The Easy Guide to Solving Problems with Six Sigma DMAIC Method


The most commonly used methodology in Six Sigma is the DMAIC process. Many use it to solve problems and identify and fix errors in business and manufacturing processes.

In this post, we will look at how to use the DMAIC process to solve problems. You will also find useful and editable templates that you can use right away when implementing DMAIC problem-solving in your organization.

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DMAIC Process and Problem-Solving

Common mistakes to avoid when using six sigma dmaic methodology, how to use the dmaic methodology for problem solving in project management, what are the 5 steps of six sigma.

DMAIC is one of the core methodologies used within the Six Sigma framework. It is a data-driven method used to systematically improve the process. The approach aims to increase the quality of a product or service by focusing on optimizing the process that produces the output. This way DMAIC seeks to provide permanent solutions when it comes to process improvement.

It provides a structured problem-solving framework to identify, analyze, and improve existing processes. DMAIC guides practitioners through a series of steps to identify the root causes of process issues, implement solutions, and sustain the improvements over time.

DMIC-template- to solve 6 sigma problems

Following we have listed down the 5 phases of the DMAIC process along with the steps you need to take when using it to solve problems. Different tools for each phase is provided with editable templates.

Step 1: Define the Problem

So there’s a problem that affects your customer or your company processes. In this first step of the DMAIC problem solving method , you need to focus on what the problem is and how it has affected you as a company.

There are a few steps you need to follow in this phase.

• Create a problem statement which should include a definition of the problem in quantifiable terms and the severity of the problem.

•  Make sure necessary resources such as a team leader and competent team members, and funds etc. are available at hand.

•  Develop a goal statement based on your problem statement. It should be a measurable and time-bound target to achieve.

•  Create a SIPOC diagram which will provide the team with a high-level overview of the process (along with its inputs, outputs, suppliers, and customers) that is being analyzed. You can also use a value stream map to do the same job.

SPIOC-template- to solve 6 sigma problems

•  Try to understand the process in more in-depth detail by creating a process map that outlines all process steps. Involve the process owners when identifying the process steps and developing the map. You can add swimlanes to represent different departments and actors responsible.

Flowchart template for DMAIC

Step 2: Measure the Problem

In this step, you should measure the extent of the problem. To do so you need to examine the process in its current state to see how it performs. The detailed process map you created in the ‘Define’ phase can help you with this.

The baseline measurements you will need to look into in this phase, are process duration, the number of defects, costs and other relevant metrics.

These baseline measurements will be used as the standards against which the team will measure their success in the ‘Improve’ phase.

Step 3: Analyze the Problem

The analyze phase of the DMAIC process is about identifying the root cause that is causing the problem.

•  Referring to the process maps and value stream maps you have created, further, analyze the process to identify the problem areas.

Flowchart template for DMAIC -

•  Visualize the data you have collected (both in the ‘Measure’ phase and the analyze phase) to identify signs of problems in the processes.

•  Use Pareto charts, histograms, run charts etc. to represent numerical data. Study them with team leaders and process owners to identify patterns.

Pareto Chart Template- To solve problems with 6 Sigma

•  With the results of your process analysis and your data analysis, start brainstorming the root causes of the problem. Use a cause and effect diagram/ fishbone diagram to capture the knowledge of the process participants during the session.

Cause and effect diagram

 •  Using a 5 whys diagram, narrow down your findings to the last few causes of the problem in your process.

5 whys template  for dmaic

Step 4: Improve (Solve the Problem)

In this phase, the focus is on mitigating the root cause identified and brainstorming and implementing solutions. The team will also collect data to measure their improvement against the data collected during the ‘Measure’ phase.

•  You may generate several effective solutions to the root cause, but implementing them all would not be practical. Therefore, you will have to select the most practical solutions.

To do this you can use an impact effort matrix . It will help you determine which solution has the best impact and the least effort/ cost.

Impact-Effort Matrix- For 6 Sigma analysis

 • Based on different solutions, you should develop new maps that will reflect the status of the process once the solution has been applied. This map is known as the to-be map or the future-state map. It will provide guidance for the team as they implement changes.

•  Explore the different solutions using the PDCA cycle and select the best one to implement.  The cycle allows you to systematically study the possible solutions, evaluate the results and select the ones that have a higher chance of success.

PDCA template- to conduct 6-sigma analysis

Step 5: Control (Sustain the Improvements)

In the final phase of the DMAIC method , the focus falls on maintaining the improvements you have gained by implementing the solutions. Here you should continue to measure the success and create a plan to monitor the improvements (a Monitoring plan).

You should also create a Response plan which includes steps to take if there’s a drop in the process performance. With new process maps and other documentation, you should then proceed to document the improved processes.

Hand these documents along with the Monitoring plan and the response plan to the process owners for their reference.

Insufficiently defining the problem can lead to a lack of clarity regarding the problem statement, objectives, and scope. Take the time to clearly define the problem, understand the desired outcomes, and align stakeholders' expectations.

Failing to engage key stakeholders throughout the DMAIC process can result in limited buy-in and resistance to change. Ensure that stakeholders are involved from the beginning, seeking their input, addressing concerns, and keeping them informed about progress and outcomes.

Collecting insufficient or inaccurate data can lead to flawed analysis and incorrect conclusions. Take the time to gather relevant data using appropriate measurement systems, ensure data accuracy and reliability, and apply appropriate statistical analysis techniques to derive meaningful insights.

Getting caught up in analysis paralysis without taking action is a common pitfall. While analysis is crucial, it’s equally important to translate insights into concrete improvement actions. Strive for a balance between analysis and implementation to drive real change.

Failing to test potential solutions before implementation can lead to unintended consequences. Utilize methods such as pilot studies, simulation, or small-scale experiments to validate and refine proposed solutions before full-scale implementation.

Successful process improvement is not just about making initial changes ; it’s about sustaining those improvements over the long term. Develop robust control plans, standard operating procedures, and monitoring mechanisms to ensure the gains achieved are maintained and deviations are identified and corrected.

Applying DMAIC in a one-size-fits-all manner without considering the organization’s unique culture, context, and capabilities can hinder success. Tailor the approach to fit the specific needs, capabilities, and culture of the organization to enhance acceptance and implementation.

In the project management context, the Define phase involves clearly defining the project objectives, scope, deliverables, and success criteria. It entails identifying project stakeholders, understanding their expectations, and establishing a project charter or a similar document that outlines the project’s purpose and key parameters.

The Measure phase focuses on collecting data and metrics to assess the project’s progress, performance, and adherence to schedule and budget. Key project metrics such as schedule variance, cost variance, and resource utilization are tracked and analyzed. This phase provides insights into the project’s current state and helps identify areas that require improvement.

The Analyze phase involves analyzing the project data and identifying root causes of any performance gaps or issues. It aims to understand why certain project aspects are not meeting expectations. Techniques such as root cause analysis, Pareto charts, or fishbone diagrams can be used to identify factors impacting project performance.

In the Improve phase, potential solutions and actions are developed and implemented to address the identified issues. This may involve making adjustments to the project plan, reallocating resources, refining processes, or implementing corrective measures. The goal is to optimize project performance and achieve desired outcomes.

The Control phase focuses on monitoring and controlling project activities to sustain the improvements made. It involves implementing project control mechanisms, establishing performance metrics, and conducting regular reviews to ensure that the project remains on track. Control measures help prevent deviations from the plan and enable timely corrective actions.

What are Your Thoughts on DMAIC Problem Solving Method?

Here we have covered the 5 phases of  Six Sigma DMAIC and the tools that you can use in each stage. You can use them to identify problem areas in your organizational processes, generate practical solutions and implement them effectively.

Have you used DMAIC process to improve processes and solve problems in your organization? Share your experience with the tool with us in the comment section below.

Also, check our post on Process Improvement Methodologies to learn about more Six Sigma and Lean tools to streamline your processes.

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FAQs about Six Sigma and DMAIC Approaches

DMAIC and DMADV are two methodologies used in Six Sigma. DMAIC is employed to enhance existing processes by addressing issues and improving efficiency, while DMADV is utilized for creating new processes or products that meet specific customer needs by following a structured design and verification process.

  • Used for improving existing processes
  • Define, Measure, Analyze, Improve, Control
  • Identifies problem areas and implements solutions
  • Focuses on reducing process variation and enhancing efficiency
  • Used for developing new products, services, or processes
  • Define, Measure, Analyze, Design, Verify
  • Emphasizes meeting customer requirements and creating innovative solutions
  • Involves detailed design and verification through testing

Problem identification : When a process is not meeting desired outcomes or experiencing defects, DMAIC can be used to identify and address the root causes of the problem.

Process optimization : DMAIC provides a systematic approach to analyze and make improvements to processes by reducing waste, improving cycle time, or enhancing overall efficiency.

Continuous improvement : DMAIC is often used as part of ongoing quality management efforts. It helps organizations maintain a culture of continuous improvement by systematically identifying and addressing process issues, reducing variation, and striving for better performance.

Data-driven decision making : DMAIC relies on data collection, measurement, and analysis. It is suitable when there is sufficient data available to evaluate process performance and identify areas for improvement.

Quality control and defect reduction : DMAIC is particularly useful when the primary objective is to reduce defects, minimize errors, and enhance product or service quality. By analyzing the root causes of defects, improvements can be made to prevent their occurrence.

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Daniel Croft

Daniel Croft is an experienced continuous improvement manager with a Lean Six Sigma Black Belt and a Bachelor's degree in Business Management. With more than ten years of experience applying his skills across various industries, Daniel specializes in optimizing processes and improving efficiency. His approach combines practical experience with a deep understanding of business fundamentals to drive meaningful change.

  • Last Updated: June 2, 2023
  • Learn Lean Sigma

The DMAIC methodology is a popular problem-solving framework that is used to drive process improvements and achieve measurable results. Businesses can improve efficiency, quality, and customer satisfaction by using a structured and data-driven approach to identify, analyze, and address issues.

Table of Contents

The dmaic steps, step 1: define.

In step one of the DMAIC process, you are focused on defining, which involves defining all of the elements of the improvement process and is one of the most important stages as it lays the foundation for stages that follow and ensures the project goes on the right track.

By the end of the define stage, the project should have the following defined:

  • Define the problem
  • Defined goal
  • Defined the process
  • Identify the customers and their needs ( VOC )
  • Identify Stakeholders
  • Define the project timeline

DMAIC Project Report Template- Page 1

DMAIC Project Report Template- Page 1

Step 2: Measure

After successfully defining the problem you are looking to resolve or the process you want to improve, it is time to work on the measurement phase, which involves collecting data on the problem to verify what the problem is.

Within this you will work with a cross-functional team to initially create a data collection plan which will plan out what data is needed to verify the problem and also help with the analysis stage that comes next.

The data collection plan plans out what data will be collected, where it is collected from when it will be collected, the frequency, who will record it and the method. To get an in-depth understanding, take a look at the Data Collection Guide.

Once you have this data collected, you should be able to get a baseline measurement understanding of the process, which would be referred to as the current state. 

Data Collection Plan Template

Another way the measure phase can be conducted is by creating a process map to define the process “as-is,” or the current state of how the process is being completed.

Basic flow chart or Process map

Detailed sub process map

By mapping out the process, you can analyse the current state and later create the future state process map that will look to improve the process and remove waste from the process in relation the 8 Process Wastes

Value add analysis

Value add analysis example

Step 3: Analyze

Following the collection of the data needed to understand the problem, the next step is to conduct analysis, which in Lean Six Sigma is a huge topic as there are many ways analysis can be done depending on the problem and the type of data that you have.

In the analysis phase, some of the methods that can be used include Fishbone Diagram, 5 Whys and FMEA for non-numerical data. However, for numerical data, the list of tools includes the following:

  • Hypothesis Testing
  • Correlation Analysis
  • Regression Analysis
  • Pareto Chart
  • Scatter Plot
  • Time Series Plot

We could not cover all of these methods within this guide. However, if you are looking to use one or more of these methods, consult our guides section to learn more about them and how to conduct the analysis.

This analysis is done to verify the root causes of problems, understand what is causing them, and direct the improvement team to know what action needs to be taken to address them. 



Step 4: Improve

Brainstorming - 7 Methods - Learnleansigma2

After the analysis has been completed, and the root cause of the problem has been identified, the project team should conduct a brainstorming session to gather various potential solutions to the problem. 

Once the brainstorming has been done and the solutions have been identified, the team should then create a plan for implementation. This will likely be in the form of an action plan that sets out what the actions are when they need to be done, and who will do them.

dmaic problem solving template

The plan will likely involve pilot testing the improvements by conducting small tests or trials and analyzing the results before full implementation. It is also common practice to conduct a cost-benefit analysis to evaluate if it is feasible to take full advantage of the potential solutions.

Step 5: Control

Once the improvements are in place, they need to be controlled and sustained to ensure that they are long-term solutions and not short-term ones, following the improvement and then reverting back to pre-improvement levels. 

A chart of Sustained process performance

This is usually done using tools such as control charts that collect data at regular intervals to measure process performance, supported by updating documentation and standard operating procedures that confirm and formalize any changes to the process. It could also include updating any training to individuals involved with the process and regular audits of the process.



DMAIC Template

If you are looking to use the DMAIC methodology you might find it useful to use the DMAIC project report template to structure and communicate your project to the business. Feel free to download it from the template section.

DMAIC Project Report Template - Feature Image - Learnleansigma

The DMAIC methodology is a proven, structured approach for process improvement that stands for Define, Measure, Analyze, Improve, and Control. As a backbone of Lean Six Sigma, it offers a comprehensive roadmap for problem-solving and optimizing business processes.

Starting with the ‘Define’ phase, the methodology emphasizes laying a strong foundation by setting objectives and assembling a team. The ‘Measure’ phase focuses on collecting relevant data to understand the current state. Then comes ‘Analyze,’ where the focus shifts to identifying root causes through a variety of analytical tools. ‘Improve’ involves brainstorming solutions and pilot testing, while the ‘Control’ phase ensures that improvements are sustainable over the long term. Altogether, DMAIC offers a complete, data-driven strategy for achieving measurable improvements in efficiency, quality, and customer satisfaction.

  • Berardinelli, C.F., 2012. TO DMAIC or not to DMAIC? .  Quality Progress ,  45 (11), p.72.
  • De Mast, J. and Lokkerbol, J., 2012. An analysis of the Six Sigma DMAIC method from the perspective of problem solving.  International Journal of Production Economics ,  139 (2), pp.604-614.

A: DMAIC stands for Define, Measure, Analyze, Improve, and Control. It is a structured problem-solving methodology used in Six Sigma to improve processes and reduce defects.

A: The purpose of DMAIC is to identify and address problems or inefficiencies in a process, leading to measurable and sustainable improvements. It provides a framework for problem-solving and continuous improvement.

A: The steps in DMAIC are as follows:

  • Define: Clearly define the problem and project goals.
  • Measure: Gather data and measure the current state of the process.
  • Analyze: Analyze the data to identify the root causes of the problem.
  • Improve: Develop and implement solutions to address the identified causes.
  • Control: Establish control mechanisms to sustain the improvements made and prevent future issues.

A: No, DMAIC is a versatile problem-solving methodology that can be applied to various industries and processes, including manufacturing, service, healthcare, software development, and more. It is applicable wherever there is a need for process improvement and reducing defects.

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Daniel Croft is a seasoned continuous improvement manager with a Black Belt in Lean Six Sigma. With over 10 years of real-world application experience across diverse sectors, Daniel has a passion for optimizing processes and fostering a culture of efficiency. He's not just a practitioner but also an avid learner, constantly seeking to expand his knowledge. Outside of his professional life, Daniel has a keen Investing, statistics and knowledge-sharing, which led him to create the website, a platform dedicated to Lean Six Sigma and process improvement insights.

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DMAIC: A Guide to Lean Six Sigma Process Improvement

Lean Six Sigma DMAIC process offers a structured approach to problem-solving, leading to process optimisation and continuous improvement.

What is DMAIC, and Why is it important?

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DMAIC, an acronym denoting Define, Measure, Analyse, Improve, and Control, is a structured data-driven problem-solving framework within Lean Six Sigma that enhances business processes. The DMAIC process begins by defining the problem and project goals and measuring key metrics to establish a baseline. Then, a detailed analysis is performed, where the root causes of inefficiencies are identified, leading to targeted improvements to reduce process variability and enhance overall process stability.

The DMAIC project management helps organisations achieve process optimisation, cost reduction, quality improvement, and enhanced customer satisfaction. Product and project managers use a DMAIC template for process efficiency. DMAIC templates can enhance the visual representation of DMAIC data and help create DMAIC reports easily. A copy of the DMAIC template can be used for every project, keeping the original DMAIC template available for future use.

Main objectives of the DMAIC approach include the following:

  • Reaching meaningful improvement opportunities and defining success criteria effectively.
  • Utilising data to comprehend the problem's scope accurately.
  • Analysing root causes of business issues and directing improvement efforts accordingly.
  • Exploring solutions through brainstorming and employing the affinity diagram for selection.
  • Using Lean Six Sigma DMAIC tools to enhance the efficiency and effectiveness of the organisation's current processes.
  • Sustaining improvements from the 'Improve' phase beyond project completion.

dmaic problem solving template

How to use DMAIC to solve problems? The 5 steps of the DMAIC process—Define, Measure, Analyse, Improve, and Control—can efficiently address challenges and drive process enhancement for sustained improvements. Understanding each DMAIC phase and DMAIC tools by phase is essential for successful implementation of DMAIC projects.

Define phase in DMAIC

The define stage within the DMAIC process of Six Sigma marks the initial step in identifying and understanding the issues that a business is facing, setting a crucial foundation for subsequent problem-solving efforts. The define phase in DMAIC emphasises the importance of a shared understanding of the problem and project goals among team members, which helps with successful project execution. By collaboratively defining the scope and objectives, the team ensures alignment and commitment to the project's goals. Best practices, such as brainstorming the problem statement and conducting Gemba walks before drafting the project charter, facilitate successfully completing the define phase within the DMAIC framework.

DMAIC Define Phase Tools Include:

  • Stakeholder Analysis Matrix : Identifies and categorises stakeholders, understanding their interests and influence levels for effective engagement.
  • Hoshin Kanri X Matrix : Utilised in the DMAIC process to ensure alignment of strategic goals, Key Performance Indicators, action plans, and responsible individuals and fosters interconnectedness among them. Hoshin Kanri X Matrix is a helpful feature within the DataPoint Balanced Scorecard software that aligns long-term needs with strategic initiatives, and identifies where you need to improve.
  • Project Charter : Officially launches the project, outlining objectives, scope, resources, and timelines, empowering the Six Sigma professional to lead effectively.
  • SIPOC Diagram : Maps out the Suppliers, Inputs, Processes, Outputs, and Customers of a process, providing a high-level view of the process flow and helping to identify areas for improvement.
  • Gantt Chart : Visual project management tool that illustrates the timeline of a project, detailing tasks, milestones, and dependencies, providing a clear overview of project progress.
  • DMAIC Checklists : DMAIC process checklists ensure that all necessary steps and considerations are addressed during the measure phase of DMAIC, helping maintain consistency and thoroughness in data collection and analysis.
  • Multi-Generational Planning (MGP) : Breaks down projects into manageable stages, aiding in clearer project management and task prioritisation. It also facilitates progress tracking and scope management within the define phase of the DMAIC method.

Measure Phase in DMAIC

The measure phase is the second stage in the Lean Six Sigma DMAIC process (Define, Measure, Analyse, Improve, Control). It helps gather relevant data by assessing how operations are currently performed based on a set frequency to identify improvement areas and evaluate the overall performance of various shop floor operations. Hence, the Measure phase quantifies the current state of the process through data collection and analysis, establishing a baseline performance metric.Key tasks in the measure phase of DMAIC framework include:

  • Determining suitable metrics for measuring the process.
  • Developing a data collection plan.
  • Comparing the Actual performance with Target performance based on strategic plans.
  • Gathering relevant information through surveys, interviews, and observation.

By comprehensively understanding the process's current performance, Six Sigma professionals can pinpoint the root causes of inefficiencies. The Measure phase provides the necessary insights and groundwork for effective process improvement initiatives within the DMAIC framework.

DMAIC Measure Phase Tools include:

  • Control Charts : Tracks process variation over time, aiding in stability monitoring and anomaly detection, which are crucial for maintaining quality standards.
  • Process Maps : Helps Visualise process flow, clarifying step sequences and interactions between inputs, outputs, and activities, enhancing process understanding.
  • Quad Chart : By dividing the chart into four quadrants, teams can effectively summarise and analyse data on factors such as process performance, customer requirements, potential causes of defects, and project goals. The digital Quad Chart is a supporting feature within the DataPoint Balanced Scorecard software, facilitating comprehensive data visualisation for efficient performance evaluation.
  • Measurement System Analysis (MSA) : Evaluates measurement system reliability, ensuring accurate data collection for analysis by focusing on factors like accuracy and precision.
  • Process Capability Analysis : Assess the process's ability to meet specifications, analyse variation against tolerance limits, and improve quality and efficiency.

Analyse Phase in DMAIC

The analysis phase of DMAIC in Lean Six Sigma is crucial for understanding collected data to pinpoint the root causes of issues. It involves examining data to inform decisions on prioritising improvements and adjusting project charters if needed. By analysing data, practitioners gain insights into process states and interplaying factors, ensuring focus on urgent problems. The analyse phase of DMAIC prevents the team from premature conclusions and ensures improvement efforts are based on a thorough investigation and analysis. Outcomes expected from this phase include:

  • Identification of critical Root Causes
  • Action plans for improvement
  • Revised Project Charter
  • Identifying process variation and calculating variance percentage
  • Prioritisation of process failure points
  • Review of supplier-generated waste and defects
  • Correlations between inputs and process variation

DMAIC Analyse Phase Tools include:

  • Pareto Charts : Graphs showing key problem factors, helping prioritise improvements based on the 80/20 principle.
  • Fishbone Diagram : Visual tool that helps identify potential causes of a problem by organising them into categories, aiding root cause analysis and action planning. Digital Fishbone diagrams are integrated into DataPoint Balanced Scorecard Software which aids in problem solving and root cause analysis.
  • Failure Modes and Effects Analysis (FMEA) : Systematically helps identify and prioritise potential failures, enhancing proactive risk management.
  • Scatter Diagrams : Display variable relationships, aiding data analysis and decision-making.
  • 5 Why Analysis : Repeatedly asks "Why" to uncover root causes, enabling effective problem-solving.

Improve Phase in DMAIC

The improve phase of the DMAIC methodology within Lean Six Sigma focuses on implementing solutions to enhance product or service quality. This phase involves making minor, incremental adjustments to processes, training methods, communication strategies, or technology to achieve improvements. Key tasks in improve phase of Lean Six Sigma DMAIC include:

  • Documenting process standards
  • Planning for pilot DMAIC projects to measure successes and failures
  • Reducing risks in DMAIC projects

Improve phase in DMAIC is important because it can drive significant improvements in product or service quality by leveraging data collected in the measure and analyse phases. Sustained improvement requires thorough planning, clear understanding, and effective implementation of solutions. Strategies for driving lasting enhancements include:

  • Focusing on long-term process improvements
  • Adopting digital technologies
  • Refining training methods

DMAIC Improve Phase Tools include:

  • Design of Experiments (DOE) : Systematically plans and analyses experiments to optimise processes, aiding data-driven decisions during improvement stages within DMAIC.
  • Brainstorming : Fosters collaboration and innovation in generating diverse solutions to address process issues throughout DMAIC's enhancement process.
  • Kaizen : Drives incremental improvements involving all employees, fostering sustainable enhancements in the continual improvement phase of DMAIC.
  • Poka-yoke : Prevents errors, ensuring reliability and consistency of process outputs during the improvement process in DMAIC approach.

Control Phase in DMAIC

The control phase, the final stage in DMAIC within Six Sigma, ensures the sustainability of improvements. Its goal is to establish mechanisms for lasting process enhancement. This phase involves:

  • Creating a structured control plan and aligning it with FMEA (Failure Modes and Effects Analysis)
  • Implementing process monitoring tools, which facilitate communication and transition to the process owner and relevant stakeholders.
  • Formalising control measures helps maintain optimised processes.

The control phase in DMAIC serves as a checkpoint to assess the effectiveness of implemented solutions and promptly address any persisting issues. Tracking progress and performance metrics using visual management boards like SQDCP allows for ongoing refinement and adjustment to ensure continuous improvement. The control phase of DMAIC ensures that the improvements made during the previous stages are maintained and sustained for long-term success, preventing backsliding.

DMAIC Control Phase Tools include:

  • Control Plans : Documents ensuring process stability and sustaining DMAIC improvements, detailing steps, measures,metrics, and team responsibilities.
  • SQDCP Boards : Serve as visual management tools used in the measure phase of DMAIC, focusing on Safety, Quality, Delivery, Cost, and People metrics to track and communicate performance indicators effectively.
  • Statistical Process Control (SPC) : Monitors and controls process variation in real-time during the control phase of DMAIC. SPC analyses data, enabling swift corrective actions using statistical techniques like control charts.
  • 5S Audits : Assessments ensuring workplace organisation and efficiency are conducted in the control phase to uphold improvements from prior DMAIC stages. They evaluate based on Sort, Set in Order, Shine, Standardise, and Sustain principles, fostering continuous improvement and productivity.

The DMAIC Lean Six Sigma process offers a structured approach for measuring and driving process improvement. It enables organisations to systematically Define, Measure, Analyse, Improve, and Control processes, leading to improved performance, reduced waste, and enhanced quality control. DMAIC cycle is a data-driven decision-making approach that empowers teams to identify root causes of issues, implement targeted solutions, and sustain improvements over time. The DMAIC method results in increased customer satisfaction, higher productivity, and better financial performance, making the DMAIC tool essential for organisations striving for operational excellence and competitive advantage.

DMAIC should be employed when improving existing processes, particularly in cases where the problem is complex or associated risks are high. DMAIC diagrams offer a systematic approach to problem-solving, making it ideal for managing complex issues and ensuring sustainable improvements. By following the Define, Measure, Analyse, Improve, and Control phases, organisations can effectively address challenges, optimise processes, and achieve desired outcomes while mitigating risks and maximising efficiency.

Utilising a Balanced Scorecard (BSC) for DMAIC projects is crucial for measuring success comprehensively. The Balanced Scorecard software integrates all DMAIC phases and aligns DMAIC projects with the organisational vision, mission, and goals. This ensures balance across Financial, Customer, Internal processes, and Learning & Growth (FCIL) perspectives.

  • The Key Performance Indicators (KPIs) in the Balanced Scorecard framework track and report project results.
  • The Balanced Scorecard's Strategy Maps and Interactive Dashboards aid in strategic planning, process visualisation, and measurement of performance metrics associated with DMAIC projects.

How does the Balanced Scorecard work for your DMAIC projects?

Successful DMAIC projects have reduced process variation and enhanced KPI performance across all four Balanced Scorecard perspectives : Financial, Customer, Internal processes, and Learning & growth. If the KPIs set against DMAIC objectives in the Balanced Scorecard indicate low performance, then it's time to improve some of your internal processes associated with that KPI. Implementing necessary action plans to improve the particular internal processes that are falling behind will enhance the other three perspectives within your scorecard, leading to overall business success. Balanced Scorecard offers comprehensive insights into the Key Performance Indicators (KPIs) that are performing well and fall behind, helping you make data-driven decisions for your business. It also helps in easier analysis of root causes that resulted in performance losses and what actions you should take to overcome this in a single interactive visual platform that offers dashboards, performance indicators, trend comparison graphs and charts for a comprehensive analysis of your business needs. Implementing Balanced Scorecard Software for your business can take your strategic implementation to the next level, letting you prioritise your action plans promptly to achieve your goals and align your operational processes with your strategic goals.

DMAIC, PDCA, 8D, and A3 are problem-solving methodologies with unique approaches and applications. PDCA (Plan-Do-Check-Act) is a cyclic method focused on continuous improvement, suitable for well-defined and simple problems due to its simplicity and speed. A3 problem solving is a structured approach that uses a single sheet of paper to outline problems, analyse them, and find solutions. It is ideal for straightforward issues. In contrast, DMAIC (Define, Measure, Analyse, Improve, Control) and 8D (Eight Disciplines) are more rigorous and comprehensive, best suited for vague and complex problems, offering detailed steps and tools for thorough problem analysis and resolution. In other words, PDCA or A3 methodologies are suitable for well-defined and simpler issues, while DMAIC or 8D are better suited for complex problems requiring in-depth analysis and solution implementation.

The DMAIC model finds application across various industries and sectors, including manufacturing , automotive , healthcare , energy , electronics , banking , FMCG & Retail , government and many more. Six Sigma practitioners leverage the DMAIC process for improvement projects to enhance efficiency and quality. The 6 Sigma DMAIC method has proven effective in manufacturing for process improvement, healthcare for addressing care delivery issues, and business for instigating company-wide behavioural changes. Whether streamlining production processes, optimising healthcare delivery, or driving organisational transformations, DMAIC is a versatile and valuable framework for achieving desired outcomes and sustaining improvements.

  • Improved Organisational Efficiency :The DMAIC method identifies and eliminates inefficiencies, streamlining processes and enhancing productivity through systematic data analysis and targeted improvements. This ultimately reduces operational costs and contributes to overall operational efficiency.
  • Enhanced Quality Control : The DMAIC framework contributes to quality improvement by employing tools like Statistical Process Control (SPC) to promptly monitor and address process defects, ensuring consistent process efficiency and customer satisfaction.
  • Data-Driven Decision-Making : The DMAIC methodology relies on data analysis for informed decision-making, enabling organisations to identify improvement opportunities and maximise effectiveness.
  • Continuous Improvement Culture : DMAIC tool fosters innovation and excellence by engaging cross-functional teams in problem-solving, promoting organisational agility and long-term success.
  • Customer Satisfaction : The DMAIC process aligns processes with customer needs, enhancing satisfaction, loyalty, and competitiveness through consistent quality and customer-centric improvements.
  • Cost Reduction : The DMAIC diagram identifies and eliminates wasteful activities, reducing operational expenses and improving profitability.
  • Strategic Alignment of Goals : The DMAIC framework links improvement initiatives to strategic objectives, focusing efforts on areas with the greatest impact on performance and competitiveness.
  • Risk Mitigation : The DMAIC initiatives proactively identify and mitigate risks, enhancing resilience and stability against costly errors and disruptions.
  • The project goals and the deliverables associated with each goal.
  • Assessment of the current performance by comparing it to established benchmarks and quantifiable metrics.
  • A thorough analysis of collected data that pinpoints the root causes of the identified problem.
  • Potential steps implemented to enhance the process, systems, or design to address identified issues.
  • Control measures to monitor and maintain the effectiveness of the improved process or system over time

Six Sigma DMAIC project management stands out as a systematic approach to process improvement and quality enhancement regardless of organisational background, processes and practices.

Selecting the right projects for DMAIC implementation is crucial, ensuring alignment with organisational goals and the potential to impact organisational performance significantly. Understanding the deliverables of a Lean DMAIC project and its distinct phases—Define, Measure, Analyse, Improve, and Control—provides a roadmap for the successful execution of a DMAIC project.

While the duration of a DMAIC project varies depending on complexity, scope, and resources, it typically involves a defined timeline to achieve measurable improvements.

A well-defined DMAIC project plan and templates for DMAIC project management streamline the process and facilitate efficient progress tracking.

With a comprehensive awareness of DMAIC principles and strategies, organisations can guide projects effectively, using DMAIC diagrams and tools to uphold quality standards and achieve positive results throughout the DMAIC project lifecycle.

dmaic problem solving template

In a manufacturing organisation , the lack of performance data availability for analysis, inadequate strategic project planning, and inefficient coordination across departments resulted in production line inefficiency. The company's project managers decided to implement the DMAIC methodology to overcome these challenges.

As the DMAIC cycle proceeded through various DMAIC phases, the following findings, key activities and outcomes were observed:

  • Define phase : Identified the issues affecting production line efficiency, such as frequent downtime or bottlenecks, and marked the associated KPIs in the Balanced Scorecard framework. The Hoshin Kanri X Matrix feature within the Balanced Scorecard helped identify correlations between performance indicators, goals, operational processes, and responsible individuals.
  • Measure phase : Measured the performance metrics associated with the production rates and quality management using Quad Charts or Balanced Scorecard's internal processes perspective to compare the actual performance with target plans.
  • Analyse phase : Analysed KPI data to pinpoint root causes of inefficiencies, such as equipment malfunctions and analysed overall process variance based on data-driven insights gained using the Balanced Scorecard Software.
  • Improve phase : Implemented solutions like predictive maintenance using CMMS software (Computerised Maintenance Management System) to prevent equipment breakdowns and redesigned the workflow to minimise bottlenecks.
  • Control phase : The team monitored the real-time progress of KPIs for various processes using the digital SQDCP visual management board software to ensure sustained efficiency gains and promptly address any emerging issues.

Hence, the DMAIC implementation and adequate DMAIC training to support employees helped overcome the challenges associated with production line inefficiencies, significantly improving productivity, quality, and overall shop floor performance within the manufacturing organisation.

  • Undefined project goals and scope lead to ambiguity and scope creep; establish specific, measurable objectives aligned with organisational priorities from the beginning of the DMAIC six Sigma process.
  • Inadequate data collection undermines analysis effectiveness; implement robust data collection strategies and tools like Balanced Scorecard software for accurate insights.
  • Neglecting stakeholder involvement hampers buy-in and sustainability; foster open communication, engage stakeholders, and seek their input and support.
  • Rushing analysis compromises effective solutions; conduct comprehensive root cause analyses using tools like fishbone diagrams and Pareto charts.
  • Improvements without monitoring and control risk regression; establish clear control plans and performance metrics using a Balanced Scorecard and conduct regular reviews for sustained success.

DMAIC training is crucial in project management, leadership, statistical analysis, and understanding complex business processes. The Six Sigma DMAIC methodology offers various levels of certification, catering to different roles and expertise levels. These include Yellow Belt, Green Belt, and Black Belt certifications. A Yellow Belt certification provides an entry-level understanding of DMAIC and Lean Six Sigma, while a DMAIC Green Belt certification offers intermediate-level proficiency in applying DMAIC to projects. Advanced practitioners seek DMAIC Black Belt certification , which signifies mastery of DMAIC and leadership skills in managing complex projects and teams. When seeking DMAIC training, choosing reputable providers offering comprehensive curricula, flexible scheduling, and reasonable costs is essential. Evaluation of prerequisites, course duration, format, and assessment methods ensure suitability and effectiveness in mastering the DMAIC model and Lean Six Sigma principles.

The DMAIC methodology, while closely associated with Six Sigma, can indeed be applied outside of this specific framework, finding utility in various industries and contexts. Here are some instances where DMAIC is utilised beyond Six Sigma:

  • Process Improvement Initiatives : DMAIC is employed in any organisation seeking to enhance processes and achieve operational excellence.
  • Quality Management : Industries such as healthcare, manufacturing, and service sectors utilise DMAIC to improve quality standards.
  • Product Development : DMAIC aids in streamlining product development processes and ensuring customer satisfaction.
  • Supply Chain Optimisation : DMAIC helps identify inefficiencies and improve supply chain processes for enhanced performance.
  • Risk Management : DMAIC is applied to identify and mitigate risks associated with various business processes.
  • Environmental Sustainability : DMAIC can be utilised to analyse and improve processes related to environmental sustainability initiatives.
  • Information Technology (IT) Management : DMAIC optimises IT processes and systems for improved efficiency and effectiveness.

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FigJam Define, measure, analyze, improve, and control with our DMAIC template

Identify your problems, then bid them farewell with roadmapping templates from FigJam’s expansive, all-angles toolkit.

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DMAIC template

Fill out this interactive six sigma template to smooth out every existing processand set strong structures.

Produce problem-free projects

Tackle issues efficiently and effectively with a customizable DMAIC lean six sigma tool.

Structure your solutions: Simplify complex conundrums with strictly-defined guidelines.

Streamline your comms: Improve team- and organization-wide communication to guarantee alignment.

Stay on topic: Resolve the right issue the right way by defining and measuring the problem at hand.

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FigJam With DMAIC, you’ll be A-OK

No problem is too mighty for you and your squad to solve. Start with a tried-and-true DMAIC process example from FigJam, then tailor it to your needs with branded content and time-saving widgets including Lil Notes, Alignment Scale, and Timeline.

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What does DMAIC stand for?

DMAIC (which is pronounced “duh-may-ic”) is an acronym that stands for:

Define – Identify and explain the problem you’re trying to solve.

Measure – Quantify the issue as best you can.

Analyze – Dig deeper into the cause of the problem.

Improve – Work to solve the root cause of the issue.

Control – Continue monitoring to ensure your adjustments are sufficient.

What is a DMAIC template?

A DMAIC example template takes the five directives of the acronym (define, measure, analyze, improve, and control) and turns them into a fill-in-the-blanks graphic. By following DMAIC examples, you can work toward solving inefficiencies in a system—even if you’re not 100% sure what the problem is.

As a problem-solving method geared toward quality control, the six sigma DMAIC approach can be used when you have an existing process that you want to streamline. DMAIC encourages you to work methodically through a process rather than jump into fix-it mode right away.

To see DMAIC project examples up close, download the template from FigJam and start locating and eliminating those pesky problems.

How is the lean six sigma process defined?

We can define the lean six sigma process by breaking its title into two parts.

The “lean” part refers to reducing waste—in other words, eliminating potential problems by streamlining a system as much as possible.

The “six sigma” part brings statistics and bell curves into the mix. In statistics, the Greek letter sigma refers to one standard deviation from the mean. If you have six sigmas, the chance of something deviating from the mean (here, causing an issue) becomes infinitesimally small.

Put it all together, and you have a process that helps you reduce errors and increase efficiency.

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Free DMAIC template for rapid process improvement

dmaic problem solving template

DMAIC — a structured, five-step approach to process improvement — is integral to the Six Sigma initiative. It’s a popular and robust methodology for identifying areas of improvement and determining appropriate actions to remedy them.

Creating a brand new document every time the DMAIC model is used? Not ideal That’s where templates come in.

A DMAIC template lets product and project managers skip the document setup phase and dive into process improvement initiatives . It also ensures consistency across multiple departments and Sigma DMAIC studies.

This article will share the DMAIC template and explain how to use it to kickstart DMAIC initiatives. We’ll even showcase some helpful examples for inspiration.

Get the template

What is a DMAIC template?

DMAIC ( D efine. M easure. A nalyze. I mprove. C ontrol) is a business process improvement methodology that collects extensive data, analyzes it to find an opportunity for improvement, and suggests appropriate business changes. As a data-driven quality management framework, users of DMAIC need a formalized document for capturing this information (aka, the DMAIC template).

Download Excel template

A DMAIC template includes headers for each of the five high-level phases involved in the quality improvement procedure, with space to include information specific to the DMAIC study under each header.

Example: Here’s what a PowerPoint template for DMAIC might look like.

example of a dmaic template on powerpoint

Why use a DMAIC template?

The main benefit of using a DMAIC template is efficiency. Rather than spending 20-30 minutes creating a document to capture the DMAIC data, simply save a copy of the template — keeping the original intact for future use — and get straight into identifying areas for improvement.

The main reason to use DMAIC is to identify opportunities to increase efficiency . Therefore, it makes sense to take the most efficient route to get there!

A few other benefits to using a DMAIC template include:

  • Consistency : Use the same template across all departments, team members, and DMAIC studies. Data will be easier to understand and interpret across the board.
  • Improved results : Use learnings from each DMAIC study to change the template and apply these learnings to subsequent studies.
  • Professionalism : DMAIC templates are designed to look sharp and professional.

What are common use cases for the DMAIC template?

Let’s explore how different industries can use a DMAIC template to boost product quality and productivity.


Repetitive and cyclical jobs (like manufacturing lines) are ideal candidates for DMAIC as they provide ample opportunity to capture data to analyze and improve upon.

Here’s how a company could use the DMAIC template to improve its manufacturing process:

  • Define : Identify the specific products and workflows to monitor and the goal — for example, green widget, packaging workflow, increased throughput.
  • Measure : Define the metrics. Monitor for a reasonable period to capture statistically meaningful data. For example: number of products packaged correctly. Monitor production for five days.
  • Analyze : Identify and address outliers and look for trends. For example: production output drops between 3 PM and 5 PM.
  • Improve : Put countermeasures in place. Monitor the process to ensure the desired improvement. For example: machine shut off from 2:30 to 3 PM to cool down and replace component A.
  • Control : Implement measures to maintain. For example: install an output monitoring device to notify operators when production drops due to machine overheating.

By following the lead of this example, it’s easy to optimize any process within a manufacturing plant. It’s also easy to use a similar approach when developing software, apps, or other digital products.

All industries: improving company culture

DMAIC templates can also be used outside of the production realm. For example, it can be a helpful framework for improving company culture:

  • Define : Live up to the company’s value statements.
  • Measure : Determine the leadership behaviors that will influence cultural change — such as demonstrating the values in practice, communicating goals to employees, and conducting team meetings to identify paths to achieving the company vision.
  • Analyze : Understand the gaps between the current and desired cultures. For example, leaders may not be observably demonstrating the defined values. Then, define the actions that will close these gaps — leadership focus on values, for example.
  • Improve : Implement these measures. Provide training and coaching to leaders. Consider removing reluctant or incapable leaders. Conduct employee surveys and one-on-one interviews to understand the impact of new initiatives.
  • Control : Establish a regular cadence for monitoring employee sentiment. Implement an employee of the month initiative based on company values. DMAIC template 5 steps

Don’t be afraid to use the DMAIC template to improve various workflows and processes within the business.’s DMAIC template

While most DMAIC templates are designed on word editors and presentation platforms like PowerPoint, we’ve decided to take ours further. The template includes everything you need to run a DMAIC study. It’s built on the Work OS , opening up a world of helpful process improvement and workflow management tools. Let’s look at a few.

1. Time tracking column

Use the Time Tracking Column in the work management board to measure the amount of time spent on each activity if your DMAIC study intends to identify areas of slow performance.

screenshot of the time tracking column on

2. Custom reporting dashboards

Once the DMAIC review has been completed, and appropriate controls have been implemented, set up a custom dashboard in the Work OS with the relevant reports — stacked charts, performance by employee, and Pareto charts. Check at a glance that the controls put in place are doing what they’ve been designed for.

screenshot of a reporting dashboard on

3. Multiple workflow views

Managing work on means teams can view upcoming tasks in whichever way they work most efficiently. For example, do you have one employee who likes Kanban and another who prefers data to be displayed in a table? Not a problem.

example of the DMAIC template calendar view

With, each employee can use their preferred view while simultaneously working on the same board!

DMAIC template tips & tricks

Unsure about the best way to use our DMAIC template? Here are a few helpful tips and tricks.

Choosing an appropriate goal

When defining project goals, choose tasks that make a meaningful and noticeable difference but aren’t too challenging to address. That’s the sweet spot where you’ll get the most return on investment.

Observe before acting

Use the DMAIC framework to improve the company’s process of designing content briefs for its freelance writers. Rather than simply setting this as a goal, spend some time observing first. A more appropriate definition would be to improve the keyword research aspect of that process.

The “mere measurement effect.”

Be careful of a scientific phenomenon known as the “mere measurement effect” — simply observing and measuring an action can influence how the action is performed and, thereby, the data you capture.

Solve this potential effect by spending extra time during the measurement phase — several days, for example — and ignoring the data captured in the first few observations.

FAQs about DMAIC templates

What is the dmaic procedure.

DMAIC is a five-step procedure (5 phases) for business process improvement :

  • Define : Determine the problem you are looking to solve. What is the ideal outcome?
  • Measure : Capture relevant data regarding the process and the problem.
  • Analyze : Review data, identify cause-effect relationships between inputs and outputs, and determine potential solutions.
  • Improve : Implement suggested solutions.
  • Control : Establish standards to maintain going forward to ensure improvements are sustained.

How to write a DMAIC problem statement?

A problem statement in the lean Six Sigma/DMAIC technique should include the following information:

  • A brief description of the problem
  • The metric used to monitor and describe the problem
  • Where the problem is occurring (the name of the process)
  • The timeframe over which the problem has been identified
  • The magnitude of the problem

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DMAIC Model | The 5 Phase DMAIC Process to Problem-Solving

  • 5 mins to read
  • July 1, 2020
  • By Reagan Pannell

Summary: An Introduction to DMAIC

Dmaic – the dmaic model.

The 6 Sigma DMAIC model remains the core roadmap for almost all Lean Six Sigma problem-solving approaches that drive quality improvement projects. It is used to ensure a robust problem-solving process is followed to give the best chance of the best solution being found.

A note about the structure and the approach used in this article.

Our approach to DMAIC follows Quentin Brook’s book “Lean Six Sigma & Minitab” which for anyone wishing to study Lean Six Sigma is a must for the  Green Belt Course  and the  Black Belt Course .

What is the dmaic model.

DMAIC is short for: Define, Measure, Analyse, Improve and Control. These are the key phases that each project must go through to find the right solution. This flow is the concept behind DMAIC Analysis of an issue and its the DMAIC cycle all projects must go through.

As you can quickly see from the 5 DMAIC phases they follow a logical sequence as we will go through in more detail below. But they also make sure you do not try to jump to implementing a solution before you have properly, defined and measured what you are going to be an improvement.

We all love to jump to solutions, but the DMAIC problem-solving structure helps us have a more rigorous approach so that we do not short cut the process and perhaps miss the best solution or perhaps implement the wrong solution as well. It can help companies better structure their problem-solving approaches and be more robust in their approach. 

DMAIC – The 5 DMAIC Process Phases

The phases throughout the DMAIC model have and can be broken down in many different ways. One of the best approaches we have found is from Opex Resources which shows how to examine the existing processes, and with a project team, and the sigma improvement process, we can solve complex issues.

DMAIC Define Phase

The purpose of the Define phase is ultimately to describe the problems that need to be solved and for the key business decision-makers to be aligned on the goal of the project. Its about creating and agreeing the project charter .

All too often, teams have identified solutions without actually defining what it is they will actually be trying to do or perhaps not do. This can lead to internal confusion and often solutions which completely miss the business requirements and needs.

  • Define the Business Case
  • Understand the Consumer
  • Define The Process
  • Manage the Project
  • Gain Project Approval

DMAIC Measure Phase

In the measure phase, the goal is to collect the relevant information to baseline the current performance of the product or the process. In this stage, we want to identify the level of “defects” or the errors that go wrong and use the baseline to measure our progress throughout the project.

The key goal of this phase is to have a very strong and clear measure/baseline of how things are performing today so that we can always monitor our progress towards our goals. We need to understand our cycle times , process times, quality metrics.

Many projects are delivered without clear benefits being shown because the team never fully baseline the current status before making changes.

The Measure phase can be broken down into 5 key areas:

  • Develop Process Measures
  • Collect Process Data
  • Check the Data Quality
  • Understand Process Behaviour
  • Baseline Process Capability and Potential

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DMAIC Analyse Phase

The goal of the DMAIC Analyse phase with the lean six sigma improvement process is to identify which process inputs or parameters have the most critical effect on the outputs. In other words, we want to identify the root cause(s) so that we know what critical elements we need to fix.

During this phase, the teams need to explore all potential root causes using both analytical approaches, statistical approaches or even graphical tools such as VSM’s and Process maps to uncover the most important elements which need to be changed/fixed.

The Analyse phase can be broken down into:

  • Analyse the Process
  • Develop Theories and Ideas
  • Analyse the Data
  • and finally, Verify Root Causes 

DMAIC Improve Phase

The goal of the improvement phase is to identify a wide range of potential solutions before identifying the critical solutions which will give us the maximum return for our investment and directly fix the root cause we identified.

During this phase, the team brainstorm, pilot, test and validate potential improvement ideas before finally implementing the right solutions. With each pilot, the team can validate how well it improves the key measures they identified back in Define and Measure. When the team finally roll out the solution, the results should be seen if the right solution has been found and implemented correctly.

The Improve phase can be broken down into:

  • Generate Potential Solutions
  • Select the Best Solution
  • Assess the Risks
  • Pilot and Implement

DMAIC Control Phase

The final part of the DMAIC Model is the Control phase where we need to ensure that the new changes become business as normal and we do not revert to the same way of working as before.

During this phase, we want to ensure that we close the project off by validating the project savings and ensuring the new process is correctly documented. We also need to make sure that new measures and process KPI’s are in place and, finally that we get the business champion to sign off on both the project and the savings. We may need to redesign the workplace following the 5S principles .

The Control phase can be broken down into:

  • Implement Ongoing Measurements
  • Standardise Solutions
  • Quantify the Improvement
  • Close The Project

The key closing documents of the Control Phase is a Control Plan that documents all the changes and process steps with key risks, standard work instructions and the Project Close-Out document signed by the business owners to accept the change and the validated benefits.

The DMAIC Model vs. A3 Management vs. 8D Problem Solving

The DMAIC model is not the only project management roadmap. Two others which are important is the A3 format which originally comes from Toyota and is very Lean focused and the 8D which draws more of the DMAIC structure but with the 1-page idea of the A3.

Everyone has their own preference but each method is interchangeable. The DMAIC Structure lends its self naturally to a multi-slide Powerpoint presentation. Whereas the A3 is a single-page document which is perfect for internal communication and adding into War Rooms and Control Towers.

What’s important is that every problem-solving approach follows the PDCA (Plan, Do, Check and Act) Scientific Problem Solving format. The reset is just a preference or using the right tool in the right circumstances.

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Reagan pannell.

Reagan Pannell is a highly accomplished professional with 15 years of experience in building lean management programs for corporate companies. With his expertise in strategy execution, he has established himself as a trusted advisor for numerous organisations seeking to improve their operational efficiency.

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Free DMAIC Template: Streamline Process Improvement with Six Sigma

Lean Six Sigma and the DMAIC (Define, Measure, Analyze, Improve, Control) methodology is a data-driven approach to process improvement that can help organizations streamline operations and improve quality. Using a free DMAIC template can provide structure and guidance to Six Sigma projects to ensure successful results. This article will outline what DMAIC is, the benefits of using a template, and provide a customizable DMAIC PowerPoint template to manage process improvement initiatives.

What is DMAIC and Six Sigma?

DMAIC is a five-phase problem-solving methodology used in Six Sigma projects. It provides a structured framework to identify and solve problems to improve business processes.

The five phases of DMAIC are:

Define - Identify the problem, goals, stakeholders, and create a project charter.

Measure - Measure the current process and collect relevant data.

Analyze - Analyze the data to identify root causes of problems.

Improve - Generate solutions and implement changes to address root causes.

Control - Control the improved process and prevent defects.

Six Sigma itself is a quality management methodology developed in the 1980s by Motorola. It utilizes statistical tools and techniques to improve quality by minimizing variability and defects in processes.

The DMAIC methodology is an integral part of Six Sigma, providing the framework to carry out process improvement projects. Organizations use DMAIC and Six Sigma principles to increase customer satisfaction, reduce costs, and improve bottom line results.

Benefits of Using a DMAIC Template

Using a pre-made DMAIC PowerPoint template can provide the following benefits for Six Sigma projects:

Provides structure - The template gives a clear roadmap to follow through each phase.

Saves time - A template has the basic slides already created, so you don’t have to start from scratch.

Ensures consistency - Using a standard template helps maintain consistency in reporting across multiple projects.

Organizes information - Slides are logically organized to walk through the methodology.

Aids analysis - Built-in tables, charts, and visuals help gather, analyze, and present data.

Facilitates teamwork - Provides a tool for teams to collaborate and track progress.

Creates presentations - The completed template can be used to create presentations to update stakeholders.

Documents results - The finished template serves as documentation of the project.

In summary, a DMAIC template jumpstarts Six Sigma projects, provides an organized structure, and facilitates superior results.

Free Downloadable DMAIC Template

Below you can freely download a customizable DMAIC PowerPoint template to structure Six Sigma process improvement initiatives:

[Link to downloadable template]

This template includes an organized set of slides to guide teams through the DMAIC methodology. It contains agenda slides, data collection tables, analysis tools like fishbone diagrams, as well as tabs for each phase. The template can be easily customized by adding a project name, company logo, changing colors, and inserting relevant data.

Let's take a look at how to use this free DMAIC template.

Using the DMAIC Template

The DMAIC template includes a title slide, agenda, and tabs for each of the five phases as below:

Define Phase

The Define phase starts with an overview of the problem statement, project goals, scope, stakeholders and timeline. This phase involves defining the goals and parameters of the Six Sigma project.

Next are tools to identify the current process, Voice of Customer Analysis, and metrics. A SIPOC diagram, swim lanes, and high-level process map can be completed to visualize the existing process.

Measure Phase

In the Measure phase, the current process is measured and relevant data is collected. Tools include a data collection plan, measurement system analysis, process capability analysis, and metrics dashboard.

Charts are included to display data such as a process metrics dashboard, Pareto chart, and control charts. Data should be reviewed to identify problem areas.

Analyze Phase

During the Analyze phase, root causes of problems are identified through analytical techniques. Tools include fishbone diagram, 5 Whys, failure mode analysis, and hypothesis testing.

The data is analyzed to find correlations and pinpoint vital factors driving defects and bottlenecks. Analytical tools help uncover root causes to address.

Improve Phase

In the Improve phase, solutions are developed and implemented to remedy root causes identified from data analysis. Potential solutions are evaluated and changes are made to the process to improve quality and performance.

Tools include brainstorming techniques, solution selection matrix, FMEA, pilot studies, and implementation plans. Changes should be tested before full deployment.

Control Phase

Finally, in the Control phase processes are monitored through dashboards, statistical process control, audits, and control plans. The improved process is standardized and controlled to sustain gains.

The purpose is to ensure improvements are maintained over time through process controls, monitoring, training, and documentation.

Get Started with Process Improvement

In summary, the free DMAIC PowerPoint template provides a structured methodology to streamline and control business processes. The Define, Measure, Analyze, Improve, Control phases guide teams through a data-driven approach to problem-solving.

Using this ready-made template saves time, provides consistency, and facilitates organizational process improvement. It can kickstart any Six Sigma project and be customized as needed for superior results.

Download the free DMAIC template today and get started on improving efficiency, reducing costs, and boosting quality!

Key Takeaways:

DMAIC provides a structured approach to process improvement used in Six Sigma.

Benefits of a template include time savings, consistency, analysis tools, and presentation. 

Free downloadable DMAIC template to streamline Six Sigma projects.

Template includes slides for Define, Measure, Analyze, Improve, Control phases.

Customizable format to add project data and company branding.

Following the template guides teams through data-driven problem solving.

Six Sigma Certification & Training

How to use the DMAIC Methodology: 5 Steps + Example

How to use the DMAIC Methodology

DMAIC is a popular Six Sigma process in the world of statistics and business. There’s a good chance you’ve heard the term before, but what exactly is it? Each letter represents a particular part of the methodology. DMAIC stands for Define, Measure, Analyze, Improve, and Control.

Whether the industry is manufacturing, marketing, retail, military, or HR, Six Sigma practitioners can use the DMAIC process for improvement projects. Following the five steps allows businesses to systematically find and fix issues, ultimately boosting productivity and quality. This article will explain the DMAIC process steps and provide a DMAIC process example.

On this page:

Why the DMAIC Process is Important

5 steps in the dmaic process, dmaic process example.

The DMAIC process is important because it allows you to improve your business by creating a systematic approach for identifying problems, creating solutions, and measuring the success of your product or process improvement project.

First, the DMAIC process helps you get an overview of the situation and identify potential problems with your product or service. It’s also important to understand what success looks like in order to know how to measure it.

Second, the DMAIC process helps you look at your resources and see what you have available to tackle the problem. This will help you decide what’s feasible and what isn’t—and that’s especially important if you have a budget or timeline to stick to for improvements.

Third, the DMAIC process gives you a plan for tackling those issues so that when you’re looking at your data and making decisions about moving forward, they’re based on facts rather than feelings or assumptions.

In the DMAIC Define Phase , you will define the problem or opportunity. You’ll define what you want to improve in your process. This involves defining the goal and developing an understanding of what success will look like. You will also identify the current situation and how it compares to your desired outcome. This includes identifying any constraints or limitations and determining if there is adequate support for achieving success.

In the DMAIC Measure Phase , you will measure key aspects of the current process by collecting data to obtain quantitative evidence about its current state. You’ll compare it with the ideal state. You’ll measure defects or other metrics that indicate problems with your process. This evidence helps you identify where improvement opportunities exist to drive future actions.

In the DMAIC Analyze Phase , you will analyze the data to identify root causes. You’ll analyze trends in your data using statistical techniques such as control charts or ANOVA analysis to determine if there are any factors impacting quality that you can eliminate from your process. You may also use decision models such as Pugh charts or cause-and-effect diagrams to evaluate alternatives and select appropriate solutions for implementation.

In the DMAIC Improve Phase , you will improve the process by implementing solutions based on what you learned during the analysis. These solutions require clear specifications so they can be implemented consistently. In addition, you should document these changes in case they need to be replicated later.

In the DMAIC Control Phase , you will control the new process to prevent problems from recurring. You’ll monitor results after making improvements to ensure they are working as planned.

So how does this all come together in a real-life scenario? Let’s walk through a hypothetical scenario of how a nonprofit organization uses DMAIC methodology .

Let’s say the nonprofit company wants to increase its fundraising success with outbound calls made to clients who signed up for newsletters on their website but chose not to make an online donation.

1. Define Stage:

The company would first need to define what success looks like with outbound calls and how it will be measured.

In this case, the company aimed to increase conversion rates from 45% to 50%. The company used the length of contact and conversion metrics to define successful and unsuccessful calls. They defined a successful call as lasting longer than two minutes. Additionally, they defined conversion as when a donation was made during a call.

dmaic problem solving template

2. Measure Stage:

Key aspects of the call experience would then be identified and monitored.

Now that the Six Sigma project team has defined the goal and metrics, they must collect data about the successful and unsuccessful calls. In this case, the company created a process map to understand the current process. They recorded data regarding several factors, such as the script used during the call, the time of day the outbound team made the call, and how much time had passed since the user had signed up for the newsletter before the outbound team made the call.

The project team brainstormed potential explanations for the unsuccessful calls. The conversion rate was the primary metric, so a fishbone diagram was utilized to depict the link between the many factors at play.

dmaic problem solving template

3. Analyze Stage

Data would be collected and analyzed to identify any areas where the calls were more likely to lead to a successful call or a conversion.

After gathering information, the next step is to analyze it statistically. The project team devised a preliminary hypothesis testing the call data. This testing revealed that the time of day the outbound team made the call and the time lag between the newsletter sign-up and the outbound call both had a substantial impact on the success of the call and the conversion rate.

Design of experiment (DOE) tools assessed the significant factors from hypothesis testing. The designed experiment optimized critical factors and responses. The DOE results showed how critical factors interacted and affected the main measure, including the time of day and the appropriate sign-up-to-call lag time.

This analysis showed that afternoon calls made within 24 hours of the online sign-up were most effective.

4. Improve Stage

Implement solutions to improve the call experience in those areas.

There was initially at least a 24-hour lag between sign-up and follow-up calls because the outbound team had been using a third-party firm to compile lists of users who had signed up for the newsletter but had not donated. With the help of the newly implemented internal reporting system, the outbound team could generate this list within hours, significantly reducing call times. The outbound team also began prioritizing afternoon calls.

The team documented these changes and updated the process map to reflect the improvements.

dmaic problem solving template

5. Control Stage

New processes would be monitored to ensure that successful calls and conversions continue.

The Six Sigma project team completed three months of monitoring after the company implemented the improvement measures. According to an analysis, the project’s conversion rate increased to 52% from 45%, achieving the project goal.

The Six Sigma DMAIC process is an effective tool that can be used in any industry. It gives businesses the ability to analyze and improve their processes, leading to better results. By reviewing the example and following the five steps of the DMAIC Process – Define, Measure, Analyze, Improve and Control – businesses can create meaningful changes in their operations.

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dmaic problem solving template

The History of Six Sigma

Originally developed by Bill Smith at Motorola in 1986, the Six Sigma Training program was created using some of the most innovative quality improvement methods from the preceding six decades. The term “Six Sigma” is derived from a field of statistics known as process capability. The term 6 Sigma refers to the ability of manufacturing processes to produce a very high proportion of output within specification. Processes that operate with “six sigma quality” over the short term are assumed to produce long-term defect levels below 3.4 defects per million opportunities. Six Sigma’s goal is to improve overall processes to that level of quality or better.

dmaic problem solving template

How to Solve Your Problems With Lean Six Sigma (Free DMAIC Checklist)

dmaic problem solving template

Elisabeth Swan is the co-author of “The Problem-Solver’s Toolkit” and co-host of “The Just-in-Time Cafe Podcast.” She’s been a process improvement consultant, speaker, and innovator for over 30 years. She’s the Chief Learning Experience Officer for, a former cast member of ImprovBoston, and – if asked – may still be able to ride a unicycle.

Surgeon Atul Gawande made headlines when he told the world that a simple checklist could drastically reduce unnecessary deaths in The Checklist Manifesto .

Yet, checklists conjure images of forklift drivers on loading docks with clipboards counting boxes. How could they transform healthcare?

“ He has… produced a 90-second checklist which reduced deaths and complications by more than one-third in eight hospitals around the world – at virtually no cost and for almost any operation. ” – James Clarke, reviewing The Checklist Manifesto,  Ulster Med J. 2011 Jan; 80(1): 54.

Aviation was transformed decades earlier when management and engineers at Boeing Corporation created the pre-flight checklist after the 1935 crash of the prototype Boeing B-17 at Wright Field in Dayton, Ohio. Checklists have become so essential to the airline industry that most crashes can be traced to the misuse or failure to complete a checklist.

A New York Times reviewer noted, “no matter how expert you may be, well-designed checklists can improve outcomes”. Since the purpose of process improvement is improving outcomes, Lean Six Sigma and checklists are natural companions.

To prove that, this Process Street blog post will show the relationship between checklists and lean six sigma, and provide you with a free  DMAIC Improvement Project Tollgate Checklist that you can use right now.

Use the links below to jump to that section of the post:

Lean Six Sigma and the role of problem-solving

Lean six sigma & the checklist, introduction phase, define phase, measure phase, analyze phase, improve phase, control phase, checklists and lean six sigma, use process street to reduce error.

Or, if you just want the checklist, check it out below!

Let’s get started.

For those unfamiliar with Lean Six Sigma and process improvement, it is a structured approach for organizations to scrutinize how things are done, poke at data and processes to uncover waste and then cut out things like extra forms, out-dated approvals and other time-wasting steps.

It’s a customer-focused, 5-step problem-solving model that engages entire workforces to constantly seek a better way of doing things.

Proof of Lean Six Sigma’s influence is evident in today’s hiring practices. A poll by GoLeanSixSigma highlights that hiring managers prefer a person who is “ Green Belt Certified ” – having substantial Lean Six Sigma skills – by an almost 80% margin. In an interview with the former head of Twitter, problem-solving emerged as the top skill sought by today’s most influential hiring managers.

lean six sigma - qualification

In other words, problem-solving (especially via Lean Six Sigma) is an absolutely vital skill.

If problem-solving is a must-have skill and checklists are key to good outcomes, then combining the two makes sense.

DMAIC – Define, Measure, Analyze, Improve & Control – is the 5-Step model for Lean Six Sigma and there’s a set of required tollgates at the end of each phase. These tollgates outline what has to be done in order to move the problem-solving process forward.

Using the tollgates as an outline, we created a dynamic  Process Street template  that you can use for free and run checklists from to track your progress!

Before you can start solving problems, you need a problem to solve.

Picking a process issue – and finding someone in leadership to support you – are two required tasks in this first tollgate. Scoping the project is important (bigger than a “just-do-it” and smaller than “solving world hunger”) but even more critical is finding a Sponsor.

Finding a Sponsor

In a poll asking Lean Six Sigma practitioners what they considered the biggest obstacle to process improvement success, “Getting Leadership Support” accounted for almost a third.

lean six sigma obstacles

When we coach team leads who tell us they can’t find someone to back their project, we let them know, “No Sponsor, no project”. If nobody in charge has any skin in the game, there’s no point in attempting the process fix. Find a different project that leadership supports.

One thing that helps when searching for leadership backing is being able to explain what Lean Six Sigma is and why it makes a difference. Since the checklist template is dynamic we inserted a video in the Define Phase within the checklist item, “Enlist a Project Champion/Sponsor who will support you and the project”. The team lead can share the video with managers or directors who they consider Sponsor candidates.

lean six sigma dmaic checklist - project champion

There’s also a Project Selection Guide Template embedded in the checklist so users can take a project idea and put it through a few screening questions. Is it a repeating problem? Is there a way to measure it? The checklist serves as a reminder, a source of templates, supporting videos and other just-in-time guidance.

The next set of tollgate tasks cover the Define Phase of DMAIC. This is where problem-solvers clarify the problem, the process impacted and customers of the process.

There is a journey of discovery during this phase as everyone agrees on the issue to solve. One of the big challenges is the tendency of ambitious team leads—or equally ambitious Sponsors—to try to “shoot the moon.”

Shooting the moon

They might want to reduce cycle time, reduce defects , improve margins, and increase customer satisfaction all by next Tuesday. But a project that focuses on everything accomplishes nothing. It’s okay to measure the cost reduction that results from reducing defects. But pick one of those to be the goal. Success is more possible if you focus on one goal at a time .

It takes practice and discipline to develop a manageable goal statement. Another moon shot is aiming for perfection out of the starting gate. When we see a goal statement that claims the team will, “reduce defects from 25% to 0%” then we know there is a sizable risk of failure and disappointment.

That’s why the Define Phase of the checklist includes a Goal Builder Template along with a blog providing tips on how to create well-crafted goal statements.

lean six sigma dmaic checklist - goal statement

The primary focus of the Measure Phase is to baseline the process. If you’re trying to reduce defects, you need to know how you’re doing at that now. What’s your track record? You need to know the baseline of the process in order to measure whether or not you made a difference with your improvement when you get to the Improve Phase.

You need to know the gap, so you can close the gap.

The data’s in the system, somewhere…

One of the issues we run into in this phase is problem solvers assuming that data is sitting in a system somewhere waiting to be accessed. If they simply run a report, they’ll have the baseline. Check that off the list. But that rarely goes according to plan.

Maybe there’s system data, but was it entered with care? Is it reliable? We’ve seen teams struggle to use data that didn’t make sense. They could access cycle time data, but it didn’t take into account that the workday ended at 5:00. I had another team looking at why healthcare invoices had to be manually adjusted. They looked up the defect codes and the biggest category was “Other”. System data existed, but it was useless.

Most of the time, it helps to collect some data manually. In order to think through your approach, you need a Data Collection Plan. That involves listing the data you want and considering things like stratification factors—the “who, what, when, where” of data. If you’re looking at defects, should you collect data on defects by product? Defects by the fields on a form? Defects by customer type?

Within the task: “Develop a Data Collection Plan with Operational Definitions and create Check Sheets as Needed”, we’ve embedded a template (The Data Collection Plan) and a video to guide the process.

You’ll learn a lot by collecting the data firsthand, so if the perfect data set is not magically sitting in the system, it helps to have a plan.

Analyze is the crux of the DMAIC method. This is where learners drill down and discover the root cause of the process problem they’ve been chasing. Once you do that, you can solve the problem for good.

But if you have not determined the root cause then you might be solving a “symptom,” putting a bandaid on the problem or implementing a change based on a hunch. All of this means there’s a high likelihood the problem will remain and the efforts will have been in vain.

Finding the smoking gun

If you’ve always been told, “don’t bring me a problem, bring me a solution,” that’s an encouragement to jump right past this step into the fun of solutions. I’ve seen teams go with their assumptions regardless of what the data says or the process analysis reveals. I’ve seen Sponsors who tell teams what solutions they want to be implemented right from the get-go.

How do you stick with analysis long enough to find the smoking gun? The trick is to keep collecting the clues in the Cause & Effect Diagram , aka The “Fishbone Diagram”. It’s an aptly named tool, popularized by Dr. Ishikawa , which resembles a fish skeleton. Its construction allows teams to develop root cause theories around a problem as they build their knowledge of the process.

Each time they collect data, interview process participants on a Gemba Walk or map the process steps, they uncover potential reasons for defects. Making the most of the Fishbone Diagram is key but, during a poll, users reported where they fell short.

lean six sigma fishbone diagram

Solutions masquerading as problems

Over a third of respondents reported the issues of “listing solutions” on the Fishbone instead of causes. What we hear are phrases like, “the root cause is a lack of training”.

The problem with “lack of” anything is that it’s a sneaky way of putting a solution on the Fishbone.

The question is, “what is the training addressing?” Is it lack of user knowledge? If that’s the problem, could it be solved with helpful visuals, a simpler process? There are a lot of ways to address user knowledge before jumping to more employee training.

This is when you want to behave like the persistent detective – think Columbo, the classic 70’s TV icon. Every question helps you accumulate clues. People working through the process may have the answer without knowing it. The trick is to keep looking upstream until you find potential culprits. Dig past the symptoms.

To help with this phase, the checklist includes both a Fishbone Diagram Template as well as a video on how to get the most out of the Fishbone.

The Improve Phase is a long-anticipated step in the journey. It’s the step teams generally want to jump to from the start. Testing countermeasures, piloting solutions, watching the problem disappear, that’s the fun of process improvement. If you’ve done a proper job of Define, Measure, and Analyze, this phase falls nicely into place.

The ripple effect

The catch? Unintended consequences.

If you toss a stone into a lake you can see the ripples flow out from the center. The same principle holds true for process change. If you remove a step, change a form, skip an approval , will things fall apart? For that, we look to the Failure Modes & Effects Analysis or FMEA for short.

It’s a methodical way of assessing the potential for things to go wrong. It Involves deciding the potential severity and frequency of future problems and then mistake-proofing the process to prevent them. The technique originated at NASA since they couldn’t risk trial and error when sending men to the moon. By thinking through the risks of change they developed the kind of contingency plans you saw on display in movies like Apollo 13.

That’s why there’s an FMEA Template and a video on how to use it tucked into the main checklist from this post.

It’s okay to make changes. It’s simply key to think through the impact of those changes on other parts of the business.

Process Improvement can happen quickly and have a dramatic impact, but it’s critical to “stick the landing.” The Control Phase exists to see the improvement through to stability.

If teams move on and everyone takes their eyes off the ball, things may start to slip. What they need is the ability to continuously see the performance of the new process.

Sticking the landing

Have you ever tried to watch a game without a scoreboard? How would you know who was winning? Or how much time was left?

It’s the same with process work.

How does your team know how they’re doing? How do you stay aware of how the new process is performing?

By making the data visible.

Keeping an eye on Process Performance can be done with a single metric — you need to focus on one thing. If the goal was to reduce defects, then the single metric would be tracking the daily percentage of defects. A great way to measure success is with a Control Chart.

Control Charts are time charts. You might know them as Line Charts or Run Charts. They include a measure of variation so they are often referred to as “Run Charts that went to college”. They can be created in Excel , but they can also be drawn by hand.

Teams often set up whiteboards in the shared workspace to track things like defects. People can rotate responsibility for updating the chart. If people can see the measure and are responsible for it—they pay attention to it. What gets measured gets managed.

The Control Chart Template is embedded in the checklist for the Control Phase.

Process Improvement is a mainstay of Operational Excellence and checklists are simple but effective ways to make sure you get the outcomes you want. The following quote comes from the interim CEO/President of the Association for Manufacturing Excellence ( AME ).

“ I am a big fan of checklists for ensuring quality at the source. They serve an important purpose in reminding us of all that’s needed in a particular process or project. Without checklists, we risk missing or overlooking something by mistake. Checklists work best when ticking off items as they are completed, not en masse once the entire project is done. The key point is to use and follow them, not “pencil-whip” them from memory after the fact. While not foolproof, checklists can help us cover the details and result in more thorough, successful improvement efforts. ” – Jerry Wright , President, AME

Checklists have transformed healthcare, aviation, and countless other industries. Run this Process Street DMAIC Tollgate Checklist and make sure your next improvement effort gets great results.

Process Street is a powerful piece of workflow software that lets you crush the human error in your organization.

By creating process templates (like the free DMAIC checklist in this post) you can give your whole team a central location for them to see what they have to do, and how exactly they should do it.

No more confusion, no more errors.

Take advantage of our powerful feature set to create superpowered checklists, including:

  • Form fields
  • Conditional logic
  • Variable user permission levels
  • Exporting and printing templates
  • And much, much more!

Check out our intro webinar to see the app in action!

Stop leaving the success of your processes up to chance. Get started with a free trial of Process Street today!

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dmaic problem solving template

Ben Mulholland

Ben Mulholland is an Editor at Process Street , and winds down with a casual article or two on Mulholland Writing . Find him on Twitter here .

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What is DMAIC in Six Sigma? How to Use the DMAIC Model?

  • Written by John Terra
  • Updated on January 20, 2023

dmaic model

Today’s forward-thinking businesses are constantly looking for ways to improve and skilled professionals to help them achieve this. Given our current commercial atmosphere of increased competition and economic uncertainty, that’s a prudent strategy. Only companies that evolve and quickly solve problems will flourish and last.

The DMAIC model is a valuable resource that helps businesses improve performance while dealing quickly with issues. This article explains DMAIC processes, DMAIC models, DMAIC phases, and the impact of DMAIC. We’ll also share a Lean Six Sigma program that helps professionals learn how to utilize this method.

So, what’s DMAIC, anyway?

What is DMAIC?

DMAIC stands for Define, Measure, Analyze, Improve, and Control. It is a problem-solving and quality improvement methodology businesses use to improve performance. It’s a customer-focused, structured approach that also serves as a foundation for Lean Six Sigma.

Business improvement happens during the DMAIC process by taking things project by project. In this context, projects are defined as problems scheduled for solutions. The whole point of the DMAIC process is to introduce structure to problem-solving.

Some people like to shorten the term and pronounce DMIAC as “de-may-ick,” while others say “duh-may-ick.” Either way, the pronunciation issue is another example of “po-tay-to” versus “po-tah-to.”

Now, look at the classic DMAIC template based on its established steps.

Note: An effective Six Sigma Project Charter should clearly define project goals, scope, timeline, and team roles, providing a roadmap for success and effective stakeholder communication.

Also Read: What Is Process Capability and Why It’s More Interesting Than It Sounds

The DMAIC Model and its Phases

Here’s where we break down the DMAIC methodology into its distinct phases. This setup is the basis for every DMAIC template used to solve problems and improve efficiency.

The team asks, “What problem are we trying to fix?” In this first stage of the DMAIC model, Six Sigma professionals state the issue, specify the customers, outline the process, and set goals. We can subdivide this phase into:

  • Identify the problem, also known as an opportunity for improvement
  • Delineate the project’s scope
  • Develop the client’s requirements
  • Estimate the project’s impact
  • Identify the project’s stakeholders
  • Create the team

The team asks, “How big of an issue is this, and how does the process currently perform?” In the Measure stage, the team quantifies parameters, decides how best to measure them, gathers pertinent data, and performs the measuring by experimentation. We break down this phase as follows:

  • Develop data collection methods
  • Identify the input, processes, and output indicators
  • Collect and analyze the current data
  • Perform and finish failure modes and effects analysis

This step concerns one simple question, “What is causing the issue?” The team identifies the gaps between the desired and actual performance, determines what is causing the gaps, ascertains how process inputs affect the outputs, and ranks or prioritizes improvement opportunities. We break down the Analyze phase as follows:

  • Develop the problem statement
  • Write a root cause analysis
  • Implement process control
  • Create necessary measurable improvement experiments
  • Figure out an improvement plan, sometimes called a “goal statement.”

Now we ask, “How will the project team address the root causes of the issue?” The Analyze phase identifies the issue, and the Improve phase prompts us to take action. This phase is where the team devises potential solutions, recognizes the solutions most accessible to put into action, tests likely hypothetical solutions, and then implements actual improvements:

  • Discuss and generate ideas for solutions
  • Determine the expected benefits of the solutions
  • Develop a revised process map and related plan
  • Define a pilot solution and plan
  • Relay the answers to stakeholders

And finally, there is one question left, “How do we sustain the improvements?” The team must devise a detailed solution monitoring plan, watch implemented improvements for success, regularly update the plan’s records, and sustain a workable employee training process. Control is broken down into:

  • Verify that failure incidents have been reduced
  • Determine if additional improvements will be needed to meet the goal
  • Identify and document the new work standards and procedures
  • Integrate the latest strategies and share the learning experience with the appropriate parties

Although teams use the DMAIC model for Six Sigma, it shouldn’t be confused with a similar Six Sigma process known as Sigma DMADV. DMADV is an acronym standing for “define, measure, analyze, design, verify.” The Six Sigma team applies these steps to new processes to ensure they achieve the desired Six Sigma quality standards.

Note: The Central Limit Theorem is a fundamental concept in statistics. It states that the means of many independent and identically distributed random variables will be approximately normally distributed.

Also Read: Demystifying the Theory of Constraints

DMAIC Tools per Phase

There are tools that teams should use to carry out each DMAIC process phase. Here’s a quick breakdown.

  • Stakeholder analysis
  • Collect the customer’s voice using the VOC matrix
  • Translate the voice of the customer to critical to quality (CTQ). In other words, get customer feedback and see how it translates into expectations, preferences, and dislikes.
  • SIPOC diagrams/high-level process maps.
  • Data Collection Plan
  • Detailed Process Mapping
  • Juran’s Pareto Analysis
  • Value Stream Maps
  • Why Analysis
  • Brainstorming
  • Calculating Sigma Level
  • Cause and Effect Diagrams
  • Failure Mode and Effect Analysis
  • Graphs and Charts
  • Scatter Diagrams
  • Impact Control Matrix
  • Stratification
  • Barriers and Aids Chart
  • Benchmarking
  • Mistake Proofing
  • Pilot Study
  • Pugh Matrix
  • Solution Matrix.
  • Control Charts
  • Process Control Plan

The Impact of the DMAIC Model

The DMAIC model is a game-changer, a valuable framework for any organization that wants to reduce waste, improve efficiency, deal with problems, and improve customer relations. Here is how the DMAIC methodology delivers a positive impact.

1) It ensures that quality thinking becomes the default way of conducting business, focusing on customers and building and sustaining customer loyalty.

2) It applies recognizable and effective quality tools to improve the organization’s goods and services and help the company achieve breakthrough performances.

3) It defines quality process performance metrics, tying them to the organization’s goals.

4) It creates a culture centered on quality that is also fun and offers a practical, measurable, and pragmatic means of achieving greater process quality levels.

5) It identifies the projects needed to drive improvements that yield sustainable results and superior quality.

The DMAIC methodology is a roadmap that keeps the team and the project moving forward efficiently. Some Six Sigma professionals refer to DMAIC as the “boss of the project” because the team’s leader, although in charge, still follows the outlined steps to complete the project and ensures that everyone on the team does so. If the team omits a step, it could prevent a business from wasting resources, devising ineffective solutions, and causing unnecessary negative culture issues.

Why Use the DMAIC Process and When Should You Use It?

Although the DMAIC process is helpful, it only fits some situations. That’s why most organizations take the extra step of determining why they think DMAIC is the correct methodology. This additional step is called “recognize.”

When evaluating the whys of the DMAIC process, consider these three factors:

  • The existing process has apparent inefficiencies and defects
  • There is a reasonable probability of reducing variables like lead times or other flaws while improving variables such as productivity or cost savings
  • The condition is assessable; outcomes can be appropriately understood through quantifiable means.

If the above three factors apply to your situation, use DMAIC.

The Benefits of DMAIC

DMAIC offers benefits such as:

  • Faster cycle times
  • Improved collaboration
  • Support for a culture of improvement.
  • Greater impact from improvement measures.

The Differences Between DMAIC and DMADV

Both DMAIC and DMADV are part of the Lean Six Sigma philosophy. The chief difference between DMAIC and DMADV is that DMAIC improves existing processes, and DMADV emphasizes developing new processes, services, or products. So, DMAIC measures a process’s performance, while DMADV measures customer needs and specifications. Furthermore, DMADV develops business models to satisfy customer requirements, and DMAIC focuses on improving business processes by reducing and eliminating defects.

Long story short: use DMADV when launching new products or features, and use DMAIC when enhancing or improving existing products, processes, and services.

The Differences Between DMAIC and PDCA

The main difference between DMAIC and PDCA is that the former represents a data-driven improvement approach to improving, enhancing, and stabilizing business processes through five stages: Define, Measure, Analyze, Improve, and Control. Meanwhile, PDCA is a repetitive four-stage model: Plan, Do, Check, and Act, which is implemented to achieve continuous improvement in business process management.

The PDCA approach is mainly used in Lean, while DMAIC is widely utilized in Six Sigma. Also, DMAIC uses advanced statistical resources, while PDCA relies on more straightforward, simple tools.

Now, let’s check out some DMAIC examples.

Examples of DMAIC Usage

DMAIC can be used in many different industries and situations. For example:

  • Evidence-Based Care Affecting Hospital Outcomes. Infections are a massive concern in hospitals, so a process like DMAIC can be used to define the problem, measure the current rate of infections, determine the underlying causes, implement a series of measures to combat infections, train and reinforce the culture among the staff, and report the successful results.
  • Improving a Manufacturing Shop Floor’s Yield. Here, we’re looking at a repetitive manufacturing process. The goal is to enhance the yield. First, identify the products in question and the goals. Next, define the metrics used in the process and gather the needed data. Then, analyze the data for trends, deviations, and outliers. Once the issues have been identified, define and install countermeasures to answer the problems. Then, implement the measures to sustain improved performance. And finally, apply the process to future machines and products.

Also Read: Value Stream Mapping in Six Sigma

How Do You Use the DMAIC Model in Six Sigma?

So, how do we use the DMAIC template? An organization should follow four easy steps to implement DMAIC and start seeing positive results.

1) Training. Begin your organization’s DMAIC journey by training your team in the DMAIC methodology and how you expect it to be employed. Place a strong emphasis on the model’s data collection characteristics. After all, knowledge is power.

2) Line up your support and DMAIC tools. Since the DMAIC model is strongly associated with Lean Six Sigma, it’s not surprising that many Lean Six Sigma tools are compatible with the DMAIC life cycle. These tools include the Five Whys, fishbone diagrams, control charts, and Catchball. Decide which tools your team can use and how they will be shared and documented. Use improvement management to store all your DMAIC-related documents and progress notes.

3) Provide examples. Prevent confusion and reinforce DMAIC understanding by providing your team with examples of new or existing processes within your company that can benefit the most from DMAIC implementation. People typically grasp things faster and better if given practical application examples. Once everyone on the team understands how DMAIC can be used, create an atmosphere where it’s easy for the team members to suggest process improvement opportunities.

4) Initiate a pilot project. Now that you have gotten this far and laid the groundwork, it’s time to take DMAIC out for a quick spin. Pilot projects are initial, small-scale tests that show how the full-scale project will work in practice. So, pick a simple project that draws in people from multiple teams. This exercise helps test cross-team cooperation and collaboration, an essential element in future projects. Then, carefully monitor every cycle step and ensure each step is complete before moving on to the next.

Do You Want to Learn About Six Sigma?

Six Sigma is a proven methodology that helps businesses reach their full potential and remain relevant in today’s highly competitive marketplace. If you’re intrigued by Six Sigma and want to learn more, Simplilearn, in collaboration with the University of Massachusetts, offers a post graduate program in Six Sigma training that will sharpen your skills.

When you attend the program’s live interactive classes and work on real-world business problems via case studies and projects, you will pick up valuable Six Sigma skills like:

  • Agile Management
  • Digital Transformation
  • Lean Management
  • Lean Six Sigma Black Belt
  • Lean Six Sigma Green Belt

Every course is aligned with IASSC-Lean Six Sigma and features real-world case studies and a capstone project that provides you with the real-world experience you need to master Six Sigma. Additionally, graduates earn certificates and membership in the UMass Amherst Alumni Association.

According to , the median salary for Green Belt Lean Six Sigma professionals working in the United States is $115,800 and ranges over $128K at the high mark. So, whether you want to start a new career in Six Sigma or just upskill to enhance your skill set, this post-graduate program will undoubtedly provide you with the valuable Six Sigma training that today’s business world wants in its new candidates. Sign up today!

Q: What does DMAIC mean in Six Sigma?

A: DMAIC stands for Define, Measure, Analyze, Improve, and Control.

Q: What is the DMAIC process used for?

A: The DMAIC process is a data-driven process improvement cycle that aims to optimize, improve, and stabilize business designs and processes.

Q: How does Six Sigma use DMAIC?

A: DMAIC is a problem-solving approach that drives Lean Six Sigma. DMAIC’s five-phase method, Define, Measure, Analyze, Improve, and Control, improves existing process problems with unknown causes.

Q: What are the DMAIC tools?

A: DMAIC tools are, by phase:

  • Define Phase: Project Charters, SIPOC Diagrams
  • Measure Phase: Data Collection Plans, Process Mapping
  • Analyze Phase: Cause-and-Effect Diagrams, Pareto Charts, Hypothesis Testing
  • Improve Phase: Brainstorming, Design of Experiments (DOE)
  • Control Phase: Control Charts, Standard Operating Procedures (SOPs)

Q: What is the benefit of DMAIC?

A: DMAIC offers benefits such as:

  • Support for a culture of improvement
  • Greater impact from improvement measures

You might also like to read:

Demystifying Kaizen Lean Six Sigma

A Deep Dive Into the Five Phases of Lean Six Sigma

Ultimate Guide to Six Sigma Control Charts

DMADV: Everything You Need to Know

Describing a SIPOC Diagram: Everything You Should Know About It

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Free Problem Statement Templates: All Formats

By Kate Eby | March 4, 2024

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We've collected the top problem statement templates to help you identify and articulate challenges clearly and concisely in any business context. Download any of these free templates that align with your needs, and customize it for your organization.

On this page, you’ll find a  customer problem statement template , a  problem and solution slide template , a  problem statement document template , and more. You’ll also find information on different  types of problem statement templates and related  problem-solving tools .

5 Ws Problem Statement Template

5 Ws Problem Statement Template

Download a 5 Ws Problem Statement Template for

Microsoft Word | Adobe PDF | PowerPoint | Google Slides

When to Use This Template:  Use this 5 Ws problem statement template to create a methodical breakdown of issues at team meetings or brainstorming sessions. Ensure that nothing is overlooked by answering who, what, when, where, and why questions about a problem. By doing so, you can create a clear and concise problem statement.

Notable Template Features: Using five key questions to explore a problem fosters a comprehensive understanding of the issue while helping to narrow the focus of your final problem statement. Each segment of the template is color-coded and provides bullet points to delve into specifics, such as who is affected and the problem's scope and significance.

Customer Problem Statement Template

Customer Problem Statement Template

Download a Customer Problem Statement Template for

When to Use This Template:  This template provides a structured approach to translating client issues into an effective problem statement. It is especially useful for customer experience teams, marketing personnel, and product developers who are tasked with turning customer feedback into actionable insights.

Notable Template Features: This template takes you through the steps of clarifying customer issues and perspectives to help teams find customer-focused solutions. Download the template in PowerPoint or Google Slides  for presentations, or try the Microsoft Word or Adobe PDF versions to create a printable worksheet.

Three-Part Problem Statement Slide Template

Three Part Problem Statement Slide Template

Download a Three-Part Problem Statement Slide Template for

PowerPoint | Google Slides

When to Use This Template: Use this slide template to present key points to stakeholders in project reviews or strategic planning sessions. Teams can also use this template to facilitate problem-solving meetings.

Notable Template Features:  This template guides the audience from problem to solution to result, promoting a thorough understanding of the problem’s context. Each section includes bullet points to organize and present complex details in a simple yet engaging format.

Single-Problem Statement and Solution Slide Template

Single-Problem Statement and Solution Slide Template

Download a Single-Problem Statement and Solution Slide Template for

When to Use This Template: This problem statement slide template allows you to clearly outline a problem and propose a viable solution in one visually dynamic slide, making it a perfect addition to business proposals, project pitches, and strategy meetings.

Notable Template Features:  This slide template separates the problem on the left from the solution on the right, using a clear layout and colorful symbols to grab the viewer's attention. This simple design ensures that the audience grasps the core issue quickly, facilitating a focused and efficient discussion.

For more slide template resources like this one, see this collection of free  PowerPoint problem statement templates .

Project Problem Statement Document Template

Project Problem Statement Document Template

Download a Project Problem Statement Document Template for

Microsoft Word | Adobe PDF

When to Use This Template: Use this document template to draft a comprehensive problem statement report. The template is best for individuals or teams tasked with in-depth analysis and documentation of business issues, ensuring that they cover all relevant aspects of the problem.

Notable Template Features: This template features a structured outline with labeled sections for documenting the problem statement, background information, impact, and potential solutions. The outline takes readers through a logical progression — from identifying the problem to proposing solutions — for a clear and persuasive presentation.

Problem Statement Worksheet Template

Problem Statement Worksheet Template

Download a Problem Statement Worksheet Template for

Excel | Microsoft Word | Adobe PDF

When to Use This Template:  Use this worksheet to create an effective problem statement when starting a new project. The template is particularly useful for project teams that need to align on the specifics of a problem, set measurable goals, and identify obstacles and solutions.

Notable Template Features:  This problem statement worksheet guides you through a step-by-step process to craft a concise and impactful problem statement. The template includes clear sections where you can provide details about the problem, the gap between the current state and the goal, and the people or processes affected. It includes space for setting SMART goals related to the problem, identifying barriers, and formulating a plan to overcome these challenges.

Problem Statement Matrix Template

Problem Statement Matrix Template

Download a Problem Statement Matrix Template for

When to Use This Template:  This template helps teams and managers prioritize multiple problems. Teams can assess and sort problems based on urgency and potential impact to effectively guide strategic action plans. 

Notable Template Features:  This template organizes essential aspects of each problem into a simple matrix, including a problem statement, priority, visibility, impact, response timeframe, and proposed solutions. The matrix format is useful when you want an overview of problems with key details highlighted.

Types of Problem Statement Templates

Problem statements are used in business settings and academic research to clearly define a problem that needs to be solved. A well-written statement is concise, narrow in focus, and based on evidence. While all problem statements include similar elements, they will vary depending on the context and type of issue. There are many tools that can aid in this process. 

Here’s a closer look at the different types of problem statement templates for project and product management:

Customer Problem Statement Templates

Customer problem statement templates guide you through the process of viewing issues from the customer’s perspective. They provide a structured approach to mapping out the customer journey, pinpointing the underlying cause of problems, and understanding their emotional impacts on customers.

Customer problem statement templates typically organize information into five key elements:  

  • I Am: Who is the customer? This could be as broad as a demographic group or as specific as a user persona. Clearly defining your customer sets the foundation for a more targeted analysis.
  • I Am Trying To: What is the customer trying to achieve? Articulate the customer's goal or what they hope to accomplish with your product or service. This helps in aligning your solutions with customer needs.
  • But: What is getting in their way? Identify the challenges that prevent the customer from achieving their goals. These could be related to product features, service limitations, or external factors.
  • Because: What is the root of the issue? Analyze the internal and external factors that contribute to the problem to uncover the underlying causes.
  • Which Makes Me Feel: What is the customer's emotional response to this issue? Emotions can affect how customers perceive your product or service. If they're feeling frustration, disappointment, or confusion, they might be less likely to engage positively with your brand or recommend your services to others. Knowing this helps convey the urgency of addressing the problem.

Using a customer problem statement template shifts the focus from internal perceptions of what the problem might be to a clearer understanding of the customer's experience. The process involves gathering and analyzing customer feedback, conducting market research, and possibly engaging directly with customers through interviews or surveys. 

Product Problem Statement Templates

Since having a customer-centric perspective is vital for developing successful products, there is overlap between product and customer problem statement templates. However, understanding customer issues is just one step in the development process. Product teams must consider whether the solutions they come up with will truly benefit the customer, what value a product will bring to the company, what steps are needed to solve the problem, and how to measure success. 

One common structure for product problem statement templates is the 5 Ws framework, which involves answering the following questions:  

  • Who: Who is the problem affecting?
  • What: What is the unmet need?
  • When: When is the problem happening?
  • Where: Where is the problem occurring?
  • Why: Why is this worth solving?

Some templates might include a sixth question: How are you going to solve the problem?

These templates can help teams identify initial product opportunities, refine product concepts, and diagnose issues in existing products. They help in prioritizing features, making strategic adjustments, and communicating the product vision and challenges internally.

Project Problem Statement Templates

Similar to customer and product templates, project problem statement templates help teams articulate the core issue they aim to address with their project. They are often used at early planning stages to gain clarity and consensus among stakeholders on the project's direction.

A project problem statement template typically includes the following elements:  

  • Problem: Clearly define the issue at hand with a precise description of the gap between the current state and the desired state.
  • Background: Provide context for the problem by offering insights into its origins and scope. This helps stakeholders understand the complexity and nuances of the issue.
  • Relevance: Highlight the significance of the problem, its potential impacts, and why addressing it matters to the organization or stakeholders.
  • Objectives: Outline the objectives of the project with SMART goals that guide the project's direction and help in measuring its success.  

Some templates, such as a problem statement worksheet, are designed to help you craft an effective statement, while others are suitable for presentations or reports to stakeholders. For some helpful options, see this collection of free  problem statement slide templates .

Related Problem-Solving Templates

Fully understanding a problem and finding effective solutions requires in-depth analysis. Here is a list of problem-solving templates that can help with that process:

Fishbone Diagram Template

A  fishbone diagram template organizes the causes of a problem into categories, enabling teams to identify, analyze, and address root causes by branching out possible contributing factors from a central problem statement.

Fishbone Diagram Template

8D Report Template

An  8D report template guides teams through a structured eight-step process to identify, correct, and eliminate recurring problems. This problem-solving approach emphasizes root cause analysis and long-term solutions.

dmaic problem solving template

A3 Template

An  A3 template offers a concise framework for problem solving, encouraging teams to identify issues, find root causes, and develop solutions on a single A3-sized sheet of paper for clarity and efficiency.

A3 Template

Simple Root Cause Analysis Template

Use our  simple root cause analysis template to map out symptoms, effects, causes, and suggested solutions in a color-coded spreadsheet. Each section includes important details, such as urgency, risks, and success criteria for a systematic approach to analyzing problems.

dmaic problem solving template

DMAIC Root Cause Analysis Template

A  DMAIC analysis template outlines a structured, five-phase approach to problem solving

— define, measure, analyze, improve, control — guiding teams through a detailed process to identify problems, analyze causes, and improve processes.

dmaic problem solving template

For more problem-solving templates, see this collection of free  root cause analysis templates and  Lean Six Sigma templates .

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10 Free Six Sigma Templates to Elevate Your Process Improvement Game

Praburam Srinivasan

Growth Marketing Manager

February 13, 2024

Ever wondered about the origins of the Six Sigma approach? It all began at Motorola in the mid-1980s! Originally developed to reduce manufacturing defects, Six Sigma has since evolved into a popular data-driven methodology used by various industries to improve efficiency and customer satisfaction.

But here’s the kicker: How do you put Six Sigma into action? Well, pre-built templates are the answer you’re looking for. They’re your trusty partners in problem-solving, process optimization, and fostering continuous improvement, all while adhering to the Six Sigma approach in a standardized manner.

Join us as we delve into the top 10 free Six Sigma templates to help you discover the ideal template for your business and inch closer to perfection. 👌

What Is a Six Sigma Template?

How to choose the best six sigma template for your project , 1. clickup process fmea lean six sigma template, 2. clickup dmaic template, 3. clickup process improvement wbs template, 4. clickup process audit and improvement template, 5. clickup pdca process whiteboard template, 6. clickup communication plan template, 7. clickup chatgpt prompts for six sigma template, 8. excel project charter template by goleansixsigma, 9. excel a3 problem solving template by citoolkit, 10. excel sipoc diagram template by goleansixsigma.

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In its purest form, Six Sigma is a statistical concept that refers to a quality measurement denoting 3.4 defects per million opportunities. 

In project management , Six Sigma encourages the pursuit of near perfection . It’s a structured approach to improving the quality of products, services, and processes. Think of it as a guiding roadmap for continual enhancement, waste reduction, and increased customer satisfaction. 

Six Sigma templates are pre-designed tools that assist in implementing Six Sigma methodologies in process improvement. They provide a structured format to gather and process data, visualize processes, and apply Six Sigma techniques effectively.

ClickUp 3.0 Table view with Calendar bundle

Here’s a quick guide on how to choose the best Six Sigma template for improving your project management processes:

  • Understand your project : Gain a solid understanding of the project’s specifics, like its scope, key objectives and goals, and its unique characteristics
  • Identify the problem : Define your project’s problem or improvement opportunity to select a template that matches your goal, whether it’s error reduction, efficiency enhancement, or process optimization
  • Assess data availability : Consider the availability of data relevant to your project. Some templates are suitable for extensive data collection and analysis, while others are more qualitative
  • Select the right tool : The Six Sigma approach uses tools like process maps, fishbone diagrams, control charts, and Pareto charts. Pick the template with tools that match your project’s requirements (e.g., control charts are great for monitoring processes, while fishbone diagrams are suitable for pinpointing root causes)
  • Consider your team’s expertise : If your team has experience with a specific tool, choose a template that offers it to ensure more efficient project execution 

10 Free Six Sigma Templates for Process Improvement and Project Management

Choosing the right Six Sigma template is like picking the perfect Sigma tool for a job—it can make all the difference between a smooth, successful project and a bumpy road full of uncertainties. 🏞

Let’s explore the top 10 Six Sigma templates in ClickUp and Excel to set your project up for success!

Spot potential risks quickly and create a plan of action with the ClickUp Process FMEA Lean Six Sigma Template

Introducing the ClickUp Process FMEA Lean Six Sigma Template , your go-to solution for identifying process risks, illuminating areas for improvement, and crafting the perfect corrective action plan. 

Combining Six Sigma techniques with Failure Modes and Effects Analysis (FMEA) is a guaranteed recipe for success—pinpoint areas for improvement through FMEA and use Lean Six Sigma tools to reduce defects, increase efficiency, and enhance process and product quality. 👨‍🍳

This template offers a visually intuitive structure for assessing your processes with the following views:

  • FMEA List view : Provides a rundown of process failures with details like function, severity, probability of occurrence, and potential causes, all neatly organized through Custom Fields
  • By Occurrence Board view : Shows process failures in the form of Kanban cards, sorted by their likelihood of happening, probability of detection, or level of severity
  • The RPN Computation Table view : Displays failures along with their severity, likelihood of occurrence, probability of detection scores, and the resulting Risk Priority Number (RPN) to help you prioritize processes in your action plan

Define, Measure, Analyze, Improve, and Control your processes easily with the ClickUp DMAIC Template

The ClickUp DMAIC Template is the perfect Six Sigma tool for D efining, M easuring, A nalyzing, I mproving, and C ontrolling any business process. 

DMAIC is like a secret detective, uncovering hidden problems where you least expect them. It’s the ultimate Six Sigma project management strategy for problem-solving and process improvement. 🕵️‍♂️ 

This Whiteboard template simplifies DMAIC analysis with color-coded sections for each stage and customizable sticky notes for assessing your problem. ClickUp Whiteboards offer flexibility, allowing you to adapt colors and shapes, add/remove notes, and include images or charts to suit your project’s requirements .

Let’s say you’re in the business of making cupcakes and want to employ DMAIC to improve the quality of your product. Use the template to:

  • Define : Identify the problem (cupcakes of varying quality) and set specific goals (cupcakes that are consistently perfect)
  • Measure : Gather data to understand the issue—make multiple cupcake batches and record the production and quality variations
  • Analyze : Examine the data to identify the root cause . This can be oven temperature, the quality and quantity of ingredients, or inconsistent mixing
  • Improve : Develop and implement solutions to address the cause. E.g., calibrate your oven for consistent temperature, source ingredients from the same supplier, or create a standardized mixing process
  • Control : Establish control measures to maintain the improvements. Monitor baking times, regularly calibrate the oven, and train your staff to follow the standardized mixing process

Stay on top of process improvement to-dos with the ClickUp Process Improvement WBS Template

Unlock a new level of efficiency with the ClickUp Process Improvement WBS Template . As its name suggests, it provides a Work Breakdown Structure (WBS) and turns complex projects into manageable tasks for complete workflow optimization .

The template comes with numerous elements to aid your process improvement exercise, most notably:

  • List view : See all of your tasks grouped by stages like Initiation , Planning , and Execution for easier progress tracking and prioritization
  • Custom Statuses : Determine if a task is Ready , In Progress , or In Review
  • Custom Fields : Attribute your tasks by identifying assignees, setting due dates, and adding comments 💬

If you want to visualize how your process improvement project is coming along, the Status Board view displays associated tasks as cards categorized by status. Drag and drop the cards across the board to change their status, or click on individual cards to view more details like deadlines, stages, and the person in charge.

Conduct audits, identify drawbacks, and take the necessary corrective steps with the ClickUp Process Audit and Improvement Template

Don’t let outdated or inefficient processes hold you back. Give them a makeover with the ClickUp Process Audit and Improvement Template , a tool designed to keep your workflow optimized even as your business grows. 🌱

This handy template empowers you to conduct thorough process audits, identify bottlenecks that impact efficiency and profitability, and take the necessary steps to eliminate them.

The template divides your audit plan into four sections:

  • CATWOE Analysis : Used to analyze and understand complex situations or problems by considering the perspectives of the Customer, Actor, Transformation, Worldview, Owner, and Environment
  • Change Management : Covers all tasks related to change preparation, management, and reinforcement
  • Model Conception : Defines your audit plan, offering a task Summary List view and a Timeline view
  • Process Analysis : Lists the processes you’ll be auditing and establishes your criteria for assessment

Within each section, you can effortlessly create tasks, assign and prioritize them, and set due dates. Keep an eye on progress using Custom Statuses like Not Started and Archived .

Use this visual template to categorize tasks into four stages: Plan, Do, Check, and Act

The Plan-Do-Check-Act (PDCA) process—a continuous improvement cycle—offers a smarter path to streamlined quality management. To simplify your PDCA exercise, use the ClickUp PDCA Process Whiteboard Template that lets you effortlessly arrange entries by stage.

PDCA can be integrated into both lean and agile methodologies , as it’s all about identifying issues, experimenting with solutions, measuring results, and making adjustments, which can lead to more efficient processes and better outcomes.

This Whiteboard template contains a pre-made PDCA diagram neatly divided into four transformative stages:

  • Plan : Focus on seizing opportunities and crafting a strategic plan for success
  • Do : Include activities for testing the plan’s feasibility
  • Check : Delve into review and evaluation, ensuring every step aligns with your goals
  • Act : Apply the actions that lead to positive and desired outcomes

To add your entries, open the template’s List view, click the New Task button, and categorize the entry under the relevant PDCA stage. Then, find the entry via the ClickUp Cards icon on your side menu and drag and drop it onto the whiteboard. 🖱️

Use the ClickUp Communication Plan Template to create a process roadmap for seamless team and customer communication

The ClickUp Communication Plan Template is your handy tool for crafting a winning business messaging strategy . It assists you in enhancing both internal and external communication through pre-designed ClickUp Docs sections for detailed planning and analysis.

Create your roadmap to success by populating the template’s sections such as:

  • Data collection : Start by gathering valuable data for in-depth analysis, laying the foundation for a strategic execution plan
  • PEST analysis : Dive into the Political, Economic, Social, and Technological (PEST) analysis section to identify external factors shaping your business landscape
  • SWOT analysis : Harness SWOT Analysis to inspect your company’s Strengths, Weaknesses, Opportunities, and Threats
  • Tool selection : Identify essential tools to drive goal attainment
  • Strategy crafting : Develop your strategy by addressing the What, When, and How of your communication plan

But that’s not all! This template features an evaluation section to gather invaluable feedback from your team, ensuring continuous evolution and improvement of your communication plan . 📈

The template offers 190+ ChatGPT prompts to generate ideas and content for Six Sigma project management

Generate ideas and content effortlessly with the ClickUp ChatGPT Prompts For Six Sigma Template . It’s a collection of over 190 ChatGPT prompts designed to support teams implementing the Six Sigma approach across a spectrum of business processes and projects. Whether trying to improve your quality management, budgeting, or cost control, this template has you covered!

To illustrate its use, here’s an example of a Six Sigma prompt :

“Create a comprehensive guide for project managers in ‘{specific industry}’, explaining how ‘Quality Control’ in Six Sigma can enhance ‘{specific outcome or effect}’.

Fill in the variables with relevant information to use the prompt. For example:

“Create a comprehensive guide for project managers in the healthcare industry, explaining how ‘Quality Control’ in Six Sigma can enhance patient satisfaction and safety.”

Then, lean back and let ChatGPT do the heavy lifting for you . 🏋🏻

Feel free to get creative! You can customize this Doc template to fit your project management methodologies and needs by modifying, adding, or removing prompts. Mix and match or combine prompts to create unique and engaging challenges for your project team. 

Excel Project Charter Template by GoLeanSixSigma

Take the first step in Lean Six Sigma and easily outline your process improvement plan for your project with the Excel Project Charter Template by GoLeanSixSigma. The template provides sections for all the necessary project charter elements so you can analyze the issue at hand, the rationale for addressing it, and the definition of “success” from the project team’s perspective. 🤝

The elements included in this template are:

  • Problem statement : The issue is documented through measurements (frequency, time of occurrence, impact, etc.)
  • Business case : Your business reasons behind the project
  • Goal statement : The target of the process measurements
  • Timeline : The time when each project phase will be completed
  • Scope : What falls within the project scope and what doesn’t
  • Team members : A list of project participants 

The template comes with practical use case examples in areas like manufacturing, finance, and healthcare, and it offers pre-made questions to guide you through project charter stages. 

This Six Sigma Excel template is fully customizable to fit your project requirements. Add new rows and columns, change table colors and formatting, and adapt cell style to your liking. 

Excel A3 Problem Solving Template by CIToolkit

A3 thinking is a structured, globally embraced problem-solving approach within Lean project management . It involves using a single A3-sized sheet of paper to capture the essence of a problem, its analysis, and proposed solutions.

The Excel A3 Problem Solving Template by CIToolkit adheres to the A3 thinking problem-solving method and streamlines it further. It uses a spreadsheet instead of a piece of paper to help you solve issues more efficiently. 🚩

The template is structured into a sequence of sections, allowing you to:

  • Define current and target conditions
  • Identify cause-and-effect relationships
  • Craft effective solutions
  • Validate outcomes and plans for continuous improvement

The tool is adaptable to your unique requirements—you can incorporate additional sections and expand the implementation or include a follow-up plan by adding more rows. You can also adjust headers and spacing to align with your specific needs.

This template is available in two variations : the first is simple and beginner-friendly, while the second one encourages a more comprehensive information input.

Excel SIPOC Diagram Template by GoLeanSixSigma

Initiating your process improvement plan with a SIPOC (Supplier, Input, Process, Output, Customer) diagram provides a standardized process definition, ensuring your team’s alignment from the start. With the Excel SIPOC Diagram Template by GoLeanSixSigma , your diagram is already in place—all you need to do is fill in the relevant details. 📊

This diagram serves as the foundation for creating a detailed process map during the Define Phase of the DMAIC strategy. The template transforms the typical SIPOC diagram into an Excel table, making it easy to edit and adapt to your needs. 

Let’s once again imagine that you’re running a cupcake-baking business and want to improve your delivery process. Using the template would look like this:

  • Supplier : Flour suppliers, sugar suppliers, and suppliers for other baking ingredients
  • Input : Baking ingredients, customer preferences, and delivery addresses
  • Process : Mixing ingredients, baking the cake, decorating it, and planning the delivery route
  • Output : Finished custom cakes, ready for delivery
  • Customer : People who placed cake orders and are awaiting delivery

When you have a well-defined process map, all you have to do is stick to it, and everything else is a “piece of (cup)cake.” 🧁

Master the Six Sigma Process with Free Templates to Ensure Quality Improvement

Perfectly executing your projects is a breeze when using these 10 free Six Sigma templates . They empower you to elevate your products, services, and processes with minimal effort, ensuring customer satisfaction and the thriving success of your company. 🏆

Interested in exploring more ready-made frameworks for improving all kinds of processes? Visit the ClickUp template library with 1,000+ templates for FMEA , risk assessment , and efficient process management . 

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Lumiform / Templates / Apply the DMAIC method with a DMAIC process template

Apply the DMAIC method with a DMAIC process template

A DMAIC template helps Six Sigma users apply the DMAIC (define, measure, analyze, improve, control) methodology as a tool of root cause analysis for process improvement. Start by defining project goals and listing customer deliverables. Next, measure the current performance of the process to quantify the problem. Analyze until the root cause is identified and improve the design, system and/or process with evaluated and re-evaluated solutions. Finally, specify the monitoring and control system in place and confirm the application of the DMAIC methodology with your digital signature.

dmaic problem solving template

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  • Problem solving with an A3 report checklist
  • The six steps of root cause analysis checklist
  • Remedy Complaints With An 8D Report Checklist
  • Create a SIPOC diagram for quality management in your business

Systematically tackle problems with a DMAIC template

A DMAIC process template is designed to provide a systematic way to approach problem-solving and continuous improvement. It contains information on how to:

  • define the problem
  • conduct initial measurements
  • identify causes and effects of variations
  • improve processes using controlled experiments or data-driven methods
  • and monitor results over time.

By using a DMAIC template, Six Sigma practitioners can quickly identify problems with processes, develop strategies for resolving them, track progress made against objectives, and verify the effectiveness of implemented changes. Having a documented procedure will make it easier for future iterations of your process or systems if necessary – ensuring that you continue to meet customer expectations while achieving improved efficiency.

A DMAIC process template is an essential tool for any Six Sigma practitioner because it provides a structure and system for systematically tackling problems.

To enhance your operational effectiveness, you can also download a DMAIC template free with Lumiform. But by using our App you will be able to access several features that will enable you to perform the DMAIC methodology more efficiently.

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DMAIC template

Helpful for Business Strategy Managing Teams Planning Problem Solving Project management .

Ayoa | DMAIC template

Ayoa’s DMAIC template helps you to improve your business processes by effectively identifying errors and generating the best possible solutions.

Ready to get started with this template? It’s ready and waiting in Ayoa! Create your account , then simply open the app , select ‘create whiteboard’ from the homepage and choose this template from the library.

What is DMAIC and what does it mean?

DMAIC is one of the most popular of the Six Sigma methodologies – a set of tools that enable teams and wider businesses to fix errors and improve processes. Standing for D define, M easure, A analyze, I mprove, and C ontrol, DMAIC is a 5-step process that helps you to identify problems and generate effective solutions, using data analysis to help you make improvements.

Why should you use DMAIC?

Although the DMAIC methodology is most commonly used in manufacturing, it is an effective problem-solving technique that can be applied to virtually any project or process where you need to make improvements. DMAIC makes problem solving simple by breaking the process down into 5 clearly defined and streamlined steps.

By requiring you to focus on a specific problem, define how you will measure improvements, use data to analyze the root causes of the problem, devise solutions to your problem and make continuous improvements to how you address it, you can ensure your best chances of success with the DMAIC methodology.

How to use our DMAIC template

In order for DMAIC to be effective, you must complete every stage of the process and ensure that each step is completed in the correct order. Ayoa’s DMAIC template is already set out in order of what needs to be done and is already populated with examples, making it easy to get started.

To access the template, sign up to Ayoa . Once you've signed up, navigate to the homepage to create a new whiteboard , mind map or task board and choose this template from the library .

To get started with the DMAIC process, the first thing you need to do is to define the problem you want to solve or the goal you want to achieve. It can be helpful to examine your existing processes and identify any errors that need to be addressed. Be as specific as possible during this stage, as this will help you when it comes to generating solutions.

Now it’s time to clarify how you will measure the results of your actions. What key metrics will you look at? How will you determine if you’ve been successful?

During this stage of the process, you will need to use data to analyze your problem and identify its root causes. In the case of low sales, it may be that you are targeting the wrong market with your advertising or your product is too expensive. Try to think of as many causes as possible, then add them as individual sticky notes and prioritize them in terms of importance. This will help you to determine which causes you will focus on in the next step.

The answers you added in the previous section of the template should help you to generate solutions to your problem and its root causes. Add these to the ‘Improve’ section of the template, then try to figure out how you can improve them to generate the best results.

The last stage of the DMAIC process is all about control . Use this section of the template to monitor your improvements and (if needed) determine how you will adjust your plan to ensure continued success or further finetune your processes.

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About Louise Cunnah

Six Sigma DMAIC

What is six sigma dmaic.

Six Sigma is defined as a limit of 3.4 defective parts per million opportunities (DPMO). The DMAIC process is a data-driven quality strategy for improving processes within the Six Sigma methodology. The goal of using DMAIC is to increase problem solving during the process of delivering products or services, so that improvement opportunities can be found throughout the process to improve the customer experience.

Why use Six Sigma DMAIC?

The main benefit of using this structured method is to improve  customer satisfaction because it focuses on increasing quality based on the attributes that are critical to the customer’s perception of satisfaction. It also promotes  productivity  because people who use DMAIC manage their time more effectively, which results in a more efficient process. The DMAIC phases contain clear explicit process policies to help teams solve problems during the process, instead of finding out at the end when it’s too late and more costly to resolve.

Kanban Zone enhances the Six Sigma DMAIC process by embracing the 5 Kanban properties:

  • Visualize  the Six Sigma DMAIC process on a Kanban board
  • Limit Work-in-Progress  for each phase of the Six Sigma DMAIC model
  • Measure & Manage Flow by tracking the cycle time and the throughput of the work
  • Explicit Process Policies by mapping each deliverable within the DMAIC process
  • Continuous Improvement by increasing collaboration and identifying factors that could negatively affect the overall process

This is why Kanban Zone works, it’s simple and everything you need is available visually on an intuitive board.

What’s inside the DMAIC Template?

Please find below the details content of each of the Six Sigma DMAIC template.

Define  the project goals and customer (internal and external) deliverables.

  • Define Customers and Requirements (CTQs)
  • Develop Problem Statement, Goals and Benefits
  • Identify Champion, Process Owner and Team
  • Define Resources
  • Evaluate Key Organizational Support
  • Develop Project Plan and Milestones
  • Develop High Level Process Map

Measure  the process to determine current performance; quantify the problem.

  • Define Defect, Opportunity, Unit and Metrics
  • Detail Process Map of Appropriate Areas
  • Develop Data Collection Plan
  • Validate the Measurement System
  • Collect the Data
  • Begin Developing Y=f(x) Relationship
  • Determine Process Capability and Sigma Baseline

Analyze  and determine the root cause(s) of the defects.

  • Define Performance Objectives
  • Identify Value/Non-Value Added Process Steps
  • Identify Sources of Variation
  • Determine Root Cause(s)
  • Determine Vital Few x’s, Y=f(x) Relationship

Improve  the process by eliminating defects.

  • Perform Design of Experiments
  • Develop Potential Solutions
  • Define Operating Tolerances of Potential System
  • Assess Failure Modes of Potential Solutions
  • Validate Potential Improvement by Pilot Studies
  • Correct/Re-Evaluate Potential Solution

Control  future process performance.

  • Define and Validate Monitoring and Control System
  • Develop Standards and Procedures
  • Implement Statistical Process Control
  • Determine Process Capability
  • Develop Transfer Plan, Handoff to Process Owner
  • Verify Benefits, Cost Savings/Avoidance, Profit Growth
  • Close Project, Finalize Documentation
  • Communicate to Business, Celebrate

To learn more about Six Sigma and the DMAIC process , please find below a list of references.

  • “ A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations , DMAIC, Tools, Cases, and Certification” – April 8, 2015 by Howard S. Gitlow (Author), Richard J. Melnyck (Author), David M. Levine (Author)
  • “ Process Improvement Using Six Sigma: A DMAIC Guide ” – January 19, 2009 by Rama Shankar
  • “ six sigma toolkit – The DMAIC Cycle in 15 Steps ” – April 1, 2008 by Suzanne Birkmayer, Robert Dannenmaier, Sabine Matlasek, Wolfgang Weibert, Eduardo Bayo
  • “ The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed ” – August 1, 2004 by Michael L. George, John Maxey, David Rowlands, Mark Price
  • “ What Is Six Sigma? ” – November 16, 2001 by Pete Pande, Larry Holpp

Related content…

  • Kanban and Lean Six Sigma: A Match Made in Project Management Heaven
  • Identify and Eliminate Problems and Obstacles with Root Cause Analysis (RCA)
  • Lean Thinking – Not just for manufacturing
  • To estimate (or not) in Kanban? Leveraging lean thinking to eliminate waste

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A3 Problem Solving Template

A3 Problem Solving Template

A3 thinking is a logical and structured approach to problem solving adopted by Lean organizations around the world. It can be used for most kinds of problems and in any part of the business. This A3 template uses a four stages model that is based on the PDCA management philosophy. It makes the problem-solving progress visible to the entire team while allowing the lessons to be learned by others.

This template is a Microsoft Excel spreadsheet that you can use and modify to meet your specific requirements. For example, you may expand the implementation or follow-up plans by increasing the number of rows. The template is available in two variations: a user-friendly straightforward version, and a more detailed one that requires providing in-depth information.

A3 Template (32 KB)

A3 Template – Simple (216 KB)

A3 Template – Detailed (340 KB)

Related Templates

Gemba Walk Template

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Free A3 DMAIC Template

dmaic problem solving template

We have Toyota to thank for gifting us the 8-step A3 problem solving methodology, and it works equally well for 5-step DMAIC six sigma projects. Download our Excel A3 template for free . As an added bonus you get free is/is not and Gantt chart templates, plus two examples of completed A3s. Enjoy!

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  1. Free A3 DMAIC Template

    dmaic problem solving template

  2. dmaic problem solving process

    dmaic problem solving template

  3. Using DMAIC as a problem-solving tool

    dmaic problem solving template

  4. How to Use DMAIC Process to Solve Problems| DMAIC Tools & Templates

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  5. Lean Manufacturing & Six Sigma : A3 and DMAIC

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  6. How to Use DMAIC Process to Solve Problems| DMAIC Tools & Templates

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  2. Pareto Analysis

  3. Defining the Problem

  4. Value Stream Mapping

  5. Lean Six Sigma DMAIC Phases explained

  6. LSS GB DMAIC Tollgate Tools Part-4


  1. The Easy Guide to Solving Problems with Six Sigma DMAIC Method

    DMAIC Template (Click on the template to edit it online) DMAIC Process and Problem-Solving. Following we have listed down the 5 phases of the DMAIC process along with the steps you need to take when using it to solve problems. Different tools for each phase is provided with editable templates. Step 1: Define the Problem

  2. Guide: DMAIC

    The DMAIC methodology is a popular problem-solving framework that is used to drive process improvements and achieve measurable results. Businesses can improve efficiency, quality, and customer satisfaction by using a structured and data-driven approach to identify, analyze, and address issues. What is DMAIC DMAIC is an acronym for the stages of a Lean Six Sigma…

  3. DMAIC: A Guide to Lean Six Sigma Process Improvement

    DMAIC, PDCA, 8D, and A3 are problem-solving methodologies with unique approaches and applications. PDCA (Plan-Do-Check-Act) is a cyclic method focused on continuous improvement, suitable for well-defined and simple problems due to its simplicity and speed. A3 problem solving is a structured approach that uses a single sheet of paper to outline ...

  4. DMAIC

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  5. DMAIC Template

    A DMAIC example template takes the five directives of the acronym (define, measure, analyze, improve, and control) and turns them into a fill-in-the-blanks graphic. By following DMAIC examples, you can work toward solving inefficiencies in a system—even if you're not 100% sure what the problem is.

  6. Free DMAIC template for rapid process improvement

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  9. DMAIC Model

    The DMAIC Problem Solving Approach is a process improvement methodology based on the Six Sigma approach that helps to improve business processes and products. It is used to identify, analyze, and solve existing processes that are inefficient or ineffective. The approach breaks down into five phases: Define, Measure, Analyze, Improve and Control.

  10. Free DMAIC Template: Streamline Process Improvement with Six Sigma

    Free downloadable DMAIC template to streamline Six Sigma projects. Template includes slides for Define, Measure, Analyze, Improve, Control phases. Customizable format to add project data and company branding. Following the template guides teams through data-driven problem solving.

  11. DMAIC Process: Define, Measure, Analyze, Improve, Control

    DMAIC is an acronym that stands for Define, Measure, Analyze, Improve, and Control. It represents the five phases that make up the process: Define the problem, improvement activity, opportunity for improvement, the project goals, and customer (internal and external) requirements. Project charter to define the focus, scope, direction, and ...

  12. Free DMAIC Templates & Forms

    A DMAIC (Define-Measure-Analyze-Improve-Control) template is a tool used to systematically tackle deficiencies in existing practices and strategize process improvement initiatives. It follows the five-step structure of the DMAIC method as a best practice for Six Sigma practitioners. This document is ideal for enhancing underperforming products ...

  13. DMAIC Process: How to Use it and an Example

    Third, the DMAIC process gives you a plan for tackling those issues so that when you're looking at your data and making decisions about moving forward, they're based on facts rather than feelings or assumptions. 5 Steps in the DMAIC Process Define. In the DMAIC Define Phase, you will define the problem or opportunity. You'll define what ...

  14. Free Lean Six Sigma Templates

    When teams have clarity into the work getting done, there's no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today. Whether you're a Green Belt or Black Belt, these Lean Six Sigma templates can support your DMAIC process. Templates are free to download and customize.

  15. How to Solve Your Problems With Lean Six Sigma (Free DMAIC Checklist

    Let's get started. Lean Six Sigma and the role of problem-solving. For those unfamiliar with Lean Six Sigma and process improvement, it is a structured approach for organizations to scrutinize how things are done, poke at data and processes to uncover waste and then cut out things like extra forms, out-dated approvals and other time-wasting steps.. It's a customer-focused, 5-step problem ...

  16. What is DMAIC in Six Sigma? How to Use the DMAIC Model?

    DMAIC stands for Define, Measure, Analyze, Improve, and Control. It is a problem-solving and quality improvement methodology businesses use to improve performance. It's a customer-focused, structured approach that also serves as a foundation for Lean Six Sigma.

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  18. 10 Free Six Sigma Templates in Excel & ClickUp

    The ClickUp DMAIC Template is the perfect Six Sigma tool for Defining, Measuring, Analyzing, Improving, and Controlling any business process. DMAIC is like a secret detective, uncovering hidden problems where you least expect them. It's the ultimate Six Sigma project management strategy for problem-solving and process improvement. 🕵️ ...

  19. Solve issues with a DMAIC process template

    A DMAIC template helps Six Sigma users apply the DMAIC (define, measure, analyze, improve, control) methodology as a tool of root cause analysis for process improvement. Start by defining project goals and listing customer deliverables. Next, measure the current performance of the process to quantify the problem.

  20. DMAIC template

    DMAIC makes problem solving simple by breaking the process down into 5 clearly defined and streamlined steps. By requiring you to focus on a specific problem, define how you will measure improvements, use data to analyze the root causes of the problem, devise solutions to your problem and make continuous improvements to how you address it, you ...

  21. DMAIC Template

    What is Six Sigma DMAIC? Six Sigma is defined as a limit of 3.4 defective parts per million opportunities (DPMO). The DMAIC process is a data-driven quality strategy for improving processes within the Six Sigma methodology. The goal of using DMAIC is to increase problem solving during the process of delivering products or services, so that improvement opportunities can be found throughout the ...

  22. A3 Problem Solving Template

    Simple | Detailed. A3 thinking is a logical and structured approach to problem solving adopted by Lean organizations around the world. It can be used for most kinds of problems and in any part of the business. This A3 template uses a four stages model that is based on the PDCA management philosophy. It makes the problem-solving progress visible to the entire team while allowing the lessons to ...

  23. Free A3 DMAIC Template

    Free A3 DMAIC Template. October 8, 2020. We have Toyota to thank for gifting us the 8-step A3 problem solving methodology, and it works equally well for 5-step DMAIC six sigma projects. Download our Excel A3 template for free. As an added bonus you get free is/is not and Gantt chart templates, plus two examples of completed A3s. ...