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A Practical Guide to Writing Quantitative and Qualitative Research Questions and Hypotheses in Scholarly Articles

Edward barroga.

1 Department of General Education, Graduate School of Nursing Science, St. Luke’s International University, Tokyo, Japan.

Glafera Janet Matanguihan

2 Department of Biological Sciences, Messiah University, Mechanicsburg, PA, USA.

The development of research questions and the subsequent hypotheses are prerequisites to defining the main research purpose and specific objectives of a study. Consequently, these objectives determine the study design and research outcome. The development of research questions is a process based on knowledge of current trends, cutting-edge studies, and technological advances in the research field. Excellent research questions are focused and require a comprehensive literature search and in-depth understanding of the problem being investigated. Initially, research questions may be written as descriptive questions which could be developed into inferential questions. These questions must be specific and concise to provide a clear foundation for developing hypotheses. Hypotheses are more formal predictions about the research outcomes. These specify the possible results that may or may not be expected regarding the relationship between groups. Thus, research questions and hypotheses clarify the main purpose and specific objectives of the study, which in turn dictate the design of the study, its direction, and outcome. Studies developed from good research questions and hypotheses will have trustworthy outcomes with wide-ranging social and health implications.

INTRODUCTION

Scientific research is usually initiated by posing evidenced-based research questions which are then explicitly restated as hypotheses. 1 , 2 The hypotheses provide directions to guide the study, solutions, explanations, and expected results. 3 , 4 Both research questions and hypotheses are essentially formulated based on conventional theories and real-world processes, which allow the inception of novel studies and the ethical testing of ideas. 5 , 6

It is crucial to have knowledge of both quantitative and qualitative research 2 as both types of research involve writing research questions and hypotheses. 7 However, these crucial elements of research are sometimes overlooked; if not overlooked, then framed without the forethought and meticulous attention it needs. Planning and careful consideration are needed when developing quantitative or qualitative research, particularly when conceptualizing research questions and hypotheses. 4

There is a continuing need to support researchers in the creation of innovative research questions and hypotheses, as well as for journal articles that carefully review these elements. 1 When research questions and hypotheses are not carefully thought of, unethical studies and poor outcomes usually ensue. Carefully formulated research questions and hypotheses define well-founded objectives, which in turn determine the appropriate design, course, and outcome of the study. This article then aims to discuss in detail the various aspects of crafting research questions and hypotheses, with the goal of guiding researchers as they develop their own. Examples from the authors and peer-reviewed scientific articles in the healthcare field are provided to illustrate key points.

DEFINITIONS AND RELATIONSHIP OF RESEARCH QUESTIONS AND HYPOTHESES

A research question is what a study aims to answer after data analysis and interpretation. The answer is written in length in the discussion section of the paper. Thus, the research question gives a preview of the different parts and variables of the study meant to address the problem posed in the research question. 1 An excellent research question clarifies the research writing while facilitating understanding of the research topic, objective, scope, and limitations of the study. 5

On the other hand, a research hypothesis is an educated statement of an expected outcome. This statement is based on background research and current knowledge. 8 , 9 The research hypothesis makes a specific prediction about a new phenomenon 10 or a formal statement on the expected relationship between an independent variable and a dependent variable. 3 , 11 It provides a tentative answer to the research question to be tested or explored. 4

Hypotheses employ reasoning to predict a theory-based outcome. 10 These can also be developed from theories by focusing on components of theories that have not yet been observed. 10 The validity of hypotheses is often based on the testability of the prediction made in a reproducible experiment. 8

Conversely, hypotheses can also be rephrased as research questions. Several hypotheses based on existing theories and knowledge may be needed to answer a research question. Developing ethical research questions and hypotheses creates a research design that has logical relationships among variables. These relationships serve as a solid foundation for the conduct of the study. 4 , 11 Haphazardly constructed research questions can result in poorly formulated hypotheses and improper study designs, leading to unreliable results. Thus, the formulations of relevant research questions and verifiable hypotheses are crucial when beginning research. 12

CHARACTERISTICS OF GOOD RESEARCH QUESTIONS AND HYPOTHESES

Excellent research questions are specific and focused. These integrate collective data and observations to confirm or refute the subsequent hypotheses. Well-constructed hypotheses are based on previous reports and verify the research context. These are realistic, in-depth, sufficiently complex, and reproducible. More importantly, these hypotheses can be addressed and tested. 13

There are several characteristics of well-developed hypotheses. Good hypotheses are 1) empirically testable 7 , 10 , 11 , 13 ; 2) backed by preliminary evidence 9 ; 3) testable by ethical research 7 , 9 ; 4) based on original ideas 9 ; 5) have evidenced-based logical reasoning 10 ; and 6) can be predicted. 11 Good hypotheses can infer ethical and positive implications, indicating the presence of a relationship or effect relevant to the research theme. 7 , 11 These are initially developed from a general theory and branch into specific hypotheses by deductive reasoning. In the absence of a theory to base the hypotheses, inductive reasoning based on specific observations or findings form more general hypotheses. 10

TYPES OF RESEARCH QUESTIONS AND HYPOTHESES

Research questions and hypotheses are developed according to the type of research, which can be broadly classified into quantitative and qualitative research. We provide a summary of the types of research questions and hypotheses under quantitative and qualitative research categories in Table 1 .

Research questions in quantitative research

In quantitative research, research questions inquire about the relationships among variables being investigated and are usually framed at the start of the study. These are precise and typically linked to the subject population, dependent and independent variables, and research design. 1 Research questions may also attempt to describe the behavior of a population in relation to one or more variables, or describe the characteristics of variables to be measured ( descriptive research questions ). 1 , 5 , 14 These questions may also aim to discover differences between groups within the context of an outcome variable ( comparative research questions ), 1 , 5 , 14 or elucidate trends and interactions among variables ( relationship research questions ). 1 , 5 We provide examples of descriptive, comparative, and relationship research questions in quantitative research in Table 2 .

Hypotheses in quantitative research

In quantitative research, hypotheses predict the expected relationships among variables. 15 Relationships among variables that can be predicted include 1) between a single dependent variable and a single independent variable ( simple hypothesis ) or 2) between two or more independent and dependent variables ( complex hypothesis ). 4 , 11 Hypotheses may also specify the expected direction to be followed and imply an intellectual commitment to a particular outcome ( directional hypothesis ) 4 . On the other hand, hypotheses may not predict the exact direction and are used in the absence of a theory, or when findings contradict previous studies ( non-directional hypothesis ). 4 In addition, hypotheses can 1) define interdependency between variables ( associative hypothesis ), 4 2) propose an effect on the dependent variable from manipulation of the independent variable ( causal hypothesis ), 4 3) state a negative relationship between two variables ( null hypothesis ), 4 , 11 , 15 4) replace the working hypothesis if rejected ( alternative hypothesis ), 15 explain the relationship of phenomena to possibly generate a theory ( working hypothesis ), 11 5) involve quantifiable variables that can be tested statistically ( statistical hypothesis ), 11 6) or express a relationship whose interlinks can be verified logically ( logical hypothesis ). 11 We provide examples of simple, complex, directional, non-directional, associative, causal, null, alternative, working, statistical, and logical hypotheses in quantitative research, as well as the definition of quantitative hypothesis-testing research in Table 3 .

Research questions in qualitative research

Unlike research questions in quantitative research, research questions in qualitative research are usually continuously reviewed and reformulated. The central question and associated subquestions are stated more than the hypotheses. 15 The central question broadly explores a complex set of factors surrounding the central phenomenon, aiming to present the varied perspectives of participants. 15

There are varied goals for which qualitative research questions are developed. These questions can function in several ways, such as to 1) identify and describe existing conditions ( contextual research question s); 2) describe a phenomenon ( descriptive research questions ); 3) assess the effectiveness of existing methods, protocols, theories, or procedures ( evaluation research questions ); 4) examine a phenomenon or analyze the reasons or relationships between subjects or phenomena ( explanatory research questions ); or 5) focus on unknown aspects of a particular topic ( exploratory research questions ). 5 In addition, some qualitative research questions provide new ideas for the development of theories and actions ( generative research questions ) or advance specific ideologies of a position ( ideological research questions ). 1 Other qualitative research questions may build on a body of existing literature and become working guidelines ( ethnographic research questions ). Research questions may also be broadly stated without specific reference to the existing literature or a typology of questions ( phenomenological research questions ), may be directed towards generating a theory of some process ( grounded theory questions ), or may address a description of the case and the emerging themes ( qualitative case study questions ). 15 We provide examples of contextual, descriptive, evaluation, explanatory, exploratory, generative, ideological, ethnographic, phenomenological, grounded theory, and qualitative case study research questions in qualitative research in Table 4 , and the definition of qualitative hypothesis-generating research in Table 5 .

Qualitative studies usually pose at least one central research question and several subquestions starting with How or What . These research questions use exploratory verbs such as explore or describe . These also focus on one central phenomenon of interest, and may mention the participants and research site. 15

Hypotheses in qualitative research

Hypotheses in qualitative research are stated in the form of a clear statement concerning the problem to be investigated. Unlike in quantitative research where hypotheses are usually developed to be tested, qualitative research can lead to both hypothesis-testing and hypothesis-generating outcomes. 2 When studies require both quantitative and qualitative research questions, this suggests an integrative process between both research methods wherein a single mixed-methods research question can be developed. 1

FRAMEWORKS FOR DEVELOPING RESEARCH QUESTIONS AND HYPOTHESES

Research questions followed by hypotheses should be developed before the start of the study. 1 , 12 , 14 It is crucial to develop feasible research questions on a topic that is interesting to both the researcher and the scientific community. This can be achieved by a meticulous review of previous and current studies to establish a novel topic. Specific areas are subsequently focused on to generate ethical research questions. The relevance of the research questions is evaluated in terms of clarity of the resulting data, specificity of the methodology, objectivity of the outcome, depth of the research, and impact of the study. 1 , 5 These aspects constitute the FINER criteria (i.e., Feasible, Interesting, Novel, Ethical, and Relevant). 1 Clarity and effectiveness are achieved if research questions meet the FINER criteria. In addition to the FINER criteria, Ratan et al. described focus, complexity, novelty, feasibility, and measurability for evaluating the effectiveness of research questions. 14

The PICOT and PEO frameworks are also used when developing research questions. 1 The following elements are addressed in these frameworks, PICOT: P-population/patients/problem, I-intervention or indicator being studied, C-comparison group, O-outcome of interest, and T-timeframe of the study; PEO: P-population being studied, E-exposure to preexisting conditions, and O-outcome of interest. 1 Research questions are also considered good if these meet the “FINERMAPS” framework: Feasible, Interesting, Novel, Ethical, Relevant, Manageable, Appropriate, Potential value/publishable, and Systematic. 14

As we indicated earlier, research questions and hypotheses that are not carefully formulated result in unethical studies or poor outcomes. To illustrate this, we provide some examples of ambiguous research question and hypotheses that result in unclear and weak research objectives in quantitative research ( Table 6 ) 16 and qualitative research ( Table 7 ) 17 , and how to transform these ambiguous research question(s) and hypothesis(es) into clear and good statements.

a These statements were composed for comparison and illustrative purposes only.

b These statements are direct quotes from Higashihara and Horiuchi. 16

a This statement is a direct quote from Shimoda et al. 17

The other statements were composed for comparison and illustrative purposes only.

CONSTRUCTING RESEARCH QUESTIONS AND HYPOTHESES

To construct effective research questions and hypotheses, it is very important to 1) clarify the background and 2) identify the research problem at the outset of the research, within a specific timeframe. 9 Then, 3) review or conduct preliminary research to collect all available knowledge about the possible research questions by studying theories and previous studies. 18 Afterwards, 4) construct research questions to investigate the research problem. Identify variables to be accessed from the research questions 4 and make operational definitions of constructs from the research problem and questions. Thereafter, 5) construct specific deductive or inductive predictions in the form of hypotheses. 4 Finally, 6) state the study aims . This general flow for constructing effective research questions and hypotheses prior to conducting research is shown in Fig. 1 .

Research questions are used more frequently in qualitative research than objectives or hypotheses. 3 These questions seek to discover, understand, explore or describe experiences by asking “What” or “How.” The questions are open-ended to elicit a description rather than to relate variables or compare groups. The questions are continually reviewed, reformulated, and changed during the qualitative study. 3 Research questions are also used more frequently in survey projects than hypotheses in experiments in quantitative research to compare variables and their relationships.

Hypotheses are constructed based on the variables identified and as an if-then statement, following the template, ‘If a specific action is taken, then a certain outcome is expected.’ At this stage, some ideas regarding expectations from the research to be conducted must be drawn. 18 Then, the variables to be manipulated (independent) and influenced (dependent) are defined. 4 Thereafter, the hypothesis is stated and refined, and reproducible data tailored to the hypothesis are identified, collected, and analyzed. 4 The hypotheses must be testable and specific, 18 and should describe the variables and their relationships, the specific group being studied, and the predicted research outcome. 18 Hypotheses construction involves a testable proposition to be deduced from theory, and independent and dependent variables to be separated and measured separately. 3 Therefore, good hypotheses must be based on good research questions constructed at the start of a study or trial. 12

In summary, research questions are constructed after establishing the background of the study. Hypotheses are then developed based on the research questions. Thus, it is crucial to have excellent research questions to generate superior hypotheses. In turn, these would determine the research objectives and the design of the study, and ultimately, the outcome of the research. 12 Algorithms for building research questions and hypotheses are shown in Fig. 2 for quantitative research and in Fig. 3 for qualitative research.

EXAMPLES OF RESEARCH QUESTIONS FROM PUBLISHED ARTICLES

• EXAMPLE 1. Descriptive research question (quantitative research)
• - Presents research variables to be assessed (distinct phenotypes and subphenotypes)
• “BACKGROUND: Since COVID-19 was identified, its clinical and biological heterogeneity has been recognized. Identifying COVID-19 phenotypes might help guide basic, clinical, and translational research efforts.
• RESEARCH QUESTION: Does the clinical spectrum of patients with COVID-19 contain distinct phenotypes and subphenotypes? ” 19
• EXAMPLE 2. Relationship research question (quantitative research)
• - Shows interactions between dependent variable (static postural control) and independent variable (peripheral visual field loss)
• “Background: Integration of visual, vestibular, and proprioceptive sensations contributes to postural control. People with peripheral visual field loss have serious postural instability. However, the directional specificity of postural stability and sensory reweighting caused by gradual peripheral visual field loss remain unclear.
• Research question: What are the effects of peripheral visual field loss on static postural control ?” 20
• EXAMPLE 3. Comparative research question (quantitative research)
• - Clarifies the difference among groups with an outcome variable (patients enrolled in COMPERA with moderate PH or severe PH in COPD) and another group without the outcome variable (patients with idiopathic pulmonary arterial hypertension (IPAH))
• “BACKGROUND: Pulmonary hypertension (PH) in COPD is a poorly investigated clinical condition.
• RESEARCH QUESTION: Which factors determine the outcome of PH in COPD?
• STUDY DESIGN AND METHODS: We analyzed the characteristics and outcome of patients enrolled in the Comparative, Prospective Registry of Newly Initiated Therapies for Pulmonary Hypertension (COMPERA) with moderate or severe PH in COPD as defined during the 6th PH World Symposium who received medical therapy for PH and compared them with patients with idiopathic pulmonary arterial hypertension (IPAH) .” 21
• EXAMPLE 4. Exploratory research question (qualitative research)
• - Explores areas that have not been fully investigated (perspectives of families and children who receive care in clinic-based child obesity treatment) to have a deeper understanding of the research problem
• “Problem: Interventions for children with obesity lead to only modest improvements in BMI and long-term outcomes, and data are limited on the perspectives of families of children with obesity in clinic-based treatment. This scoping review seeks to answer the question: What is known about the perspectives of families and children who receive care in clinic-based child obesity treatment? This review aims to explore the scope of perspectives reported by families of children with obesity who have received individualized outpatient clinic-based obesity treatment.” 22
• EXAMPLE 5. Relationship research question (quantitative research)
• - Defines interactions between dependent variable (use of ankle strategies) and independent variable (changes in muscle tone)
• “Background: To maintain an upright standing posture against external disturbances, the human body mainly employs two types of postural control strategies: “ankle strategy” and “hip strategy.” While it has been reported that the magnitude of the disturbance alters the use of postural control strategies, it has not been elucidated how the level of muscle tone, one of the crucial parameters of bodily function, determines the use of each strategy. We have previously confirmed using forward dynamics simulations of human musculoskeletal models that an increased muscle tone promotes the use of ankle strategies. The objective of the present study was to experimentally evaluate a hypothesis: an increased muscle tone promotes the use of ankle strategies. Research question: Do changes in the muscle tone affect the use of ankle strategies ?” 23

EXAMPLES OF HYPOTHESES IN PUBLISHED ARTICLES

• EXAMPLE 1. Working hypothesis (quantitative research)
• - A hypothesis that is initially accepted for further research to produce a feasible theory
• “As fever may have benefit in shortening the duration of viral illness, it is plausible to hypothesize that the antipyretic efficacy of ibuprofen may be hindering the benefits of a fever response when taken during the early stages of COVID-19 illness .” 24
• “In conclusion, it is plausible to hypothesize that the antipyretic efficacy of ibuprofen may be hindering the benefits of a fever response . The difference in perceived safety of these agents in COVID-19 illness could be related to the more potent efficacy to reduce fever with ibuprofen compared to acetaminophen. Compelling data on the benefit of fever warrant further research and review to determine when to treat or withhold ibuprofen for early stage fever for COVID-19 and other related viral illnesses .” 24
• EXAMPLE 2. Exploratory hypothesis (qualitative research)
• - Explores particular areas deeper to clarify subjective experience and develop a formal hypothesis potentially testable in a future quantitative approach
• “We hypothesized that when thinking about a past experience of help-seeking, a self distancing prompt would cause increased help-seeking intentions and more favorable help-seeking outcome expectations .” 25
• “Conclusion
• Although a priori hypotheses were not supported, further research is warranted as results indicate the potential for using self-distancing approaches to increasing help-seeking among some people with depressive symptomatology.” 25
• EXAMPLE 3. Hypothesis-generating research to establish a framework for hypothesis testing (qualitative research)
• “We hypothesize that compassionate care is beneficial for patients (better outcomes), healthcare systems and payers (lower costs), and healthcare providers (lower burnout). ” 26
• Compassionomics is the branch of knowledge and scientific study of the effects of compassionate healthcare. Our main hypotheses are that compassionate healthcare is beneficial for (1) patients, by improving clinical outcomes, (2) healthcare systems and payers, by supporting financial sustainability, and (3) HCPs, by lowering burnout and promoting resilience and well-being. The purpose of this paper is to establish a scientific framework for testing the hypotheses above . If these hypotheses are confirmed through rigorous research, compassionomics will belong in the science of evidence-based medicine, with major implications for all healthcare domains.” 26
• EXAMPLE 4. Statistical hypothesis (quantitative research)
• - An assumption is made about the relationship among several population characteristics ( gender differences in sociodemographic and clinical characteristics of adults with ADHD ). Validity is tested by statistical experiment or analysis ( chi-square test, Students t-test, and logistic regression analysis)
• “Our research investigated gender differences in sociodemographic and clinical characteristics of adults with ADHD in a Japanese clinical sample. Due to unique Japanese cultural ideals and expectations of women's behavior that are in opposition to ADHD symptoms, we hypothesized that women with ADHD experience more difficulties and present more dysfunctions than men . We tested the following hypotheses: first, women with ADHD have more comorbidities than men with ADHD; second, women with ADHD experience more social hardships than men, such as having less full-time employment and being more likely to be divorced.” 27
• “Statistical Analysis
• ( text omitted ) Between-gender comparisons were made using the chi-squared test for categorical variables and Students t-test for continuous variables…( text omitted ). A logistic regression analysis was performed for employment status, marital status, and comorbidity to evaluate the independent effects of gender on these dependent variables.” 27

EXAMPLES OF HYPOTHESIS AS WRITTEN IN PUBLISHED ARTICLES IN RELATION TO OTHER PARTS

• EXAMPLE 1. Background, hypotheses, and aims are provided
• “Pregnant women need skilled care during pregnancy and childbirth, but that skilled care is often delayed in some countries …( text omitted ). The focused antenatal care (FANC) model of WHO recommends that nurses provide information or counseling to all pregnant women …( text omitted ). Job aids are visual support materials that provide the right kind of information using graphics and words in a simple and yet effective manner. When nurses are not highly trained or have many work details to attend to, these job aids can serve as a content reminder for the nurses and can be used for educating their patients (Jennings, Yebadokpo, Affo, & Agbogbe, 2010) ( text omitted ). Importantly, additional evidence is needed to confirm how job aids can further improve the quality of ANC counseling by health workers in maternal care …( text omitted )” 28
• “ This has led us to hypothesize that the quality of ANC counseling would be better if supported by job aids. Consequently, a better quality of ANC counseling is expected to produce higher levels of awareness concerning the danger signs of pregnancy and a more favorable impression of the caring behavior of nurses .” 28
• “This study aimed to examine the differences in the responses of pregnant women to a job aid-supported intervention during ANC visit in terms of 1) their understanding of the danger signs of pregnancy and 2) their impression of the caring behaviors of nurses to pregnant women in rural Tanzania.” 28
• EXAMPLE 2. Background, hypotheses, and aims are provided
• “We conducted a two-arm randomized controlled trial (RCT) to evaluate and compare changes in salivary cortisol and oxytocin levels of first-time pregnant women between experimental and control groups. The women in the experimental group touched and held an infant for 30 min (experimental intervention protocol), whereas those in the control group watched a DVD movie of an infant (control intervention protocol). The primary outcome was salivary cortisol level and the secondary outcome was salivary oxytocin level.” 29
• “ We hypothesize that at 30 min after touching and holding an infant, the salivary cortisol level will significantly decrease and the salivary oxytocin level will increase in the experimental group compared with the control group .” 29
• EXAMPLE 3. Background, aim, and hypothesis are provided
• “In countries where the maternal mortality ratio remains high, antenatal education to increase Birth Preparedness and Complication Readiness (BPCR) is considered one of the top priorities [1]. BPCR includes birth plans during the antenatal period, such as the birthplace, birth attendant, transportation, health facility for complications, expenses, and birth materials, as well as family coordination to achieve such birth plans. In Tanzania, although increasing, only about half of all pregnant women attend an antenatal clinic more than four times [4]. Moreover, the information provided during antenatal care (ANC) is insufficient. In the resource-poor settings, antenatal group education is a potential approach because of the limited time for individual counseling at antenatal clinics.” 30
• “This study aimed to evaluate an antenatal group education program among pregnant women and their families with respect to birth-preparedness and maternal and infant outcomes in rural villages of Tanzania.” 30
• “ The study hypothesis was if Tanzanian pregnant women and their families received a family-oriented antenatal group education, they would (1) have a higher level of BPCR, (2) attend antenatal clinic four or more times, (3) give birth in a health facility, (4) have less complications of women at birth, and (5) have less complications and deaths of infants than those who did not receive the education .” 30

Research questions and hypotheses are crucial components to any type of research, whether quantitative or qualitative. These questions should be developed at the very beginning of the study. Excellent research questions lead to superior hypotheses, which, like a compass, set the direction of research, and can often determine the successful conduct of the study. Many research studies have floundered because the development of research questions and subsequent hypotheses was not given the thought and meticulous attention needed. The development of research questions and hypotheses is an iterative process based on extensive knowledge of the literature and insightful grasp of the knowledge gap. Focused, concise, and specific research questions provide a strong foundation for constructing hypotheses which serve as formal predictions about the research outcomes. Research questions and hypotheses are crucial elements of research that should not be overlooked. They should be carefully thought of and constructed when planning research. This avoids unethical studies and poor outcomes by defining well-founded objectives that determine the design, course, and outcome of the study.

Disclosure: The authors have no potential conflicts of interest to disclose.

Author Contributions:

• Conceptualization: Barroga E, Matanguihan GJ.
• Methodology: Barroga E, Matanguihan GJ.
• Writing - original draft: Barroga E, Matanguihan GJ.
• Writing - review & editing: Barroga E, Matanguihan GJ.

Qualitative vs Quantitative Research Methods & Data Analysis

Saul McLeod, PhD

Editor-in-Chief for Simply Psychology

BSc (Hons) Psychology, MRes, PhD, University of Manchester

Saul McLeod, PhD., is a qualified psychology teacher with over 18 years of experience in further and higher education. He has been published in peer-reviewed journals, including the Journal of Clinical Psychology.

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Olivia Guy-Evans, MSc

Associate Editor for Simply Psychology

BSc (Hons) Psychology, MSc Psychology of Education

Olivia Guy-Evans is a writer and associate editor for Simply Psychology. She has previously worked in healthcare and educational sectors.

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What is the difference between quantitative and qualitative?

The main difference between quantitative and qualitative research is the type of data they collect and analyze.

Quantitative research collects numerical data and analyzes it using statistical methods. The aim is to produce objective, empirical data that can be measured and expressed in numerical terms. Quantitative research is often used to test hypotheses, identify patterns, and make predictions.

Qualitative research , on the other hand, collects non-numerical data such as words, images, and sounds. The focus is on exploring subjective experiences, opinions, and attitudes, often through observation and interviews.

Qualitative research aims to produce rich and detailed descriptions of the phenomenon being studied, and to uncover new insights and meanings.

Quantitative data is information about quantities, and therefore numbers, and qualitative data is descriptive, and regards phenomenon which can be observed but not measured, such as language.

What Is Qualitative Research?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is non-numerical data, such as text, video, photographs, or audio recordings. This type of data can be collected using diary accounts or in-depth interviews and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them. Denzin and Lincoln (1994, p. 2)

Interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as behaviorists (e.g., Skinner ).

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research since it fails to capture the totality of human experience and the essence of being human.  Exploring participants’ experiences is known as a phenomenological approach (re: Humanism ).

Qualitative research is primarily concerned with meaning, subjectivity, and lived experience. The goal is to understand the quality and texture of people’s experiences, how they make sense of them, and the implications for their lives.

Qualitative research aims to understand the social reality of individuals, groups, and cultures as nearly as possible as participants feel or live it. Thus, people and groups are studied in their natural setting.

Some examples of qualitative research questions are provided, such as what an experience feels like, how people talk about something, how they make sense of an experience, and how events unfold for people.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theories from the data.

Qualitative Methods

There are different types of qualitative research methods, including diary accounts, in-depth interviews , documents, focus groups , case study research , and ethnography.

The results of qualitative methods provide a deep understanding of how people perceive their social realities and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience. Denzin and Lincoln (1994, p. 14)

Here are some examples of qualitative data:

Interview transcripts : Verbatim records of what participants said during an interview or focus group. They allow researchers to identify common themes and patterns, and draw conclusions based on the data. Interview transcripts can also be useful in providing direct quotes and examples to support research findings.

Observations : The researcher typically takes detailed notes on what they observe, including any contextual information, nonverbal cues, or other relevant details. The resulting observational data can be analyzed to gain insights into social phenomena, such as human behavior, social interactions, and cultural practices.

Unstructured interviews : generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Diaries or journals : Written accounts of personal experiences or reflections.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings, and so on, can be considered qualitative data. Visual data can be used to understand behaviors, environments, and social interactions.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006), or discourse analysis .

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded .

Key Features

• Events can be understood adequately only if they are seen in context. Therefore, a qualitative researcher immerses her/himself in the field, in natural surroundings. The contexts of inquiry are not contrived; they are natural. Nothing is predefined or taken for granted.
• Qualitative researchers want those who are studied to speak for themselves, to provide their perspectives in words and other actions. Therefore, qualitative research is an interactive process in which the persons studied teach the researcher about their lives.
• The qualitative researcher is an integral part of the data; without the active participation of the researcher, no data exists.
• The study’s design evolves during the research and can be adjusted or changed as it progresses. For the qualitative researcher, there is no single reality. It is subjective and exists only in reference to the observer.
• The theory is data-driven and emerges as part of the research process, evolving from the data as they are collected.

Limitations of Qualitative Research

• Because of the time and costs involved, qualitative designs do not generally draw samples from large-scale data sets.
• The problem of adequate validity or reliability is a major criticism. Because of the subjective nature of qualitative data and its origin in single contexts, it is difficult to apply conventional standards of reliability and validity. For example, because of the central role played by the researcher in the generation of data, it is not possible to replicate qualitative studies.
• Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent, nor can generalizations be made to a wider context than the one studied with confidence.
• The time required for data collection, analysis, and interpretation is lengthy. Analysis of qualitative data is difficult, and expert knowledge of an area is necessary to interpret qualitative data. Great care must be taken when doing so, for example, looking for mental illness symptoms.

Advantages of Qualitative Research

• Because of close researcher involvement, the researcher gains an insider’s view of the field. This allows the researcher to find issues that are often missed (such as subtleties and complexities) by the scientific, more positivistic inquiries.
• Qualitative descriptions can be important in suggesting possible relationships, causes, effects, and dynamic processes.
• Qualitative analysis allows for ambiguities/contradictions in the data, which reflect social reality (Denscombe, 2010).
• Qualitative research uses a descriptive, narrative style; this research might be of particular benefit to the practitioner as she or he could turn to qualitative reports to examine forms of knowledge that might otherwise be unavailable, thereby gaining new insight.

What Is Quantitative Research?

Quantitative research involves the process of objectively collecting and analyzing numerical data to describe, predict, or control variables of interest.

The goals of quantitative research are to test causal relationships between variables , make predictions, and generalize results to wider populations.

Quantitative researchers aim to establish general laws of behavior and phenomenon across different settings/contexts. Research is used to test a theory and ultimately support or reject it.

Quantitative Methods

Experiments typically yield quantitative data, as they are concerned with measuring things.  However, other research methods, such as controlled observations and questionnaires , can produce both quantitative information.

For example, a rating scale or closed questions on a questionnaire would generate quantitative data as these produce either numerical data or data that can be put into categories (e.g., “yes,” “no” answers).

Experimental methods limit how research participants react to and express appropriate social behavior.

Findings are, therefore, likely to be context-bound and simply a reflection of the assumptions that the researcher brings to the investigation.

There are numerous examples of quantitative data in psychological research, including mental health. Here are a few examples:

Another example is the Experience in Close Relationships Scale (ECR), a self-report questionnaire widely used to assess adult attachment styles .

The ECR provides quantitative data that can be used to assess attachment styles and predict relationship outcomes.

Neuroimaging data : Neuroimaging techniques, such as MRI and fMRI, provide quantitative data on brain structure and function.

This data can be analyzed to identify brain regions involved in specific mental processes or disorders.

For example, the Beck Depression Inventory (BDI) is a clinician-administered questionnaire widely used to assess the severity of depressive symptoms in individuals.

The BDI consists of 21 questions, each scored on a scale of 0 to 3, with higher scores indicating more severe depressive symptoms. 

Quantitative Data Analysis

Statistics help us turn quantitative data into useful information to help with decision-making. We can use statistics to summarize our data, describing patterns, relationships, and connections. Statistics can be descriptive or inferential.

Descriptive statistics help us to summarize our data. In contrast, inferential statistics are used to identify statistically significant differences between groups of data (such as intervention and control groups in a randomized control study).

• Quantitative researchers try to control extraneous variables by conducting their studies in the lab.
• The research aims for objectivity (i.e., without bias) and is separated from the data.
• The design of the study is determined before it begins.
• For the quantitative researcher, the reality is objective, exists separately from the researcher, and can be seen by anyone.
• Research is used to test a theory and ultimately support or reject it.

Limitations of Quantitative Research

• Context: Quantitative experiments do not take place in natural settings. In addition, they do not allow participants to explain their choices or the meaning of the questions they may have for those participants (Carr, 1994).
• Researcher expertise: Poor knowledge of the application of statistical analysis may negatively affect analysis and subsequent interpretation (Black, 1999).
• Variability of data quantity: Large sample sizes are needed for more accurate analysis. Small-scale quantitative studies may be less reliable because of the low quantity of data (Denscombe, 2010). This also affects the ability to generalize study findings to wider populations.
• Confirmation bias: The researcher might miss observing phenomena because of focus on theory or hypothesis testing rather than on the theory of hypothesis generation.

Advantages of Quantitative Research

• Scientific objectivity: Quantitative data can be interpreted with statistical analysis, and since statistics are based on the principles of mathematics, the quantitative approach is viewed as scientifically objective and rational (Carr, 1994; Denscombe, 2010).
• Useful for testing and validating already constructed theories.
• Rapid analysis: Sophisticated software removes much of the need for prolonged data analysis, especially with large volumes of data involved (Antonius, 2003).
• Replication: Quantitative data is based on measured values and can be checked by others because numerical data is less open to ambiguities of interpretation.
• Hypotheses can also be tested because of statistical analysis (Antonius, 2003).

Antonius, R. (2003). Interpreting quantitative data with SPSS . Sage.

Black, T. R. (1999). Doing quantitative research in the social sciences: An integrated approach to research design, measurement and statistics . Sage.

Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology . Qualitative Research in Psychology , 3, 77–101.

Carr, L. T. (1994). The strengths and weaknesses of quantitative and qualitative research : what method for nursing? Journal of advanced nursing, 20(4) , 716-721.

Denscombe, M. (2010). The Good Research Guide: for small-scale social research. McGraw Hill.

Denzin, N., & Lincoln. Y. (1994). Handbook of Qualitative Research. Thousand Oaks, CA, US: Sage Publications Inc.

Glaser, B. G., Strauss, A. L., & Strutzel, E. (1968). The discovery of grounded theory; strategies for qualitative research. Nursing research, 17(4) , 364.

Minichiello, V. (1990). In-Depth Interviewing: Researching People. Longman Cheshire.

Punch, K. (1998). Introduction to Social Research: Quantitative and Qualitative Approaches. London: Sage

Further Information

• Mixed methods research
• Designing qualitative research
• Methods of data collection and analysis
• Introduction to quantitative and qualitative research
• Checklists for improving rigour in qualitative research: a case of the tail wagging the dog?
• Qualitative research in health care: Analysing qualitative data
• Qualitative data analysis: the framework approach
• Using the framework method for the analysis of
• Qualitative data in multi-disciplinary health research
• Content Analysis
• Grounded Theory
• Thematic Analysis

Educational resources and simple solutions for your research journey

What is Quantitative Research? Definition, Methods, Types, and Examples

If you’re wondering what is quantitative research and whether this methodology works for your research study, you’re not alone. If you want a simple quantitative research definition , then it’s enough to say that this is a method undertaken by researchers based on their study requirements. However, to select the most appropriate research for their study type, researchers should know all the methods available. 

Selecting the right research method depends on a few important criteria, such as the research question, study type, time, costs, data availability, and availability of respondents. There are two main types of research methods— quantitative research  and qualitative research. The purpose of quantitative research is to validate or test a theory or hypothesis and that of qualitative research is to understand a subject or event or identify reasons for observed patterns.   

Quantitative research methods  are used to observe events that affect a particular group of individuals, which is the sample population. In this type of research, diverse numerical data are collected through various methods and then statistically analyzed to aggregate the data, compare them, or show relationships among the data. Quantitative research methods broadly include questionnaires, structured observations, and experiments.  

Here are two quantitative research examples:  

• Satisfaction surveys sent out by a company regarding their revamped customer service initiatives. Customers are asked to rate their experience on a rating scale of 1 (poor) to 5 (excellent).  
• A school has introduced a new after-school program for children, and a few months after commencement, the school sends out feedback questionnaires to the parents of the enrolled children. Such questionnaires usually include close-ended questions that require either definite answers or a Yes/No option. This helps in a quick, overall assessment of the program’s outreach and success.  

Table of Contents

What is quantitative research ? 1,2

The steps shown in the figure can be grouped into the following broad steps:  

• Theory : Define the problem area or area of interest and create a research question.  
• Hypothesis : Develop a hypothesis based on the research question. This hypothesis will be tested in the remaining steps.  
• Research design : In this step, the most appropriate quantitative research design will be selected, including deciding on the sample size, selecting respondents, identifying research sites, if any, etc.
• Data collection : This process could be extensive based on your research objective and sample size.  
• Data analysis : Statistical analysis is used to analyze the data collected. The results from the analysis help in either supporting or rejecting your hypothesis.  
• Present results : Based on the data analysis, conclusions are drawn, and results are presented as accurately as possible.  

Quantitative research characteristics 4

• Large sample size : This ensures reliability because this sample represents the target population or market. Due to the large sample size, the outcomes can be generalized to the entire population as well, making this one of the important characteristics of quantitative research .  
• Structured data and measurable variables: The data are numeric and can be analyzed easily. Quantitative research involves the use of measurable variables such as age, salary range, highest education, etc.  
• Easy-to-use data collection methods : The methods include experiments, controlled observations, and questionnaires and surveys with a rating scale or close-ended questions, which require simple and to-the-point answers; are not bound by geographical regions; and are easy to administer.  
• Data analysis : Structured and accurate statistical analysis methods using software applications such as Excel, SPSS, R. The analysis is fast, accurate, and less effort intensive.  
• Reliable : The respondents answer close-ended questions, their responses are direct without ambiguity and yield numeric outcomes, which are therefore highly reliable.  
• Reusable outcomes : This is one of the key characteristics – outcomes of one research can be used and replicated in other research as well and is not exclusive to only one study.  

Quantitative research methods 5

Quantitative research methods are classified into two types—primary and secondary.  

Primary quantitative research method:

In this type of quantitative research , data are directly collected by the researchers using the following methods.

– Survey research : Surveys are the easiest and most commonly used quantitative research method . They are of two types— cross-sectional and longitudinal.   

->Cross-sectional surveys are specifically conducted on a target population for a specified period, that is, these surveys have a specific starting and ending time and researchers study the events during this period to arrive at conclusions. The main purpose of these surveys is to describe and assess the characteristics of a population. There is one independent variable in this study, which is a common factor applicable to all participants in the population, for example, living in a specific city, diagnosed with a specific disease, of a certain age group, etc. An example of a cross-sectional survey is a study to understand why individuals residing in houses built before 1979 in the US are more susceptible to lead contamination.  

->Longitudinal surveys are conducted at different time durations. These surveys involve observing the interactions among different variables in the target population, exposing them to various causal factors, and understanding their effects across a longer period. These studies are helpful to analyze a problem in the long term. An example of a longitudinal study is the study of the relationship between smoking and lung cancer over a long period.  

– Descriptive research : Explains the current status of an identified and measurable variable. Unlike other types of quantitative research , a hypothesis is not needed at the beginning of the study and can be developed even after data collection. This type of quantitative research describes the characteristics of a problem and answers the what, when, where of a problem. However, it doesn’t answer the why of the problem and doesn’t explore cause-and-effect relationships between variables. Data from this research could be used as preliminary data for another study. Example: A researcher undertakes a study to examine the growth strategy of a company. This sample data can be used by other companies to determine their own growth strategy.  

– Correlational research : This quantitative research method is used to establish a relationship between two variables using statistical analysis and analyze how one affects the other. The research is non-experimental because the researcher doesn’t control or manipulate any of the variables. At least two separate sample groups are needed for this research. Example: Researchers studying a correlation between regular exercise and diabetes.  

– Causal-comparative research : This type of quantitative research examines the cause-effect relationships in retrospect between a dependent and independent variable and determines the causes of the already existing differences between groups of people. This is not a true experiment because it doesn’t assign participants to groups randomly. Example: To study the wage differences between men and women in the same role. For this, already existing wage information is analyzed to understand the relationship.  

– Experimental research : This quantitative research method uses true experiments or scientific methods for determining a cause-effect relation between variables. It involves testing a hypothesis through experiments, in which one or more independent variables are manipulated and then their effect on dependent variables are studied. Example: A researcher studies the importance of a drug in treating a disease by administering the drug in few patients and not administering in a few.  

The following data collection methods are commonly used in primary quantitative research :  

• Sampling : The most common type is probability sampling, in which a sample is chosen from a larger population using some form of random selection, that is, every member of the population has an equal chance of being selected. The different types of probability sampling are—simple random, systematic, stratified, and cluster sampling.  
• Interviews : These are commonly telephonic or face-to-face.  
• Observations : Structured observations are most commonly used in quantitative research . In this method, researchers make observations about specific behaviors of individuals in a structured setting.  
• Document review : Reviewing existing research or documents to collect evidence for supporting the quantitative research .  
• Surveys and questionnaires : Surveys can be administered both online and offline depending on the requirement and sample size.

The data collected can be analyzed in several ways in quantitative research , as listed below:  

• Cross-tabulation —Uses a tabular format to draw inferences among collected data  
• MaxDiff analysis —Gauges the preferences of the respondents  
• TURF analysis —Total Unduplicated Reach and Frequency Analysis; helps in determining the market strategy for a business  
• Gap analysis —Identify gaps in attaining the desired results  
• SWOT analysis —Helps identify strengths, weaknesses, opportunities, and threats of a product, service, or organization  
• Text analysis —Used for interpreting unstructured data  

Secondary quantitative research methods :

This method involves conducting research using already existing or secondary data. This method is less effort intensive and requires lesser time. However, researchers should verify the authenticity and recency of the sources being used and ensure their accuracy.  

The main sources of secondary data are: 

• The Internet  
• Government and non-government sources  
• Public libraries  
• Educational institutions  
• Commercial information sources such as newspapers, journals, radio, TV  

When to use quantitative research 6  

Here are some simple ways to decide when to use quantitative research . Use quantitative research to:  

• recommend a final course of action  
• find whether a consensus exists regarding a particular subject  
• generalize results to a larger population  
• determine a cause-and-effect relationship between variables  
• describe characteristics of specific groups of people  
• test hypotheses and examine specific relationships  
• identify and establish size of market segments  

A research case study to understand when to use quantitative research 7  

Context: A study was undertaken to evaluate a major innovation in a hospital’s design, in terms of workforce implications and impact on patient and staff experiences of all single-room hospital accommodations. The researchers undertook a mixed methods approach to answer their research questions. Here, we focus on the quantitative research aspect.  

Research questions : What are the advantages and disadvantages for the staff as a result of the hospital’s move to the new design with all single-room accommodations? Did the move affect staff experience and well-being and improve their ability to deliver high-quality care?  

Method: The researchers obtained quantitative data from three sources:  

• Staff activity (task time distribution): Each staff member was shadowed by a researcher who observed each task undertaken by the staff, and logged the time spent on each activity.  
• Staff travel distances : The staff were requested to wear pedometers, which recorded the distances covered.  
• Staff experience surveys : Staff were surveyed before and after the move to the new hospital design.  

Results of quantitative research : The following observations were made based on quantitative data analysis:  

• The move to the new design did not result in a significant change in the proportion of time spent on different activities.  
• Staff activity events observed per session were higher after the move, and direct care and professional communication events per hour decreased significantly, suggesting fewer interruptions and less fragmented care.  
• A significant increase in medication tasks among the recorded events suggests that medication administration was integrated into patient care activities.  
• Travel distances increased for all staff, with highest increases for staff in the older people’s ward and surgical wards.  
• Ratings for staff toilet facilities, locker facilities, and space at staff bases were higher but those for social interaction and natural light were lower.  

Advantages of quantitative research 1,2

When choosing the right research methodology, also consider the advantages of quantitative research and how it can impact your study.  

• Quantitative research methods are more scientific and rational. They use quantifiable data leading to objectivity in the results and avoid any chances of ambiguity.  
• This type of research uses numeric data so analysis is relatively easier .  
• In most cases, a hypothesis is already developed and quantitative research helps in testing and validatin g these constructed theories based on which researchers can make an informed decision about accepting or rejecting their theory.  
• The use of statistical analysis software ensures quick analysis of large volumes of data and is less effort intensive.  
• Higher levels of control can be applied to the research so the chances of bias can be reduced.  
• Quantitative research is based on measured value s, facts, and verifiable information so it can be easily checked or replicated by other researchers leading to continuity in scientific research.  

Disadvantages of quantitative research 1,2

Quantitative research may also be limiting; take a look at the disadvantages of quantitative research. 

• Experiments are conducted in controlled settings instead of natural settings and it is possible for researchers to either intentionally or unintentionally manipulate the experiment settings to suit the results they desire.  
• Participants must necessarily give objective answers (either one- or two-word, or yes or no answers) and the reasons for their selection or the context are not considered.   
• Inadequate knowledge of statistical analysis methods may affect the results and their interpretation.  
• Although statistical analysis indicates the trends or patterns among variables, the reasons for these observed patterns cannot be interpreted and the research may not give a complete picture.  
• Large sample sizes are needed for more accurate and generalizable analysis .  
• Quantitative research cannot be used to address complex issues.  

Frequently asked questions on  quantitative research    

Q:  What is the difference between quantitative research and qualitative research? 1  

A:  The following table lists the key differences between quantitative research and qualitative research, some of which may have been mentioned earlier in the article.  

Q:  What is the difference between reliability and validity? 8,9    

A:  The term reliability refers to the consistency of a research study. For instance, if a food-measuring weighing scale gives different readings every time the same quantity of food is measured then that weighing scale is not reliable. If the findings in a research study are consistent every time a measurement is made, then the study is considered reliable. However, it is usually unlikely to obtain the exact same results every time because some contributing variables may change. In such cases, a correlation coefficient is used to assess the degree of reliability. A strong positive correlation between the results indicates reliability.  

Validity can be defined as the degree to which a tool actually measures what it claims to measure. It helps confirm the credibility of your research and suggests that the results may be generalizable. In other words, it measures the accuracy of the research.  

The following table gives the key differences between reliability and validity.  

Q:  What is mixed methods research? 10

A:  A mixed methods approach combines the characteristics of both quantitative research and qualitative research in the same study. This method allows researchers to validate their findings, verify if the results observed using both methods are complementary, and explain any unexpected results obtained from one method by using the other method. A mixed methods research design is useful in case of research questions that cannot be answered by either quantitative research or qualitative research alone. However, this method could be more effort- and cost-intensive because of the requirement of more resources. The figure 3 shows some basic mixed methods research designs that could be used.  

Thus, quantitative research is the appropriate method for testing your hypotheses and can be used either alone or in combination with qualitative research per your study requirements. We hope this article has provided an insight into the various facets of quantitative research , including its different characteristics, advantages, and disadvantages, and a few tips to quickly understand when to use this research method.  

References  

• Qualitative vs quantitative research: Differences, examples, & methods. Simply Psychology. Accessed Feb 28, 2023. https://simplypsychology.org/qualitative-quantitative.html#Quantitative-Research  
• Your ultimate guide to quantitative research. Qualtrics. Accessed February 28, 2023. https://www.qualtrics.com/uk/experience-management/research/quantitative-research/  
• The steps of quantitative research. Revise Sociology. Accessed March 1, 2023. https://revisesociology.com/2017/11/26/the-steps-of-quantitative-research/  
• What are the characteristics of quantitative research? Marketing91. Accessed March 1, 2023. https://www.marketing91.com/characteristics-of-quantitative-research/  
• Quantitative research: Types, characteristics, methods, & examples. ProProfs Survey Maker. Accessed February 28, 2023. https://www.proprofssurvey.com/blog/quantitative-research/#Characteristics_of_Quantitative_Research  
• Qualitative research isn’t as scientific as quantitative methods. Kmusial blog. Accessed March 5, 2023. https://kmusial.wordpress.com/2011/11/25/qualitative-research-isnt-as-scientific-as-quantitative-methods/  
• Maben J, Griffiths P, Penfold C, et al. Evaluating a major innovation in hospital design: workforce implications and impact on patient and staff experiences of all single room hospital accommodation. Southampton (UK): NIHR Journals Library; 2015 Feb. (Health Services and Delivery Research, No. 3.3.) Chapter 5, Case study quantitative data findings. Accessed March 6, 2023. https://www.ncbi.nlm.nih.gov/books/NBK274429/  
• McLeod, S. A. (2007).  What is reliability?  Simply Psychology. www.simplypsychology.org/reliability.html  
• Reliability vs validity: Differences & examples. Accessed March 5, 2023. https://statisticsbyjim.com/basics/reliability-vs-validity/  
• Mixed methods research. Community Engagement Program. Harvard Catalyst. Accessed February 28, 2023. https://catalyst.harvard.edu/community-engagement/mmr  

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Quantitative Research: What It Is, Practices & Methods

Quantitative research involves analyzing and gathering numerical data to uncover trends, calculate averages, evaluate relationships, and derive overarching insights. It’s used in various fields, including the natural and social sciences. Quantitative data analysis employs statistical techniques for processing and interpreting numeric data.

Research designs in the quantitative realm outline how data will be collected and analyzed with methods like experiments and surveys. Qualitative methods complement quantitative research by focusing on non-numerical data, adding depth to understanding. Data collection methods can be qualitative or quantitative, depending on research goals. Researchers often use a combination of both approaches to gain a comprehensive understanding of phenomena.

What is Quantitative Research?

Quantitative research is a systematic investigation of phenomena by gathering quantifiable data and performing statistical, mathematical, or computational techniques. Quantitative research collects statistically significant information from existing and potential customers using sampling methods and sending out online surveys , online polls , and questionnaires , for example.

One of the main characteristics of this type of research is that the results can be depicted in numerical form. After carefully collecting structured observations and understanding these numbers, it’s possible to predict the future of a product or service, establish causal relationships or Causal Research , and make changes accordingly. Quantitative research primarily centers on the analysis of numerical data and utilizes inferential statistics to derive conclusions that can be extrapolated to the broader population.

An example of a quantitative research study is the survey conducted to understand how long a doctor takes to tend to a patient when the patient walks into the hospital. A patient satisfaction survey can be administered to ask questions like how long a doctor takes to see a patient, how often a patient walks into a hospital, and other such questions, which are dependent variables in the research. This kind of research method is often employed in the social sciences, and it involves using mathematical frameworks and theories to effectively present data, ensuring that the results are logical, statistically sound, and unbiased.

Data collection in quantitative research uses a structured method and is typically conducted on larger samples representing the entire population. Researchers use quantitative methods to collect numerical data, which is then subjected to statistical analysis to determine statistically significant findings. This approach is valuable in both experimental research and social research, as it helps in making informed decisions and drawing reliable conclusions based on quantitative data.

Quantitative Research Characteristics

Quantitative research has several unique characteristics that make it well-suited for specific projects. Let’s explore the most crucial of these characteristics so that you can consider them when planning your next research project:

• Structured tools: Quantitative research relies on structured tools such as surveys, polls, or questionnaires to gather quantitative data . Using such structured methods helps collect in-depth and actionable numerical data from the survey respondents, making it easier to perform data analysis.
• Sample size: Quantitative research is conducted on a significant sample size  representing the target market . Appropriate Survey Sampling methods, a fundamental aspect of quantitative research methods, must be employed when deriving the sample to fortify the research objective and ensure the reliability of the results.
• Close-ended questions: Closed-ended questions , specifically designed to align with the research objectives, are a cornerstone of quantitative research. These questions facilitate the collection of quantitative data and are extensively used in data collection processes.
• Prior studies: Before collecting feedback from respondents, researchers often delve into previous studies related to the research topic. This preliminary research helps frame the study effectively and ensures the data collection process is well-informed.
• Quantitative data: Typically, quantitative data is represented using tables, charts, graphs, or other numerical forms. This visual representation aids in understanding the collected data and is essential for rigorous data analysis, a key component of quantitative research methods.
• Generalization of results: One of the strengths of quantitative research is its ability to generalize results to the entire population. It means that the findings derived from a sample can be extrapolated to make informed decisions and take appropriate actions for improvement based on numerical data analysis.

Quantitative Research Methods

Quantitative research methods are systematic approaches used to gather and analyze numerical data to understand and draw conclusions about a phenomenon or population. Here are the quantitative research methods:

• Primary quantitative research methods
• Secondary quantitative research methods

Primary Quantitative Research Methods

Primary quantitative research is the most widely used method of conducting market research. The distinct feature of primary research is that the researcher focuses on collecting data directly rather than depending on data collected from previously done research. Primary quantitative research design can be broken down into three further distinctive tracks and the process flow. They are:

A. Techniques and Types of Studies

There are multiple types of primary quantitative research. They can be distinguished into the four following distinctive methods, which are:

01. Survey Research

Survey Research is fundamental for all quantitative outcome research methodologies and studies. Surveys are used to ask questions to a sample of respondents, using various types such as online polls, online surveys, paper questionnaires, web-intercept surveys , etc. Every small and big organization intends to understand what their customers think about their products and services, how well new features are faring in the market, and other such details.

By conducting survey research, an organization can ask multiple survey questions , collect data from a pool of customers, and analyze this collected data to produce numerical results. It is the first step towards collecting data for any research. You can use single ease questions . A single-ease question is a straightforward query that elicits a concise and uncomplicated response.

This type of research can be conducted with a specific target audience group and also can be conducted across multiple groups along with comparative analysis . A prerequisite for this type of research is that the sample of respondents must have randomly selected members. This way, a researcher can easily maintain the accuracy of the obtained results as a huge variety of respondents will be addressed using random selection. 

Traditionally, survey research was conducted face-to-face or via phone calls. Still, with the progress made by online mediums such as email or social media, survey research has also spread to online mediums.There are two types of surveys , either of which can be chosen based on the time in hand and the kind of data required:

Cross-sectional surveys: Cross-sectional surveys are observational surveys conducted in situations where the researcher intends to collect data from a sample of the target population at a given point in time. Researchers can evaluate various variables at a particular time. Data gathered using this type of survey is from people who depict similarity in all variables except the variables which are considered for research . Throughout the survey, this one variable will stay constant.

• Cross-sectional surveys are popular with retail, SMEs, and healthcare industries. Information is garnered without modifying any parameters in the variable ecosystem.
• Multiple samples can be analyzed and compared using a cross-sectional survey research method.
• Multiple variables can be evaluated using this type of survey research.
• The only disadvantage of cross-sectional surveys is that the cause-effect relationship of variables cannot be established as it usually evaluates variables at a particular time and not across a continuous time frame.

Longitudinal surveys: Longitudinal surveys are also observational surveys , but unlike cross-sectional surveys, longitudinal surveys are conducted across various time durations to observe a change in respondent behavior and thought processes. This time can be days, months, years, or even decades. For instance, a researcher planning to analyze the change in buying habits of teenagers over 5 years will conduct longitudinal surveys.

• In cross-sectional surveys, the same variables were evaluated at a given time, and in longitudinal surveys, different variables can be analyzed at different intervals.
• Longitudinal surveys are extensively used in the field of medicine and applied sciences. Apart from these two fields, they are also used to observe a change in the market trend analysis , analyze customer satisfaction, or gain feedback on products/services.
• In situations where the sequence of events is highly essential, longitudinal surveys are used.
• Researchers say that when research subjects need to be thoroughly inspected before concluding, they rely on longitudinal surveys.

02. Correlational Research

A comparison between two entities is invariable. Correlation research is conducted to establish a relationship between two closely-knit entities and how one impacts the other, and what changes are eventually observed. This research method is carried out to give value to naturally occurring relationships, and a minimum of two different groups are required to conduct this quantitative research method successfully. Without assuming various aspects, a relationship between two groups or entities must be established.

Researchers use this quantitative research design to correlate two or more variables using mathematical analysis methods. Patterns, relationships, and trends between variables are concluded as they exist in their original setup. The impact of one of these variables on the other is observed, along with how it changes the relationship between the two variables. Researchers tend to manipulate one of the variables to attain the desired results.

Ideally, it is advised not to make conclusions merely based on correlational research. This is because it is not mandatory that if two variables are in sync that they are interrelated.

Example of Correlational Research Questions :

• The relationship between stress and depression.
• The equation between fame and money.
• The relation between activities in a third-grade class and its students.

03. Causal-comparative Research

This research method mainly depends on the factor of comparison. Also called quasi-experimental research , this quantitative research method is used by researchers to conclude the cause-effect equation between two or more variables, where one variable is dependent on the other independent variable. The independent variable is established but not manipulated, and its impact on the dependent variable is observed. These variables or groups must be formed as they exist in the natural setup. As the dependent and independent variables will always exist in a group, it is advised that the conclusions are carefully established by keeping all the factors in mind.

Causal-comparative research is not restricted to the statistical analysis of two variables but extends to analyzing how various variables or groups change under the influence of the same changes. This research is conducted irrespective of the type of relationship that exists between two or more variables. Statistical analysis plan is used to present the outcome using this quantitative research method.

Example of Causal-Comparative Research Questions:

• The impact of drugs on a teenager. The effect of good education on a freshman. The effect of substantial food provision in the villages of Africa.

04. Experimental Research

Also known as true experimentation, this research method relies on a theory. As the name suggests, experimental research is usually based on one or more theories. This theory has yet to be proven before and is merely a supposition. In experimental research, an analysis is done around proving or disproving the statement. This research method is used in natural sciences. Traditional research methods are more effective than modern techniques.

There can be multiple theories in experimental research. A theory is a statement that can be verified or refuted.

After establishing the statement, efforts are made to understand whether it is valid or invalid. This quantitative research method is mainly used in natural or social sciences as various statements must be proved right or wrong.

• Traditional research methods are more effective than modern techniques.
• Systematic teaching schedules help children who struggle to cope with the course.
• It is a boon to have responsible nursing staff for ailing parents.

B. Data Collection Methodologies

The second major step in primary quantitative research is data collection. Data collection can be divided into sampling methods and data collection using surveys and polls.

01. Data Collection Methodologies: Sampling Methods

There are two main sampling methods for quantitative research: Probability and Non-probability sampling .

Probability sampling: A theory of probability is used to filter individuals from a population and create samples in probability sampling . Participants of a sample are chosen by random selection processes. Each target audience member has an equal opportunity to be selected in the sample.

There are four main types of probability sampling:

• Simple random sampling: As the name indicates, simple random sampling is nothing but a random selection of elements for a sample. This sampling technique is implemented where the target population is considerably large.
• Stratified random sampling: In the stratified random sampling method , a large population is divided into groups (strata), and members of a sample are chosen randomly from these strata. The various segregated strata should ideally not overlap one another.
• Cluster sampling: Cluster sampling is a probability sampling method using which the main segment is divided into clusters, usually using geographic segmentation and demographic segmentation parameters.
• Systematic sampling: Systematic sampling is a technique where the starting point of the sample is chosen randomly, and all the other elements are chosen using a fixed interval. This interval is calculated by dividing the population size by the target sample size.

Non-probability sampling: Non-probability sampling is where the researcher’s knowledge and experience are used to create samples. Because of the researcher’s involvement, not all the target population members have an equal probability of being selected to be a part of a sample.

There are five non-probability sampling models:

• Convenience sampling: In convenience sampling , elements of a sample are chosen only due to one prime reason: their proximity to the researcher. These samples are quick and easy to implement as there is no other parameter of selection involved.
• Consecutive sampling: Consecutive sampling is quite similar to convenience sampling, except for the fact that researchers can choose a single element or a group of samples and conduct research consecutively over a significant period and then perform the same process with other samples.
• Quota sampling: Using quota sampling , researchers can select elements using their knowledge of target traits and personalities to form strata. Members of various strata can then be chosen to be a part of the sample as per the researcher’s understanding.
• Snowball sampling: Snowball sampling is conducted with target audiences who are difficult to contact and get information. It is popular in cases where the target audience for analysis research is rare to put together.
• Judgmental sampling: Judgmental sampling is a non-probability sampling method where samples are created only based on the researcher’s experience and research skill .

02. Data collection methodologies: Using surveys & polls

Once the sample is determined, then either surveys or polls can be distributed to collect the data for quantitative research.

Using surveys for primary quantitative research

A survey is defined as a research method used for collecting data from a pre-defined group of respondents to gain information and insights on various topics of interest. The ease of survey distribution and the wide number of people it can reach depending on the research time and objective makes it one of the most important aspects of conducting quantitative research.

Fundamental levels of measurement – nominal, ordinal, interval, and ratio scales

Four measurement scales are fundamental to creating a multiple-choice question in a survey. They are nominal, ordinal, interval, and ratio measurement scales without the fundamentals of which no multiple-choice questions can be created. Hence, it is crucial to understand these measurement levels to develop a robust survey.

Use of different question types

To conduct quantitative research, close-ended questions must be used in a survey. They can be a mix of multiple question types, including multiple-choice questions like semantic differential scale questions , rating scale questions , etc.

Survey Distribution and Survey Data Collection

In the above, we have seen the process of building a survey along with the research design to conduct primary quantitative research. Survey distribution to collect data is the other important aspect of the survey process. There are different ways of survey distribution. Some of the most commonly used methods are:

• Email: Sending a survey via email is the most widely used and effective survey distribution method. This method’s response rate is high because the respondents know your brand. You can use the QuestionPro email management feature to send out and collect survey responses.
• Buy respondents: Another effective way to distribute a survey and conduct primary quantitative research is to use a sample. Since the respondents are knowledgeable and are on the panel by their own will, responses are much higher.
• Embed survey on a website: Embedding a survey on a website increases a high number of responses as the respondent is already in close proximity to the brand when the survey pops up.
• Social distribution: Using social media to distribute the survey aids in collecting a higher number of responses from the people that are aware of the brand.
• QR code: QuestionPro QR codes store the URL for the survey. You can print/publish this code in magazines, signs, business cards, or on just about any object/medium.
• SMS survey: The SMS survey is a quick and time-effective way to collect a high number of responses.
• Offline Survey App: The QuestionPro App allows users to circulate surveys quickly, and the responses can be collected both online and offline.

Survey example

An example of a survey is a short customer satisfaction (CSAT) survey that can quickly be built and deployed to collect feedback about what the customer thinks about a brand and how satisfied and referenceable the brand is.

Using polls for primary quantitative research

Polls are a method to collect feedback using close-ended questions from a sample. The most commonly used types of polls are election polls and exit polls . Both of these are used to collect data from a large sample size but using basic question types like multiple-choice questions.

C. Data Analysis Techniques

The third aspect of primary quantitative research design is data analysis . After collecting raw data, there must be an analysis of this data to derive statistical inferences from this research. It is important to relate the results to the research objective and establish the statistical relevance of the results.

Remember to consider aspects of research that were not considered for the data collection process and report the difference between what was planned vs. what was actually executed.

It is then required to select precise Statistical Analysis Methods , such as SWOT, Conjoint, Cross-tabulation, etc., to analyze the quantitative data.

• SWOT analysis: SWOT Analysis stands for the acronym of Strengths, Weaknesses, Opportunities, and Threat analysis. Organizations use this statistical analysis technique to evaluate their performance internally and externally to develop effective strategies for improvement.
• Conjoint Analysis: Conjoint Analysis is a market analysis method to learn how individuals make complicated purchasing decisions. Trade-offs are involved in an individual’s daily activities, and these reflect their ability to decide from a complex list of product/service options.
• Cross-tabulation: Cross-tabulation is one of the preliminary statistical market analysis methods which establishes relationships, patterns, and trends within the various parameters of the research study.
• TURF Analysis: TURF Analysis , an acronym for Totally Unduplicated Reach and Frequency Analysis, is executed in situations where the reach of a favorable communication source is to be analyzed along with the frequency of this communication. It is used for understanding the potential of a target market.

Inferential statistics methods such as confidence interval, the margin of error, etc., can then be used to provide results.

Secondary Quantitative Research Methods

Secondary quantitative research or desk research is a research method that involves using already existing data or secondary data. Existing data is summarized and collated to increase the overall effectiveness of the research.

This research method involves collecting quantitative data from existing data sources like the internet, government resources, libraries, research reports, etc. Secondary quantitative research helps to validate the data collected from primary quantitative research and aid in strengthening or proving, or disproving previously collected data.

The following are five popularly used secondary quantitative research methods:

• Data available on the internet: With the high penetration of the internet and mobile devices, it has become increasingly easy to conduct quantitative research using the internet. Information about most research topics is available online, and this aids in boosting the validity of primary quantitative data.
• Government and non-government sources: Secondary quantitative research can also be conducted with the help of government and non-government sources that deal with market research reports. This data is highly reliable and in-depth and hence, can be used to increase the validity of quantitative research design.
• Public libraries: Now a sparingly used method of conducting quantitative research, it is still a reliable source of information, though. Public libraries have copies of important research that was conducted earlier. They are a storehouse of valuable information and documents from which information can be extracted.
• Educational institutions: Educational institutions conduct in-depth research on multiple topics, and hence, the reports that they publish are an important source of validation in quantitative research.
• Commercial information sources: Local newspapers, journals, magazines, radio, and TV stations are great sources to obtain data for secondary quantitative research. These commercial information sources have in-depth, first-hand information on market research, demographic segmentation, and similar subjects.

Quantitative Research Examples

Some examples of quantitative research are:

• A customer satisfaction template can be used if any organization would like to conduct a customer satisfaction (CSAT) survey . Through this kind of survey, an organization can collect quantitative data and metrics on the goodwill of the brand or organization in the customer’s mind based on multiple parameters such as product quality, pricing, customer experience, etc. This data can be collected by asking a net promoter score (NPS) question , matrix table questions, etc. that provide data in the form of numbers that can be analyzed and worked upon.
• Another example of quantitative research is an organization that conducts an event, collecting feedback from attendees about the value they see from the event. By using an event survey , the organization can collect actionable feedback about the satisfaction levels of customers during various phases of the event such as the sales, pre and post-event, the likelihood of recommending the organization to their friends and colleagues, hotel preferences for the future events and other such questions.

What are the Advantages of Quantitative Research?

There are many advantages to quantitative research. Some of the major advantages of why researchers use this method in market research are:

Collect Reliable and Accurate Data:

Quantitative research is a powerful method for collecting reliable and accurate quantitative data. Since data is collected, analyzed, and presented in numbers, the results obtained are incredibly reliable and objective. Numbers do not lie and offer an honest and precise picture of the conducted research without discrepancies. In situations where a researcher aims to eliminate bias and predict potential conflicts, quantitative research is the method of choice.

Quick Data Collection:

Quantitative research involves studying a group of people representing a larger population. Researchers use a survey or another quantitative research method to efficiently gather information from these participants, making the process of analyzing the data and identifying patterns faster and more manageable through the use of statistical analysis. This advantage makes quantitative research an attractive option for projects with time constraints.

Wider Scope of Data Analysis:

Quantitative research, thanks to its utilization of statistical methods, offers an extensive range of data collection and analysis. Researchers can delve into a broader spectrum of variables and relationships within the data, enabling a more thorough comprehension of the subject under investigation. This expanded scope is precious when dealing with complex research questions that require in-depth numerical analysis.

Eliminate Bias:

One of the significant advantages of quantitative research is its ability to eliminate bias. This research method leaves no room for personal comments or the biasing of results, as the findings are presented in numerical form. This objectivity makes the results fair and reliable in most cases, reducing the potential for researcher bias or subjectivity.

In summary, quantitative research involves collecting, analyzing, and presenting quantitative data using statistical analysis. It offers numerous advantages, including the collection of reliable and accurate data, quick data collection, a broader scope of data analysis, and the elimination of bias, making it a valuable approach in the field of research. When considering the benefits of quantitative research, it’s essential to recognize its strengths in contrast to qualitative methods and its role in collecting and analyzing numerical data for a more comprehensive understanding of research topics.

Best Practices to Conduct Quantitative Research

Here are some best practices for conducting quantitative research:

• Differentiate between quantitative and qualitative: Understand the difference between the two methodologies and apply the one that suits your needs best.
• Choose a suitable sample size: Ensure that you have a sample representative of your population and large enough to be statistically weighty.
• Keep your research goals clear and concise: Know your research goals before you begin data collection to ensure you collect the right amount and the right quantity of data.
• Keep the questions simple: Remember that you will be reaching out to a demographically wide audience. Pose simple questions for your respondents to understand easily.

Quantitative Research vs Qualitative Research

Quantitative research and qualitative research are two distinct approaches to conducting research, each with its own set of methods and objectives. Here’s a comparison of the two:

Quantitative Research

• Objective: The primary goal of quantitative research is to quantify and measure phenomena by collecting numerical data. It aims to test hypotheses, establish patterns, and generalize findings to a larger population.
• Data Collection: Quantitative research employs systematic and standardized approaches for data collection, including techniques like surveys, experiments, and observations that involve predefined variables. It is often collected from a large and representative sample.
• Data Analysis: Data is analyzed using statistical techniques, such as descriptive statistics, inferential statistics, and mathematical modeling. Researchers use statistical tests to draw conclusions and make generalizations based on numerical data.
• Sample Size: Quantitative research often involves larger sample sizes to ensure statistical significance and generalizability.
• Results: The results are typically presented in tables, charts, and statistical summaries, making them highly structured and objective.
• Generalizability: Researchers intentionally structure quantitative research to generate outcomes that can be helpful to a larger population, and they frequently seek to establish causative connections.
• Emphasis on Objectivity: Researchers aim to minimize bias and subjectivity, focusing on replicable and objective findings.

Qualitative Research

• Objective: Qualitative research seeks to gain a deeper understanding of the underlying motivations, behaviors, and experiences of individuals or groups. It explores the context and meaning of phenomena.
• Data Collection: Qualitative research employs adaptable and open-ended techniques for data collection, including methods like interviews, focus groups, observations, and content analysis. It allows participants to express their perspectives in their own words.
• Data Analysis: Data is analyzed through thematic analysis, content analysis, or grounded theory. Researchers focus on identifying patterns, themes, and insights in the data.
• Sample Size: Qualitative research typically involves smaller sample sizes due to the in-depth nature of data collection and analysis.
• Results: Findings are presented in narrative form, often in the participants’ own words. Results are subjective, context-dependent, and provide rich, detailed descriptions.
• Generalizability: Qualitative research does not aim for broad generalizability but focuses on in-depth exploration within a specific context. It provides a detailed understanding of a particular group or situation.
• Emphasis on Subjectivity: Researchers acknowledge the role of subjectivity and the researcher’s influence on the Research Process . Participant perspectives and experiences are central to the findings.

Researchers choose between quantitative and qualitative research methods based on their research objectives and the nature of the research question. Each approach has its advantages and drawbacks, and the decision between them hinges on the particular research objectives and the data needed to address research inquiries effectively.

Quantitative research is a structured way of collecting and analyzing data from various sources. Its purpose is to quantify the problem and understand its extent, seeking results that someone can project to a larger population.

Companies that use quantitative rather than qualitative research typically aim to measure magnitudes and seek objectively interpreted statistical results. So if you want to obtain quantitative data that helps you define the structured cause-and-effect relationship between the research problem and the factors, you should opt for this type of research.

At QuestionPro , we have various Best Data Collection Tools and features to conduct investigations of this type. You can create questionnaires and distribute them through our various methods. We also have sample services or various questions to guarantee the success of your study and the quality of the collected data.

Quantitative research is a systematic and structured approach to studying phenomena that involves the collection of measurable data and the application of statistical, mathematical, or computational techniques for analysis.

Quantitative research is characterized by structured tools like surveys, substantial sample sizes, closed-ended questions, reliance on prior studies, data presented numerically, and the ability to generalize findings to the broader population.

The two main methods of quantitative research are Primary quantitative research methods, involving data collection directly from sources, and Secondary quantitative research methods, which utilize existing data for analysis.

1.Surveying to measure employee engagement with numerical rating scales. 2.Analyzing sales data to identify trends in product demand and market share. 4.Examining test scores to assess the impact of a new teaching method on student performance. 4.Using website analytics to track user behavior and conversion rates for an online store.

1.Differentiate between quantitative and qualitative approaches. 2.Choose a representative sample size. 3.Define clear research goals before data collection. 4.Use simple and easily understandable survey questions.

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• What Is Quantitative Research? | Definition & Methods

What Is Quantitative Research? | Definition & Methods

Published on 4 April 2022 by Pritha Bhandari . Revised on 10 October 2022.

Quantitative research is the process of collecting and analysing numerical data. It can be used to find patterns and averages, make predictions, test causal relationships, and generalise results to wider populations.

Quantitative research is the opposite of qualitative research , which involves collecting and analysing non-numerical data (e.g. text, video, or audio).

Quantitative research is widely used in the natural and social sciences: biology, chemistry, psychology, economics, sociology, marketing, etc.

• What is the demographic makeup of Singapore in 2020?
• How has the average temperature changed globally over the last century?
• Does environmental pollution affect the prevalence of honey bees?
• Does working from home increase productivity for people with long commutes?

Table of contents

Quantitative research methods, quantitative data analysis, advantages of quantitative research, disadvantages of quantitative research, frequently asked questions about quantitative research.

You can use quantitative research methods for descriptive, correlational or experimental research.

• In descriptive research , you simply seek an overall summary of your study variables.
• In correlational research , you investigate relationships between your study variables.
• In experimental research , you systematically examine whether there is a cause-and-effect relationship between variables.

Correlational and experimental research can both be used to formally test hypotheses , or predictions, using statistics. The results may be generalised to broader populations based on the sampling method used.

To collect quantitative data, you will often need to use operational definitions that translate abstract concepts (e.g., mood) into observable and quantifiable measures (e.g., self-ratings of feelings and energy levels).

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Once data is collected, you may need to process it before it can be analysed. For example, survey and test data may need to be transformed from words to numbers. Then, you can use statistical analysis to answer your research questions .

Descriptive statistics will give you a summary of your data and include measures of averages and variability. You can also use graphs, scatter plots and frequency tables to visualise your data and check for any trends or outliers.

Using inferential statistics , you can make predictions or generalisations based on your data. You can test your hypothesis or use your sample data to estimate the population parameter .

You can also assess the reliability and validity of your data collection methods to indicate how consistently and accurately your methods actually measured what you wanted them to.

Quantitative research is often used to standardise data collection and generalise findings . Strengths of this approach include:

• Replication

Repeating the study is possible because of standardised data collection protocols and tangible definitions of abstract concepts.

• Direct comparisons of results

The study can be reproduced in other cultural settings, times or with different groups of participants. Results can be compared statistically.

• Large samples

Data from large samples can be processed and analysed using reliable and consistent procedures through quantitative data analysis.

• Hypothesis testing

Using formalised and established hypothesis testing procedures means that you have to carefully consider and report your research variables, predictions, data collection and testing methods before coming to a conclusion.

Despite the benefits of quantitative research, it is sometimes inadequate in explaining complex research topics. Its limitations include:

• Superficiality

Using precise and restrictive operational definitions may inadequately represent complex concepts. For example, the concept of mood may be represented with just a number in quantitative research, but explained with elaboration in qualitative research.

• Narrow focus

Predetermined variables and measurement procedures can mean that you ignore other relevant observations.

• Structural bias

Despite standardised procedures, structural biases can still affect quantitative research. Missing data , imprecise measurements or inappropriate sampling methods are biases that can lead to the wrong conclusions.

• Lack of context

Quantitative research often uses unnatural settings like laboratories or fails to consider historical and cultural contexts that may affect data collection and results.

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to test a hypothesis by systematically collecting and analysing data, while qualitative methods allow you to explore ideas and experiences in depth.

In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organisations.

Operationalisation means turning abstract conceptual ideas into measurable observations.

For example, the concept of social anxiety isn’t directly observable, but it can be operationally defined in terms of self-rating scores, behavioural avoidance of crowded places, or physical anxiety symptoms in social situations.

Before collecting data , it’s important to consider how you will operationalise the variables that you want to measure.

Reliability and validity are both about how well a method measures something:

• Reliability refers to the  consistency of a measure (whether the results can be reproduced under the same conditions).
• Validity   refers to the  accuracy of a measure (whether the results really do represent what they are supposed to measure).

If you are doing experimental research , you also have to consider the internal and external validity of your experiment.

Hypothesis testing is a formal procedure for investigating our ideas about the world using statistics. It is used by scientists to test specific predictions, called hypotheses , by calculating how likely it is that a pattern or relationship between variables could have arisen by chance.

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Quantitative Research

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Quantitative research methods are concerned with the planning, design, and implementation of strategies to collect and analyze data. Descartes, the seventeenth-century philosopher, suggested that how the results are achieved is often more important than the results themselves, as the journey taken along the research path is a journey of discovery. High-quality quantitative research is characterized by the attention given to the methods and the reliability of the tools used to collect the data. The ability to critique research in a systematic way is an essential component of a health professional’s role in order to deliver high quality, evidence-based healthcare. This chapter is intended to provide a simple overview of the way new researchers and health practitioners can understand and employ quantitative methods. The chapter offers practical, realistic guidance in a learner-friendly way and uses a logical sequence to understand the process of hypothesis development, study design, data collection and handling, and finally data analysis and interpretation.

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Quantitative and Qualitative Research

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Quantitative methodology is the dominant research framework in the social sciences. It refers to a set of strategies, techniques and assumptions used to study psychological, social and economic processes through the exploration of numeric patterns . Quantitative research gathers a range of numeric data. Some of the numeric data is intrinsically quantitative (e.g. personal income), while in other cases the numeric structure is  imposed (e.g. ‘On a scale from 1 to 10, how depressed did you feel last week?’). The collection of quantitative information allows researchers to conduct simple to extremely sophisticated statistical analyses that aggregate the data (e.g. averages, percentages), show relationships among the data (e.g. ‘Students with lower grade point averages tend to score lower on a depression scale’) or compare across aggregated data (e.g. the USA has a higher gross domestic product than Spain). Quantitative research includes methodologies such as questionnaires, structured observations or experiments and stands in contrast to qualitative research. Qualitative research involves the collection and analysis of narratives and/or open-ended observations through methodologies such as interviews, focus groups or ethnographies.

Coghlan, D., Brydon-Miller, M. (2014).  The SAGE encyclopedia of action research  (Vols. 1-2). London, : SAGE Publications Ltd doi: 10.4135/9781446294406

What is the purpose of quantitative research?

The purpose of quantitative research is to generate knowledge and create understanding about the social world. Quantitative research is used by social scientists, including communication researchers, to observe phenomena or occurrences affecting individuals. Social scientists are concerned with the study of people. Quantitative research is a way to learn about a particular group of people, known as a sample population. Using scientific inquiry, quantitative research relies on data that are observed or measured to examine questions about the sample population.

Allen, M. (2017).  The SAGE encyclopedia of communication research methods  (Vols. 1-4). Thousand Oaks, CA: SAGE Publications, Inc doi: 10.4135/9781483381411

How do I know if the study is a quantitative design?  What type of quantitative study is it?

Quantitative Research Designs: Descriptive non-experimental, Quasi-experimental or Experimental?

Studies do not always explicitly state what kind of research design is being used.  You will need to know how to decipher which design type is used.  The following video will help you determine the quantitative design type.

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• Qualitative vs. Quantitative Research | Differences, Examples & Methods

Qualitative vs. Quantitative Research | Differences, Examples & Methods

Published on April 12, 2019 by Raimo Streefkerk . Revised on June 22, 2023.

When collecting and analyzing data, quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings. Both are important for gaining different kinds of knowledge.

Common quantitative methods include experiments, observations recorded as numbers, and surveys with closed-ended questions.

Quantitative research is at risk for research biases including information bias , omitted variable bias , sampling bias , or selection bias . Qualitative research Qualitative research is expressed in words . It is used to understand concepts, thoughts or experiences. This type of research enables you to gather in-depth insights on topics that are not well understood.

Common qualitative methods include interviews with open-ended questions, observations described in words, and literature reviews that explore concepts and theories.

Table of contents

The differences between quantitative and qualitative research, data collection methods, when to use qualitative vs. quantitative research, how to analyze qualitative and quantitative data, other interesting articles, frequently asked questions about qualitative and quantitative research.

Quantitative and qualitative research use different research methods to collect and analyze data, and they allow you to answer different kinds of research questions.

Quantitative and qualitative data can be collected using various methods. It is important to use a data collection method that will help answer your research question(s).

Many data collection methods can be either qualitative or quantitative. For example, in surveys, observational studies or case studies , your data can be represented as numbers (e.g., using rating scales or counting frequencies) or as words (e.g., with open-ended questions or descriptions of what you observe).

However, some methods are more commonly used in one type or the other.

Quantitative data collection methods

• Surveys :  List of closed or multiple choice questions that is distributed to a sample (online, in person, or over the phone).
• Experiments : Situation in which different types of variables are controlled and manipulated to establish cause-and-effect relationships.
• Observations : Observing subjects in a natural environment where variables can’t be controlled.

Qualitative data collection methods

• Interviews : Asking open-ended questions verbally to respondents.
• Focus groups : Discussion among a group of people about a topic to gather opinions that can be used for further research.
• Ethnography : Participating in a community or organization for an extended period of time to closely observe culture and behavior.
• Literature review : Survey of published works by other authors.

A rule of thumb for deciding whether to use qualitative or quantitative data is:

• Use quantitative research if you want to confirm or test something (a theory or hypothesis )
• Use qualitative research if you want to understand something (concepts, thoughts, experiences)

For most research topics you can choose a qualitative, quantitative or mixed methods approach . Which type you choose depends on, among other things, whether you’re taking an inductive vs. deductive research approach ; your research question(s) ; whether you’re doing experimental , correlational , or descriptive research ; and practical considerations such as time, money, availability of data, and access to respondents.

Quantitative research approach

You survey 300 students at your university and ask them questions such as: “on a scale from 1-5, how satisfied are your with your professors?”

You can perform statistical analysis on the data and draw conclusions such as: “on average students rated their professors 4.4”.

Qualitative research approach

You conduct in-depth interviews with 15 students and ask them open-ended questions such as: “How satisfied are you with your studies?”, “What is the most positive aspect of your study program?” and “What can be done to improve the study program?”

Based on the answers you get you can ask follow-up questions to clarify things. You transcribe all interviews using transcription software and try to find commonalities and patterns.

Mixed methods approach

You conduct interviews to find out how satisfied students are with their studies. Through open-ended questions you learn things you never thought about before and gain new insights. Later, you use a survey to test these insights on a larger scale.

It’s also possible to start with a survey to find out the overall trends, followed by interviews to better understand the reasons behind the trends.

Qualitative or quantitative data by itself can’t prove or demonstrate anything, but has to be analyzed to show its meaning in relation to the research questions. The method of analysis differs for each type of data.

Analyzing quantitative data

Quantitative data is based on numbers. Simple math or more advanced statistical analysis is used to discover commonalities or patterns in the data. The results are often reported in graphs and tables.

Applications such as Excel, SPSS, or R can be used to calculate things like:

• Average scores ( means )
• The number of times a particular answer was given
• The correlation or causation between two or more variables
• The reliability and validity of the results

Analyzing qualitative data

Qualitative data is more difficult to analyze than quantitative data. It consists of text, images or videos instead of numbers.

Some common approaches to analyzing qualitative data include:

• Qualitative content analysis : Tracking the occurrence, position and meaning of words or phrases
• Thematic analysis : Closely examining the data to identify the main themes and patterns
• Discourse analysis : Studying how communication works in social contexts

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

• Chi square goodness of fit test
• Degrees of freedom
• Null hypothesis
• Discourse analysis
• Control groups
• Mixed methods research
• Non-probability sampling
• Quantitative research
• Inclusion and exclusion criteria

Research bias

• Rosenthal effect
• Implicit bias
• Cognitive bias
• Selection bias
• Negativity bias
• Status quo bias

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

In mixed methods research , you use both qualitative and quantitative data collection and analysis methods to answer your research question .

The research methods you use depend on the type of data you need to answer your research question .

• If you want to measure something or test a hypothesis , use quantitative methods . If you want to explore ideas, thoughts and meanings, use qualitative methods .
• If you want to analyze a large amount of readily-available data, use secondary data. If you want data specific to your purposes with control over how it is generated, collect primary data.
• If you want to establish cause-and-effect relationships between variables , use experimental methods. If you want to understand the characteristics of a research subject, use descriptive methods.

Data collection is the systematic process by which observations or measurements are gathered in research. It is used in many different contexts by academics, governments, businesses, and other organizations.

There are various approaches to qualitative data analysis , but they all share five steps in common:

• Prepare and organize your data.
• Review and explore your data.
• Develop a data coding system.
• Assign codes to the data.
• Identify recurring themes.

The specifics of each step depend on the focus of the analysis. Some common approaches include textual analysis , thematic analysis , and discourse analysis .

A research project is an academic, scientific, or professional undertaking to answer a research question . Research projects can take many forms, such as qualitative or quantitative , descriptive , longitudinal , experimental , or correlational . What kind of research approach you choose will depend on your topic.

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Quantitative Research

What is Quantitative Research?

Quantitative research is the methodology which researchers use to test theories about people’s attitudes and behaviors based on numerical and statistical evidence. Researchers sample a large number of users (e.g., through surveys) to indirectly obtain measurable, bias-free data about users in relevant situations.

“Quantification clarifies issues which qualitative analysis leaves fuzzy. It is more readily contestable and likely to be contested. It sharpens scholarly discussion, sparks off rival hypotheses, and contributes to the dynamics of the research process.” — Angus Maddison, Notable scholar of quantitative macro-economic history

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See how quantitative research helps reveal cold, hard facts about users which you can interpret and use to improve your designs.

Use Quantitative Research to Find Mathematical Facts about Users

Quantitative research is a subset of user experience (UX) research . Unlike its softer, more individual-oriented “counterpart”, qualitative research , quantitative research means you collect statistical/numerical data to draw generalized conclusions about users’ attitudes and behaviors . Compare and contrast quantitative with qualitative research, below:

Qualitative Research

You Aim to Determine

The “what”, “where” & “when” of the users’ needs & problems – to help keep your project’s focus on track during development

The “why” – to get behind how users approach their problems in their world

Highly structured (e.g., surveys) – to gather data about what users do & find patterns in large user groups

Loosely structured (e.g., contextual inquiries) – to learn why users behave how they do & explore their opinions

Number of Representative Users

Ideally 30+

Often around 5

Level of Contact with Users

Less direct & more remote (e.g., analytics)

More direct & less remote (e.g., usability testing to examine users’ stress levels when they use your design)

Statistically

Reliable – if you have enough test users

Less reliable, with need for great care with handling non-numerical data (e.g., opinions), as your own opinions might influence findings

Quantitative research is often best done from early on in projects since it helps teams to optimally direct product development and avoid costly design mistakes later. As you typically get user data from a distance—i.e., without close physical contact with users—also applying qualitative research will help you investigate why users think and feel the ways they do. Indeed, in an iterative design process quantitative research helps you test the assumptions you and your design team develop from your qualitative research. Regardless of the method you use, with proper care you can gather objective and unbiased data – information which you can complement with qualitative approaches to build a fuller understanding of your target users. From there, you can work towards firmer conclusions and drive your design process towards a more realistic picture of how target users will ultimately receive your product.

Quantitative analysis helps you test your assumptions and establish clearer views of your users in their various contexts.

Quantitative Research Methods You Can Use to Guide Optimal Designs

There are many quantitative research methods, and they help uncover different types of information on users. Some methods, such as A/B testing, are typically done on finished products, while others such as surveys could be done throughout a project’s design process. Here are some of the most helpful methods:

A/B testing – You test two or more versions of your design on users to find the most effective. Each variation differs by just one feature and may or may not affect how users respond. A/B testing is especially valuable for testing assumptions you’ve drawn from qualitative research. The only potential concerns here are scale—in that you’ll typically need to conduct it on thousands of users—and arguably more complexity in terms of considering the statistical significance involved.

Analytics – With tools such as Google Analytics, you measure metrics (e.g., page views, click-through rates) to build a picture (e.g., “How many users take how long to complete a task?”).

Desirability Studies – You measure an aspect of your product (e.g., aesthetic appeal) by typically showing it to participants and asking them to select from a menu of descriptive words. Their responses can reveal powerful insights (e.g., 78% associate the product/brand with “fashionable”).

Surveys and Questionnaires – When you ask for many users’ opinions, you will gain massive amounts of information. Keep in mind that you’ll have data about what users say they do, as opposed to insights into what they do . You can get more reliable results if you incentivize your participants well and use the right format.

Tree Testing – You remove the user interface so users must navigate the site and complete tasks using links alone. This helps you see if an issue is related to the user interface or information architecture.

Another powerful benefit of conducting quantitative research is that you can keep your stakeholders’ support with hard facts and statistics about your design’s performance—which can show what works well and what needs improvement—and prove a good return on investment. You can also produce reports to check statistics against different versions of your product and your competitors’ products.

Most quantitative research methods are relatively cheap. Since no single research method can help you answer all your questions, it’s vital to judge which method suits your project at the time/stage. Remember, it’s best to spend appropriately on a combination of quantitative and qualitative research from early on in development. Design improvements can be costly, and so you can estimate the value of implementing changes when you get the statistics to suggest that these changes will improve usability. Overall, you want to gather measurements objectively, where your personality, presence and theories won’t create bias.

Learn More about Quantitative Research

Take our User Research course to see how to get the most from quantitative research.

See how quantitative research methods fit into your design research landscape .

This insightful piece shows the value of pairing quantitative with qualitative research .

Find helpful tips on combining quantitative research methods in mixed methods research .

Questions related to Quantitative Research

Qualitative and quantitative research differ primarily in the data they produce. Quantitative research yields numerical data to test hypotheses and quantify patterns. It's precise and generalizable. Qualitative research, on the other hand, generates non-numerical data and explores meanings, interpretations, and deeper insights. Watch our video featuring Professor Alan Dix on different types of research methods.

This video elucidates the nuances and applications of both research types in the design field.

In quantitative research, determining a good sample size is crucial for the reliability of the results. William Hudson, CEO of Syntagm, emphasizes the importance of statistical significance with an example in our video. 

He illustrates that even with varying results between design choices, we need to discern whether the differences are statistically significant or products of chance. This ensures the validity of the results, allowing for more accurate interpretations. Statistical tools like chi-square tests can aid in analyzing the results effectively. To delve deeper into these concepts, take William Hudson’s Data-Driven Design: Quantitative UX Research Course . 

Quantitative research is crucial as it provides precise, numerical data that allows for high levels of statistical inference. Our video from William Hudson, CEO of Syntagm, highlights the importance of analytics in examining existing solutions. 

Quantitative methods, like analytics and A/B testing, are pivotal for identifying areas for improvement, understanding user behaviors, and optimizing user experiences based on solid, empirical evidence. This empirical nature ensures that the insights derived are reliable, allowing for practical improvements and innovations. Perhaps most importantly, numerical data is useful to secure stakeholder buy-in and defend design decisions and proposals. Explore this approach in our Data-Driven Design: Quantitative Research for UX Research course and learn from William Hudson’s detailed explanations of when and why to use analytics in the research process.

After establishing initial requirements, statistical data is crucial for informed decisions through quantitative research. William Hudson, CEO of Syntagm, sheds light on the role of quantitative research throughout a typical project lifecycle in this video:

 During the analysis and design phases, quantitative research helps validate user requirements and understand user behaviors. Surveys and analytics are standard tools, offering insights into user preferences and design efficacy. Quantitative research can also be used in early design testing, allowing for optimal design modifications based on user interactions and feedback, and it’s fundamental for A/B and multivariate testing once live solutions are available.

To write a compelling quantitative research question:

Create clear, concise, and unambiguous questions that address one aspect at a time.

Use common, short terms and provide explanations for unusual words.

Avoid leading, compound, and overlapping queries and ensure that questions are not vague or broad.

According to our video by William Hudson, CEO of Syntagm, quality and respondent understanding are vital in forming good questions. 

He emphasizes the importance of addressing specific aspects and avoiding intimidating and confusing elements, such as extensive question grids or ranking questions, to ensure participant engagement and accurate responses. For more insights, see the article Writing Good Questions for Surveys .

Survey research is typically quantitative, collecting numerical data and statistical analysis to make generalizable conclusions. However, it can also have qualitative elements, mainly when it includes open-ended questions, allowing for expressive responses. Our video featuring the CEO of Syntagm, William Hudson, provides in-depth insights into when and how to effectively utilize surveys in the product or service lifecycle, focusing on user satisfaction and potential improvements.

He emphasizes the importance of surveys in triangulating data to back up qualitative research findings, ensuring we have a complete understanding of the user's requirements and preferences.

Descriptive research focuses on describing the subject being studied and getting answers to questions like what, where, when, and who of the research question. However, it doesn’t include the answers to the underlying reasons, or the “why” behind the answers obtained from the research. We can use both f qualitative and quantitative methods to conduct descriptive research. Descriptive research does not describe the methods, but rather the data gathered through the research (regardless of the methods used).

When we use quantitative research and gather numerical data, we can use statistical analysis to understand relationships between different variables. Here’s William Hudson, CEO of Syntagm with more on correlation and how we can apply tests such as Pearson’s r and Spearman Rank Coefficient to our data.

This helps interpret phenomena such as user experience by analyzing session lengths and conversion values, revealing whether variables like time spent on a page affect checkout values, for example.

Random Sampling: Each individual in the population has an equitable opportunity to be chosen, which minimizes biases and simplifies analysis.

Systematic Sampling: Selecting every k-th item from a list after a random start. It's simpler and faster than random sampling when dealing with large populations.

Stratified Sampling: Segregate the population into subgroups or strata according to comparable characteristics. Then, samples are taken randomly from each stratum.

Cluster Sampling: Divide the population into clusters and choose a random sample.

Multistage Sampling: Various sampling techniques are used at different stages to collect detailed information from diverse populations.

Convenience Sampling: The researcher selects the sample based on availability and willingness to participate, which may only represent part of the population.

Quota Sampling: Segment the population into subgroups, and samples are non-randomly selected to fulfill a predetermined quota from each subset.

These are just a few techniques, and choosing the right one depends on your research question, discipline, resource availability, and the level of accuracy required. In quantitative research, there isn't a one-size-fits-all sampling technique; choosing a method that aligns with your research goals and population is critical. However, a well-planned strategy is essential to avoid wasting resources and time, as highlighted in our video featuring William Hudson, CEO of Syntagm.

He emphasizes the importance of recruiting participants meticulously, ensuring their engagement and the quality of their responses. Accurate and thoughtful participant responses are crucial for obtaining reliable results. William also sheds light on dealing with failing participants and scrutinizing response quality to refine the outcomes.

The 4 types of quantitative research are Descriptive, Correlational, Causal-Comparative/Quasi-Experimental, and Experimental Research. Descriptive research aims to depict ‘what exists’ clearly and precisely. Correlational research examines relationships between variables. Causal-comparative research investigates the cause-effect relationship between variables. Experimental research explores causal relationships by manipulating independent variables. To gain deeper insights into quantitative research methods in UX, consider enrolling in our Data-Driven Design: Quantitative Research for UX course.

The strength of quantitative research is its ability to provide precise numerical data for analyzing target variables.This allows for generalized conclusions and predictions about future occurrences, proving invaluable in various fields, including user experience. William Hudson, CEO of Syntagm, discusses the role of surveys, analytics, and testing in providing objective insights in our video on quantitative research methods, highlighting the significance of structured methodologies in eliciting reliable results.

To master quantitative research methods, enroll in our comprehensive course, Data-Driven Design: Quantitative Research for UX . 

This course empowers you to leverage quantitative data to make informed design decisions, providing a deep dive into methods like surveys and analytics. Whether you’re a novice or a seasoned professional, this course at Interaction Design Foundation offers valuable insights and practical knowledge, ensuring you acquire the skills necessary to excel in user experience research. Explore our diverse topics to elevate your understanding of quantitative research methods.

Answer a Short Quiz to Earn a Gift

What is the primary goal of quantitative research in design?

• To analyze numerical data and identify patterns
• To explore abstract design concepts for implementation
• To understand people's subjective experiences and opinions

Which of the following methods is an example of quantitative research?

• Conduct a focus groups to collect detailed user feedback
• Participate in open-ended interviews to explore user experiences
• Run usability tests and measure task completion times

What is one key advantage of quantitative research?

• It allows participants to express their opinions in a flexible manner.
• It provides researchers with detailed narratives of user experiences and perspectives.
• It produces standardized, comparable data that researchers can statistically analyze.

What is a significant challenge of quantitative research?

• It lacks objectivity which makes its results difficult to reproduce.
• It may oversimplify complex user behaviors into numbers and miss contextual insights.
• It often results in biased or misleading conclusions.

How can designers effectively combine qualitative and quantitative research?

• They can collect quantitative data first, followed by qualitative insights to explain the findings.
• They can completely replace quantitative methods with qualitative approaches.
• They can treat them as interchangeable methods to gather similar data.

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Literature on Quantitative Research

Here’s the entire UX literature on Quantitative Research by the Interaction Design Foundation, collated in one place:

Learn more about Quantitative Research

Take a deep dive into Quantitative Research with our course User Research – Methods and Best Practices .

How do you plan to design a product or service that your users will love , if you don't know what they want in the first place? As a user experience designer, you shouldn't leave it to chance to design something outstanding; you should make the effort to understand your users and build on that knowledge from the outset. User research is the way to do this, and it can therefore be thought of as the largest part of user experience design .

In fact, user research is often the first step of a UX design process—after all, you cannot begin to design a product or service without first understanding what your users want! As you gain the skills required, and learn about the best practices in user research, you’ll get first-hand knowledge of your users and be able to design the optimal product—one that’s truly relevant for your users and, subsequently, outperforms your competitors’ .

This course will give you insights into the most essential qualitative research methods around and will teach you how to put them into practice in your design work. You’ll also have the opportunity to embark on three practical projects where you can apply what you’ve learned to carry out user research in the real world . You’ll learn details about how to plan user research projects and fit them into your own work processes in a way that maximizes the impact your research can have on your designs. On top of that, you’ll gain practice with different methods that will help you analyze the results of your research and communicate your findings to your clients and stakeholders—workshops, user journeys and personas, just to name a few!

By the end of the course, you’ll have not only a Course Certificate but also three case studies to add to your portfolio. And remember, a portfolio with engaging case studies is invaluable if you are looking to break into a career in UX design or user research!

We believe you should learn from the best, so we’ve gathered a team of experts to help teach this course alongside our own course instructors. That means you’ll meet a new instructor in each of the lessons on research methods who is an expert in their field—we hope you enjoy what they have in store for you!

All open-source articles on Quantitative Research

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• 4 years ago

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• 3 years ago

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What to Test

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What Is Quantitative Research? Types, Characteristics & Methods

Market Research Specialist

Emma David, a seasoned market research professional, specializes in employee engagement, survey administration, and data management. Her expertise in leveraging data for informed decisions has positively impacted several brands, enhancing their market position.

Step into the fascinating world of quantitative research , where numbers reveal extraordinary insights!

By gathering and studying data in a systematic way, quantitative research empowers us to understand our ever-changing world better. It helps understand a problem or an already-formed hypothesis by generating numerical data. The results don’t end here, as you can process these numbers to get actionable insights that aid decision-making.

You can use quantitative research to quantify opinions, behaviors, attitudes, and other definitive variables related to the market, customers, competitors, etc. The research is conducted on a larger sample population to draw predictive, average, and pattern-based insights.

Here, we delve into the intricacies of this research methodology, exploring various quantitative methods, their advantages, and real-life examples that showcase their impact and relevance.

Ready to embark on a journey of discovery and knowledge? Let’s go!

What Is Quantitative Research?

Quantitative research is a method that uses numbers and statistics to test theories about customer attitudes and behaviors. It helps researchers gather and analyze data systematically to gain valuable insights and draw evidence-based conclusions about customer preferences and trends.

Researchers use online surveys, questionnaires , polls , and quizzes to question a large number of people to obtain measurable and bias-free data.

In technical terms, quantitative research is mainly concerned with discovering facts about social phenomena while assuming a fixed and measurable reality.

Offering numbers and stats-based insights, this research methodology is a crucial part of primary research and helps understand how well an organizational decision is going to work out.

Let’s consider an example.

Suppose your qualitative analysis shows that your customers are looking for social media-based customer support. In that case, quantitative analysis will help you see how many of your customers are looking for this support.

If 10% of your customers are looking for such a service, you might or might not consider offering this feature. But, if 40% of your regular customers are seeking support via social media, then it is something you just cannot overlook.

Characteristics of Quantitative Research

Quantitative research clarifies the fuzziness of research data from qualitative research analysis. With numerical insights, you can formulate a better and more profitable business decision.

Hence, quantitative research is more readily contestable, sharpens intelligent discussion, helps you see the rival hypotheses, and dynamically contributes to the research process.

Let us have a quick look at some of its characteristics.

1. Measurable Variables

The data collection methods in quantitative research are structured and contain items requiring measurable variables, such as age, number of family members, salary range, highest education, etc.

These structured data collection methods comprise polls, surveys, questionnaires, etc., and may have questions like the ones shown in the following image:

As you can see, all the variables are measurable. This ensures that the research is in-depth and provides less erroneous data for reliable, actionable insights.

2. Sample Size

No matter what data analysis methods for quantitative research are being used, the sample size is kept such that it represents the target market.

As the main aim of the research methodology is to get numerical insights, the sample size should be fairly large. Depending on the survey objective and scope, it might span hundreds of thousands of people.

3. Normal Population Distribution

To maintain the reliability of a quantitative research methodology, we assume that the population distribution curve is normal.

This type of population distribution curve is preferred over a non-normal distribution as the sample size is large, and the characteristics of the sample vary with its size.

This requires adhering to the random sampling principle to avoid the researcher’s bias in result interpretation. Any bias can ruin the fairness of the entire process and defeats the purpose of research.

4. Well-Structured Data Representation

Data analysis in quantitative research produces highly structured results and can form well-defined graphical representations. Some common examples include tables, figures, graphs, etc., that combine large blocks of data.

This way, you can discover hidden data trends, relationships, and differences among various measurable variables. This can help researchers understand the survey data and formulate actionable insights for decision-making.

5. Predictive Outcomes

Quantitative analysis of data can also be used for estimations and prediction outcomes. You can construct if-then scenarios and analyze the data for the identification of any upcoming trends or events.

However, this requires advanced analytics and involves complex mathematical computations. So, it is mostly done via quantitative research tools that come with advanced analytics capabilities.

Types of Quantitative Research Methods

Quantitative research is usually conducted using two methods. They are-

• Primary quantitative research methods
• Secondary quantitative research methods

1. Primary quantitative research methods

Primary quantitative research is the most popular way of conducting market research. The differentiating factor of this method is that the researcher relies on collecting data firsthand instead of relying on data collected from previous research.

There are multiple types of primary quantitative research. They can be distinguished based on three distinctive aspects, which are:

1.1. Techniques & Types of Studies:

• Survey Research

Surveys are the easiest, most common, and one of the most sought-after quantitative research techniques. The main aim of a survey is to widely gather and describe the characteristics of a target population or customers. Surveys are the foremost quantitative method preferred by both small and large organizations.

They help them understand their customers, products, and other brand offerings in a proper manner.

Surveys can be conducted using various methods, such as online polls, web-based surveys, paper questionnaires, phone calls, or face-to-face interviews. Survey research allows organizations to understand customer opinions, preferences, and behavior, making it crucial for market research and decision-making.

You can watch this quick video to learn more about creating surveys.

Watch: How to Create a Survey Using ProProfs Survey Maker

Surveys are of two types:

• Cross-Sectional Surveys Cross-sectional surveys are used to collect data from a sample of the target population at a specific point in time. Researchers evaluate various variables simultaneously to understand the relationships and patterns within the data.
• Cross-sectional surveys are popular in retail, small and medium-sized enterprises (SMEs), and healthcare industries, where they assess customer satisfaction, market trends, and product feedback.
• Longitudinal Surveys Longitudinal surveys are conducted over an extended period, observing changes in respondent behavior and thought processes.
• Researchers gather data from the same sample multiple times, enabling them to study trends and developments over time. These surveys are valuable in fields such as medicine, applied sciences, and market trend analysis.

Surveys can be distributed via various channels. Some of the most popular ones are listed below:

• Email: Sending surveys via email is a popular and effective method. People recognize your brand, leading to a higher response rate. With ProProfs Survey Maker’s in-mail survey-filling feature, you can easily send out and collect survey responses.
• Embed on a website: Boost your response rate by embedding the survey on your website. When visitors are already engaged with your brand, they are more likely to take the survey.
• Social media: Take advantage of social media platforms to distribute your survey. People familiar with your brand are likely to respond, increasing your response numbers.
• QR codes: QR codes store your survey’s URL, and you can print or publish these codes in magazines, signs, business cards, or any object to make it easy for people to access your survey.
• SMS survey: Collect a high number of responses quickly with SMS surveys. It’s a time-effective way to reach your target audience.

1.2. Correlational Research:

Correlational research aims to establish relationships between two or more variables.

Researchers use statistical analysis to identify patterns and trends in the data, but it does not determine causality between the variables. This method helps understand how changes in one variable may impact another.

Examples of correlational research questions include studying the relationship between stress and depression, fame and money, or classroom activities and student performance.

1.3. Causal-Comparative Research:

Causal-comparative research, also known as quasi-experimental research, seeks to determine cause-and-effect relationships between variables.

Researchers analyze how an independent variable influences a dependent variable, but they do not manipulate the independent variable. Instead, they observe and compare different groups to draw conclusions.

Causal-comparative research is useful in situations where it’s not ethical or feasible to conduct true experiments.

Examples of questions for this type of research include analyzing the effect of training programs on employee performance, studying the influence of customer support on client retention, investigating the impact of supply chain efficiency on cost reduction, etc.

1.4. Experimental Research:

Experimental research is based on testing theories to validate or disprove them. Researchers conduct experiments and manipulate variables to observe their impact on the outcomes.

This type of research is prevalent in natural and social sciences, and it is a powerful method to establish cause-and-effect relationships. By randomly assigning participants to experimental and control groups, researchers can draw more confident conclusions.

Examples of experimental research include studying the effectiveness of a new drug, the impact of teaching methods on student performance, or the outcomes of a marketing campaign.

2. Data collection methodologies

After defining research objectives, the next significant step in primary quantitative research is data collection. This involves using two main methods: sampling and conducting surveys or polls.

2.1Sampling methods:

In quantitative research, there are two primary sampling methods: Probability and Non-probability sampling.

2.2Probability Sampling

In probability sampling, researchers use the concept of probability to create samples from a population. This method ensures that every individual in the target audience has an equal chance of being selected for the sample.

There are four main types of probability sampling:

• Simple random sampling: Here, the elements or participants of a sample are selected randomly, and this technique is used in studies that are conducted over considerably large audiences. It works well for large target populations.
• Stratified random sampling: In this method, the entire population is divided into strata or groups, and the sample members get chosen randomly from these strata only. It is always ensured that different segregated strata do not overlap with each other.
• Cluster sampling: Here, researchers divide the population into clusters, often based on geography or demographics. Then, random clusters are selected for the sample.
• Systematic sampling: In this method, only the starting point of the sample is randomly chosen. All the other participants are chosen using a fixed interval. Researchers calculate this interval by dividing the size of the study population by the target sample size.

2.3Non-probability Sampling

Non-probability sampling is a method where the researcher’s knowledge and experience guide the selection of samples. This approach doesn’t give all members of the target population an equal chance of being included in the sample.

There are five non-probability sampling models:

• Convenience sampling: The elements or participants are chosen on the basis of their nearness to the researcher. The people in close proximity can be studied and analyzed easily and quickly, as there is no other selection criterion involved. Researchers simply choose samples based on what is most convenient for them.
• Consecutive sampling: Similar to convenience sampling, researchers select samples one after another over a significant period. They can opt for a single participant or a group of samples to conduct quantitative research in a consecutive manner for a significant period of time. Once this is over, they can conduct the research from the start.
• Quota sampling: With quota sampling, researchers use their understanding of target traits and personalities to form groups (strata). They then choose samples from each stratum based on their own judgment.
• Snowball sampling: This method is used where the target audiences are difficult to contact and interviewed for data collection. Researchers start with a few participants and then ask them to refer others, creating a snowball effect.
• Judgmental sampling: In judgmental sampling, researchers rely solely on their experience and research skills to handpick samples that they believe will be most relevant to the study.

3. Data analysis techniques

To analyze the quantitative data accurately, you’ll need to use specific statistical methods such as:

• SWOT Analysis: This stands for Strengths, Weaknesses, Opportunities, and Threats analysis. Organizations use SWOT analysis to evaluate their performance internally and externally. It helps develop effective improvement strategies.
• Conjoint Analysis: This market research method uncovers how individuals make complex purchasing decisions. It involves considering trade-offs in their daily activities when choosing from a list of product/service options.
• Cross-tabulation: A preliminary statistical market analysis method that reveals relationships, patterns, and trends within various research study parameters.
• TURF Analysis: Short for Totally Unduplicated Reach and Frequency Analysis, this method helps analyze the reach and frequency of favorable communication sources. It provides insights into the potential of a target market.
• By using these statistical techniques and inferential statistics methods like confidence intervals and margin of error, you can draw meaningful insights from your primary quantitative research that you can use in making informed decisions.

2. Secondary Quantitative Research Methods

• Secondary quantitative research, also known as desk research, is a valuable method that uses existing data, called secondary data.
• Instead of collecting new data, researchers analyze and combine already available information to enhance their research. This approach involves gathering quantitative data from various sources such as the internet, government databases, libraries, and research reports.
• Secondary quantitative research plays a crucial role in validating data collected through primary quantitative research. It helps reinforce or challenge existing findings.

Here are five commonly used secondary quantitative research methods:

A. Data Available on the Internet:

The Internet has become a vast repository of data, making it easier for researchers to access a wealth of information. Online databases, websites, and research repositories provide valuable quantitative data for researchers to analyze and validate their primary research findings.

B. Government and Non-Government Sources:

Government agencies and non-government organizations often conduct extensive research and publish reports. These reports cover a wide range of topics, providing researchers with reliable and comprehensive data for quantitative analysis.

C. Public Libraries:

While less commonly used in the digital age, public libraries still hold valuable research reports, historical data, and publications that can contribute to quantitative research.

D. Educational Institutions:

Educational institutions frequently conduct research on various subjects. Their research reports and publications can serve as valuable sources of information for researchers, validating and supporting primary quantitative research outcomes.

E. Commercial Information Sources:

Commercial sources such as local newspapers, journals, magazines, and media outlets often publish relevant data on economic trends, market research, and demographic analyses. Researchers can access this data to supplement their own findings and draw better conclusions.

Advantages of Quantitative Research Methods

Quantitative research data is often standardized and can be easily used to generalize findings for making crucial business decisions and uncover insights to supplement the qualitative research findings.

Here are some core benefits this research methodology offers.

Direct Result Comparison

As the studies can be replicated for different cultural settings and different times, even with different groups of participants, they tend to be extremely useful. Researchers can compare the results of different studies in a statistical manner and arrive at comprehensive conclusions for a broader understanding.

Replication

Researchers can repeat the study by using standardized data collection protocols over well-structured data sets. They can also apply tangible definitions of abstract concepts to arrive at different conclusions for similar research objectives with minor variations.

Large Samples

As the research data comes from large samples, the researchers can process and analyze the data via highly reliable and consistent analysis procedures. They can arrive at well-defined conclusions that can be used to make the primary research more thorough and reliable.

Hypothesis Testing

This research methodology follows standardized and established hypothesis testing procedures. So, you have to be careful while reporting and analyzing your research data , and the overall quality of results gets improved.

Proven Examples of Quantitative Research Methods

Below, we discuss two excellent examples of quantitative research methods that were used by highly distinguished business and consulting organizations. Both examples show how different types of analysis can be performed with qualitative approaches and how the analysis is done once the data is collected.

1. STEP Project Global Consortium / KPMG 2019 Global Family Business survey

This research utilized quantitative methods to identify ways that kept the family businesses sustainably profitable with time.

The study also identified the ways in which the family business behavior changed with demographic changes and had “why” and “how” questions. Their qualitative research methods allowed the KPMG team to dig deeper into the mindsets and perspectives of the business owners and uncover unexpected research avenues as well.

It was a joint effort in which STEP Project Global Consortium collected 26 cases, and KPMG collected 11 cases.

The research reached the stage of data analysis in 2020, and the analysis process spanned over 4 stages.

The results, which were also the reasons why family businesses tend to lose their strength with time, were found to be:

• Family governance
• Family business legacy

2. EY Seren Teams Research 2020

This is yet another commendable example of qualitative research where the EY Seren Team digs into the unexplored depths of human behavior and how it affected their brand or service expectations.

The research was done across 200+ sources and involved in-depth virtual interviews with people in their homes, exploring their current needs and wishes. It also involved diary studies across the entire UK customer base to analyze human behavior changes and patterns.

The study also included interviews with professionals and design leaders from a wide range of industries to explore how COVID-19 transformed their industries. Finally, quantitative surveys were conducted to gain insights into the EY community after every 15 days.

The insights and results were:

• A culture of fear, daily resilience, and hopes for a better world and a better life – these were the macro trends.
• People felt massive digitization to be a resourceful yet demanding aspect as they have to adapt every day.
• Some people wished to have a new world with lots of possibilities, and some were looking for a new purpose.

8 Best Practices to Conduct Quantitative Research

Here are some best practices to keep in mind while conducting quantitative research:

1. Define Research Objectives

There can be many ways to collect data via quantitative research methods that are chosen as per the research objective and scope. These methods allow you to build your own observations regarding any hypotheses – unknown, entirely new, or unexplained. 

You can hypothesize a proof and build a prediction of outcomes supporting the same. You can also create a detailed stepwise plan for data collection, analysis, and testing. 

Below, we explore quantitative research methods and discuss some examples to enhance your understanding of them.

2. Keep Your Questions Simple

The surveys are meant to reach people en-masse, and that includes a wide demographic range with recipients from all walks of life. Asking simple questions will ensure that they grasp what’s being asked easily.

3. Develop a Solid Research Design

Choose an appropriate research design that aligns with your objectives, whether it’s experimental, quasi-experimental, or correlational. You also need to pay attention to the sample size and sampling technique such that it represents the target population accurately.

4. Use Reliable & Valid Instruments

It’s crucial to select or develop measurement instruments such as questionnaires, scales, or tests that have been validated and are reliable. Before proceeding with the main study, pilot-test these instruments on a small sample to assess their effectiveness and make any necessary improvements.

5. Ensure Data Quality

Implement data collection protocols to minimize errors and bias during data gathering. Double-check data entries and cleaning procedures to eliminate any inconsistencies or missing values that may affect the accuracy of your results. For instance, you might regularly cross-verify data entries to identify and correct any discrepancies.

6. Employ Appropriate Data Analysis Techniques

Select statistical methods that match the nature of your data and research questions. Whether it’s regression analysis, t-tests, ANOVA, or other techniques, using the right approach is important for drawing meaningful conclusions. Utilize software tools like SPSS or R for data analysis to ensure the accuracy and reproducibility of your findings.

7. Interpret Results Objectively

Present your findings in a clear and unbiased manner. Avoid making unwarranted causal claims, especially in correlational studies. Instead, focus on describing the relationships and patterns observed in your data.

8. Address Ethical Considerations

Prioritize ethical considerations throughout your research process. Obtain informed consent from participants, ensuring their voluntary participation and confidentiality of data. Comply with ethical guidelines and gain approval from a governing body if necessary.

Enhance Your Quantitative Research With Cutting-Edge Software

While no single research methodology can produce 100% reliable results, you can always opt for a hybrid research method by opting for the methods that are most relevant to your objective.

This understanding comes gradually as you learn how to implement the correct combination of qualitative and quantitative research methods for your research projects. For the best results, we recommend investing in smart, efficient, and scalable research tools that come with delightful reporting and advanced analytics to make every research initiative a success.

These software tools, such as ProProfs Survey Maker, come with pre-built survey templates and question libraries and allow you to create a high-converting survey in just a few minutes.

So, choose the best research partner, create the right research plan, and gather insights that drive sustainable growth for your business.

About the author

Emma David is a seasoned market research professional with 8+ years of experience. Having kick-started her journey in research, she has developed rich expertise in employee engagement, survey creation and administration, and data management. Emma believes in the power of data to shape business performance positively. She continues to help brands and businesses make strategic decisions and improve their market standing through her understanding of research methodologies.

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Home » Quantitative Data – Types, Methods and Examples

Quantitative Data – Types, Methods and Examples

Table of Contents

Quantitative Data

Definition:

Quantitative data refers to numerical data that can be measured or counted. This type of data is often used in scientific research and is typically collected through methods such as surveys, experiments, and statistical analysis.

Quantitative Data Types

There are two main types of quantitative data: discrete and continuous.

• Discrete data: Discrete data refers to numerical values that can only take on specific, distinct values. This type of data is typically represented as whole numbers and cannot be broken down into smaller units. Examples of discrete data include the number of students in a class, the number of cars in a parking lot, and the number of children in a family.
• Continuous data: Continuous data refers to numerical values that can take on any value within a certain range or interval. This type of data is typically represented as decimal or fractional values and can be broken down into smaller units. Examples of continuous data include measurements of height, weight, temperature, and time.

Quantitative Data Collection Methods

There are several common methods for collecting quantitative data. Some of these methods include:

• Surveys : Surveys involve asking a set of standardized questions to a large number of people. Surveys can be conducted in person, over the phone, via email or online, and can be used to collect data on a wide range of topics.
• Experiments : Experiments involve manipulating one or more variables and observing the effects on a specific outcome. Experiments can be conducted in a controlled laboratory setting or in the real world.
• Observational studies : Observational studies involve observing and collecting data on a specific phenomenon without intervening or manipulating any variables. Observational studies can be conducted in a natural setting or in a laboratory.
• Secondary data analysis : Secondary data analysis involves using existing data that was collected for a different purpose to answer a new research question. This method can be cost-effective and efficient, but it is important to ensure that the data is appropriate for the research question being studied.
• Physiological measures: Physiological measures involve collecting data on biological or physiological processes, such as heart rate, blood pressure, or brain activity.
• Computerized tracking: Computerized tracking involves collecting data automatically from electronic sources, such as social media, online purchases, or website analytics.

Quantitative Data Analysis Methods

There are several methods for analyzing quantitative data, including:

• Descriptive statistics: Descriptive statistics are used to summarize and describe the basic features of the data, such as the mean, median, mode, standard deviation, and range.
• Inferential statistics : Inferential statistics are used to make generalizations about a population based on a sample of data. These methods include hypothesis testing, confidence intervals, and regression analysis.
• Data visualization: Data visualization involves creating charts, graphs, and other visual representations of the data to help identify patterns and trends. Common types of data visualization include histograms, scatterplots, and bar charts.
• Time series analysis: Time series analysis involves analyzing data that is collected over time to identify patterns and trends in the data.
• Multivariate analysis : Multivariate analysis involves analyzing data with multiple variables to identify relationships between the variables.
• Factor analysis : Factor analysis involves identifying underlying factors or dimensions that explain the variation in the data.
• Cluster analysis: Cluster analysis involves identifying groups or clusters of observations that are similar to each other based on multiple variables.

Quantitative Data Formats

Quantitative data can be represented in different formats, depending on the nature of the data and the purpose of the analysis. Here are some common formats:

• Tables : Tables are a common way to present quantitative data, particularly when the data involves multiple variables. Tables can be used to show the frequency or percentage of data in different categories or to display summary statistics.
• Charts and graphs: Charts and graphs are useful for visualizing quantitative data and can be used to highlight patterns and trends in the data. Some common types of charts and graphs include line charts, bar charts, scatterplots, and pie charts.
• Databases : Quantitative data can be stored in databases, which allow for easy sorting, filtering, and analysis of large amounts of data.
• Spreadsheets : Spreadsheets can be used to organize and analyze quantitative data, particularly when the data is relatively small in size. Spreadsheets allow for calculations and data manipulation, as well as the creation of charts and graphs.
• Statistical software : Statistical software, such as SPSS, R, and SAS, can be used to analyze quantitative data. These programs allow for more advanced statistical analyses and data modeling, as well as the creation of charts and graphs.

Quantitative Data Gathering Guide

Here is a basic guide for gathering quantitative data:

• Define the research question: The first step in gathering quantitative data is to clearly define the research question. This will help determine the type of data to be collected, the sample size, and the methods of data analysis.
• Choose the data collection method: Select the appropriate method for collecting data based on the research question and available resources. This could include surveys, experiments, observational studies, or other methods.
• Determine the sample size: Determine the appropriate sample size for the research question. This will depend on the level of precision needed and the variability of the population being studied.
• Develop the data collection instrument: Develop a questionnaire or survey instrument that will be used to collect the data. The instrument should be designed to gather the specific information needed to answer the research question.
• Pilot test the data collection instrument : Before collecting data from the entire sample, pilot test the instrument on a small group to identify any potential problems or issues.
• Collect the data: Collect the data from the selected sample using the chosen data collection method.
• Clean and organize the data : Organize the data into a format that can be easily analyzed. This may involve checking for missing data, outliers, or errors.
• Analyze the data: Analyze the data using appropriate statistical methods. This may involve descriptive statistics, inferential statistics, or other types of analysis.
• Interpret the results: Interpret the results of the analysis in the context of the research question. Identify any patterns, trends, or relationships in the data and draw conclusions based on the findings.
• Communicate the findings: Communicate the findings of the analysis in a clear and concise manner, using appropriate tables, graphs, and other visual aids as necessary. The results should be presented in a way that is accessible to the intended audience.

Examples of Quantitative Data

Here are some examples of quantitative data:

• Height of a person (measured in inches or centimeters)
• Weight of a person (measured in pounds or kilograms)
• Temperature (measured in Fahrenheit or Celsius)
• Age of a person (measured in years)
• Number of cars sold in a month
• Amount of rainfall in a specific area (measured in inches or millimeters)
• Number of hours worked in a week
• GPA (grade point average) of a student
• Sales figures for a product
• Time taken to complete a task.
• Distance traveled (measured in miles or kilometers)
• Speed of an object (measured in miles per hour or kilometers per hour)
• Number of people attending an event
• Price of a product (measured in dollars or other currency)
• Blood pressure (measured in millimeters of mercury)
• Amount of sugar in a food item (measured in grams)
• Test scores (measured on a numerical scale)
• Number of website visitors per day
• Stock prices (measured in dollars)
• Crime rates (measured by the number of crimes per 100,000 people)

Applications of Quantitative Data

Quantitative data has a wide range of applications across various fields, including:

• Scientific research: Quantitative data is used extensively in scientific research to test hypotheses and draw conclusions. For example, in biology, researchers might use quantitative data to measure the growth rate of cells or the effectiveness of a drug treatment.
• Business and economics: Quantitative data is used to analyze business and economic trends, forecast future performance, and make data-driven decisions. For example, a company might use quantitative data to analyze sales figures and customer demographics to determine which products are most popular among which segments of their customer base.
• Education: Quantitative data is used in education to measure student performance, evaluate teaching methods, and identify areas where improvement is needed. For example, a teacher might use quantitative data to track the progress of their students over the course of a semester and adjust their teaching methods accordingly.
• Public policy: Quantitative data is used in public policy to evaluate the effectiveness of policies and programs, identify areas where improvement is needed, and develop evidence-based solutions. For example, a government agency might use quantitative data to evaluate the impact of a social welfare program on poverty rates.
• Healthcare : Quantitative data is used in healthcare to evaluate the effectiveness of medical treatments, track the spread of diseases, and identify risk factors for various health conditions. For example, a doctor might use quantitative data to monitor the blood pressure levels of their patients over time and adjust their treatment plan accordingly.

Purpose of Quantitative Data

The purpose of quantitative data is to provide a numerical representation of a phenomenon or observation. Quantitative data is used to measure and describe the characteristics of a population or sample, and to test hypotheses and draw conclusions based on statistical analysis. Some of the key purposes of quantitative data include:

• Measuring and describing : Quantitative data is used to measure and describe the characteristics of a population or sample, such as age, income, or education level. This allows researchers to better understand the population they are studying.
• Testing hypotheses: Quantitative data is often used to test hypotheses and theories by collecting numerical data and analyzing it using statistical methods. This can help researchers determine whether there is a statistically significant relationship between variables or whether there is support for a particular theory.
• Making predictions : Quantitative data can be used to make predictions about future events or trends based on past data. This is often done through statistical modeling or time series analysis.
• Evaluating programs and policies: Quantitative data is often used to evaluate the effectiveness of programs and policies. This can help policymakers and program managers identify areas where improvements can be made and make evidence-based decisions about future programs and policies.

When to use Quantitative Data

Quantitative data is appropriate to use when you want to collect and analyze numerical data that can be measured and analyzed using statistical methods. Here are some situations where quantitative data is typically used:

• When you want to measure a characteristic or behavior : If you want to measure something like the height or weight of a population or the number of people who smoke, you would use quantitative data to collect this information.
• When you want to compare groups: If you want to compare two or more groups, such as comparing the effectiveness of two different medical treatments, you would use quantitative data to collect and analyze the data.
• When you want to test a hypothesis : If you have a hypothesis or theory that you want to test, you would use quantitative data to collect data that can be analyzed statistically to determine whether your hypothesis is supported by the data.
• When you want to make predictions: If you want to make predictions about future trends or events, such as predicting sales for a new product, you would use quantitative data to collect and analyze data from past trends to make your prediction.
• When you want to evaluate a program or policy : If you want to evaluate the effectiveness of a program or policy, you would use quantitative data to collect data about the program or policy and analyze it statistically to determine whether it has had the intended effect.

Characteristics of Quantitative Data

Quantitative data is characterized by several key features, including:

• Numerical values : Quantitative data consists of numerical values that can be measured and counted. These values are often expressed in terms of units, such as dollars, centimeters, or kilograms.
• Continuous or discrete : Quantitative data can be either continuous or discrete. Continuous data can take on any value within a certain range, while discrete data can only take on certain values.
• Objective: Quantitative data is objective, meaning that it is not influenced by personal biases or opinions. It is based on empirical evidence that can be measured and analyzed using statistical methods.
• Large sample size: Quantitative data is often collected from a large sample size in order to ensure that the results are statistically significant and representative of the population being studied.
• Statistical analysis: Quantitative data is typically analyzed using statistical methods to determine patterns, relationships, and other characteristics of the data. This allows researchers to make more objective conclusions based on empirical evidence.
• Precision : Quantitative data is often very precise, with measurements taken to multiple decimal points or significant figures. This precision allows for more accurate analysis and interpretation of the data.

Advantages of Quantitative Data

Some advantages of quantitative data are:

• Objectivity : Quantitative data is usually objective because it is based on measurable and observable variables. This means that different people who collect the same data will generally get the same results.
• Precision : Quantitative data provides precise measurements of variables. This means that it is easier to make comparisons and draw conclusions from quantitative data.
• Replicability : Since quantitative data is based on objective measurements, it is often easier to replicate research studies using the same or similar data.
• Generalizability : Quantitative data allows researchers to generalize findings to a larger population. This is because quantitative data is often collected using random sampling methods, which help to ensure that the data is representative of the population being studied.
• Statistical analysis : Quantitative data can be analyzed using statistical methods, which allows researchers to test hypotheses and draw conclusions about the relationships between variables.
• Efficiency : Quantitative data can often be collected quickly and efficiently using surveys or other standardized instruments, which makes it a cost-effective way to gather large amounts of data.

Limitations of Quantitative Data

Some Limitations of Quantitative Data are as follows:

• Limited context: Quantitative data does not provide information about the context in which the data was collected. This can make it difficult to understand the meaning behind the numbers.
• Limited depth: Quantitative data is often limited to predetermined variables and questions, which may not capture the complexity of the phenomenon being studied.
• Difficulty in capturing qualitative aspects: Quantitative data is unable to capture the subjective experiences and qualitative aspects of human behavior, such as emotions, attitudes, and motivations.
• Possibility of bias: The collection and interpretation of quantitative data can be influenced by biases, such as sampling bias, measurement bias, or researcher bias.
• Simplification of complex phenomena: Quantitative data may oversimplify complex phenomena by reducing them to numerical measurements and statistical analyses.
• Lack of flexibility: Quantitative data collection methods may not allow for changes or adaptations in the research process, which can limit the ability to respond to unexpected findings or new insights.

About the author

Muhammad Hassan

Researcher, Academic Writer, Web developer

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Qualitative vs. quantitative research - what’s the difference?

What is quantitative research?

What is quantitative research used for, how to collect data for quantitative research, what is qualitative research, what is qualitative research used for, how to collect data for qualitative research, when to use which approach, how to analyze qualitative and quantitative research, analyzing quantitative data, analyzing qualitative data, differences between qualitative and quantitative research, frequently asked questions about qualitative vs. quantitative research, related articles.

Both qualitative and quantitative research are valid and effective approaches to study a particular subject. However, it is important to know that these research approaches serve different purposes and provide different results. This guide will help illustrate quantitative and qualitative research, what they are used for, and the difference between them.

Quantitative research focuses on collecting numerical data and using it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. Moreover, this type of research is structured and statistical and the returned results are objective.

The simplest way to describe quantitative research is that it answers the questions " what " or " how much ".

To illustrate what quantitative research is used for, let’s look at a simple example. Let’s assume you want to research the reading habits of a specific part of a population.

With this research, you would like to establish what they read. In other words, do they read fiction, non-fiction, magazines, blogs, and so on? Also, you want to establish what they read about. For example, if they read fiction, is it thrillers, romance novels, or period dramas?

With quantitative research, you can gather concrete data about these reading habits. Your research will then, for example, show that 40% of the audience reads fiction and, of that 40%, 60% prefer romance novels.

In other studies and research projects, quantitative research will work in much the same way. That is, you use it to quantify variables, opinions, behaviors, and more.

Now that we've seen what quantitative research is and what it's used for, let's look at how you'll collect data for it. Because quantitative research is structured and statistical, its data collection methods focus on collecting numerical data.

Some methods to collect this data include:

• Surveys . Surveys are one of the most popular and easiest ways to collect quantitative data. These can include anything from online surveys to paper surveys. It’s important to remember that, to collect quantitative data, you won’t be able to ask open-ended questions.
• Interviews . As is the case with qualitative data, you’ll be able to use interviews to collect quantitative data with the proviso that the data will not be based on open-ended questions.
• Observations . You’ll also be able to use observations to collect quantitative data. However, here you’ll need to make observations in an environment where variables can’t be controlled.
• Website interceptors . With website interceptors, you’ll be able to get real-time insights into a specific product, service, or subject. In most cases, these interceptors take the form of surveys displayed on websites or invitations on the website to complete the survey.
• Longitudinal studies . With these studies, you’ll gather data on the same variables over specified time periods. Longitudinal studies are often used in medical sciences and include, for instance, diet studies. It’s important to remember that, for the results to be reliable, you’ll have to collect data from the same subjects.
• Online polls . Similar to website interceptors, online polls allow you to gather data from websites or social media platforms. These polls are short with only a few options and can give you valuable insights into a very specific question or topic.
• Experiments . With experiments, you’ll manipulate some variables (your independent variables) and gather data on causal relationships between others (your dependent variables). You’ll then measure what effect the manipulation of the independent variables has on the dependent variables.

Qualitative research focuses on collecting and analyzing non-numerical data. As such, it's typically unstructured and non-statistical. The main aim of qualitative research is to get a better understanding and insights into concepts, topics, and subjects.

The easiest way to describe qualitative research is that it answers the question " why ".

Considering that qualitative research aims to provide more profound insights and understanding into specific subjects, we’ll use our example mentioned earlier to explain what qualitative research is used for.

Based on this example, you’ve now established that 40% of the population reads fiction. You’ve probably also discovered in what proportion the population consumes other reading materials.

Qualitative research will now enable you to learn the reasons for these reading habits. For example, it will show you why 40% of the readers prefer fiction, while, for instance, only 10% prefer thrillers. It thus gives you an understanding of your participants’ behaviors and actions.

We've now recapped what qualitative research is and what it's used for. Let's now consider some methods to collect data for this type of research.

Some of these data collection methods include:

• Interviews . These include one-on-one interviews with respondents where you ask open-ended questions. You’ll then record the answers from every respondent and analyze these answers later.
• Open-ended survey questions . Open-ended survey questions give you insights into why respondents feel the way they do about a particular aspect.
• Focus groups . Focus groups allow you to have conversations with small groups of people and record their opinions and views about a specific topic.
• Observations . Observations like ethnography require that you participate in a specific organization or group in order to record their routines and interactions. This will, for instance, be the case where you want to establish how customers use a product in real-life scenarios.
• Literature reviews . With literature reviews, you’ll analyze the published works of other authors to analyze the prevailing view regarding a specific subject.
• Diary studies . Diary studies allow you to collect data about peoples’ habits, activities, and experiences over time. This will, for example, show you how customers use a product, when they use it, and what motivates them.

Now, the immediate question is: When should you use qualitative research, and when should you use quantitative research? As mentioned earlier, in its simplest form:

• Quantitative research allows you to confirm or test a hypothesis or theory or quantify a specific problem or quality.
• Qualitative research allows you to understand concepts or experiences.

Let's look at how you'll use these approaches in a research project a bit closer:

• Formulating a hypothesis . As mentioned earlier, qualitative research gives you a deeper understanding of a topic. Apart from learning more profound insights about your research findings, you can also use it to formulate a hypothesis when you start your research.
• Confirming a hypothesis . Once you’ve formulated a hypothesis, you can test it with quantitative research. As mentioned, you can also use it to quantify trends and behavior.
• Finding general answers . Quantitative research can help you answer broad questions. This is because it uses a larger sample size and thus makes it easier to gather simple binary or numeric data on a specific subject.
• Getting a deeper understanding . Once you have the broad answers mentioned above, qualitative research will help you find reasons for these answers. In other words, quantitative research shows you the motives behind actions or behaviors.

Considering the above, why not consider a mixed approach ? You certainly can because these approaches are not mutually exclusive. In other words, using one does not necessarily exclude the other. Moreover, both these approaches are useful for different reasons.

This means you could use both approaches in one project to achieve different goals. For example, you could use qualitative to formulate a hypothesis. Once formulated, quantitative research will allow you to confirm the hypothesis.

So, to answer the initial question, the approach you use is up to you.  However, when deciding on the right approach, you should consider the specific research project, the data you'll gather, and what you want to achieve.

No matter what approach you choose, you should design your research in such a way that it delivers results that are objective, reliable, and valid.

Both these research approaches are based on data. Once you have this data, however, you need to analyze it to answer your research questions. The method to do this depends on the research approach you use.

To analyze quantitative data, you'll need to use mathematical or statistical analysis. This can involve anything from calculating simple averages to applying complex and advanced methods to calculate the statistical significance of the results. No matter what analysis methods you use, it will enable you to spot trends and patterns in your data.

Considering the above, you can use tools, applications, and programming languages like R to calculate:

• The average of a set of numbers . This could, for instance, be the case where you calculate the average scores students obtained in a test or the average time people spend on a website.
• The frequency of a specific response . This will be the case where you, for example, use open-ended survey questions during qualitative analysis. You could then calculate the frequency of a specific response for deeper insights.
• Any correlation between different variables . Through mathematical analysis, you can calculate whether two or more variables are directly or indirectly correlated. In turn, this could help you identify trends in the data.
• The statistical significance of your results . By analyzing the data and calculating the statistical significance of the results, you'll be able to see whether certain occurrences happen randomly or because of specific factors.

Analyzing qualitative data is more complex than quantitative data. This is simply because it's not based on numerical values but rather text, images, video, and the like. As such, you won't be able to use mathematical analysis to analyze and interpret your results.

Because of this, it relies on a more interpretive analysis style and a strict analytical framework to analyze data and extract insights from it.

Some of the most common ways to analyze qualitative data include:

• Qualitative content analysis . In a content analysis, you'll analyze the language used in a specific piece of text. This allows you to understand the intentions of the author, who the audience is, and find patterns and correlations in how different concepts are communicated. A major benefit of this approach is that it follows a systematic and transparent process that other researchers will be able to replicate. As such, your research will produce highly reliable results. Keep in mind, however, that content analysis can be time-intensive and difficult to automate. ➡️  Learn how to do a content analysis in the guide.
• Thematic analysis . In a thematic analysis, you'll analyze data with a view of extracting themes, topics, and patterns in the data. Although thematic analysis can encompass a range of diverse approaches, it's usually used to analyze a collection of texts like survey responses, focus group discussions, or transcriptions of interviews. One of the main benefits of thematic analysis is that it's flexible in its approach. However, in some cases, thematic analysis can be highly subjective, which, in turn, impacts the reliability of the results. ➡️  Learn how to do a thematic analysis in this guide.
• Discourse analysis . In a discourse analysis, you'll analyze written or spoken language to understand how language is used in real-life social situations. As such, you'll be able to determine how meaning is given to language in different contexts. This is an especially effective approach if you want to gain a deeper understanding of different social groups and how they communicate with each other. As such, it's commonly used in humanities and social science disciplines.

We’ve now given a broad overview of both qualitative and quantitative research. Based on this, we can summarize the differences between these two approaches as follows:

Qualitative research focuses on collecting and analyzing non-numerical data. As such, it's typically unstructured and non-statistical. The main aim of qualitative research is to get a better understanding and insights into concepts, topics, and subjects. Quantitative research focuses on collecting numerical data and using it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. Moreover, this type of research is structured and statistical and the returned results are objective.

3 examples of qualitative research would be:

• Interviews . These include one-on-one interviews with respondents with open-ended questions. You’ll then record the answers and analyze them later.
• Observations . Observations require that you participate in a specific organization or group in order to record their routines and interactions.

3 examples of quantitative research include:

• Surveys . Surveys are one of the most popular and easiest ways to collect quantitative data. To collect quantitative data, you won’t be able to ask open-ended questions.
• Longitudinal studies . With these studies, you’ll gather data on the same variables over specified time periods. Longitudinal studies are often used in medical sciences.

The main purpose of qualitative research is to get a better understanding and insights into concepts, topics, and subjects. The easiest way to describe qualitative research is that it answers the question " why ".

The purpose of quantitative research is to collect numerical data and use it to measure variables. As such, quantitative research and data are typically expressed in numbers and graphs. The simplest way to describe quantitative research is that it answers the questions " what " or " how much ".

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How We Research Life Insurance Companies

Life insurance evaluation categories, data collection and scoring, financial stability, application process and online service features, policy types, policy features and riders, customer satisfaction, articles that use our methodology.

• Meet the Life Insurance Research & Reviews Team

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• Life Insurance
• Best Companies

How We Review and Rate Life Insurance Companies

Investopedia / Mira Norian

Investopedia’s list of the best life insurance companies is based on exhaustive research of 45 companies that sell life insurance policies. We reviewed each company’s financial strength, customer complaint record, digital application and policy management tools, policy offerings, and much more. This guide explains how we determined these categories and criteria, the methods we used to score each company, and how we ultimately chose the best life insurance companies.

Our editors and researchers independently evaluate all recommended products and services. If you click on the links we provide, we may receive compensation. Our advertising partnerships are not a factor in evaluating products, though they may affect the order of products you see listed in our articles.

We combined subject matter expertise, consumer survey and company survey data, and industry research to create a quantitative model that scores each company based on six major categories and 70 criteria.

In March 2024, we surveyed 500 people who had gotten a whole, term, or universal life insurance policy in the prior 24 months. We used the results to inform our criteria, weighting, and scoring process for our 2024 best life insurance companies rubric. We adjusted the weights for policy types and features, application processes, and online tools based on the survey results. We learned that life insurance buyers most value financial strength and costs, as well as the ability to buy the specific coverage amount they want. Top motivations are covering burial costs and replacing income. 

We determined that 45 life insurance companies met our minimum standard for financial strength, customer satisfaction, and online transparency. We gathered 70 evaluation criteria for each company, resulting in 3,150 data points. Data was collected between May 20 and July 3, 2024, and sourced from company webpages, media representatives, third-party rating agencies (AM Best, NAIC, and J.D. Power), and customer service calls.

Based on a combination of subject matter expertise, the results of our consumer survey, and third-party consumer research from the insurance trade association LIMRA, we developed the following category weights.

These categories included 70 criteria. We weighted 30 but collected the other 40 for editorial reasons and for use in future reviews. 

Through our data collection and review process, Investopedia has provided you with an unbiased and thorough review of the top life insurance companies.

• Data points are scored on a 0.00 - 1.00 scale
• Binary criteria = [0,1]
• Scaled criteria (e.g., 5-point) = [0.00, 0.25, 0.50, 0.75, 1.00]
• Continuous criteria: If higher values indicate better results (e.g., maximum death benefit), the lowest value in the database was re-scaled to a score of 0.00, and the highest was re-scaled to 1.00. If lower values indicate better results (e.g., premiums), the highest value received a score of 0.00, and the lowest a score of 1.00. All other values received scores relative to their distance from the extremes.  

Consumers need to trust that the life insurance company they choose will be stable enough to last as long as their life insurance policy is in force, which could be decades. Companies must also have the financial strength to fulfill their obligations to pay claims, which could amount to millions of dollars for a single policyholder.

Our survey results showed that financial stability was a crucial consideration for insurance consumers. We considered only the 45 companies that fared the best in a key measure of financial stability to ensure we only recommend companies that can pay their claims for years to come.

To assess each company's financial stability, we considered its AM Best rating. AM Best was founded in 1899 as the world’s first credit rating agency. Today, it is the largest credit rating agency in the world specializing in the insurance industry. It conducts independent assessments of the creditworthiness of more than 16,000 insurance companies, judging their ability to pay claims, debts, and other financial obligations.  

AM Best rates insurance companies on a scale from A++ to D-. We only included companies in our rubric with at least an A- or “Excellent” financial strength rating, meaning AM Best believes they have “an excellent ability to meet their ongoing insurance obligations.”

We scored AM Best ratings on a scale from 0.7692 - 1, in steps of 0.077, where an A- rating received the lowest score on our scale, and an A++ received the highest.

Year Established

For editorial reasons, we collected data on when each insurance company was established. While we didn’t score this data, we thought it provided some insight on each company’s financial stability.

State Availability

We also looked at where each life insurance company is licensed to sell policies. We didn’t score this data, but we only considered companies that at least operate throughout the continental United States.

While it’s important to have conversations with licensed agents as part of the buying process, consumers should also be able to buy and manage policies digitally, just like they can with other financial products.

To evaluate the application process and online tools, we looked at the following features.

Online Quote Availability

We scored this on a binary scale, awarding 1 point to companies allowing you to get a quote for term insurance online without contacting an agent, and 0 to companies that don’t. We awarded another point to companies that offered online quotes for no-medical-exam policies.

The ability to get quotes online is important because it allows you to easily compare quotes and understand your costs.

Online Application Availability

We scored this on a binary scale, awarding 1 point to companies offering an online application and 0 to companies that don’t.

Consumers should be able to buy insurance online, just like they can with other goods and services, without needing to contact an agent or sales representative first.  

Online Claim Availability

We scored this on a binary scale, awarding 1 point to companies offering the ability to initiate a life insurance claim online, either on a website or via email, and 0 to companies that don’t.

While the person buying life insurance will likely not be filing a life insurance claim in the future, ideally, their beneficiaries have a convenient online option for doing so, which is especially important when they might be grieving.

Same-Day Decision Availability

We scored this on a binary scale, awarding 1 point to companies offering the ability to be approved for a life insurance policy within a day, and 0 points to companies that don’t.

The availability of same-day decision policies is important for people seeking financial protection without a lengthy underwriting process, either because of convenience or because they wouldn’t qualify for traditional policies. 

Live Customer Service Chat

We scored this on a binary scale, awarding 1 point to companies with a chat function on their website that connects you with a human representative (not a robot), and 0 points to companies that don’t.

Live chats are a great customer support and accessibility feature, allowing people to get real-time assistance with their questions and concerns.

A company that offers more policy types can better meet diverse customer needs and provide tailored coverage options. 

We checked whether insurance companies had the following policy types:

• Term life insurance
• Money back, return-of-premium (ROP) term life
• Term life with annual renewal
• Whole life insurance
• Final expense or burial insurance for whole life
• Dividend-paying whole life
• Children’s whole life
• Universal life insurance
• Indexed universal life
• Variable life or variable universal life
• Joint or first-to-die life insurance
• No-medical-exam life insurance

We awarded 1 point for each policy type a company offered. If a company was missing a policy type, it got 0 points for that policy type.

Digging deeper, we looked at each company’s specific policy features and riders. These provide insight into the flexibility and comprehensiveness of coverage options.

Term Insurance Minimum Coverage Amount

We scored this on a continuous scale of 0 to 1, such that companies with the lowest minimum coverage amounts received a higher score and companies with a higher minimum coverage amount received a lower score. Globe Life had the lowest term life death benefit requirement at $5,000, while companies such as Securian, Minnesota Life, and Symetra required at least a $250,000 death benefit.

A low minimum coverage amount is important for consumers who may have a limited budget for financial protection.

Term Life Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, such that companies with the highest maximum coverage amounts received a higher score and companies with a lower maximum coverage amount received a lower score. Several companies don’t impose a cap on the total death benefit amount, but among those that do, Globe Life had the lowest maximum at $100,000.

A high maximum coverage amount is important for consumers to ensure they get all the financial protection they need from their policy.

Term Insurance Maximum Issue Age

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum issue age receiving a higher score and companies with a lower maximum issue age receiving a lower score. Globe Life had the highest maximum issue age of 90 years, while companies including Lincoln Financial and Equitable only offer term policies for individuals up to age 60.

Higher age limits are important for consumers who might want coverage later in life.

Maximum Term

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum terms receiving a higher score and companies with a lower maximum term receiving a lower score. Protective and Banner Life offer term lengths of up to 40 years, the highest among the companies we researched. Globe Life had the most limited term length offerings with a maximum of five years.

A variety of term lengths allows consumers to find coverage that aligns with their specific needs. 

Term Life Insurance With Conversion

We scored this on a binary scale, awarding 1 point to companies that offer term life policies that can be converted to permanent policies, and 0 points to companies that don’t. We awarded an additional point if companies offered conversion with no additional cost.

Convertible term life insurance allows policyholders to convert their term policy into a permanent policy without undergoing additional medical underwriting, which could be a good option for policyholders whose financial needs may change later in life.

Whole Insurance Minimum Coverage Amount

We scored this on a continuous scale of 0 to 1, such that companies with the lowest minimum coverage amounts received a higher score and companies with a higher minimum coverage amount received a lower score. Companies including Protective and Transamerica issue whole life policies with coverage as low as $1,000. Brighthouse Financial had the highest minimum coverage amount at $250,000.

Whole Life Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, such that companies with the highest maximum coverage amounts received a higher score and companies with a lower maximum coverage amount received a lower score. Several companies do not have a coverage maximum, but among those that do, the lowest was Colonial Penn at $25,000.

Whole Life Maximum Issue Age

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum issue age receiving a higher score and companies with a lower maximum issue age receiving a lower score. MassMutual, Thrivent, and Guardian Life had the highest maximum issue ages; all three issue whole life policies for individuals up to age 90. Aflac had the lowest limit for whole life issue age, only offering policies up to age 70.

Whole Life Insurance Dividend Rate

We scored this on a continuous scale from 0 to 1, where companies with higher dividend rates received a higher score and companies with lower or no dividend rates received a lower score. 

MassMutual’s 6.1% dividend interest rate (as of July 2, 2024) was the highest among all companies we researched.

Universal Insurance Minimum Coverage Amount

We scored this on a continuous scale of 0 to 1, such that companies with the lowest minimum coverage amounts received a higher score and companies with a higher minimum coverage amount received a lower score. Many companies shared the lowest minimum coverage amount for universal life policies at $25,000. Northwestern Mutual had the highest minimum coverage requirement, at $250,000. 

Universal Life Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum coverage amounts receiving a higher score and companies with a lower maximum term receiving a lower score. Several companies offer universal life policies with no specified maximum, but among those that have a limit, Columbus Life had the lowest maximum coverage amount at $100,000. 

Universal Life Maximum Issue Age

We scored this on a continuous scale of 0 to 1, with companies with the highest maximum issue age receiving a higher score and companies with a lower maximum issue age receiving a lower score. John Hancock had the highest maximum issue age for universal policies, issuing policies up to age 90. Penn Mutual had the lowest maximum issue age, at 71 years old. 

No-Medical-Exam Policy for Universal Life

We did not score this category, but we collected this data to help judge the best companies for universal life insurance.

Burial Insurance Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, with companies with the highest maximum coverage amounts receiving a higher score and companies with a lower maximum term receiving a lower score. The highest burial life coverage amount was $50,000, offered by companies including Nationwide and Lafayette Life. State Farm offered the lowest death benefit amount for burial insurance at $15,000.

Burial Insurance Minimum Issue Age

We scored this on a continuous scale of 0 to 1, such that companies with the lowest minimum issue age received a higher score and companies with a higher maximum issue age received a lower score. Nationwide and Transamerica are the least restrictive regarding issue age for burial insurance, as anyone can apply and receive coverage starting at birth. Other companies—such as SBLI, Foresters, and Gerber Life —require applicants to be at least 50 years old to qualify for a policy.

Lower age limits are important for consumers who want to guarantee coverage while they’re young.

Burial Insurance Maximum Issue Age

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum issue age receiving a higher score and companies with a lower maximum issue age receiving a lower score. The lowest maximum issue age was 80 years old, and was shared across companies such as Nationwide, State Farm, and Farmers. The highest maximum issue age was 85 years old, offered by SBLI, Lafayette, and USAA. 

Burial Insurance Graded Benefit Period

We scored this on a continuous scale of 0 to 1, where companies with the shortest graded benefit period received a higher score and companies with the longest graded benefit period received a lower score. The highest graded benefit period was three years, including companies such as SBLI, Fidelity Life, and Lafayette. The lowest-graded benefit period was two years, shared by many companies that offer burial insurance.

During the graded period, which typically lasts two to three years, the full death benefit is not paid out if the insured person dies, so a shorter graded period is typically better for beneficiaries.

No-Medical-Exam Insurance Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, where companies with the highest maximum coverage amounts received a higher score and companies with a lower maximum term received a lower score. 

We awarded an extra 1 point to companies who offered at least $50,000 in coverage for no-medical-exam life insurance. 

Banner Life has no specified maximum on its no-medical-exam policies, allowing beneficiaries to get the highest possible death benefit across the companies we researched. The lowest death benefit maximum was $25,000, offered by Mutual of Omaha, Colonial Penn, and New York Life through AARP. 

Coverage for People with Diabetes

We scored this on a binary scale, awarding 1 point to companies that cover people with diabetes and 0 to companies that don’t.

Health status is a key factor in how much you pay for life insurance. If a life insurance company offers coverage for people with diabetes, it’s a sign that the insurer is flexible and inclusive when it comes to medical underwriting.

Offers Diabetes Management Tools

We scored this on a binary scale, awarding 1 point to companies that offer diabetes management tools and 0 to companies that don’t.

Diabetes management tools, which may help monitor blood glucose levels, medication adherence, and overall health, demonstrate a life insurer’s commitment to supporting the health of its policyholders.

Coverage for Cancer Survivors in Remission

We scored this on a binary scale, awarding 1 point to companies that offer regular (not no-exam or guaranteed issue) coverage to cancer survivors in remission and 0 to companies that don’t.

Cancer survivors often have difficulty securing life insurance coverage. If a life insurance company offers coverage for cancer survivors in remission, it’s a sign of that insurer’s flexibility and inclusiveness when it comes to medical underwriting.

It’s important to understand which riders are available to purchase and which are automatically included in your policy because it can help you better compare quotes and decide which policy best fits your needs.

For each company, we collected data on whether it offered the following types of riders:

• Spouse rider
• Guaranteed insurability rider
• Waiver of premium rider
• Disability income rider
• Accidental death benefit
• Terminal illness rider
• Long-term care rider
• Chronic illness rider
• Critical illness rider
• Child term rider

We awarded 1 point if the company offered the rider, and 0 points if it didn’t.   

We awarded an extra point (up to a total of four) for including the following riders at no additional cost:

Child Whole Life Maximum Coverage Amount

We scored this on a continuous scale of 0 to 1, with companies that had the highest maximum coverage amounts receiving a higher score and companies with a lower maximum term receiving a lower score. A few companies on our list offer child whole life policies with no specified maximum. These include Nationwide, MassMutual, and Penn Mutual. Globe Life offered the lowest maximum coverage amount, at $30,000.

Ability to Convert Child Term Rider to Permanent Coverage

We scored this on a binary scale, awarding 1 point to companies with child term riders that can be converted to a permanent policy and 0 to companies that don’t.

A convertible child term rider ensures that an insured child can continue to have coverage in the future, regardless of health changes.

Ability to Transfer Child Policy to Child at Adulthood

We scored this on a binary scale, awarding 1 point to companies that allow parents to transfer child policies to their children once they reach adulthood and 0 to companies that don’t.

Transferable child policies ensure that an insured child can continue to have coverage once they reach adulthood, regardless of health changes.

Child Term Rider Maximum Coverage Age

We scored this on a continuous scale of 0 to 1, with companies that had the highest coverage issue age receiving a higher score and companies with a lower coverage issue age receiving a lower score. Companies such as Protective, Banner, Transamerica, and USAA provide coverage through the child term rider up until age 25, the highest amount we recorded across 45 companies. Other companies—including Penn Mutual, Prudential, and State Farm—only covered children through the child term rider until age 17.

Higher coverage ages are important for consumers who want to maintain coverage for their children for as long as possible.

Child Term Rider Minimum Coverage Age

We scored this on a continuous scale of 0 to 1, with companies with the lowest coverage issue age receiving a higher score and companies with a higher minimum coverage issue age receiving a lower score. Most companies set a minimum coverage age of 15 days, though some, including Lafayette and Penn Mutual, can start coverage at birth or adoption.

A high frequency of complaints can indicate that an insurance company has problems responding to customer needs. The National Association of Insurance Commissioners (NAIC) is a regulatory organization that maintains a database of complaints filed against insurance companies. With this data, the NAIC creates an index that conveys how many complaints an insurance company has received relative to how many complaints it’s expected to receive based on its market share. We averaged each company’s NAIC index over three years.

If a company receives fewer complaints than expected, its index is less than 1. An index of 0 means the company received no complaints. An index greater than 1 means the company received more complaints than expected. Some examples of types of complaints are delays in benefit payment, poor claim handling, and claim denials.

Using the NAIC Complaint Index, we calculated a three-year weighted average NAIC score for each company’s total premiums and index values from 2021-2023. Our three-year average was scored on a continuous scale from 0 to 1, where the company with the lowest NAIC index, Northwestern Mutual, received a score of 1, and the one with the highest, Mutual Trust Life Solutions, received a score of 0. Thrivent, MassMutual, Pacific Life, and Guardian also stood out for their strong customer satisfaction scores.

We also considered J.D. Power’s customer satisfaction scores and rankings for individual life insurance companies. The consumer insights firm surveyed 5,588 individual life insurance customers for its 2023 study. We did not score the results because they did not cover all the companies in our review, but we took them into account for editorial purposes.

Comparing quoted premiums across different insurers helps identify which companies offer the most cost-effective coverage for the desired policy type and amount. 

We researched quotes from each company for men and women in different age groups in excellent health for a $250,000, 30-year term policy. We used the following factors to run quotes for six different sample applicants:

• ZIP codes: 90011 and 77084
• Birthdays: Nov. 1, 1999, 1984, and 1969 (ages 25, 40, and 55)
• Health: Exceptional
• No medications
• No negative family health history
• 30-year term
• Coverage amount of $250,000

For each unique persona, we scored premium values on a range from 0 to 1 (0 being the most expensive policies; 1 being the least expensive). For each company, we averaged the scores across all personas to create a composite cost score.

We used a separate sample for older adults (ages 55 and 65), since they face more difficulty getting affordable coverage and are likely to get shorter terms:

• Birthdays: Nov. 1, 1969 and 1959
• Length of coverage: 20-year-term for 1969 birth year, 15-year term for 1959 birth year
• Coverage amount: $250,000

Life insurance is an essential financial topic for our readers, and we’ve written extensively about it. We have articles about the best life insurance companies for specific products or to meet the needs of particular readers. 

The research conducted and the data collected to create this methodology have been used to compile the following list of recommendations:

• Best Life Insurance Companies
• Best Term Life Insurance Companies
• Best Whole Life Insurance Companies
• Best Universal Life Insurance Companies
• Best Life Insurance Companies for People Over 50
• Best No-Medical-Exam Life Insurance
• Best Children’s Life Insurance Companies

Meet the Life Insurance Research & Reviews Team

Shanker narayan, yasmin ghahremani.

Yasmin Ghahremani is an Associate Editorial Director at Investopedia, where she oversees educational content about consumer financial products, ranging from checking accounts to life insurance. She joined the team in January 2023, after working for nearly four years in a similar role at The Balance. She has more than a decade of experience educating consumers about personal finance, which also includes stints as a managing editor at CreditCards.com and Wise Bread, and a contract editor at LendingTree.

Yasmin has also had an extensive international career covering business, technology, and the environment for broadcast and print outlets, including CNN, CNBC, and Asiaweek magazine. She has a Master of International Affairs degree from Columbia University.

Isaac Braun

AM Best. “ About Us .”

AM Best. “ Guide to Best’s Financial Strength Ratings .”

National Association of Insurance Commissioners. “ Results by Complaint Index .”

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