We regret to inform you that will not be pursuing your candidacy for this position. Though your qualifications are impressive, the selection process was highly competitive and we have decided to move forward with a candidate whose qualifications better meet our needs at this time. We thank you for your interest in and wish you all the best in your future endeavours.
Regards,
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Hiring means you get to add someone awesome to your team but it also means you have the unenviable task of telling everyone else who applied they are not getting the job. When you send a rejection letter, you want to provide clarity while also expressing empathy and encouragement.
Below 👇 we have 5 candidate rejection email templates that help you do just that. These templates will help you to share the reasoning behind your decision while giving candidates the encouragement and/or feedback they need to move forward and find the role that's right for them!
According to Homerun 's People Ops Manager Sanne Leunissen, when sending a candidate rejection email, it's important to "get straight to the point (without being too harsh) so people know where they’re at. Start with the news and then give a short explanation of the ‘why’ – being direct, emphatic and keeping it relatively short." Here are some more best practices to go along with her advice:
🎯 Always express gratitude for the candidate's interest in the position and for taking the time to apply. It's thoughtful to acknowledge their efforts and highlight any positive aspects you noticed during the application or interview process .
🎯 Do what you can to personalize the rejection letter . If it's an immediate rejection of an application or you have a massive amount of candidates, it may be as simple as addressing everyone by name. If you have a smaller candidate pool and/or certain candidates have gotten farther along in the interview process, find ways to acknowledge individuals (and if possible, share constructive feedback ) so that they feel valued and empowered.
🎯 Keep the message clear and concise . You don't want to go into excessive detail about why you're not hiring the candidate, which may end up overwhelming or confusing them. Just stick to the key points that help explain the decision – for example, the objective criteria that you used for the evaluation process like qualifications, experience, job requirements or value alignment.
🎯 Speak with empathy and encouragement . Not being selected for a job can be disheartening. Be sure to acknowledge the candidate's possible disappointment or any emotional investment they may have had during the hiring process. Encourage them to continue seeking opportunities that align with their strengths and goals, and if you see a possible future for them at your company, express that and invite them to apply again. You might also connect them to someone in your network who is hiring for a similar role.
🎯 Keep your inbox open. Let candidates know you're available to answer questions and that you welcome feedback on the hiring process. It's always good to know what you're doing right and where the process could be improved!
“For a candidate that is further in the process and for example already has had one or more interviews, I find it a good courtesy to give them a call and explain why you’re not moving forward in that way. You can then follow up with an email confirming what you have said over the phone.” (See template #5 for an example of this!)
Subject line: Your Application for [Position] at [Company] Dear [Candidate's First Name], Thank you for your interest in the [Position] role at [Company]. We appreciate the time and effort you invested in applying for this position. After careful consideration, we have decided not to move forward with your application at this time. We received a significant number of applications from qualified candidates like yourself, making this selection process extremely difficult. [Option 1: If you have a large candidate pool] Due to the high volume of applications, we are not able to provide individual feedback to candidates. However, we do hope you'll stay connected with us and keep an eye on our future career opportunities. If a suitable position opens up again, we would be happy to hear from you and consider your application. [Option 2: If you have a small candidate pool] We appreciate the strengths you demonstrated in [specific aspect related to their application or qualifications] and if a suitable position opens up in the future, we would be happy to hear from you and consider your application again. If you have any feedback for us about our application process, we welcome your input as it helps us learn and improve! We sincerely appreciate your interest in [Company] and wish you all the best in your job search. Best regards, [Your Name and Job Title]
Pop any of the following email templates into Homerun's hiring software and streamline your entire hiring process from start to finish.
Subject line: Update on Your Application for [Position] at [Company] Dear [Candidate's First Name], Thank you for your patience as we've conducted interviews for the [Position] role at [Company]. With so many amazing candidates like yourself, it's been hard to reach a decision! After careful consideration, we have decided not to move forward with your application at this time. While we were impressed with your qualifications and your interview, we are moving forward with candidates whose skills and experience align more closely with the needs of this position. Please know that our decision was not a reflection of your abilities or potential. We believe you have valuable skills and qualifications such as [name specific strengths, accomplishments or contributions] that will undoubtedly contribute to your success in future endeavors. We encourage you to continue pursuing opportunities that align with your goals and if a suitable position at [Company Name] opens up again, we would be happy to hear from you and consider your application! We sincerely value the time and effort you dedicated to the application and interview. If you have any feedback on our hiring process, we welcome your input as it helps us learn and grow. Also, if you have any questions, please don't hesitate to reach out. Best regards, [Your Name and Job Title]
Subject line: Update on Your Application for [Position] at [Company] Dear [Candidate's First Name], Thank you for your interest in the [Position] role at [Company]. We appreciate the time and effort you’ve invested in the application and interview process. Our team was particularly impressed with your [skills], [specific positive aspect] and [specific positive aspect]. However, this role will require a future team member with a deep understanding of [add area of expertise]. For these reasons, we have decided to move forward with another candidate whose qualifications are better suited to this particular role. We hope you don't mind us providing constructive feedback to support your professional growth. To further develop your skill set in [area of expertise], we recommend [taking a course/obtaining a certificate/gaining specific experience]. Strengthening your expertise in this area will boost your qualifications and increase your chances of success in future applications for similar roles. If you have any questions for us or would like to share any feedback on the hiring process, we would be glad to hear from you. Your insights are valuable as we continually strive to improve our processes and provide a better experience for candidates. We genuinely appreciate your interest in [Company] and all the effort you put into the hiring process, and we wish you continued success in your career journey. Best regards, [Your Name and Job Title]
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Subject line: Decision Regarding Your Application for [Position] at [Company] Dear [Candidate's First Name], Thank you for your patience in this hiring process and for all the time and energy you've dedicated to it. We've thoroughly enjoyed getting to know you during our interviews, and we've been impressed by your qualifications and your performance throughout. While your skills and experience are top-notch, we have ultimately chosen another candidate whose background and qualifications more closely align with the specific needs of this role. We understand this news may be disappointing, and we fully recognize the effort and emotional investment you put into the application and interview process. Please know that this decision does not diminish our recognition of your abilities and potential. Your [specific strengths, accomplishments, or contributions] were highly valued and we're confident your talent and dedication will lead you to success in your future endeavors. If it's alright with you, we would like to stay in touch with you for future opportunities that might be a good fit. If you're interested in remaining in our talent pool, please let us know. If you have any questions for us or feedback on the hiring process, we welcome your input as we continually strive to improve our processes and provide a better experience for candidates. Thank you again for your dedication throughout the hiring process. We hope this experience has provided takeaways that will be helpful in future hiring situations and we wish you the very best in your job search. Warmly, [Your Name and Job Title]
Subject line: Following up on our phone call about the [Position] role at [Company] Dear [Candidate's First Name], I hope this email finds you well. I wanted to reach out and personally thank you for your time and effort throughout the hiring process for the [Position] role at [Company]. It was a pleasure speaking with you and getting to know you throughout the hiring process. I just wanted to take a moment to confirm what we discussed during our last phone call. First and foremost, I want to express our sincere appreciation for your interest in [Company] and the impressive qualifications you brought to the table. Your [specific strengths, skills, or accomplishments] were highly valued and recognized by our team. However, we’ve chosen a candidate whose qualifications more closely align with the specific needs of the position. I want to personally encourage you to keep an eye on our career opportunities in the future. Should a suitable role open up, we would be delighted to have you reapply and reconsider your application. In our conversation, we touched upon [specific topics or feedback discussed during the call, such as strengths, areas for growth, or future possibilities]. We appreciate your openness to the feedback provided and your positive attitude throughout the process. Speaking of feedback, we would greatly appreciate yours in regard to the hiring process and your overall experience with us. Your insights are valuable as we continuously strive to improve and provide a better experience for candidates. If you have any thoughts or suggestions, please feel free to share them with us. Once again, I want to thank you for your time, energy and interest in [Company]. We wish you every success in your job search and future endeavors. If you have any questions or require any further information, please don't hesitate to reach out. All the best, [Your Name and Job Title]
Add these templates into Homerun's hiring software and create a positive candidate experience.
Although a rejection email could seem like a sure way to burn bridges with candidates, it's actually an opportunity to build them. When you present the information in a clear, tactful and encouraging way, you can help candidates move forward with valuable information and stay motivated in their job search . They may also end up reapplying one day!
Treating candidates with empathy and respect will not only soften the blow – it can also turn some of them into advocates for your company. Communicate with compassion 🫶 and in a timely manner ⏰ and you'll be remembered as an organization that cares throughout the recruitment process.
Find out how homerun can help you organize your hiring workflow., related articles, collaborative hiring: 10 reasons why team-based hiring works and how to go about it, ats integrations to improve your hiring workflow, chatgpt hiring: how ai is shaking up recruitment (& what we think about it).
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This applicant rejection letter sample or rejection email template can save you a lot of time when sending responses to job applicants who did not qualify for your open positions. writing and sending a clear and positive rejection letter is crucial for ensuring a great employer branding and improving your candidate experience. this means that a rejection letter can have a direct outcome on your future hiring success.
What is a rejection letter or email to applicants, the importance of a rejection letter or email to applicants, how to use this ejection letter sample or rejection email template, template for a rejection letter or email to applicants.
Use this rejection letter sample or rejection email template to save time. This rejection letter sample or rejection email template contains all the most important elements that a good rejection letter should have. Use this rejection letter sample or rejection email template and feel free to customize it to fit your own needs.
Check templates for Human Resources and templates for Recruiters .
Similar to this, further reading by topic.
There’s no denying that informing a candidate that their application has been unsuccessful is among the least pleasant aspects of the recruitment process .
However, a well-crafted communication piece can also consolidate your brand presence, help foster professional development and pave the way towards potential opportunities down the track.
Here are five tips for creating a job rejection letter that goes the extra mile.
Treating your candidate as an individual rather than an anonymous applicant is critical to keeping your relationship intact.
Correctly spelling their name and maintaining accurate contact information bolsters your professionalism and acts as marker of respect.
Remember that your candidate may be a great fit for another job, so you want to end on a good note.
When it comes to writing an effective job rejection letter, it’s important to manage expectations wisely.
State that they have been unsuccessful in the first paragraph and follow up with a compelling reason for their rejection.
Most importantly, remember that transparency trumps dishonesty at all costs.
A candidate rejection letter can also serve as a powerful tool for professional development.
Spend the second paragraph offering some constructive criticism and don’t forget to summarise positive attributes and emphasise the skills that most impressed you.
Carefully considered feedback is invaluable to the applicant – it can help them cultivate a competitive edge.
Perhaps your recruitment drive was met with a multitude of flawless applications and filling the position saw you spoilt for choice. In this case, ask the applicant’s permission to keep their details and CV on file.
If you take this step, you forge the kind of candidate relationship that can pay mutual dividends down the track.
To leave a positive impression of your business, it’s vital to end your letter on a gracious note.
Make sure you thank the candidate for taking the time to meet for an interview and remind them that you’ll be in contact if a suitable position materialises in the future.
Don’t forget to wish them luck with their quest for a suitable job. A small dose of positive reinforcement can have a big impact when it comes to cementing their image of your business.
A job rejection letter can be a critical tool for building relationships with future employees and forging a reputation as a recruiter that goes above and beyond.
Reprioritising the role of rejection letters can work wonders for professional credibility and candidate trust.
Learn from Robert Half’s expert recruiters so you can build a talented team of employees or advance your career. Operating in over 300 locations worldwide and as one of the top work agencies in Sydney , Robert Half can provide you with assistance where and when you need it.
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Mar 23, 2021
Learn how to craft a polite, personalized, and professional candidate rejection email that protects your reputation and strengthens your brand.
Lawrie Jones
Table of contents
Telling a prospective candidate that they've not got a job is one of the most challenging things anyone can do, but it's crucial that you do. Jobseekers have taken the time, effort and, in some cases, the expense to submit an application and attend an interview, so the least you can do is to tell them if they haven't got a job.
The best candidate rejection emails are personal and professional, providing just enough feedback to the job seeker. They find the right balance between being positive, informative and encouraging while still saying no.
Get it right, and you can improve the reputation of your business. Get it wrong, and a bad job rejection email can quickly spread across the world, damaging your reputation and credibility.
Do you send a lot of candidate rejection letters? Try Flowrite's smart email templates to write repetitive emails faster. Here's how it works:
A job rejection email response is a professional courtesy to job seekers who haven't been successful after submitting an application or attending an interview.
Once you've decided whom to interview or employ, it's essential that you let unsuccessful candidates know as soon as possible.
There are no real rules on job rejection emails, but you should definitely send one. Sadly, many organizations don't bother.
Job platform Workable found that 75% of job seekers never receive a reply after sending an application. A further 60% never received any feedback after an interview.
The task of crafting a rejection letter is often delegated to staff who may not have been involved in the selection process. The key is to find the right tone between being encouraging and positive but honest and professional.
If you've never written an applicant rejection letter before, it can take some practice before you hit all the right notes. Even experienced recruiters may find rejection emails can be challenging to create.
Telling someone bad news is always tricky but writing rejection letters is particularly challenging. Jobseekers become emotionally invested in the recruitment process, and rejection can be hard to take.
From application to an appointment, the average recruitment process takes 27 days, Glassdoor found. If candidates have been invited to interview and have met prospective employers, a 'no' can be difficult to take. When rejected, jobseekers will experience a range of emotions , including disappointment, anger, and frustration.
A missing or poorly written letter could harm the self-concept of the recipient and future intentions of potential recruits," researchers found. Simply put, a bad rejection letter could do lasting damage to someone's mental health.
In another study , academics found that applicants rejected without receiving correspondence were more likely to believe that the organization failed to fulfill its obligations. Those who didn't receive a personalized rejection letter had what the researchers describe as "more negative intentions" toward the organization.
A well-written rejection letter can achieve three things:
A rejection letter before interview or a post-job interview rejection email can be as short or long as you wish, but it needs to contain some specifics that we'll cover next.
We've written before on professional email etiquette , but a rejection letter for job vacancies is slightly different. Our research has identified that there are four core parts of any successful rejection email.
Let's look at these in more detail.
Jobseekers have put time and effort to apply and craft a resume . They're enthusiastic, excited, and have invested emotionally in the process. Applying for a job is hard , and rejection is even harder. Hence, it's essential to recognize that by thanking them for their effort .
Rejection letters are about bad news, so be clear and upfront. If it's a no, then say so.
Your response must be definitive and leave the applicant under no illusion that they have a chance. A clean break is the fairest approach.
It's vital that you explain why the person didn't get a job.
You can enter into as much detail here as you wish. In some cases, it may be as simple as stating there were more suitable candidates, or you may want to provide lengthy and detailed feedback. See our examples below for some inspiration.
Even brief feedback is better than no feedback. If you struggle with finding time or the right words for writing feedback, check out Flowrite's smart feedback email template , that uses AI to write your feedback emails for you.
Finishing your email on a positive note is essential. You haven't given this person a job, but there's a role out there for them.
Thank the applicant, recognize their strengths, and encourage them to apply again. If you're prepared to follow through, then offer to give the applicant feedback.
You've read our framework for constructing the perfect email, but you may wonder how that translates into a rejection email? Let's take a look at some of the crucial tips for writing an application rejection letter.
It may be tempting to send out a group email to all interviewees but don't. Always address the person by name. They will appreciate it.
We prefer using the first name as it sounds much more personal. You can learn more about how to start a professional email in our in-depth blog.
Every application and interview represent hours of effort on behalf of a jobseeker, so a thank you isn't just welcome; it's a necessity.
Tell people straight away that they have been unsuccessful. Don't leave it to the end of the email to give the bad news. Jobseekers will read and re-read your email, so be clear, not vague.
For example:
You may want to say sorry but don't . The decisions you take are what's best for your business, and there's no need to apologize.
Spending a little time reflecting on a candidate's experience can make the jobseeker feel your decision is considered and fair. A rejection with no explanation can lead to confusion, frustration, and upset.
So many organizations offer to provide feedback but don't (for many reasons). If you aren't prepared to provide feedback, then don't offer to do so.
The door is never shut to great candidates, so encourage them to apply again. Include details of how they can search for new opportunities.
You can suggest job seekers connect with you on social media platforms such as LinkedIn to learn about new opportunities.
We've written a detailed blog on the best practices for ending professional emails .
There's nothing worse than a poorly written rejection email, so be sure to check it before sending it.
There is no right or wrong answer, but following a professional email format is advised. The first thing is that you write a job rejection letter, as so many businesses and organizations don't even take this step.
A good guide is that the longer someone has been involved in the job selection process, the more detailed a candidate rejection letter should be. In most cases, three or four paragraphs is enough.
It's best to keep things simple, clear, and professional. We recommend that you list the job title in the subject line. As an example, you could use the following.
You should personalize your rejection emails for each role and each organization, but here are some basic examples you can follow.
This is a pretty standard rejection letter that is tailored for the person. It's professional, to the point, and clear.
If you are writing on behalf of someone else, keep it brief and formal. Here's an example.
If you're prepared to provide detailed feedback, it can be highly beneficial for the job seeker. This template is a suitable sample rejection letter after the interview. It's modeled on the rejection email used by Apple.
If you run a business yourself and want to do something slightly different (while following our basic principles), then why not?
Are you still struggling to write that candidate rejection email? Flowrite turns sequences of words into ready-to-send email that's both personal and professional.
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Learn to write an email to candidate after interview informing them of interview decisions with the help of our follow-up email examples and template.
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A candidate rejection email is a formal letter sent to job candidates to inform them that they’re not moving forward to the next stage of your hiring process.
If you’re wondering about whether you should send a rejection email , it’s important to keep in mind that ignoring a rejected candidate could negatively impact your employer brand and sabotage your company’s candidate experience . Use this rejection email sample to build and maintain a relationship with your applicants.
Explaining why you’re rejecting candidates shows candidates that you appreciate the time and effort they took to apply to your job, and won’t leave them guessing. If, for example, they were skilled but lacked experience, they might consider applying again in the future. Or, if they applied late in your application cycle, or were more suitable for another position, you could reach out to them when there’s another opening.
If your candidate was in the final stages of your hiring process, you could suggest connecting on social media (e.g. LinkedIn) to stay in touch. But, if you know that you won’t reconsider a candidate in the future – it’s best to be honest and avoid alluding to future opportunities.
Even if you’re rejecting a candidate outright, adding a short personal note (like ‘good luck with your X project’ or ‘best of luck with your future endeavours’) will increase the likelihood of leaving a good impression.
This late-stage candidate rejection email template will help you inform your candidates that they’re not moving forward to the final stage of your hiring process. You can customize your email to give your candidates some feedback and details about why you decided to reject them, especially if they went through an interview process.
For candidates rejected through your resume screening process, you should opt for a simple, short message. You could also choose between a formal or casual tone, depending on your company culture. For more inspiration, read our post-interview , applicant and candidate rejection letter samples or our job application rejection email template .
Sending rejection letters to candidates is an integral part of the hiring process. Signup for free to Workable’s all-in-one recruiting software for better candidate experience.
Email subject line.
Your application to [ Company_name ]
Dear [ Candidate_name ],
Thank you for taking the time to consider [ Company_name ]. We wanted to let you know that we have chosen to move forward with a different candidate for the [ Job_title ] position.
[ Optionally, include feedback from the hiring process for candidates who may be suitable for future openings: ] Our team was impressed by your skills and accomplishments. [ It’s best to include something that specifically drew your attention. ] We think you could be a good fit for other future openings and will reach out again if we find a good match.
We wish you all the best in your job search and future professional endeavors.
[ Your name ] [ Your email signature ]
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Unsuccessful Application Letter
Letter from company to inform applicant they have been unsuccessful
During the recruitment process, some applicants may be suitable enough to get the position while the rest is scratched off the list. Here, as an HR professional, you need to convey the rejection through a formal unsuccessful application letter. Writing an unsuccessful application letter can be confusing sometimes since it can be a failure notification to a wide group of job applicants. This letter is important to notify the applicants that they have been screened out. You must appreciate their efforts, motivate and encourage them to apply again for another job opening.
What to include in the letter?
Sending an unsuccessful application letter will show high professionalism while protecting your company from discrimination. It also provides the feedback for the candidate’s improvement. So, the letter should be brief, considerate, and straight. Getting an unsuccessful application letter is disappointing for the applicants. However, a well-composed rejection letter can minimize the heartbreak while encouraging the applicant to keep up with the job search.
Initiate the letter with thanking the candidate for showing interest in the position of your company. Convey that you regret to inform that the applicant will not be pursuing his/her candidacy for this position. Mention the reasons for being disqualified from the position clearly. Lastly, wish the applicants good luck for their future endeavours.
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