- • Led a team of 50+ professionals to streamline operational processes, resulting in a 15% increase in efficiency.
- • Implemented new financial management procedures, reducing costs by 10% and improving budget accuracy.
- • Collaborated with departmental heads to develop and execute strategic plans, leading to a 20% revenue growth.
- • Overhauled customer service protocols, resulting in a 25% increase in customer satisfaction scores.
- • Spearheaded a digital transformation project, enhancing data management and reducing operational errors by 30%.
- • Managed company finances with a focus on reducing debt, successfully decreasing liabilities by $2M within two years.
- • Directed daily operations for a major division, leading to a 12% increase in productivity.
- • Developed and implemented cost-saving measures, reducing operational expenses by 8% annually.
- • Oversaw the integration of advanced logistics software, improving supply chain efficiency by 20%.
- • Coordinated with finance teams to enhance budget planning processes, resulting in a 15% reduction in budget variances.
- • Led a cross-functional team to improve project management practices, resulting in timely completion of key initiatives.
- • Managed day-to-day operations of the logistics department, achieving a 10% reduction in turnaround time.
- • Implemented operational improvements that led to a 15% increase in departmental efficiency.
- • Supervised a team of 30+ employees, enhancing team performance through targeted training programs.
- • Developed and maintained relationships with key stakeholders, improving collaboration and operational outcomes.
5 General Manager Resume Examples & Guide for 2024
The general manager oversees the overall operations and strategic direction of the organization. On your resume, highlight your experience in team leadership, budget management, and successful project execution. Include strong communication abilities, problem-solving expertise, and a track record of driving performance improvements. Mention any quantifiable results you achieved, such as revenue growth or cost reductions, along with your ability to foster a positive workplace culture.
All resume examples in this guide
Assistant General Manager
Division Manager
Manager In Training
Team Manager
Restaurant General Manager
Hotel General Manager
Fitness General Manager
Warehouse General Manager
Construction General Manager
Automotive General Sales Manager
Adiminstrative General Manager
Resume guide.
GM resume sample
Resume format
Resume experience
General manager skills
Certifications and education
Resume summary
Additional sections
Key takeaways
When envisioning the general manager's responsibilities, you can ask yourself, is there anything these people don’t do? From strategic planning and budget management to team leadership and customer relations, a GM encounters an array of challenges daily.
Research shows that managers spend 54% of their time on administrative tasks, 30% on solving problems and collaborating, 10% on strategy and innovation, and only 7% on developing people and engaging with stakeholders.
This role demands versatility and adaptability, spanning the corporate hierarchy and requiring a unique blend of skills to navigate different levels effectively. As a GM, you're involved in day-to-day operations, staying current on numerous fronts while avoiding micromanagement to maintain team morale.
Our general manager resume guide will help you craft an application that captivates recruiters and shows your multifaceted expertise.
These related guide and cover letter examples are also worth checking out:
- Administrative general manager Resume Example
- Branch Manager Resume Example
- Business Manager Resume Example
- Director of Operations Resume Example
- International Sales Manager Resume Example
- Retail general manager Resume Example
- Regional Operations Manager Resume Example
- General manager Cover Letter Example
general manager resume sample
Take this example general manager resume and tailor it to your own needs. It only takes minutes with the Enhancv resume builder .
Lisa Smith general manager [email protected] | LinkedIn | New York, NY
Summary Experienced general manager with over 15 years of experience leading teams to success in dynamic business environments. Proven ability to drive growth, improve operations, and implement strategic initiatives. Strong leadership skills and a passion for team development.
general manager XYZ Corporation, New York, NY March 2018 – Present
- Oversee daily operations, ensuring efficiency and profitability.
- Implement strategic plans to improve company performance and customer satisfaction.
- Lead a team of 150+ employees, fostering a culture of excellence and accountability.
- Successfully increased revenue by 25% through innovative marketing strategies and operational improvements.
Operations Manager ABC Enterprises, Chicago, IL January 2012 – February 2018
- Managed operational processes and systems, ensuring compliance with industry standards.
- Developed and executed initiatives to enhance operational efficiency and reduce costs by 15%.
- Coordinated with various departments to streamline processes and improve communication.
- Played a key role in the successful launch of a new product line, contributing to a 30% sales increase.
Assistant Manager LMN Company, Boston, MA June 2008 – December 2011
- Assisted in managing daily operations and staff supervision.
- Conducted market research and analysis to support strategic planning.
- Implemented training programs that improved employee performance and satisfaction.
- Led a project to upgrade the company's IT systems, resulting in enhanced productivity and data management.
Master of Business Administration (MBA) Harvard Business School, Boston, MA Graduated: 2008
Bachelor of Science in Business Administration University of California, Berkeley, CA Graduated: 2004
Certifications
- Certified Manager (CM) – Institute of Certified Professional Managers, 2016
- Six Sigma Green Belt – American Society for Quality (ASQ), 2014
- Strategic Planning
- Operations Management
- Leadership & Team Development
- Financial Analysis & Budgeting
- Marketing Strategy
- Process Improvement
- Customer Relationship Management (CRM)
- Data Analysis & Reporting
- English (Native)
- Spanish (Proficient)
How to format a general manager resume
Follow these tips for an impeccable resume layout :
- Resume format : For most general managers, a reverse-chronological resume is preferred, as it clearly displays your unique career history progressively backward. It shows a clear career progression in a format widely recognized by employers. The reverse-chronological is best for those with a solid, linear career path and those wanting to emphasize their latest roles and achievements prominently.
- Resume design: Choose a professional resume template to impress recruiters at a glance. Ensure 1” margins on each side and select a sleek, easy-to-read font like Lato, Rubik, or Arial. Use elegant colors like dark blue, gray, or green to emphasize your strengths without appearing unprofessional.Aim for a 1-page resume to respect recruiters' time, prioritizing relevant information over listing every project.
- Header, contact info , & photo : A neat header at the top of your resume should contain essential contact information , like your name, phone number , e-mail address, and job title. Consider adding your LinkedIn profile for a quick overview of your path. You could also opt for a resume headline : a great way to set the tone of your resume. As for photos , check the requirements of the specific job you’re after. Generally, don’t include it as it might cause unconscious bias.
- File formatting: Choose a format that’ll keep your unique design in place. A PDF is perfect for that task, and it passes ATS (Applicant Tracking Systems) with flying colors! Name your file in a way that won’t confuse hiring managers. Include your first and last name, and the word “resume.” Like so: FirstName_LastName_Resume.
- Top sections: Your general manager resume should contain these sections: executive summary, work experience, skills, and education. We’ll discuss them in more detail below.
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Let's begin by highlighting your core strength: your experience.
How to write your general manager resume experience
The general manager role is so versatile, that the tasks you’re required to perform can vary a lot. Navigating the optimal approach for your general manager resume can be challenging. Here are some tips on formatting your GM resume:
- Reverse chronological order : List your work experience starting with the most recent position and work backward. This format highlights your most recent and relevant experience first.
- Clear job titles and company names : Bold or capitalize job titles and company names to make them stand out. Include the location and dates of employment for each role.
- Concise and relevant bullet points : Use bullet points to list your key responsibilities, achievements, and contributions in each role. Focus on quantifiable results and specific examples of how you added value to the company.
- Highlight leadership and management skills : Emphasize your leadership, strategic planning, and operational management skills. Include specific examples of team leadership, project management, and business growth initiatives.
- Use action verbs and keywords : Start each bullet point with strong action verbs (e.g., led, managed, developed, implemented). Include industry-specific keywords that can be found in the job description to ensure your resume passes through ATS and catches the eye of recruiters.
Measurable impact is crucial on a GM resume as it directly reflects one's ability to drive tangible results and improve organizational performance. Demonstrating quantifiable achievements displays your effectiveness in strategic decision-making, resource management, and overall contribution to the company's success.
As you examine the job description for your target general manager role, pay attention to two primary aspects: industry and processes. These two areas are unique to the job and will guide you in framing your experience section. If you’re applying for a general manager position in a specific industry (hospitality, retail aviation, etc.) and have experience in this industry, emphasize it.
Let’s take a look at a real-life restaurant general manager job description.
General manager
Position Overview
We are seeking an experienced and results-driven general manager to lead our full-service restaurant. The ideal candidate will possess extensive knowledge of food standards, demonstrate financial acumen, and have a proven track record of managing and developing teams to achieve operational excellence and financial targets. This role is critical to ensuring the seamless collaboration between kitchen and front-of-house operations, maintaining high standards of food, service, and facility, and fostering a positive and professional work environment.
Skills & Requirements
- Minimum 2 years of general manager experience in a full-service restaurant (scratch kitchen experience preferred).
- Minimum age requirement of 21 years.
- Excellent verbal and written communication skills.
- Results-driven; able to coach the team to hit restaurant targets (i.e., Wine Club Community growth).
- Ability to read, understand, and communicate in English.
- Demonstrates financial acumen.
- Extensive food knowledge and standards (Executive Kitchen Manager level).
- Proficient in Microsoft Office Suite.
- Preferred certifications: ServSafe and state/local licensing requirements.
- Must be able to lift and carry up to 40 lbs.
- Must be able to stand for at least 10 hours per shift.
- Must be able to work 50-60 hours per week.
- Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays.
Role & Responsibilities
- Oversee all aspects of restaurant operations and lead all Management and Hourly Team Members.
- Adhere to policies and manage assigned operating systems.
- Ensure collaboration between kitchen and front-of-house operations.
- Represent company values and create a respectful, positive, and professional work environment.
- Manage people by: approving hourly team member hiring decisions; ensuring managers are effectively directing workgroups; strategically navigating through challenges that occur in the restaurant; mentoring and developing managers.
- Take steps to ensure financial metrics are met and involve department managers to achieve results.
- Focus on service and ensure execution of all food, service, and facility standards
- Be responsible for achieving monthly sales and profit targets and analyzing/interpreting metrics.
- Be accountable for the overall success and results of the Wine Club Community.
- Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software, and the Microsoft Office Suite.
- Maintain a safe and healthy work environment and uphold food safety standards.
- Maintain a professional image by adhering to guidelines listed in the Team Member Handbook.
Now let’s see a well-written experience sample tailored to that ad:
- • Oversaw daily operations and managed a team of 50+ employees, including both Management and Hourly Team Members.
- • Implemented and adhered to company policies and operational systems, enhancing overall efficiency.
- • Ensured seamless collaboration between kitchen and front of house operations, fostering a cohesive team environment.
- • Mentored and developed managerial staff, resulting in a 20% improvement in team performance metrics.
- • Achieved monthly sales and profit targets consistently, analyzing metrics to drive strategic business decisions.
- • Maintained a safe, healthy work environment and upheld food safety standards, achieving high health inspection scores.
- • Managed the Wine Club Community, increasing membership by 30% over two years.
- • Proficiently operated POS System, Online Team Member Scheduler, and Inventory/Ordering software, ensuring smooth business operations.
Why this section works:
- Demonstrates leadership and management skills: The section highlights the candidate's ability to lead a large team and manage various aspects of restaurant operations, aligning with the job's emphasis on overseeing all management and hourly team members.
- Proven track record in meeting financial goals: The description and bullet points emphasize the candidate's success in achieving sales and profit targets, showcasing their financial acumen and results-driven approach.
- Tailored to job requirements: The experience section is specifically tailored to the job requirements and responsibilities, such as ensuring collaboration between kitchen and front-of-house operations, mentoring managers, and managing operating systems. This customization demonstrates the candidate's direct alignment with the role.
Let’s move on to the skills section of your resume.
Your skills section is like a power bank that charges the company you work for with impact. The most effective way to show your skills is to present them in the context of your previous job activities and accomplishments.
Which ones to choose, though? We already mentioned the general manager responsibilities can vary widely. Your best bet is to target the desired job posting by analyzing it for the most valued skills and specific keywords .
Choose industry-specific hard skills , and describe them in a separate section. These measurable skills, often backed by certifications, provide the technical expertise crucial for a general manager to deal with various business aspects effectively. Underlining them makes your qualifications transparent and valuable to future employers.
Take your pick from our list:
Best hard skills for your general manager resume
- P&L understanding
- Sales forecasting
- Data analysis
- Project management
- Inventory management
- Strategic planning
- Supply chain management
- Quality control
- Risk management
- Industry-specific knowledge
- Compliance oversight
- Microsoft Office Suite proficiency
- Customer Relationship Management (CRM) software
- Business Intelligence (BI) tools
- Enterprise Resource Planning (ERP) systems
- Digital marketing
- Financial management software
Soft skills are vital for general managers, enabling effective leadership, fostering a positive work culture, and ensuring smooth communication. While hard skills provide technical know-how, soft skills help apply this knowledge to motivate and guide teams toward success. Both are necessary for a well-rounded general manager. When describing your soft skills, it’s essential to offer context to enable recruiters understand your abilities accurately.
Here’s a list of the best soft skills to consider:
Best soft skills for your general manager resume
- Communication
- Problem-solving
- Decision-making
- Strategic thinking
- Adaptability
- Conflict resolution
- Time management
- Negotiation
- Critical thinking
- Team management
- Motivational
- Emotional intelligence
- Assertiveness
- Interpersonal skills
Now that we’ve seen how your robust skill set has been honed through years of hands-on experience, let's move on to the educational foundation that has equipped you with the tools to excel in leadership roles.
How to list your certifications and education on your resume
Educational requirements for general manager roles can vary, but a bachelor's degree is typically required. The fields preferred are usually related to the position such as engineering or business. An MBA can also offer a significant advantage in numerous industries.
Let’s see what a well-written education section looks like. We’ve tailored it to the job posting above.
- • Relevant coursework: Financial Management, Operations Management, Marketing Strategy, Organizational Behavior
This education section’s impressive:
- Relevant degree and institution: The Bachelor of Science in Business Administration from UCLA is highly relevant to the general manager role, providing a solid foundation in business principles applicable to restaurant management.
- Inclusion of GPA : Displaying a GPA of 3.9 on a 4.0 scale highlights outstanding academic achievements and competence in the field, which can be appealing to employers looking for candidates with a strong educational background.
- Relevant coursework: Listing relevant coursework such as Financial Management and Operations Management directly aligns with the job requirements, demonstrating that the candidate has studied subjects that are crucial for managing restaurant operations.
Certifications can provide a competitive edge , particularly in sectors where specialized knowledge is essential. Depending on your experience and industry, consider pursuing certifications in product management, HR, and similar areas.
Additional relevant certifications for general managers include those in project management, business analysis, and leadership development.
Here’s our list of best certifications for the role:
Best certifications for your general manager resume
- Certified Manager (CM)
- Certified in the Governance of Enterprise IT (CGEIT)
- Project Management Professional (PMP)
- Certified Finance Manager (CFM)
- Six Sigma Green Belt Certification
Now let’s move on to an essential part of your resume: your resume profile .
How to write your general manager resume summary
A compelling resume summary is essential for a general manager, serving as the initial touchpoint for recruiters and potential employers. It should immediately communicate your fit for the role by emphasizing relevant experience, key achievements, and the unique value you bring. A well-crafted summary can significantly distinguish you from other candidates in this pivotal role.
Here are some points to consider that highlight career achievements and core competencies in management.
Now let’s see a good resume summary for a general manager.
Here’s why it’s good:
- Emphasizes key achievements: Clearly mentions quantifiable results like increasing revenue by 30% and reducing costs by 20%, which demonstrates the candidate's impact.
- Showcases relevant experience: Displays over 15 years of experience in leading teams and managing operations, underscoring the candidate's extensive background.
- Highlights core competencies: Focuses on essential skills such as strategic planning, team leadership, and resource management, aligning with the general manager role requirements.
Now that you’ve crafted a compelling summary that demonstrates your key qualifications and achievements, think of any additional sections that’ll make your application one of a kind!
Additional sections for a general manager resume
Take a look at the top six additional sections we picked for a general manager. These provide a deeper insight into your capabilities and experiences, demonstrating why you’re the ideal candidate for the role.
- Achievements and awards : Showing recognitions and awards emphasizes your success and the impact of your contributions in previous roles.
- Professional affiliations : Including memberships in relevant industry associations demonstrates your commitment to staying informed and connected within your field.
- Volunteer experience : Showcasing your involvement in community service or volunteer work proves your dedication to social responsibility and leadership outside of the workplace.
- Projects : Highlighting specific projects you’ve led or contributed to provides concrete examples of your problem-solving and project management abilities.
- Languages : Listing languages you speak fluently can set you apart, especially in companies with a global presence or diverse clientele.
- Hobbies and interests : Including your hobbies and interests can provide a well-rounded view of your personality and demonstrate attributes that might be relevant to the role. Then again, not every hobby must have marketable value. Sometimes we do things because they bring us joy, and that’s enough. For one thing, this can even make us more concentrated and dedicated to what we do.
Think of your resume as the blueprint for a remarkable structure – your career. As a general manager, you’re the mastermind who designs, plans, and oversees the construction of success. Every line on your resume should be meticulously crafted, showcasing your ability to turn vision into reality and ideas into actionable plans.
Here’s how to do that:
- Choose a reverse-chronological resume format to present a captivating career overview.
- Choose an easy-to-read and follow resume layout.
- A little color on your resume can go a long way to enhance your strengths.
- Keep a clear, presentable header, and name your file correctly to win over recruiters.
- Customize your experience section to show you’re as versatile as general managers need to be.
- Quantifiable impact always captures attention, especially for results-oriented professions such as general management.
- Illustrate your soft, or people skills, to give hiring managers insight into who you are.
- Consider additional sections to show your personality.
General Manager resume examples
Explore additional general manager resume samples and guides and see what works for your level of experience or role.
Reasons for the effectiveness of this resume:
- Demonstrates sector-specific abilities
- Exhibits a consistent focus on a specific industry segment
The applicant has not only developed a career in restaurant management but has also consistently worked within luxury restaurants and hotels. This focus on a specific niche indicates commitment and an aspiration for advancement in the field.
Factors contributing to the success of this resume:
- Illustrates field-specific technical abilities
- Distinctive interests and skills that match the role
In some cases, specialized skills can provide an unforeseen benefit, depending on the job's requirements. The applicant is fluent in three languages, which can be a significant advantage for a hotel general manager position. Possessing relevant skills like these makes a candidate highly attractive to recruiters.
Factors that make this resume successful:
- Customizes the title to match the desired position
- Presents soft skills as key strengths
This general manager resume exemplifies the importance of tailoring the title to the targeted role. "Fitness GM" and "gym GM" convey nearly the same meaning, but recruiters may filter resumes based on the specific title they seek. It is crucial to adapt your resume to suit the intended job.
Reasons for this resume's effectiveness:
- Presence of pertinent trainings and courses
- Demonstration of particular successes and accomplishments
Trainings and certifications can be highly specific to a given industry. Although not mandatory for all General Manager positions, they can be beneficial for specialized roles such as Warehouse General Manager. Having certifications in areas like health and safety standards can give you a competitive edge.
Factors contributing to this resume's success:
- Display of industry awards
- Customized bullet points for the target job
Featuring awards and accomplishments on your resume is an effective method to showcase specialized skills and set yourself apart from competitors. Numerous general managers perform similar tasks daily, but not all of them are recognized with awards for their work.
Elements contributing to this resume's effectiveness:
- Each section is succinct and captivating
- Soft skills are reinforced with examples
Soft skills, such as "organized" and "team management," can have various interpretations. This candidate supports their soft skills with explanations and instances. Rather than expecting recruiters to take your word for it, provide proof to substantiate your claims.
Factors making this resume effective:
- Demonstrates consistency and growth
- Features industry-specific technical skills
Certain technical skills can be valuable depending on the role you're applying for. If you're seeking an administrative general manager position and have experience with programs like Salesforce and other relevant software, be sure to highlight those skills.
Looking to build your own General Manager resume?
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10 General Manager Resume Examples for 2024
Creating a resume for a general manager role can be challenging. You'll need to show leadership, strategic thinking, and operations management. This guide provides proven resume examples and useful advice. You'll learn how to highlight skills, experience, and achievements to stand out in the competitive job market.
- 05 Nov 2024 - 1 new section (Showcase leadership and growth) added
- 18 Oct 2024 - 1 new resume template (Hospitality General Manager) added
- 28 Sep 2024 - 1 new section (Tailor for company size) added
Next update scheduled for 17 Nov 2024
Here's what we see in the best resumes for general managers:
Show Impact With Numbers : Use metrics to show impact. Examples: increased revenue by 20% , reduced costs by 15% , improved team efficiency by 30% , boosted customer satisfaction by 25% .
Include Relevant Skills : Include skills you have and are mentioned on the job description. Popular skills are budgeting , project management , data analysis , strategic planning , operations management . Choose only the ones you have.
Highlight Specific Industries : Mention industries you have worked in to show your versatility, such as retail , finance , or technology . This shows you have experience in different settings.
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General Manager Resume Sample
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Education section placement
As a hiring manager, you must place the education section rightly on a general manager's resume. If the person has rich work experience, this section should follow the professional experience details. This shows that the person can manage and lead well from day one.
For someone fresh from school with a recent MBA or management-related degree, their education should take precedence. It can demonstrate their potential to become a strong leader, even if not yet proven in the work environment. Briefly list the degrees with emphasis on management or business studies, as these are valuable for a general managing role.
Highlight strategic thinking
Highlight your strategic thinking skills by showing specific examples of how you've improved processes or solved problems.
Include any experience with business development. This shows you can contribute to the company's growth.
Senior General Manager Resume Sample
Ideal length for a resume.
When applying for general management positions, your resume should be concise and impactful. You should aim to showcase your relevant experience on one page. This length is usually enough for those with less than 10 years of position-related experience. By focusing on what matters most, such as leadership roles and key achievements, you provide a clear picture of your capabilities.
For those with a robust background or senior-level experience, extending to two pages is acceptable. This allows you to detail significant leadership projects and management responsibilities. Ensure every point made is specific to general management, like overseeing operations or implementing strategic plans. Remember, even with a longer document, keep the most important and recent experiences on the first page. Make a strong impression with clear, easy-to-read text. Avoid small fonts and margins to maintain readability.
Junior General Manager Resume Sample
Show leadership skills.
As a general manager, showing leadership skills is important. Include examples of how you've led teams to reach goals.
Show your ability to manage resources and budgets effectively. These are key responsibilities for breaking into management positions.
Retail General Manager Resume Sample
Beat the resume screeners.
When you apply for a job as a general manager, your resume might first be read by a computer program called an Applicant Tracking System (ATS). To make sure it sees your skills, follow these steps.
First, use standard job titles. If you have been a 'team leader', it might be better to say 'manager' because the ATS looks for common keywords. Second, match your skills and experiences with the job ad. If the ad asks for 'budget management', and you have done this, make sure to include it in your resume.
- Use clear job titles like 'manager' or 'team supervisor'.
- Include keywords from the job ad, such as 'operations oversight' or 'staff training'.
Aspiring General Manager Resume Sample
Tailor your resume to the job.
To stand out as a general manager candidate, you need to show you can handle responsibility and lead teams. A well-tailored resume explains how your experience lines up with the job you want. Aim for examples that show you're good at solving problems, thinking critically and leading people.
- Include specifics about the size of teams you’ve managed and your impact on staff development, such as Job satisfaction increased by 25% under my leadership .
- Highlight financial management experience with examples like Oversaw budget of $2 million, cutting costs by 15% .
- For career changers, link past management experiences to a general manager’s roles, e.g., Coordinated cross-department projects improving operational efficiency by 20% .
Operations General Manager Resume Sample
Key skills for effective management.
As a general manager, it's important to show you have the right skills for the job. Think about the specific role you're applying for and choose skills that match. Here are some you might include:
- Project management
- Financial analysis
- Operations management
- Strategic planning
- Supply chain coordination
- Performance tracking
- Inventory management
- Data analysis
- Regulatory compliance
- Customer relationship management (CRM)
You don't need to list every skill. Pick the ones that you are good at and that fit the job you want. Most resumes have a skills section where you can show these off. This helps you get past the Applicant Tracking Systems (ATS) many companies use.
Remember to give examples of how you've used these skills in your past jobs. For a general manager, being able to use financial software or show experience with market analysis can set you apart. Always think about what the employer needs and how your skills match that.
Operations Manager Resume Sample
Showcase leadership and growth.
When you're aiming to land a role as a general manager, it's vital to show how you've climbed the ladder and taken charge in past positions. If you've led a team, managed a project successfully, or been promoted, these are key achievements to highlight. Consider the following ways to present this evidence on your resume:
- Detail any roles where you were responsible for leading a team. For example, 'Led a team of 10 sales associates to exceed targets by 15% over six months.'
- Include specific instances of promotions, such as 'Promoted from assistant manager to general manager within two years due to strong leadership and achieving company goals.'
Even if you're unsure about your leadership experience, think about times when you took the initiative or were recognized for your management skills. These can be smaller moments like:
- 'Recognized by upper management for developing a training program that increased team efficiency.'
- 'Chosen to spearhead a cross-departmental collaboration that improved service delivery by 20%.'
Remember, concrete examples that show growth and responsibility will make your resume stand out to employers.
Hospitality General Manager Resume Sample
Display impact with numbers.
As a general manager, showing your impact with numbers can make your resume stand out. Numbers help to quickly give a clear picture of your achievements.
Think through your past roles. Did you boost sales? Maybe you increased the annual revenue. Use numbers to show this. For example:
- Increased annual revenue by 25%
- Grew customer base by 150 new clients in one year
Cost management is also key. You might have reduced expenses. Consider statements like:
- Decreased operational costs by 15% through strategic vendor negotiations
- Reduced employee turnover by 30% with a new training program
Use numbers to show how you made operations more efficient. Maybe you cut down the time to complete a task or improved the team's performance. Examples could be:
- Streamlined inventory management, reducing stock discrepancies by 90%
- Enhanced team productivity by 40% , leading to a 20% increase in customer satisfaction
These numbers speak to your ability to lead effectively and deliver results. They give a clear, easy-to-understand picture of your success as a manager.
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9 General manager resume examples found
All examples are written by certified resume experts, and free for personal use. Copy any of the General manager resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these General manager resume examples as inspiration only, while creating your own resume.
Learn more about: how to write a perfect resume
Ensure a safe working environment for all employees, executing company processes and procedures successfully. Meet or exceed annual performance goals and solve problems.
- Reduced workplace accidents by 75% by providing updated and more frequent safety training, and provided updated learning documentation to the corporate level.
- Mentored and managed employee development plans, increasing job efficiency by 50%.
- Managed and reduced absenteeism, on-the-job issues, and training for all employees.
- Interviewed and hired 15 employees in a period of six months.
General manager
Coordinate the work of employees to deliver the highest standards and productivity possible, consistently maintaining customer satisfaction, and ensuring a clean and safe work environment. Deliver timely operational reports and collaborate with employees to identify areas that need improvement.
- Demonstrated strong interpersonal skills by reducing workplace conflict by 75% in the first year.
- Reduced waste by 20% by implementing new procedures and policies, and effectively presented these ideas at the corporate level, which have since become permanent company policy.
- Mentored and supervised employees as needed, providing evaluations and counseling as needed.
- Fostered a healthy company culture, reducing turnover by 25%.
- Build brand awareness in the community by engaging with top-spending customers and organizing large events.
Monitor procedures and standards to efficiently produce and maintain high quality products and services. Supervise, train, and coach all production associates, interview new candidates, and extend job offers.
- Achieved customer satisfaction scores over 95% while maintaining company target objectives for cost, quality, and safety.
- Maintained records of all phases of production, including safety and labor-related issues.
- Responsible for day-to-day manufacturing operations, including managing schedules and dealing with absenteeism.
- Evaluated employee performance and developed employee improvement plans, increasing employee efficiency by 15%.
Managed the day-to-day operations, conceptualizing and executing impactful strategies for business growth and performance improvement. Developed KPIs for key functions and directly supervised departmental heads and managers.
- Fostered a 40% business growth through strategic decision-making on key investments and the establishment of targeted goals and objectives.
- Amplified customer satisfaction by 30% through the continuous improvement in customer service and offerings.
- Optimized staff output by onboarding high-performing talent and establishing individualized and team training and mentorship programs.
Responsible for all aspects of operations, including raw materials receiving, assembly, and shipping. Manage schedules, employees, and workflow improvements. Supervise and train new employees with a focus on workplace safety and productivity.
- Interviewed, hired, and trained 50 new employees in one year.
- Exceeded productivity quotas by 20% for the year by identifying new workflow processes and utilizing new training materials.
- Evaluated and tested newly manufactured products for quality assurance.
- Managed inventory storage and shipping, working closely with operations managers to reduce delivery costs by 30%.
- Championed positive company culture, improving employee morale by 15% and reducing employee turnover by 40%.
Manage daily operations and a team of employees at a retail location. Ensure compliance with company safety and quality standards, and maintain target objectives for sales and community engagement.
- Managed all aspects of day-to-day operations including budget creation, service initiatives, employee metrics, and payroll.
- Monitored and developed team member performance, provided supervision when needed, and reduced turnover by 15%.
- Interviewed and recruited 10 additional team members over 1 year.
- Identified operational performance, productivity, and efficiency gaps and increased employee efficiency by 30% over 1 year.
Oversaw warehouse operations and staff performance at high-volume, mid-sized logistics companies. Advised clients on process improvements utilizing updated budgeting and cost-saving data. Managed shipments deliveries and resolved issues related to faulty merchandise and damaged returns.
- Directed the daily workflow of plant operations crews, ensuring a safe work environment for all team members and collaborating with the engineering staff to resolve production issues.
- Maintained closed communication with the shipping clerk and logistics team to confirm on-time delivery of all shipments. Verified that each shift was fully staffed and that all machine lines were in operation to ensure high product quality for each custom order.
- Interviewed seasonal employees for temporary hire and supervised over 50 direct reports, focusing on claim processing, customer service, and OHSA compliance within the warehouse.
- Reduced overtime by 15% and accelerated returns processing time by 42% by introducing new training initiatives to improve the productivity of the customer service desk as well as refreshing staff schedules based on service needs.
- Trained 35 associates on customer service best practices and how to take the lead in teamwork, efficiency, and accuracy.
Directed key turnaround initiatives in employee performance, customer service, operations, as well as profitability and cost containment. Established robust frameworks for staff training and development and continuous process improvement.
- Drove a benchmark sales turnaround that saw an improvement from $20 million in sales against a target of $35 million to $50 million within a year.
- Reworked the go-to-market strategy, growing the market share from 30% to over 55% within three years, which was previously considered a mirage.
- Grew the strategic management team from 4 to 9, facilitating the development of game-changing strategies that slashed costs and improved profitability by 30% and 42%, respectively.
Coordinated employee operations, trained new staff, and fostered an environment where employees were motivated to deliver top performance. Managed auditing procedures, drafted internal control recommendation letters to clients, and consulted with partners on process improvements in the areas of divisional profitability, management exception reporting, and break-even analysis.
- Increased sales to more than $3 million by investigating alternative product distribution methods and strengthening working relationships with clients and business partners.
- Performed ongoing training of 21 part-time IT Support Technicians and 15 front-line team members, coaching staff on customer loyalty and how to leave a positive impression on clients.
- Assisted with the preparation of worker compensation audits, annual budgets, costs, and reviewed management representation letters before final accountants' and auditors' reports.
- Trained and supervised 18 new hires, evaluating their performance, and coaching them on accident prevention, departmental procedures, and customer assistance.
- Drafted accurate monthly reports for the upper management personnel, providing detailed information on statistical performance and plans for future improvements.
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3 General Manager Resume Examples Proven to Work in 2024
General Manager Resume
Elegant general manager resume, clean general manager resume.
- General Manager Resume Writing 101
Every business needs a talented leader to oversee daily operations. With you in charge, operational policies are enforced, budgets are managed, and company goals are met.
Is your resume template effectively displaying your managerial skills and helping you create a stellar resume?
When companies hire a GM, they take a detailed approach to ensure an exceptional leader is chosen for the position. To help you optimize for success, we’ve created our cover letter generator and general manager resume examples that are research-driven and proven to be successful in today’s job market.
or download as PDF
Related resume examples
- Case manager
- Operations manager
- Product manager
- Account manager
What Matters Most: Your General Manager Skills & Work Experience
Every company’s GM needs a broad skill set. That can include stakeholder relations, analyzing financial statements, or deploying the most efficient production processes. So, how do you narrow down the top job skills to put on your resume?
The best way to optimize is to understand each company’s needs and customize your resume accordingly. Reviewing the job description will help you understand specific CRM or analytics software the company uses, along with any core process improvement methodologies like Six Sigma or Lean.
Here are some top general manager skills to get you started.
9 top general manager skills
- Google Analytics
- Staff Development
- Stakeholder Relations
- Process Improvement
- Financial Analysis
- Market Trends
- Vendor Management
Sample general manager work experience bullet points
You’re skilled in financial analysis and market trends, but you’ll still need more to show you’re the right fit for the job. You can use your work experience bullet points to really make your top job skills shine.
A great way to make these successful is using short descriptions with metrics in each one. For example, you could explain how you implemented Google Data Studio to boost data accessibility by 46%.
It’s also a great idea to use action words like “oversaw” or “reviewed” to make these examples engaging, just like you’d want to do to grab attention when running a company board meeting.
Here are a few samples:
- Led a 120-person production team while implementing Six Sigma processes, resulting in a 35% increase in productive efficiency.
- Analyzed quarterly spending in Xero, identifying 15 cost-saving measures that reduced spending by $330,000.
- Spearheaded a change management initiative that implemented a new employee training system, resulting in a 55% increase in adherence to company policies.
- Introduced a new inventory management system using Fishbowl that boosted accuracy by 39%.
Top 5 Tips for Your General Manager Resume
- GMs need to have a well-rounded skill set. Your examples should show both how you lead and the technical abilities you possess. For example, leading a 19-person financial team to compile tax-related data, finishing eight days before the target filing date.
- Including numbers in your examples is an excellent way to showcase your impact as a leader. For instance, you could explain how you streamlined customer service systems using Zendesk to boost satisfaction scores by 48%.
- Format your resume like you would when compiling documentation of key market trends. You should use clear headers, bullet points to break up information, and 12-14 point fonts that are easy to read.
- Every business runs at a fast pace, so you want to avoid your resume being too long. Keep it on a single page while emphasizing the primary skills each company is looking for, like stakeholder relations or Oracle HCM.
- General management applicants should put their most recent experiences first. It’ll help you emphasize the right skills and show how you’ve grown in an ever-changing business environment where software like Salesforce and Xero are continuously being updated.
Even if you haven’t worked as a GM, you still likely have many transferable skills from previous positions as a team leader, assistant manager, or supervisor. If you don’t have much management experience, you could also talk about how you’ve led teams on projects or trained new employees.
You should limit your general management resume to three or four jobs. Ideally, you’ll want to include leadership positions that use skills that fit what the company is seeking. For instance, if you’ll be performing financial analysis, previous roles managing financial statements or budgets would work well.
General managers with ten or more years of experience will benefit from a resume summary . It’ll help you emphasize in a few sentences your top achievements and abilities, like how you used Lean methodologies in manufacturing organizations, boosting the effectiveness of quality control efforts by an average of 47%.
General Manager Resume Example & Writing Guide
Create an effective General Manager resume using this real-world example and writing guide. Learn what to include and how to showcase your skills and experience. Get expert tips for structuring and formatting your resume. Follow best practices to make your application stand out. Includes a complete GM resume sample you can use for reference.
A solid resume is a must-have for any General Manager looking for a new job. In a busy job market, your resume needs to quickly grab the attention of hiring managers and showcase your skills and experience. But writing a resume that stands out isn't always easy, especially if you're not sure what to include or how to structure it.
That's where this guide comes in. We'll walk you through the key parts of a General Manager resume and show you how to highlight your biggest wins. You'll get tips on what to include in each section, how to talk about your achievements, and how to make your resume easy to read. We've also included a real-world resume example so you can see these tips in action.
By the end of this article, you'll have all the info you need to write a General Manager resume that gets results. Let's dive in and start crafting your winning resume!
Common Responsibilities Listed on General Manager Resumes
- Oversee and manage daily operations of the business or organization
- Develop and implement strategic plans and objectives for growth and profitability
- Manage and lead teams of managers and staff across various departments
- Analyze financial data, prepare reports, and monitor budgets and expenses
- Ensure compliance with applicable laws, regulations, and company policies
- Identify areas for improvement and implement process optimization measures
- Manage customer and client relationships, address concerns, and ensure satisfaction
- Represent the company at events, meetings, and conferences
- Collaborate with other executives and stakeholders to align goals and strategies
- Recruit, hire, train, and develop staff, promoting talent growth and retention
- Oversee marketing, sales, and promotional activities to drive business growth
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How to write a Resume Summary
First, imagine trying to encapsulate what makes a savory and beautifully baked loaf of bread worth all the time and effort in only a few careful words? This is the challenge you face when creating the summary/objective section on your resume. This concise yet potent portion of the document gives a quick overlook of the professional individual you are and conveys value you bring to the table. As a general manager, the focus of this section should be on your high-level skills, competencies, relevant experience, and leadership abilities.
As professional writing tips suggest, using a concise language is pivotal. Not due to antipathy toward long sentences, but with respect to the person reading the document; they only have a few seconds to gauge your professional value. Thus, being brief is incredibly beneficial in your objective or summary.
Imagine a summary that resembles an elevator pitch; you're communicating the core of your professional background and value proposition to your potential employer, all within a short time frame. For a General Manager role, concentrate on leadership, strategic planning, oversight capabilities, and proficiency in driving business growth. Here, specificity rather than vagueness is advantageous.
When writing, remember that active voice showcases authority better than passive voice. Instead of saying, "Processes have been implemented to increase profits...", say, "I implemented processes to increase profits...". This communicates an image of a proactive doer, rather than a mere observer.
Adopt a candidate-centric approach rather than company-centric; the focus in your career summary should be you and the value you can provide. This section is not about what the company can do for you, but what you can do for the company.
When speaking of achievement, it's beneficial to pair them with solid quantities or data points, if possible. Concrete facts and numbers communicate a definitive picture and make your achievements tangible. For instance, if you contributed to cost-saving initiatives, put forth an estimation of how large of an impact you made. Specific numbers give the recruiter a better idea of the scale at which you've performed.
Finally, stay away from buzzwords and superfluous adjectives. Make sure each word has a purpose, and that purpose is to convey your skills and competencies.
Remember, the objective/summary section of the resume does not need to be filled with superlative language to resonate with the reader but a careful collection of words that mirrors an image of a professionally competent and valuable candidate.
Strong Summaries
- Adept General Manager with over 10 years in the industry, excelling in developing efficient business operations, sales strategy execution and team leadership. Proven track record of improving profitability and workflow management through applying strong cost control, customer service and strategic planning skills.
- Experienced General Manager with deep understanding of business functions such as HR, Finance, marketing and operations. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives.
- Ambitious General Manager with 15 years of experience in the hospitality industry. Thrives in high-pressure environments and excels at developing staff and creating a high-performing team environment. Highly efficient in budgeting and financial management.
- Dynamic General Manager with a strong background in increasing profit margins and building organizational consistency and integrity. Able to motivate, innovate and lead with authority while maintaining a tactful and diplomatic demeanor.
Why these are strong ?
The above are good examples of professional summaries because they clearly state the candidate’s title (General Manager), their years of experience, and their key skills. Each example is unique because they focus on different facets - improvement in business operations, understanding of various business functions, excelling in high-pressure environments, and increasing profit margins. These are useful practices in writing professional summaries because they give the employer a clear snapshot of the candidate's qualifications and suitability for the role in a concise manner.
Weak Summaries
- I am a general manager looking for a job. I have some experience in managing things. I once managed a store.
- General Manager with strong skills in getting things done. I have been a manager before, working at various places.
- Looking for a General Manager position. I have managed people and things.
- I am good at managing. I have experience in being a manager at many places.
Why these are weak ?
Firstly, all these examples are vague. They do not mention any specific responsibilities, achievements, or skills. Furthermore, they lack the level of professionalism expected in a resume summary. The first example is casual and informal, the second one is too generic and the third, and fourth one is repetitive. A good professional summary should be concise, specific, and should highlight relevant skills and experiences. Also, using vague terms like 'some experience', 'various places', 'people and things' instead of providing concrete details about responsibilities handled, the type of organizations worked with or the team size managed is a bad practice as it does not give the reader a clear understanding of the candidate's capabilities.
Showcase your Work Experience
Embarking on your professional journey as a General Manager can undoubtedly generate a wealth of experiences that you can capitalize on when building your resume. Ensuring a well-executed and effective Work Experience section is a non-negotiable key element in the quest for success.
While the Work Experience section might simply appear to be a list of your job histories to you, to a potential employer, however, it's the clearest indicator they have for understanding your abilities, foundation of knowledge, and what you can bring to the new role. It impacts your credibility, in the sense that it clearly represents your skills and proficiency. Through careful and considerate construction of this section, you can strongly display your expertise and authority in your field which builds a sense of trustworthiness with potential employers.
Emphasize the Relevant Experiences
When constructing your work experience, focus on what's relevant for the position you are aiming for. Highlight the core responsibilities, skills, and achievements of your managerial roles that align best with the job description of the job you're applying for.
Be Specific with Numbers
Whenever possible, quantify your achievements. Did you increase sales or reduce costs? Include details like these with exact numbers. Your achievements can act as evidence of your skills, expertise, and significant contributions in the past.
Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.
Use Strong Verbs Consistently
Using strong, actionable verbs at the beginning of each bullet point helps to express your experience more effectively. They offer a clear and concise overview of your responsibilities and achievements, keeping the employer's attention without overwhelming them with unnecessary details.
Prioritize Information
List more recent jobs first, with experience and accomplishments listed in a reverse-chronological order. This helps to immediately highlight the recent, and possibly more rigorous, responsibilities undertaken within the industry.
Customize for Each Application
When applying for different jobs, ensure that your resume is tailored for each position. This shines a light on your adaptability, readiness, and in-depth understanding of what the role requires.
In every move you make on your professional journey, make sure your Work Experience section moves with you in a way that truly shines a spotlight on your capabilities, achievements, and professional growth. Your experience is yours uniquely; ensuring it's communicated effectively can significantly enhance the chances of landing that interview, regardless of the competition. With that in mind, ensuring that your work experience clearly articulates your expertise, authority, and trustworthiness is of utmost importance.
Strong Experiences
- Successfully led a team of 50+ employees to achieve a 25% increase in annual sales revenue.
- Implemented a new inventory management system that reduced wasted stock levels by 30%.
- Developed and executed strategic plans resulting in a 20% efficiency improvement.
- Directed the operational budget with a reduction in costs by 15% during the first quarter.
- Fostered an environment of customer satisfaction which reduced client churn rate by 10%.
These examples are considered good because they are specific, measurable, and provide a clear demonstration of the individual's capabilities as a General Manager. Good bullet points in a resume should provide tangible evidence of achievements and skills. They should be results-oriented, focusing on what the individual has successfully achieved in their role. These examples are quantifiable, highlighting key metrics and stats to illustrate the individual's impact. Moreover, they use power verbs like 'led', 'implemented', 'developed', 'directed', and 'fostered', which provide more impact and emphasize the individual's active role in achieving achievements.
Weak Experiences
- Being a general manager
- Worked as a manager
- I was a manager at my previous job
- My job before was general manager
- Managed a team
These examples are bad practices due to their lack of specificity and failure to demonstrate measurable results. They are too vague and fail to provide a clear picture of the individual's responsibilities, achievements, or the impact they had in their previous role as a General Manager. They also lack action words that articulate the tasks performed. Good resume bullet points for work experience should utilize action verbs, quantify results where possible, and clearly define the scope of responsibilities. Employers want to see achievements, skills, and specific examples of job performance, not a simple reiteration of a job title. A well-crafted bullet point could be 'Led a team of 15, increasing sales by 30% in a span of 6 months' which is more descriptive and tells an employer about the applicant's leadership capabilities and their ability to drive growth.
Skills, Keywords & ATS Tips
When you're penning a General Manager resume, two types of skills are crucial: hard and soft skills. Though both hold value, understanding their unique importance, and knowing how they link with Keywords and Applicant Tracking Systems (ATS) can maximize your resume's impact. Let's simplify this concept without using industry jargon.
What are Hard and Soft Skills?
Hard skills are tangible, teachable skills. In the context of a General Manager, these may include budgeting, analytics, project management, and so on. They are measurable and directly tied to your profession.
Soft skills, on the other hand, relate to how you work and interact with others. They're harder to quantify. As a General Manager, key soft skills might be leadership, communication, problem-solving, etc.
The Importance of Hard and Soft Skills
In a General Manager role, hard skills help execute core duties. They demonstrate your technical knowledge and ability to handle the job specifics. But hard skills alone won’t win you the role.
The soft skills essentially show you're a well-rounded candidate. They depict your ability to lead a team, deal with conflicts, inspire and communicate effectively. So, while your hard skills might get your foot in the door, your soft skills will help you ace the interview and cope in your role.
Link between Keywords, ATS, and Skills
Keywords can make a significant difference to whether your resume reaches the hiring manager. This is where the ATS comes in. These systems scan your resume for relevant keywords, which in this case, refer to the specific hard and soft skills listed in the job advertisement.
By including these skills in your resume, you're matching keywords that the ATS is set to detect. You're therefore increasing your chances of passing the system.
Making the Most of the Skills Section
Pack your skills section with a blend of hard and soft skills that align with the job specification. Use clear, straightforward language when listing both types of skills. This way, you ensure your matching skills are picked up by the ATS, boosting your prospect of landing an interview.
Lastly, while hard skills might be learned or trained, soft skills often come naturally. So be genuine while listing them. It's simpler to develop a hard skill than it is to fabricate a soft skill.
Top Hard & Soft Skills for Full Stack Developers
Hard skills.
- Strategic Planning
- Financial Management
- Operations Management
- Business Development
- Project Management
- Risk Management
- Decision Making
- Change Management
- Negotiation
- Data Analysis
- Market Analysis
- Contract Management
- Supply Chain Management
- Quality Assurance
Soft Skills
- Communication
- Problem Solving
- Adaptability
- Critical Thinking
- Emotional Intelligence
- Team Building
- Conflict Resolution
- Time Management
- Stress Management
- Interpersonal Skills
- Strategic Thinking
Top Action Verbs
Use action verbs to highlight achievements and responsibilities on your resume.
- Implemented
- Coordinated
- Facilitated
- Established
- Spearheaded
- Collaborated
- Prioritized
- Communicated
- Streamlined
To effectively add education and certificates to your resume as a General Manager, consider the following steps. First, create a designated section titled 'Education' or 'Certifications'. List your highest education level or most relevant certification first, noting the name of the award, the institution, and the year earned. Continue this format for subsequent credentials. For relevancy, emphasize specialized trainings or certifications related to management. Remember, highlight your achievements that match the job requirements, demonstrating your fit for the role.
Resume FAQs for General Managers
What is the ideal length for a general manager resume.
The ideal length for a General Manager resume is typically 1-2 pages. It should be concise yet comprehensive, highlighting your most relevant qualifications and achievements.
What is the best resume format for a General Manager position?
The reverse-chronological format is generally recommended for General Manager resumes. This format lists your work experience in reverse chronological order, with the most recent position first, followed by earlier roles.
How should I structure my General Manager resume?
A well-structured General Manager resume should include sections for a professional summary, core competencies, work experience, leadership achievements, and any relevant certifications or training.
What keywords should I include in my General Manager resume?
Include keywords relevant to the General Manager role, such as strategic planning, operations management, team leadership, budget oversight, process improvement, and any industry-specific terms.
How can I make my General Manager resume stand out?
To make your General Manager resume stand out, quantify your achievements with metrics and data, highlight your leadership skills and ability to drive results, and tailor your content to the specific job requirements.
A General Manager oversees all operational aspects of a business, makes high-level strategic decisions, and leads the management team. Proven expertise in areas like budgeting, performance optimization, and cross-functional team leadership is essential. When crafting your resume, quantify achievements with metrics that demonstrate your impact on profitability, efficiency, and growth. Highlight skills in motivating teams, negotiating contracts, and implementing successful business strategies.
Dynamic and results-driven General Manager with a proven track record of leading cross-functional teams to achieve operational excellence and drive business growth. Skilled in developing and implementing strategic initiatives that optimize performance, enhance customer satisfaction, and increase profitability. Adept at fostering a culture of collaboration, innovation, and continuous improvement.
- Spearheaded the successful launch of a new luxury resort, achieving 95% occupancy within the first 6 months of operation.
- Implemented a comprehensive training and development program, resulting in a 25% increase in employee retention and a 15% improvement in guest satisfaction scores.
- Optimized resource allocation and streamlined processes, reducing operational costs by 12% while maintaining high service standards.
- Developed and executed targeted marketing campaigns, leading to a 20% increase in revenue from key customer segments.
- Collaborated with the executive team to create and implement a 5-year strategic plan, aligning the resort's objectives with the company's overall vision.
- Played a key role in the successful integration of a newly acquired property, ensuring a seamless transition and minimal disruption to operations.
- Implemented a waste reduction initiative, resulting in a 30% decrease in food waste and a 15% reduction in overall waste management costs.
- Developed and launched a guest loyalty program, increasing repeat bookings by 18% and generating a 10% increase in revenue from loyalty members.
- Led the redesign of the hotel's website and booking engine, improving user experience and increasing online bookings by 25%.
- Mentored and coached department heads, fostering a culture of professional development and succession planning.
- Implemented a lean management system, streamlining processes and improving efficiency across all departments, resulting in a 15% increase in productivity.
- Developed and executed a comprehensive energy management plan, reducing energy consumption by 20% and saving the hotel over $150,000 annually.
- Led the successful implementation of a new property management system, ensuring a smooth transition and providing training to all staff members.
- Collaborated with the sales and marketing team to develop targeted promotions and packages, resulting in a 12% increase in occupancy during off-peak seasons.
- Conducted regular audits and inspections to ensure compliance with brand standards and local regulations, consistently achieving top scores.
- Revenue Management
- Customer Service
- Team Leadership
- Employee Engagement
- Process Improvement
- Marketing Strategy
IMAGES
VIDEO
COMMENTS
In this article, we define a general manager and explain the key elements of a general manager's resume, providing two different resume examples. When you're ready, you can upload a resume file or build an Indeed resume to begin looking for a general manager role that matches your skills and preferences. Get interview-ready with tips from Indeed.
Bad example: “ Hardworking and reliable General Manager with over 10 years of experience in the industry. Skilled in problem solving and customer service. Dedicated to ensuring the highest quality of service for all customers.”.
3. Include General Manager-related keywords in your resume. Using resume keywords specific to general management will make your resume stand out from generic applicants, and will also help make your resume ATS friendly. Plus, including such keywords will make your skill section appear tailor-made for the position (use words from the job listing ...
Examples: Below an example of a General Manager Resume’s education for someone with more than five years’ experience: 2018 – Current Ph.D. in Business Administration, California University, CA. 2006-2008 Masters in Business Administration, Chicago State University, IL.
Profile Example #2. A General Manager with eight years of experience within the restaurant industry, specializing in operations management, logistics, vendor management, and P&L. A strong history of developing innovative business strategies to improve gross margins.
5 General Manager Resume Examples & Guide for 2024. The general manager oversees the overall operations and strategic direction of the organization. On your resume, highlight your experience in team leadership, budget management, and successful project execution. Include strong communication abilities, problem-solving expertise, and a track ...
Here's what we see in the best resumes for general managers: Show Impact With Numbers: Use metrics to show impact. Examples: increased revenue by 20%, reduced costs by 15%, improved team efficiency by 30%, boosted customer satisfaction by 25%. Include Relevant Skills: Include skills you have and are mentioned on the job description.
All examples are written by certified resume experts, and free for personal use. Copy any of the General manager resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these General manager resume examples as inspiration only, while creating your own resume.
Top 5 Tips for Your General Manager Resume. Use a mix of technical and leadership skills. GMs need to have a well-rounded skill set. Your examples should show both how you lead and the technical abilities you possess. For example, leading a 19-person financial team to compile tax-related data, finishing eight days before the target filing date.
Elevate your job application with our comprehensive General Manager Resume Example and Writing Guide. Discover actionable tips and strategies to craft a compelling resume that showcases your leadership skills and industry expertise, helping you stand out from the competition and secure your dream management position.