10 essential critical thinking skills

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What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

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Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

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Professional Skills

• Jul 21, 2019

10 Ways to Develop Your Critical Thinking Skills

Valerie David

Lifestyle and Career Expert

Many a TV and movie hero would have you believe that all the best decisions are made with a ‘gut feeling’. Unlike that onscreen police detective whose hunches solve major crimes and get him the key to the city, however, most of us would likely be jobless if we operated this way.

While intuition can be a valuable skill in the workplace , most employers would prefer you excel in critical thinking and problem solving . So, what makes someone a critical thinker, exactly? It’s the ability to look at issues objectively and effectively, without letting bias or emotions cloud your judgement.

It’s not an easy task, but critical thinking improves your communication with others, helps you solve problems in the best interests of everyone involved, and allows you to see a clearer path to success and advancement in your career . The good news is you can begin right away, so read on to learn how to develop your critical thinking skills.

1. Take Time to Evaluate Your Decision Making

The first step in developing your critical thinking skills is to set aside time to evaluate your daily choices and decisions. In the same way a coach looks at a recording of a game to identify his team’s strengths and weaknesses, use this exercise to identify your successful actions that day, as well as the scenarios that didn’t turn out as well as you hoped.

Ask yourself a series of questions about those actions. What was your motivation? Did you achieve your goals? Did you do something contrary to your own belief system? Take the extra time to really think about your answers. You might want to keep a journal of these self-evaluations to help you spot patterns in your thinking and decision making .

2. Avoid Egocentrism

Most people evaluate issues or disagreements with the default view that they themselves are correct. Being a more critical thinker requires us to contemplate the possibility that we may be wrong or are acting in our own self-interest rather than the good of others or of the company we work for.

Two prominent authors and instructors in the field of critical thinking development , Richard Paul and Linda Elder, say that feelings of irritation and resentment during the workday can actually be signs of egocentric thinking. Considering how a ‘rational’ person (think Mr Spock from Star Trek ) might have reacted to the same situation can help you understand how your own emotions or bias affected your actions.

Those same emotions can also affect your interpretation of others’ actions. Taking arguments personally and feeling attacked by someone else’s opinion can cloud your judgement. Try to view their statements as an attempt to solve a problem or improve conditions, and not a strike against your self-worth.

3. Be an Active Listener

When someone is speaking to us, we are often more focused on what we’re going to say in response than in carefully listening to everything they’re sharing. We miss important details and don’t take the time to consider or fully comprehend their point of view.

Next time you converse with someone, actively listen to their story, their argument and even their criticisms. Cataloguing all this information without immediately reacting to it helps you improve your critical thinking skills and understand your colleagues better.

Active listening also gives you the time to experience and empathise with their situation, which is helpful for facilitating teamwork and resolving conflicts at work .

4. Analyse the Information

Gathering data is only the first step in the process of becoming a critical thinker. Achieving a goal or resolving an argument requires analysing all that information. This once again means asking a lot of questions.

• What is the source of the information?
• Are there gaps in logic in someone’s argument?
• Are they using emotion rather than facts to sway your opinion?
• Is there any evidence to support their point of view or yours?

In a work environment, you have to carefully dissect each side of an issue, and then consider how any decision would affect your colleagues as well as the company’s bottom line.

5. Gather Research

Another important step in improving your critical thinking skills is to accept that you don’t know everything. Many articles have been written about common misconceptions about a whole range of subjects, so you should always take the time to verify any ‘facts’ you base your decisions or arguments on.

The trick of researching is to find reliable information. Always check the source. Is it a well-respected journal or news outlet? Is the author an educated and experienced expert? Can you verify the same information from multiple sites or authorities?

Critical thinkers also consider an author’s agenda, anything from a political affiliation to a product to sell.

6. Develop Your Curiosity

Think about the last time you conversed with someone who asked you a lot of detailed questions and made you uncomfortable. We often spend time with friends, sharing opinions without challenge, and it can be startling when someone actually calls us out on those opinions. Forced to explain our thought process, we may realise our argument wasn’t that sound after all.

If you want to develop your critical thinking, it’s time to be that questioning person. When someone shares an idea or judgement, don’t just accept it and move on to the next thing. Indulge your curiosity and ask some open-ended questions to get more details, and further explore the issue.

7. Approach Arguments with Compassion

In the age of social media discourse, which can escalate rapidly from name-calling to harassment to even death threats, a peaceful approach can be daunting. The first step is to look for the logic in an opponent’s argument. Focus on the critical thinking skills you apply to your own decisions and examine their motivations, evidence and reasoning.

Making an immediate effort to understand the opposing point of view can help keep you from becoming defensive and escalating the disagreement. The compassionate approach won’t necessarily lead to complete harmony, but an open mind allows you to examine all the information and, hopefully, find common ground.

The ability to understand others’ emotions and skilfully negotiate with them is considered a valuable skill to potential employers . Becoming a critical thinker in highly charged situations needn't be wasted on Twitter flame wars; it’s extremely useful in making a sale to a difficult client, keeping an unhappy customer on board or even convincing your boss to use your idea for a new product line instead of theirs.

8. Examine Decisions in Multiple Environments

When facing a difficult decision, everyone has heard the advice to ‘sleep on it’. This is sound advice. One of the main pillars of critical thinking is to remove emotion from the equation. If you’ve just had an argument with a colleague, you’ve been reprimanded by your boss for a mistake or even if you’ve just had an all-around bad day at work , it’s best to hold off on important decisions until you feel calmer and more rational.

Even when things are peaceful, take the time to look at a problem from multiple angles. Change your environment, mood, and who you interact with to help spark creative thinking and get you to a solution you might not have considered at the start.

9. Assign Yourself a Problem to Work On

Any skill you want to master requires practice. Applying critical thinking in your daily interactions will help you improve, but a specific task is also useful. Think of an issue in your career and spend any free moments during the day, like during your commute or on your lunch break, breaking that problem down into pieces you can analyse.

The goal during this analysis is to identify actionable elements. What can you do right now? What moves can you make over time to reach the perfect solution? How can you work around the issues that you can’t control? Continue to analyse the results after you act and adapt your strategies as you move forward.

Critical thinking and problem solving have always been useful at work, but employers will increasingly look for these skills as jobs become more complex and challenging due to ever-evolving technology and globalisation. Continue to assign yourself problems to tackle; even minor issues will help you keep your critical skills sharp.

10. Talk to a More Diverse Group of People

You can develop critical thinking skills with a lot of self-reflection, research and study, but staying locked in your own bubble can lead right back to egocentrism. Seek out people with different backgrounds, experiences and opinions to simply learn from them or to engage in some lively debate.

One of the most positive aspects of the internet is that it allows us to make these connections more easily. Aside from forums, group chats and social media, consider guesting on a podcast in your field of expertise. The more casual format can lead to some lively discussions and will force you to apply all your critical thinking skills on the fly. You can approach podcasters directly or try out services like Podcast Guests to connect you with interested hosts.

The key to improving your critical thinking skills is to constantly ask questions and seek the truth about everyone’s motives and actions, including your own. You won’t always be able to keep emotions out of an argument but practising these critical thinking strategies will help you find your way through difficult and complex situations to the best possible outcome.

Can you think of a time when these strategies helped you solve a problem at work? Do you have your own techniques for perfecting critical thinking? Let us know in the comments section below.

Scott H Young

Rasmussen College

Soft Skills

Critical Thinking Skills

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

• ChatGPT vs human editor
• ChatGPT citations
• Is ChatGPT trustworthy?
• Using ChatGPT for your studies
• What is ChatGPT?
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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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3 Core Critical Thinking Skills Every Thinker Should Have

Critically thinking about critical thinking skills..

Posted March 13, 2020 | Reviewed by Ekua Hagan

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I recently received an email from an educator friend, asking me to briefly describe the skills necessary for critical thinking. They were happy to fill in the blanks themselves from outside reading but wanted to know what specific skills they should focus on teaching their students. I took this as a good opportunity to dedicate a post here to such discussion, in order to provide my friend and any other interested parties with an overview.

To understand critical thinking skills and how they factor into critical thinking, one first needs a definition of the latter. Critical thinking (CT) is a metacognitive process, consisting of a number of skills and dispositions, that when used through self-regulatory reflective judgment, increases the chances of producing a logical conclusion to an argument or solution to a problem (Dwyer, 2017; Dwyer, Hogan & Stewart, 2014). On the surface, this definition clarifies two issues. First, critical thinking is metacognitive—simply, it requires the individual to think about thinking; second, its main components are reflective judgment, dispositions, and skills.

Below the surface, this description requires clarification; hence the impetus for this entry—what is meant by reflective judgment, disposition towards CT, and CT skills? Reflective judgment (i.e. an individuals' understanding of the nature, limits, and certainty of knowing and how this can affect their judgments [King & Kitchener, 1994]) and disposition towards CT (i.e. an inclination, tendency or willingness to perform a given thinking skill [Dwyer, 2017; Facione, Facione & Giancarlo, 1997; Ku, 2009; Norris, 1992; Siegel, 1999; Valenzuela, Nieto & Saiz, 2011]) have both already been covered in my posts; so, consistent with the aim of this piece, let’s discuss CT skills.

CT skills allow individuals to transcend lower-order, memorization-based learning strategies to gain a more complex understanding of the information or problems they encounter (Halpern, 2014). Though debate is ongoing over the definition of CT, one list stands out as a reasonable consensus conceptualization of CT skills. In 1988, a committee of 46 experts in the field of CT gathered to discuss CT conceptualisations, resulting in the Delphi Report; within which was overwhelmingly agreement (i.e. 95% consensus) that analysis , evaluation and inference were the core skills necessary for CT (Facione, 1990). Indeed, over 30 years later, these three CT skills remain the most commonly cited.

1. Analysis

Analysis is a core CT skill used to identify and examine the structure of an argument, the propositions within an argument and the role they play (e.g. the main conclusion, the premises and reasons provided to support the conclusion, objections to the conclusion and inferential relationships among propositions), as well as the sources of the propositions (e.g. personal experience, common belief, and research).

When it comes to analysing the basis for a standpoint, the structure of the argument can be extracted for subsequent evaluation (e.g. from dialogue and text). This can be accomplished through looking for propositions that either support or refute the central claim or other reasons and objections. Through analysis, the argument’s hierarchical structure begins to appear. Notably, argument mapping can aid the visual representation of this hierarchical structure and is supported by research as having positive effects on critical thinking (Butchart et al., 2009; Dwyer, 2011; Dwyer, Hogan & Stewart, 2012; van Gelder, Bisset & Cumming, 2004).

2. Evaluation

Evaluation is a core CT skill that is used in the assessment of propositions and claims (identified through the previous analysis ) with respect to their credibility; relevance; balance, bias (and potential omissions); as well as the logical strength amongst propositions (i.e. the strength of the inferential relationships). Such assessment allows for informed judgment regarding the overall strength or weakness of an argument (Dwyer, 2017; Facione, 1990). If an argument (or its propositions) is not credible, relevant, logical, and unbiased, you should consider excluding it or discussing its weaknesses as an objection.

Evaluating the credibility of claims and arguments involves progressing beyond merely identifying the source of propositions in an argument, to actually examining the "trustworthiness" of those identified sources (e.g. personal experiences, common beliefs/opinions, expert/authority opinion and scientific evidence). This is particularly important because some sources are more credible than others. Evaluation also implies deep consideration of the relevance of claims within an argument, which is accomplished by assessing the contextual relevance of claims and premises—that is, the pertinence or applicability of one proposition to another.

With respect to balance, bias (and potential omissions), it's important to consider the "slant" of an argument—if it seems imbalanced in favour of one line of thinking, then it’s quite possible that the argument has omitted key, opposing points that should also be considered. Imbalance may also imply some level of bias in the argument—another factor that should also be assessed.

However, just because an argument is balanced does not mean that it isn’t biased. It may very well be the case that the "opposing views" presented have been "cherry-picked" because they are easily disputed (akin to building a strawman ); thus, making supporting reasons appear stronger than they may actually be—and this is just one example of how a balanced argument may, in fact, be biased. The take-home message regarding balance, bias, and potential omissions should be that, in any argument, you should construct an understanding of the author or speaker’s motivations and consider how these might influence the structure and contents of the argument.

Finally, evaluating the logical strength of an argument is accomplished through monitoring both the logical relationships amongst propositions and the claims they infer. Assessment of logical strength can actually be aided through subsequent inference, as a means of double-checking the logical strength. For example, this can be checked by asking whether or not a particular proposition can actually be inferred based on the propositions that precede it. A useful means of developing this sub-skill is through practicing syllogistic reasoning .

3. Inference

Similar to other educational concepts like synthesis (e.g., see Bloom et al., 1956; Dwyer, 2011; 2017), the final core CT skill, inference , involves the “gathering” of credible, relevant and logical evidence based on the previous analysis and evaluation, for the purpose of drawing a reasonable conclusion (Dwyer, 2017; Facione, 1990). Drawing a conclusion always implies some act of synthesis (i.e. the ability to put parts of information together to form a new whole; see Dwyer, 2011). However, inference is a unique form of synthesis in that it involves the formulation of a set of conclusions derived from a series of arguments or a body of evidence. This inference may imply accepting a conclusion pointed to by an author in light of the evidence they present, or "conjecturing an alternative," equally logical, conclusion or argument based on the available evidence (Facione, 1990). The ability to infer a conclusion in this manner can be completed through formal logic strategies, informal logic strategies (or both) in order to derive intermediate conclusions, as well as central claims.

Another important aspect of inference involves the querying of available evidence, for example, by recognising the need for additional information, gathering it and judging the plausibility of utilising such information for the purpose of drawing a conclusion. Notably, in the context of querying evidence and conjecturing alternative conclusions, inference overlaps with evaluation to a certain degree in that both skills are used to judge the relevance and acceptability of a claim or argument. Furthermore, after inferring a conclusion, the resulting argument should be re-evaluated to ensure that it is reasonable to draw the conclusion that was derived.

Overall, the application of critical thinking skills is a process—one must analyse, evaluate and then infer; and this process can be repeated to ensure that a reasonable conclusion has been drawn. In an effort to simplify the description of this process, for the past few years, I’ve used the analogy of picking apples for baking . We begin by picking apples from a tree. Consider the tree as an analogy, in its own right, for an argument, which is often hierarchically structured like a tree-diagram. By picking apples, I mean identifying propositions and the role they play (i.e. analysis). Once we pick an apple, we evaluate it—we make sure it isn’t rotten (i.e. lacks credibility, is biased) and is suitable for baking (i.e. relevant and logically strong). Finally, we infer— we gather the apples in a basket and bring them home and group them together based on some rationale for construction— maybe four for a pie, three for a crumble and another four for a tart. By the end of the process, we have baked some apple-based goods, or developed a conclusion, solution or decision through critical thinking.

Of course, there is more to critical thinking than the application of skills—a critical thinker must also have the disposition to think critically and engage reflective judgment. However, without the appropriate skills—analysis, evaluation, and inference, it is not likely that CT will be applied. For example, though one might be willing to use CT skills and engage reflective judgment, they may not know how to do so. Conversely, though one might be aware of which CT skills to use in a given context and may have the capacity to perform well when using these skills, they may not be disposed to use them (Valenzuela, Nieto & Saiz, 2011). Though the core CT skills of analysis, evaluation, and inference are not the only important aspects of CT, they are essential for its application.

Bloom, B.S. (1956). Taxonomy of educational objectives: The classification of educational goals. Handbook 1: Cognitive domain. New York: McKay.

Butchart, S., Bigelow, J., Oppy, G., Korb, K., & Gold, I. (2009). Improving critical thinking using web-based argument mapping exercises with automated feedback. Australasian Journal of Educational Technology, 25, 2, 268-291.

Dwyer, C.P. (2011). The evaluation of argument mapping as a learning tool. Doctoral Thesis. National University of Ireland, Galway.

Dwyer, C.P. (2017). Critical thinking: Conceptual perspectives and practical guidelines.Cambridge, UK: Cambridge University Press.

Dwyer, C.P., Hogan, M.J., & Stewart, I. (2012). An evaluation of argument mapping as a method of enhancing critical thinking performance in e-learning environments. Metacognition and Learning, 7, 219-244.

Dwyer, C. P., Hogan, M. J., & Stewart, I. (2014). An integrated critical thinking framework for the 21st century. Thinking Skills & Creativity, 12, 43–52.

Facione, P.A. (1990). The Delphi report: Committee on pre-college philosophy. Millbrae, CA: California Academic Press.

Facione, P.A., Facione, N.C., & Giancarlo, C.A. (1997). Setting expectations for student learning: New directions for higher education. Millbrae: California Academic Press.

Halpern, D.F. (2014). Thought & knowledge: An introduction to critical thinking (5th Ed.). UK: Psychology Press.

King, P. M., & Kitchener, K. S. (1994). Developing reflective judgment: Understanding and promoting intellectual growth and critical thinking in adolescents and adults. San Francisco: Jossey Bass.

Ku, K.Y.L. (2009). Assessing students’ critical thinking performance: Urging for measurements using multi-response format. Thinking Skills and Creativity, 4, 1, 70- 76.

Norris, S. P. (Ed.). (1992). The generalizability of critical thinking: Multiple perspectives on an educational ideal. New York: Teachers College Press.

Siegel, H. (1999). What (good) are thinking dispositions? Educational Theory, 49, 2, 207-221.

Valenzuela, J., Nieto, A.M., & Saiz, C. (2011). Critical thinking motivational scale: A contribution to the study of relationship between critical thinking and motivation. Journal of Research in Educational Psychology, 9, 2, 823-848.

van Gelder, T.J., Bissett, M., & Cumming, G. (2004). Enhancing expertise in informal reasoning. Canadian Journal of Experimental Psychology 58, 142-52.

Christopher Dwyer, Ph.D., is a lecturer at the Technological University of the Shannon in Athlone, Ireland.

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Top 10 Critical Thinking Skills and Ways to Improve Them

Critical thinking skills have become vital in today's fast-paced and information-saturated world. These skills empower individuals to analyze, evaluate, and solve complex problems effectively, making them essential in various aspects of life, from education to the workplace and everyday decision-making.

This blog post will explore the top 10 critical thinking skills and provide actionable tips on improving them. Let's dive deeper into these skills to understand their significance and how to enhance them.

Top 10 Critical Thinking Skills

Analysis serves as the foundational skill of critical thinking. It involves breaking down complex information into smaller, manageable parts to understand the whole better. Analytical skills are crucial for identifying patterns, trends, and discrepancies within data or arguments. To enhance your analytical skills:

• Reading Actively: When you read a book, article, or any written material, take notes, highlight key points, and ask questions about the content. This approach will help you dissect the material and identify its main ideas.
• Solve Real-World Problems: Engage in real-world problem-solving exercises that require analyzing data, evaluating options, and making informed decisions. Practice is essential for refining your analytical abilities.
• Cross-Disciplinary Learning: Explore topics and subjects outside your comfort zone. Learning about various fields exposes you to different analytical approaches, expanding your critical thinking toolkit.

Interpretation

Interpretation is the ability to explain and summarize information clearly and concisely. Practical interpretation ensures that complex ideas can be communicated comprehensively. To boost your interpretive skills:

• Write Summaries: After reading an article, book, or research paper, challenge yourself to write a concise summary. This exercise forces you to identify the main ideas and key points and articulate them succinctly.
• Teach Others: Teaching is one of the best ways to solidify your understanding of a subject. Explaining a concept or idea to someone else requires you to interpret it effectively and make it understandable to others.
• Analyze Visual Data: Practice interpreting visual data like charts, graphs, and infographics. Try to extract meaningful insights from these representations, as this enhances your interpretive skills in diverse contexts.

One of the most important critical thinking skills to master is inference. Inference involves drawing logical conclusions from available information. This skill is fundamental for making decisions and predictions based on existing evidence. To enhance your inference skills:

• Identify Assumptions: When evaluating information, pay attention to underlying assumptions. Question whether these assumptions are valid and how they impact the conclusions drawn from the data.
• Deductive Reasoning: Practice deductive reasoning by working on logic puzzles and syllogisms. Deductive reasoning helps you make inferences by applying general principles to specific situations.
• Inductive Reasoning: Similarly, practice inductive reasoning, drawing general conclusions from specific observations. This skill is crucial for making predictions and forming hypotheses.

Explanation

Providing clear, coherent explanations is a crucial aspect of critical thinking. Effective explanations help convey ideas and solutions to others. To improve your explanatory skills:

• Use the "Five Whys" Technique: When faced with a problem, use the "Five Whys" technique to dig deeper into its root causes. Asking "why" five times can help you explain complex issues systematically.
• Create Visual Aids: In addition to verbal explanations, use charts, diagrams, and visual aids to illustrate your points. Visual representations can make complex concepts easier to grasp and enhance the clarity of your explanations.
• Storytelling: Storytelling is a powerful way to explain complex ideas. Practice crafting narratives that simplify intricate subjects and engage your audience.

Problem-Solving

Critical thinking and problem-solving go hand in hand. The ability to analyze a situation, identify challenges, and develop effective solutions is essential in various aspects of life. To become a better problem solver:

• Define the Problem: Start by clearly defining the problem you're facing. Break it down into smaller, manageable components. A well-defined problem is easier to solve.
• Brainstorm Solutions: Once you've defined the problem, list possible solutions by brainstorming , even if they seem far-fetched. This encourages creativity and innovation. The more ideas you have, the better your chances of finding an effective solution.
• Evaluate and Implement: After brainstorming, analyze each solution's pros and cons and choose the most suitable one. Implement it and assess the results. Problem-solving is iterative, so be prepared to adjust your approach as needed.

Decision-Making

Decision-making is one of the most important critical thinking skills to have. Effective critical thinking relies on critical thinking. It involves selecting the best course of action from multiple options based on careful analysis and consideration.

Rolljak can significantly aid the decision-making process by fostering participant engagement, collaboration, and knowledge assessment. Its interactive and gamified approach transforms what might be a mundane or challenging decision-making task into an enjoyable and engaging experience.

Decision-makers can use Rolljak to assess participants' understanding and awareness levels regarding the subject matter, ensuring everyone is on the same page.

Moreover, Rolljak allows for creating quizzes and scenarios that simulate decision-making situations, helping participants practice and prepare for real-world choices. It's also a useful tool for collecting feedback, polling opinions, and building team cohesion, promoting effective communication and cooperation.

Creativity is a key aspect of critical thinking that allows you to approach problems and situations from unique angles. It involves thinking outside the box and finding innovative solutions. To foster creativity:

• Divergent Thinking: To generate multiple ideas, practice divergent thinking exercises like brainstorming sessions. Encourage a free flow of ideas without immediate judgment.
• Embrace Curiosity: Cultivate curiosity and explore new areas of interest. The more you expose yourself to diverse ideas and experiences, the more creative you'll become. Read widely, watch documentaries, attend workshops, and explore hobbies.
• Cross-Pollination: Combine ideas and concepts from different domains. This interdisciplinary approach often leads to groundbreaking solutions. Look for connections between seemingly unrelated subjects.

Open-Mindedness

Open-mindedness is one of the critical thinking skills that involves the willingness to consider different perspectives and ideas, even if they challenge your beliefs. It's an essential critical thinking component as it prevents bias and encourages a more comprehensive understanding of complex issues. To develop this skill:

• Engage in Discussions: Participate in debates and discussions with people with different viewpoints. Listen actively and avoid becoming defensive. Seek to understand their perspective before responding.
• Read Widely: Expand your horizons by reading books and articles from various sources on diverse topics. Exposure to different ideas and cultures can broaden your perspective and make you more open-minded.
• Question Your Assumptions: Regularly reflect on your beliefs and assumptions. Are they based on evidence or inherited biases? Questioning your thinking is a sign of intellectual growth.

Active Listening

Active listening is essential for gathering information and understanding others' viewpoints. It goes beyond simply hearing words; it involves fully engaging with the speaker and comprehending their message. To become a better active listener:

• Focus on the Speaker: Give your full attention to the speaker, maintaining eye contact and avoiding distractions. Put away your phone or any other potential distractions.
• Empathize: Try to understand the speaker's perspective and emotions. Put yourself in their shoes to better understand their point of view.
• Ask Clarifying Questions: If something is unclear, ask questions for clarification. This shows that you're genuinely engaged in the conversation and helps ensure you've understood the speaker's message correctly.

Communication

Effective communication is the culmination of all the critical thinking skills mentioned above. It's the ability to convey your thoughts, ideas, and solutions clearly and persuasively. Good communication is essential in both personal and professional settings. To improve your communication skills:

• Practice Writing: Regularly write essays, reports, or journal entries to refine your written communication. Pay attention to grammar, clarity, and organization.
• Engage in Public Speaking: Join clubs or classes focusing on public speaking to enhance verbal communication. Public speaking not only hones your ability to convey information effectively but also boosts your confidence in expressing your ideas.

Critical thinking skills are invaluable in today's complex world. They empower you to make informed decisions, solve problems, and navigate challenges effectively.

Remember that these skills are not innate but can be developed and strengthened through consistent practice and dedication. So, start incorporating these strategies into your daily routine, and watch your critical thinking abilities grow.

Ultimately, your newfound skills will benefit you and make you a more informed and impactful member of society, capable of tackling the challenges of the modern world with confidence and competence.

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Top 10 Critical Thinking Skills

• April 19, 2023

Table of Contents

What are critical thinking skills, why is critical thinking important, 1. research, 2. analysis, 3. interpretation, 4. inference, 5. identification, 6. curiosity, 7. evaluation, 8. communication, 9. open-mindedness, 10. problem-solving, the bottom line.

Do you ever struggle to make decisions or wonder if the information you’re reading or hearing is reliable? If yes, developing critical thinking skills will help you navigate these challenges. But what are critical thinking skills exactly? They’re the ability to analyze, evaluate, and interpret information logically and systematically. In today’s constant information overload, strong critical thinking skills are more important than ever. Let’s dive in and explore how you can improve your critical thinking skills and make better decisions.

Critical thinking skills are the ability to analyze, evaluate, and interpret information rationally and systematically. Such thinking skills help individuals to identify assumptions, evaluate arguments, and draw logical conclusions. Critical thinking skills are essential for academics, career, and personal success.

In today’s world, critical thinking skills are more important than ever. With the vast amount of news available, it is essential to sift through information and determine what is valid and relevant. Critical thinking skills allow you to make informed decisions, solve complex problems, and communicate effectively with others.

Suppose you are a student struggling with making a connection between topics or coming up with interpretations. You must invest time and effort into mastering critical thinking skills to achieve better grades and understanding. That’s because, in college, you need to analyze and evaluate information, form opinions, and present logical arguments .

Not only in an educational institution are critical thinking skills valued. In the workplace, employers highly value employees with critical thinking skills who can analyze complex information, think creatively, and make informed decisions. Critical thinking skills are also essential for problem-solving and innovation, which are increasingly important in today’s rapidly changing job market.

Therefore, developing critical thinking skills is crucial for students and employees. It takes practice and effort, but the rewards are significant. By developing critical thinking skills, you can become more successful academically, personally, and professionally.

10 Critical Thinking Skills

Now that you’ve realized the importance of honing your critical thinking skills, you’re probably eager to learn more about each one and how to improve them. Well, you’re in luck because you can make great strides in becoming a well-rounded individual with a bit of effort and dedication. Remember, every step you take toward self-improvement is an investment toward a brighter future.

Research skills are essential for students to gather information from various sources and assess the credibility and relevance of that information. Improving research skills requires learning practical research strategies, such as identifying relevant keywords, using advanced search techniques, and evaluating sources for reliability, credibility, and bias. You can also enhance your research skills by practicing effective note-taking, summarizing and synthesizing information, and using citation tools to document sources appropriately.

Analytical skills are necessary to break down complex information into smaller parts and examine how they relate. To improve analytical skills, you should learn to identify patterns and relationships, develop hypotheses, and use logic and reasoning to conclude. You can also practice using data analysis tools and techniques, such as creating tables and charts, applying statistical methods, and using visualization tools to help you analyze and interpret information effectively.

Interpretation skills are crucial for comprehending and effectively communicating the meaning of information from various sources. They involve analyzing, synthesizing, and evaluating complex ideas and identifying patterns and trends. These skills are essential in the workplace for processing large amounts of data, understanding reports, and communicating findings.

They are also crucial in academia for analyzing research articles and communicating results to peers and faculty. In everyday life, interpretation skills help you navigate information overload, distinguish fact from opinion, and make informed decisions. Improving interpretation skills allows individuals to understand the world better, communicate effectively, and make informed decisions that affect their lives.

Inference skills are crucial for drawing logical conclusions based on evidence and reasoning. To improve inference skills, learn how to identify assumptions and biases, evaluate evidence and arguments, and make informed judgments based on evidence. In addition, you can also practice using deductive and inductive reasoning to make predictions, conclude, and test hypotheses.

Identification skills help you recognize and distinguish between different types of information, such as facts, opinions, and hypotheses. Suppose you need help with identification skills and want to improve them. In that case, you should learn how to identify the purpose and intended audience of different types of information, distinguish between fact and opinion, and evaluate the credibility of sources. You can also practice identifying various forms of bias, such as confirmation and selection, and develop strategies for avoiding them.

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Curiosity is a crucial thinking skill that drives individuals to discover and comprehend the world around them. Such skill includes the thirst for knowledge, eagerness to explore new ideas, and the willingness to ask questions. To enhance one’s curiosity, you should ask thought-provoking questions, seek diverse and stimulating experiences, and delve into unfamiliar subjects or topics. Doing so can expand your intellectual horizons and broaden your perspectives on life.

Evaluation skills help you assess the quality and credibility of information and arguments. It includes identifying biases and assumptions, evaluating evidence, and determining the relevance of data. Improve your evaluation skills by practicing analyzing and evaluating information and arguments from various sources, including print and digital media.

Communication skills involve expressing ideas, opinions, needs, and information clearly and effectively, orally and in writing. The lack of such skills leads to issues of different kinds. More specifically, data shows that 42% of employees experience burnout due to communication-related problems in their workplace.

To improve communication skills, you should practice communicating your thoughts and opinions clearly and effectively, listening actively, and responding thoughtfully to others.

Open-mindedness is a valuable skill because it allows you to approach new situations and ideas without preconceptions or biases and consider various perspectives when making decisions. Below you will find some reasons why improving open-mindedness skills is essential:

• Enhances problem-solving
• Fosters creativity
• Increases empathy and understanding
• Improves decision-making
• Facilitates personal growth

Ways to improve open-mindedness include being curious, actively listening, challenging assumptions, practicing mindfulness, engaging in diverse experiences, reading widely, and embracing discomfort.

Problem-solving skills involve identifying problems, analyzing the situation, and developing and implementing accurate solutions. To improve problem-solving skills, you should practice identifying and analyzing problems, brainstorming potential solutions, and working collaboratively with others to create effective solutions.

In conclusion, critical thinking skills are essential for anyone wanting to succeed in school and beyond. You must continuously work on improving these skills as you will benefit all aspects of your lives, both personal and professional. By developing critical thinking skills, you will become a more effective learner, problem-solver, and decision-maker and better equipped to navigate the complex challenges of the modern world.

Bay Atlantic University

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Critical Thinking Skills: Definitions, Examples, and How to Improve Them

by Kaelyn Barron

Critical thinking skills allow us to process and understand information, then draw our own conclusions based on the available facts. That might seem like a pretty simple task, but in this Information Age often characterized by misinformation, it can be very hard to tell fact from fiction,

Critical thinking can help you determine which facts you should consider in an argument, how to do effective research, and much more—but you first need to identify key critical thinking skills and learn how to develop them.

What Is Critical Thinking?

Critical thinking is the ability to find, understand, and build connections between different ideas. It requires an ability to reason, and also question the information you consume, rather than just passively listen and absorb it.

In other words, critical thinking requires a deeper analysis than just surface-level comprehension. In addition to understanding “what,” “when,” or “where,” you should seek to understand the “how” or “why” behind an idea.

Ideally, this type of thinking is done objectively, meaning you’re able to draw your own conclusions without being influenced by your biases or the opinions of others. You don’t just accept as fact the first thing anyone tells you.

How Do You Develop Critical Thinking Skills?

There are several key critical thinking skills that can make you a more informed decision-maker and a better analyst. Let’s look at each skill below, along with tips that can help you build and improve those skills:

1. Observation

The first step to critical thinking is to observe and identify key details. Learn to observe situations and identify problems yourself, so you don’t have to rely on others describing the problem for you.

By being more observational, you can also learn to predict future problems, since you’ll have a better understanding of the situations that lead to them. interrogative

How to Improve

• Take inventory . Ask yourself: Who is doing what? What do I know about their possible interests? What is the dominant tone in this conversation or situation? What was the result or outcome of this situation?
• Look for trends. Don’t ask these questions just once; it’s important to keep asking them in every situation, because the answers can help you identify patterns and trends, which may be indicative of something larger.

2. Research

Being able to conduct your own research is a very important skill, especially when it comes to comparing two sides of an argument.

Start by understanding that arguments are meant to be persuasive . You probably remember being taught to back up your claims with facts when writing your persuasive essays in school; but which facts did you use? All the facts, or the facts that supported your argument?

Don’t assume that the facts presented in an argument paint the full picture (or that they’re even facts at all). Learn how to conduct your own research and identify the most relevant facts so you can form your own opinions about an issue.

• Identify sources . Remember those observational questions we learned in #1? Make it a habit to ask them of sources. Ask yourself if the source might have any biases, and how those biases could impact the way they present information.
• Be wary of claims without sources. When someone makes a claim, ask them where they got their information. If they can’t tell you, you don’t necessarily need to discard that information, but you should keep this in mind when weighing the arguments.

3. Identifying Biases

It’s definitely not easy to identify biases, but the first step is to be aware that they exist, and that everyone has them. In fact, the hardest biases to identify are usually your own!

So since everyone has biases, identifying their presence is just the first step; you have to also ask yourself how those biases affect the way the information is being presented.

Challenge yourself to examine the evidence on both sides of the argument. Try to look objectively at your side, and ask yourself if the evidence really holds up. Are you looking at all of the evidence, or just the points that support your claims?

Also challenge yourself to consider the other side’s points, as objectively as you can. Remember the “counter-argument” paragraph your teachers had you write for persuasive essays? That was an early practice in critical thinking!

Looking at things from a different perspective will help you think critically, but it can also help you develop a stronger argument of your own if you’re able to address those counter-points.

• Ask yourself: Whom does this claim or argument benefit? Might the source have an agenda? What could that be?
• Look for holes. Is the source overlooking or ignoring any pieces of information that don’t support its claim? This might require extra research on your part, but that’s part of the process.
• Examine word choice . Is the source using unnecessary modifiers that take away from the objectivity of the writing? Could this be designed to sway audiences?

4. Determining Relevance

When looking at the information presented to you, assessing the relevance of each point is also important.

A piece of information might be true and accurate, but that doesn’t mean it’s relevant to the argument or case in question.

However, irrelevant details aren’t always obvious. In many cases, they’re craftily snuck into an argument to make it look like there is a lot of supporting evidence, when really the support that’s provided isn’t relevant to the main question. (You’ll see this trick used a lot during political debates!)

To get better at determining relevance, you should start with a clear idea of what you need to figure out and what your end goal looks like. Do you hope to arrive at a yes or no answer? Are you looking to see if there’s a trend or correlation?

Staying focused on a clear goal will help you weed out details that are not important to your evaluation, so you can focus on the ones that actually matter.

• Clarify your goals. Write down a clear objective. What exactly is the question you’re trying to answer, or problem you’re trying to solve?
• Prioritize information. Look at the list of facts or points you’ve been given, and try to prioritize them in order of relevance. Many of the details at the bottom can likely be ruled out, and you can focus your efforts on evaluating what falls in the middle.

5. Communication

Communication is an important skill for critical thinking because you need to be able to put your thoughts into words and find the information you need.

Also, you might not be doing your critical thinking alone, but in collaboration with others, which means you must be able to effectively describe often complex ideas and problems, and work out solutions together.

• Listen. Practice being a good listener so you can better understand the people you communicate with, as well as the points they might bring to an argument. If you’re only thinking about your own ideas and perspective while the other person is speaking, then you’re not really listening, and you could be missing important information.
• Stay calm and rational . Easier said than done sometimes, but this is important if you want to keep a level head and understand all sides of an argument, you need to try to stay calm and objective, and make sure that is evident in your communications with others.

6. Curiosity

As we get older, that curiosity with which he asked so many questions as young children tends to diminish. We become embarrassed about asking questions for fear of looking silly or dumb, and we don’t want to risk offending others with questions.

But curiosity is a big part of critical thinking, because those questions can lead to important insights about the facts being presented.

• Don’t hold back questions . Give yourself permission to ask questions without worrying about how they might make you sound. Practice asking open-ended questions (these usually begin with “why” or “how”).
• Make learning fun . Get excited about learning again! When you read something you don’t understand or come across something you’d like more information on, take the time to do

Critical Thinking Examples

Wondering what critical thinking looks like in practice? Here are some examples of critical thinking in action at work and in one’s personal life.

• A small business owner tries to anticipate the potential economic and human consequences of various plans to reduce costs.
• A job applicant chooses the most relevant work history details to include on her resume before submitting it.
• A writer creates an outline for their book and organizes her ideas to create a logical flow from one to the next, and determines which details are most relevant for each section.
• A crime scene investigator observes and connects the details of a scene to develop plausible hypotheses of what could have happened.
• A manager helps settle a dispute between colleagues by objectively suggesting alternatives that are fair to all parties involved.
• You observe your friend’s unusual bad mood and snide remarks, and instead of getting angry, ask thoughtful questions to figure out what’s really bugging them and how you can help.
• A parent sees their young child throwing a tantrum and, based on what they know about the child’s past behaviors, conclude that he needs a nap.
• A husband sees that his wife is upset, but instead of being quick to react negatively, he takes a look at her calendar and sees that she had a day full of difficult meetings, so he cooks her dinner.
• Parents anticipate the costs of their child’s college education and set their budget accordingly so they’ll have saved enough money when the time arrives.

Critical Thinking Questions

The following questions can be helpful for practicing your critical thinking skills and looking at things more analytically.

• Who is speaking/writing/acting?
• What is the main problem you’re trying to solve?
• Could the speaker or writer have an agenda other than what they’ve stated?
• Who would benefit from the proposed action or argument?
• Who opposes this argument and why might they oppose it?
• What is the other side of this argument?
• What would happen if…?
• What does the evidence say?
• What are the potential consequences of the plan?
• How does this work?
• How else might this be interpreted?
• Why did [x] happen?

Benefits of Critical Thinking

Critical thinking is important because it allows you to make your own decisions, without relying on others to interpret information for you.

This, in turn, will guide you to better and more thoughtful decisions that will lead to results you choose, not ones that someone else wants.

Did you find this post helpful? Let us know in the comments below!

If you enjoyed this post, then you might also like:

• Hasty Generalization: Definition, Examples, and How to Avoid this Fallacy in Your Writing
• How to Write a Literary Analysis: 6 Tips for the Perfect Essay
• How to Become a Journalist: 6 Tips for Aspiring Reporters
• How to Ace a Virtual Interview: 8 Tips for Making a Great First Impression Digitally

As a blog writer for TCK Publishing, Kaelyn loves crafting fun and helpful content for writers, readers, and creative minds alike. She has a degree in International Affairs with a minor in Italian Studies, but her true passion has always been writing. Working remotely allows her to do even more of the things she loves, like traveling, cooking, and spending time with her family.

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What Are Critical Thinking Skills? (Example List Included)

Mike Simpson 0 Comments

By Mike Simpson

Ah, critical thinking skills. As a candidate, it’s vital to understand that pretty much all employers are on the hunt for job seekers with critical thinking skills. Why? Because it’s universally helpful on the job.

When employees know how to think critically, they are more effective in their positions. They’ll be more productive and self-sufficient. In the eyes of employers, that matters a ton.

But what are critical thinking skills exactly? And, if you don’t have them, what can you do to improve your ability to think critically?

If you’re asking yourself questions like those, you’re in luck. After all, you’re here, and we’re about to tell you all about the characteristics of critical thinking and how to get better at it. So, if you’re ready to dig in, here’s what you need to know.

What Are Critical Thinking Skills?

If we’re going to talk about critical thinking skills, it’s best to begin by answering a crucial question: what are critical thinking skills?

Well, to figure that out, it’s helpful to know what critical thinking means. According to the Cambridge Dictionary , critical thinking is “the process of thinking carefully about a subject or idea, without allowing feelings or opinions to affect you.” That’s actually a pretty solid place to start.

In many ways, critical thinking is a two-fold process. First, it focuses on information-gathering and fact-analysis. It’s all about understanding a subject thoroughly.

Second, it’s about setting your feelings aside. With critical thinking, it isn’t about what you want the facts to say; it’s about the reality of the situation. It’s a very Vulcans-from-Star-Trek approach to topics. Emotions and personal preference simply aren’t part of the equation in the vast majority of cases. Instead, objectivity reigns.

Alright, so what are critical thinking skills then? Well, critical thinking skills are the soft skills and hard skills that help you assess situations, collect data, analyze information, identify solutions, determine the viability of solutions, and make decisions without letting your emotions run the show. Any capability or trait that makes it easier to do those things can qualify.

In many cases, thinking critically plays a bigger role in your day-to-day than you’d expect. When you approach any task, you usually spend a moment analyzing it. That way, you can find the best path toward success.

When a task is simple, it doesn’t take much time to do a quick critical thinking once over, so you probably don’t even notice you’re doing it. It’s only when an activity is challenging or when something unexpected occurs that your thought process really stands out. As a result, you probably spend far more time thinking critically than you realize.

How Are Critical Thinking Skills Relevant to a Job Search?

Okay, we’ve given you a solid overview of what critical thinking skills are. Now it’s time to talk about the importance of critical thinking during a job search.

When you’re hunting for new opportunities, critical thinking skills are immensely valuable. For example, they can help you figure out if a job opening is genuinely a good fit for your capabilities and career.

When you find a job ad, do you just apply without seeing if it matches your skills and aligns with your goals? Of course not. Instead, you take a look at the requirements, examine the job ad for potential, and decide whether or not that opportunity really fits. That’s critical thinking.

But that’s not the only way these skills make a difference during your job search. They may also help you identify what points to include in your resume and cover letter to stand out to a hiring manager or what to talk about when you’re answering specific job interview questions.

How can it do all of that? Well, when you decide what to list in your resume or cover letter, or add to an interview answer, you have to do some analysis. You consider the hiring manager’s needs. Next, you find a matching accomplishment that highlights what they are after. Then, you figure out present it in an engaging way. That’s all critical thinking, too.

Plus, thinking critically can also make a difference post-interview. You’ll have an easier time assessing your own performance, allowing you to identify areas for improvement. Good stuff, right?

When it comes to why hiring managers prefer candidates with these skills, there are actually several reasons. The biggest is that employees with strong critical thinking skills tend to be more self-sufficient and productive. They are better equipped to assess situations and find their own solutions, and that matters, particularly in faster-paced environments.

Plus, workers that know how to think critically may have an easier time collaborating. They can separate their emotions from the situation, allowing them to focus on what’s best for the team and company.

So, which critical thinking skills are they after? Well, that can depend on the hiring manager. However, most want to see you possess capabilities in four core areas: information-gathering, analysis , problem-solving, and creativity. If you tap into all of those, you usually have what it takes to think critically.

How to Highlight Critical Thinking Skills for Job Search

Okay, at this point, you probably understand the importance of critical thinking skills. Now onto the next part of the equation: how to show off your capabilities during a job search.

Let’s start with the earliest part of the job search: your resume and cover letter. When you’re writing a resume or creating a cover letter , the best thing you can do is focus on achievements.

Highlighting accomplishments where you put your critical thinking skills to work lets you “show” the hiring manager you have what it takes instead of just telling them. After all, anyone can say, “I’m an excellent critical thinker,” even if they aren’t. By having examples, you prove that you have those capabilities. That matters.

How do you pick the right achievements? By using a winning strategy, like the Tailoring Method . The Tailoring Method focuses on relevancy. It helps you choose accomplishments that showcase the skills the hiring manager wants to see, increasing the odds that they’ll view you as an excellent match for their needs.

Now that your resume and cover letter are squared away, it’s time to talk about the interview. Luckily, you can use the Tailoring Method here, too. It’s a great technique for straightforward job interview questions , as well as behavioral interview questions .

When you’re dealing with behavioral interview questions, couple the Tailoring Method with the STAR Method . That way, your answers are engaging and relevant, making them even more impactful.

How to Develop Critical Thinking Skills If You Don’t Have Them

Some people may think that they don’t have any critical thinking skills. In reality, that probably isn’t true.

Nearly everyone develops some critical thinking capabilities over the course of their lives; they just may not realize it. Luckily, that’s a good thing. It means you probably have a solid foundation, even if you don’t know it.

Why does that matter? Well, it means you can focus more on developing what you have. You aren’t actually starting from scratch, which can make it easier.

Ready to take your critical thinking skills to the next level? Great! Here’s how you can.

Understand the Critical Thinking Process

When it comes to how to think critically, there is actually a core process involved. By understanding the steps, you can make sure you approach situations properly.

Usually, the critical thinking process involves:

• Observation
• Information-Gathering
• Brainstorming

Typically, you start by observing the issue at hand. Next, you do some research, helping you gather more information. After that, you focus on brainstorming ideas on how to proceed. Then, you consider each option, identifying the best one. Finally, you decide to proceed, taking actions based on what you’ve learned.

It’s a systematic way to address a range of scenarios. By learning the process, you can put it into use more often, allowing you to increase your skills.

Take Up a Hobby

Many hobbies actually require quite a bit of critical thinking. For example, if you want to have a thriving garden, you need to take several factors into account. Soil condition, water availability, the amount of sunlight, aesthetics… those are just some of the points you need to analyze if you want to succeed.

Arts and crafts can also help you boost critical thinking. When you’re making something, you have to evaluate your options for materials, techniques, and more, ensuring you choose a path that leads to the best final product.

Join a Debate Club

If you’re looking for possibly one of the best critical thinking examples around, debate is probably it. That means, if you want to take your skills up a notch, joining a debate club can be a great option.

You have to support a position – at times one that doesn’t align with your personal beliefs – and try to convince others that your side is correct. You’ll dive into unfamiliar topics, gather data to support the perspective you’re assigned, and choose how to present information in a convincing way.

While you might think that, if you aren’t in high school, that this isn’t an option, that isn’t the case. There are many meetups that focus on debate, giving people of all ages a place to boost their skills.

List of Critical Thinking Skills

There are quite a few characteristics and capabilities that support critical thinking. By knowing which skills fall into that category, you can decide what to showcase during your job search.

So, let’s dig in. Here is a quick list of critical thinking skill examples:

• Self-Reliance
• Decision-Making
• Open-Mindedness
• Deductive Reasoning
• Problem-Solving
• Communication
• Collaboration
• Attention to Detail
• Pattern Recognition
• Interpretation
• Active Listening
• Conceptualization

Now, these aren’t the only skills that can help you think critically. Practically anything that enables you to navigate the process can count.

Additionally, you don’t have to fit all of these skills on your resume to show that you know how to think critically. Instead, you want to highlight a range, demonstrating that you have what it takes to navigate situations effectively and accomplish your goals.

Spend some time reflecting on your work history or educational experiences. Then, identify moments where you used critical thinking to accomplish something noteworthy. Once you have, think about the skills that came into play, and make sure to mention them as you describe what led up to the achievement.

If you’re looking for more skills to put on a resume , we’ve actually taken a deep dive into that topic before. Along with various critical thinking skills, we tap on a ton of other areas, making it easier for you to figure out what you should feature during your job search.

Putting It All Together

In the end, critical thinking skills are essential for nearly every member of the workforce. By elevating yours as much as possible and showcasing them during your job search, you won’t just be a stronger candidate but also a more capable employee. That’s all great stuff. It’ll help you have your ideal career and, ultimately, isn’t that what it’s all about?

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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In the workplace, we’re constantly bombarded with new information to sort through and find solutions. Employers want to hire people who are good at analyzing these facts and coming to rational conclusions — otherwise known as critical thinking skills. Critical thinking skills are a type of soft skill that describes how you process information and problem-solve . In this guide, we’ll cover critical thinking examples, how to improve your critical thinking skills, and how to include them in a job application.

Critical Thinking Skills Defined

What are critical thinking skills? Critical thinking skills help you process information and make rational decisions. 

“Critical thinking skills allow us to analyze problems from multiple angles, come up with various solutions, and make informed decisions,” says Bayu Prihandito, self-development expert and certified psychology expert. “This not only saves time and resources but also develops innovation and adaptability , skills that employers highly value.”

There’s data to back up Prihandito’s point, too. In top industries like technology and finance, critical thinking skills are even more important than some technical and digital hard skills . According to PwC , 77% of employers in financial services say that critical thinking skills are crucial for their business, compared with digital skills at 70%. Critical thinking is one of the top five skills employers in technology are looking for, too, according to Forage internal data , preceded only by communication skills , data analysis, and Python.

>>MORE: Learn the differences between hard and soft skills .

But why do so many employers want you to have these skills? Critical thinking skills make you a more effective, productive, and efficient employee.

“By questioning assumptions, evaluating evidence, and exploring alternative perspectives, individuals with strong critical thinking skills can make well-informed decisions and devise creative solutions to complex issues,” says Matthew Warzel, certified professional resume writer and former Fortune 500 recruiter . “This leads to improved problem-solving and decision-making processes, fostering organizational efficiency and productivity. Critical thinking skills also empower individuals to identify and mitigate potential risks and pitfalls, minimizing errors and enhancing overall quality in the workplace.” 

Cisco Career Readiness

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Critical Thinking Skills Examples

Critical thinking examples include a wide range of skills, from the research you do to understand a problem to the collaboration skills you use to communicate with others about a solution. Other examples include:

Critical Thinking Skills Examples at Work

What does critical thinking in the workplace look like? Here are some critical thinking examples for different roles:

• A software engineer anticipating potential challenges with a new feature and making plans to mitigate them before integration 
• A marketer evaluating historical user data to identify channels to invest in 
• An investment banker performing due diligence on a potential merger
• A product manager making a hypothesis of why a product change will drive more engagement
• A sales manager considering the risks and outcomes of modifying the company’s pricing model 
• A consultant gathering initial data and information on current company processes, costs, and organization to synthesize challenges

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Apply your critical thinking skills as a consultant and conduct market research, understand consumer needs, and make a recommendation to a client.

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Skills you’ll build: Synthesis, business communication, client communication, stakeholder management

Whether you’re in a technical field, creative one, or somewhere in between, critical thinking skills can help you be a better employee — and therefore are highly valuable to all different types of employers.

“Critical thinking is essential to success in both white and blue collar jobs,” says Dr. Nathan Mondragon, chief industrial and organizational psychologist at HireVue. “Consider the school bus driver who must maintain constant vigilance and practice some critical thinking skills in the moment during an ever changing road or traffic situation. No parent will argue against the importance of a bus driver’s ability to quickly and critically analyze a situation to make an informed, albeit, rapid decision.”

How to Improve Critical Thinking Skills

If critical thinking skills are crucial to being an effective (and hireable!) employee, how can you improve yours? 

Practice Active Reading

OK, maybe you know what active listening is, but what about active reading? Active reading is when you read challenging material and reflect on what you read. It can help you engage with information and build your critical thinking skills.

Pick an article on a topic you’re interested in. While you’re reading, write down thoughts you have about the author’s arguments and follow-up questions you have. Even better, get someone else to read the same material and start a conversation about what you wrote down!

“By reading diverse and challenging material, such as books, articles, or academic papers, students can expose themselves to different perspectives and complex ideas,” Warzel says. “Following this, students can engage in reflective writing, where they articulate their thoughts and opinions on the material, while incorporating logical reasoning and evidence to support their claims. This process helps develop clarity of thought, logical reasoning, and the ability to analyze and synthesize information effectively.”

The exercise might seem a little like homework at first, but that’s why professors have you answer comprehension questions and participate in discussions for school — they want you to think critically about the material. 

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Play With Puzzles …

Building your critical thinking skills doesn’t just have to be reading a bunch of articles. It can be fun, too! Regularly engage with puzzles like logic puzzles, riddles, and word games. These puzzles practice your reasoning skills while keeping you intellectually stimulated.

… and People, Too

Critical thinking isn’t done in a bubble. You’ll need to collaborate with others, especially in the workplace, to understand past projects, roadblocks, what resources they have, and their opinions. Participating in group activities like debates, academic clubs, and academic discussions can help you practice listening to and processing different viewpoints.

Stay Curious

Good critical thinkers are open to a range of answers and ideas. They want to take in all of the evidence to understand why something is (or isn’t) happening.They also know going into a problem with an open mind is the best way to solve it. 

You can practice this open-mindedness by staying curious. 

“Adopt a curiosity mindset, learn how to ask good questions, and practice unraveling something from end to beginning and vice versa,” says Arissan Nicole, resume and career coach and workplace expert. “Critical thinking is about being reflective, not reactive. Put yourself in situations that are uncomfortable and challenge you, be around people that have different viewpoints and life experiences and just listen.”

How to Demonstrate Critical Thinking Skills in a Job Application

We know employers value critical thinking skills, but you don’t just want to add “critical thinking” in the skills section of your resume. Instead, your goal should be to show employers that you have these skills.

On Your Resume

On your resume , highlight experiences where you used critical thinking skills.

“Include relevant experiences or projects that demonstrate your ability to analyze information, solve problems, or make informed decisions,” Warzel says. “For example, you can highlight academic coursework that involved research, critical analysis, or complex problem-solving. Additionally, you can mention extracurricular activities or volunteer work where you had to think critically or exercise your problem-solving abilities.”

In the Interview

In the interview , elaborate on your experiences using the STAR method to frame your answers. The STAR method helps you clearly and concisely describe the situation, what you did, and what results you found.

Beyond speaking to your experience, you can also show your critical thinking skills in how you answer questions. This is especially true for more technical interviews where the interviewer might ask you to solve problems.

For example, let’s say you’re interviewing for a data analyst position. The interviewer might ask you a hypothetical question about how you’d figure out why company sales dipped last quarter. Even if you don’t have an answer right away (or a full one!), speak your thought process out loud. Consider:

• Where do you start?
• What resources do you rely on?
• Who do you collaborate with?
• What steps do you take to uncover an answer?
• How do you communicate results?

“Emphasize your ability to think logically, consider multiple perspectives, and draw conclusions based on evidence and reasoning,” Warzel says. 

This is the time to get specific about exactly what steps you’d take to solve a problem. While on a resume you might keep it short, the interview is the time to elaborate and show off your thought process — and hopefully show why you’re the best candidate for the role!

Ready to start building your critical thinking skills? Try a free Forage job simulation .

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

How to develop critical thinking skills

What’s convergent thinking how to be a better problem-solver, the most critical skills for leaders are fundamentally human, why self-management is key to success and how to improve yours, the new skill set needed to succeed in the hybrid workplace, how intrapersonal skills shape teams, plus 5 ways to build them, how to be optimistic, building strength for tomorrow: new president of betterup care™ on extending proactive mental health across the enterprise, what is social well-being definition, types, and how to achieve it, similar articles, what is lateral thinking 7 techniques to encourage creative ideas, 9 cognitive skill examples and how to improve them, how to pitch ideas: 8 tips to captivate any audience, what is creative thinking and how can i improve, what are analytical skills examples and how to level up, how divergent thinking can drive your creativity, how the minto pyramid principle can enhance your communication skills, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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3 critical thinking skills you need in 2024.

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Critical thinking skills help you improve diversity and inclusion within your team

In 2018, a Hart survey revealed that out of over 500 business executives interviewed, 78% agreed that critical thinking is the most essential skill they desire to see demonstrated in their employees. However, astonishingly, a mere 34% of college graduates were equipped with this in-demand skill.

Today, critical thinking remains one of the most essential skill sets you need to succeed in today's workforce and experience a thriving career. The World Economic Forum's Future of Jobs 2023 report confirmed just how essential critical thinking and analytical reasoning skills are in 2024, placing this skill set at the top of its list.

In an earlier report from the Forum, it most notably pointed out:

“Skills gaps continue to be high as in-demand skills across jobs change in the next five years. The top skills and skill groups which employers see as rising in prominence in the lead up to 2025, include groups such as critical thinking and analysis as well as problem-solving."

This is hardly surprising, given the fact that we continue to be bombarded with the spread of misinformation everyday, from social media, to conspiracy groups, to the prevalent usage of AI which can generate misleading and potentially harmful information if not developed and used ethically. This makes it of the utmost important that we take deliberate effort to develop the habit of critically analysis, everything instead of taking at face value and accepting things for what they are.

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Through developing critical thinking skills, you can prevent the advancement of misinformation, become a trusted an reliable source within your network and industry, and gain access to exciting career opportunities including promotions.

But how can you develop critical thinking and analysis skills?

First, let's unpack what critical thinking actually is.

What Is Critical Thinking?

Critical thinking, in simple terms, is the process of objectively analyzing data, and using your reflections and observations from multiple sources to arrive at conclusions, decisions, or judgements.

What Are Some Critical Thinking Skills?

To develop critical thinking for your career success, consider building the following skills:

1. Curiosity

Innovation comes through being curious enough to keep probing and digging for information. Challenge your own assumptions, and those of others. As you do this, you will notice that it will help pave the way for the removal of unconscious bias within the workplace. When never you do receive information, regardless of the source or format, seek clarification before accepting it as fact.

2. Evaluation

To evaluate others' conclusions and supporting arguments, research their background, credentials, reputation, possible influencing factors, and experience. This will help you assess just how reliable, relevant, and credible they are.

3. Diversity

Last but not least, it's essential to keep an open mind to a wide variety of sources. The greater the variety, the higher the quality of your conclusion. For example, as a leader or manager, you should seek to foster inclusivity and diversity within your team by creating processes whereby all team members can feel involved in your decision-making or policy creation process.

This helps to ensure that the final solution is reflective of those it is intended to serve and is well adapted to everyone's needs and preferences.

Through developing critical thinking skills, you can help stay the spread of misinformation and be ... [+] recognized as a credible industry expert

Practice these three essential critical thinking skills every time you read a new item of information online, when browsing through social media, watching the news, in a meeting, or when studying for your professional development. The more you practice, the more you'll refine and strengthen your critical thinking skills over time.

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• Grades 6-12
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100+ Critical Thinking Questions for Students To Ask About Anything

Critical thinkers question everything.

In an age of “fake news” claims and constant argument about pretty much any issue, critical thinking skills are key. Teach your students that it’s vital to ask questions about everything, but that it’s also important to ask the right sorts of questions. Students can use these critical thinking questions with fiction or nonfiction texts. They’re also useful when discussing important issues or trying to understand others’ motivations in general.

“Who” Critical Thinking Questions

Questions like these help students ponder who’s involved in a story and how the actions affect them. They’ll also consider who’s telling the tale and how reliable that narrator might be.

• Is the protagonist?
• Is the antagonist?
• Caused harm?
• Is harmed as a result?
• Was the most important character?

• Is responsible?
• Is most directly affected?
• Should have won?
• Will benefit?
• Would be affected by this?

• Makes the decisions?

“What” Critical Thinking Questions

Ask questions that explore issues more deeply, including those that might not be directly answered in the text.

• Background information do I know or need to know?
• Is the main message?
• Are the defining characteristics?

• Questions or concerns do I have?
• Don’t I understand?
• Evidence supports the author’s conclusion?
• Would it be like if … ?
• Could happen if … ?
• Other outcomes might have happened?
• Questions would you have asked?
• Would you ask the author about … ?
• Was the point of … ?
• Should have happened instead?
• Is that character’s motive?
• Else could have changed the whole story?

• Can you conclude?
• Would your position have been in that situation?
• Would happen if … ?
• Makes your position stronger?
• Was the turning point?
• Is the point of the question?
• Did it mean when … ?
• Is the other side of this argument?
• Was the purpose of … ?
• Does ______ mean?
• Is the problem you are trying to solve?
• Does the evidence say?
• Assumptions are you making?
• Is a better alternative?
• Are the strengths of the argument?

• Are the weaknesses of the argument?
• Is the difference between _______ and _______?

“Where” Critical Thinking Questions

Think about where the story is set and how it affects the actions. Plus, consider where and how you can learn more.

• Would this issue be a major problem?
• Are areas for improvement?
• Did the story change?
• Would you most often find this problem?

• Are there similar situations?
• Would you go to get answers to this problem?
• Can this be improved?
• Can you get more information?
• Will this idea take us?

“When” Critical Thinking Questions

Think about timing and the effect it has on the characters or people involved.

• Is this acceptable?
• Is this unacceptable?

• Does this become a problem?
• Is the best time to take action?
• Will we be able to tell if it worked?
• Is it time to reassess?
• Should we ask for help?
• Is the best time to start?
• Is it time to stop?
• Would this benefit society?

• Has this happened before?

“Why” Critical Thinking Questions

Asking “why” might be one of the most important parts of critical thinking. Exploring and understanding motivation helps develop empathy and make sense of difficult situations.

• Is _________ happening?
• Have we allowed this to happen?
• Should people care about this issue?

• Is this a problem?
• Did the character say … ?
• Did the character do … ?
• Is this relevant?
• Did the author write this?
• Did the author decide to … ?
• Is this important?

• Did that happen?
• Is it necessary?
• Do you think I (he, she, they) asked that question?
• Is that answer the best one?
• Do we need this today?

“How” Critical Thinking Questions

Use these questions to consider how things happen and whether change is possible.

• Do we know this is true?
• Does the language used affect the story?
• Would you solve … ?
• Is this different from other situations?

• Is this similar to … ?
• Would you use … ?
• Does the location affect the story?
• Could the story have ended differently?
• Does this work?
• Could this be harmful?
• Does this connect with what I already know?
• Else could this have been handled?
• Should they have responded?

• Would you feel about … ?
• Does this change the outcome?
• Did you make that decision?
• Does this benefit you/others?
• Does this hurt you/others?
• Could this problem be avoided?

More Critical Thinking Questions

Here are more questions to help probe further and deepen understanding.

• Can you give me an example?

• Do you agree with … ?
• Can you compare this with … ?
• Can you defend the actions of … ?
• Could this be interpreted differently?
• Is the narrator reliable?
• Does it seem too good to be true?

• Is ______ a fact or an opinion?

What are your favorite critical thinking questions? Come exchange ideas on the WeAreTeachers HELPLINE group on Facebook .

Plus, check out 10 tips for teaching kids to be awesome critical thinkers ., you might also like.

5 Critical Thinking Skills Every Kid Needs To Learn (And How To Teach Them)

Teach them to thoughtfully question the world around them. Continue Reading

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The Most Important Logical Thinking Skills (With Examples)

• Logical Skills
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Find a Job You Really Want In

Logical thinking skills like critical-thinking, research, and creative thinking are valuable assets in the workplace. These skills are sought after by many employers, who want employees that take into account facts and data before deciding on an important course of action. This is because such solutions will ensure the organization’s processes can continue to operate efficiently.

So, if you’re a job seeker or employee looking to explore and brush up on your logical thinking skills, you’re in luck. This article will cover examples of logical thinking skills in the workplace, as well as what you can do to showcase those skills on your resume and in interviews.

Key Takeaways:

Logical thinking is problem solving based on reasoning that follows a strictly structured progression of analysis.

Critical thinking, research, creativity, mathematics, reading, active listening, and organization are all important logical thinking skills in the workplace.

Logical thinking provides objectivity for decision making that multiple people can accept.

Deduction follows valid premises to reach a logical conclusion.

It can be very helpful to demonstrate logical thinking skills at a job interview.

What is logical thinking?

10 examples of logical thinking skills, examples of logical thinking in the workplace, what is deductive reasoning, logical thinking in a job interview, logical thinking skills faq, final thoughts.

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Logical thinking is the ability to reason out an issue after observing and analyzing it from all angles . You can then form a conclusion that makes the most sense. It also includes the ability to take note of reactions and feedback to aid in the formation of the conclusion.

Logical thinking skills enable you to present your justification for the actions you take, the strategies you use, and the decisions you make. You can easily stand in front of your clients, peers, and supervisors and defend your product, service, and course of action if the necessity arises.

Logical thinking is an excellent way of solving complex problems. You can break the problem into smaller parts; solve them individually in a sequence, then present the complete solution. However, it is not infallible.

So, when a problem in the workplace feels overwhelming, you may want to think about it logically first.

Logical thinking skills are a skill set that enables you to reason logically when solving problems. They enable you to provide well-reasoned answers to any issues that arise. They also empower you to make decisions that most people will consider rational.

Critical-thinking skills. If you are a critical thinker, then you can analyze and evaluate a problem before making judgments. You need to improve your critical thinking process to become a logical thinker.

Your critical thinking skills will improve your ability to solve problems. You will be the go-to employee concerning crises. People can rely on you to be reasonable whenever an issue arises instead of letting biases rule you.

Research skills. If you are a good researcher , then you can search and locate data that can be useful when presenting information on your preferred subject.

The more relevant information you have about a particular subject, the more accurate your conclusions are likely to be. The sources you use must be reputable and relevant.

For this reason, your ability to ferret out information will affect how well you can reason logically.

Creative thinking skills. If you are a creative thinker , then you can find innovative solutions to problems.

You are the kind of person that can think outside the box when brainstorming ideas and potential solutions. Your thinking is not rigid. Instead, you tend to look at issues in ways other people have not thought of before.

While logical thinking is based on data and facts, that doesn’t mean it is rigid. You can creatively find ways of sourcing that data or experimenting so that you can form logical conclusions. Your strategic thinking skills will also help enable you to analyze reactions or collect feedback .

Mathematical skills. If you are skilled in mathematics , then you can work well with numbers and represent mathematical ideas using visual symbols. Your brain must be able to compute information.

Business is a numbers game. That means you must have some knowledge of mathematics. You must be able to perform basic mathematical tasks involving addition, subtractions, divisions, multiplications, etc.

So, to become a logical thinker, you must be comfortable working with numbers. You will encounter them in many business-related complex problems. And your ability to understand them will determine whether you can reach an accurate logical conclusion that helps your organization.

Reading skills. If you are a good reader , then you can make sense of the letters and symbols that you see. Your ability to read will determine your competency concerning your logical thinking and reasoning skills.

And that skill set will come in handy when you are presented with different sets of work-related statements from which you are meant to conclude. Such statements may be part of your company policy, technical manual, etc.

Active listening skills. Active listening is an important communication skill to have. If you are an active listener, then you can hear, understand what is being said, remember it, and respond to it if necessary.

Not all instructions are written. You may need to listen to someone to get the information you need to solve problems before you write it down. In that case, your active listening skills will determine how well you can remember the information so that you can use it to reason things out logically.

Information ordering skills. If you have information ordering skills, then you can arrange things based on a specified order following the set rules or conditions. These things may include mathematical operations, words, pictures, etc.

Different organizations have different business processes. The workflow in one organization will be not similar to that of another organization even if both belong to the same industry.

Your ability to order information will depend on an organization’s culture . And it will have a major impact on how you can think and reason concerning solutions to your company problems.

If you follow the wrong order, then no matter how good your problem-solving techniques are your conclusions may be wrong for your organization.

Persuasion skills. Logical thinking can be useful when persuading others, especially in the workplace.

For example, lets say one of your co-workers wants to take a project in an impulsive direction, which will increase the budget. However, after you do your research, you realize a budget increase would be impossible.

You can then use your logical thinking skills to explain the situation to your co-worker , including details facts and numbers, which will help dissuade them from making an uninformed decision.

Decision making skills. Decision making skills go hand and hand with logical thinking, as being able to think logically about solutions and research topics will make it far easier to make informed decisions.

After all, no one likes making a decision that feels like a shot in the dark, so knowing crucial information about the options aviable to you, and thinking about them logically, can improve your confidence around decision making.

Confidence skills. Confidence that stems from an emotional and irrational place will always be fragile, but when you have more knowledge available to you through logical thinking, you can be more confident in your confidence skills.

For instance, if an employee asked you to answer an important question, you will have a lot more confidence in your answer if you can think logically about it, as opposed to having an air of uncertainty.

To improve your logic skills, it would be wise to practice how to solve problems based on facts and data. Below are examples of logical thinking in the workplace that will help you understand this kind of reasoning so that you can improve your thinking:

The human resource department in your organization has determined that leadership skills are important for anyone looking to go into a senior management position. So, it decides that it needs proof of leadership before hiring anyone internally. To find the right person for the senior management position , every candidate must undertake a project that involves a team of five. Whoever leads the winning team will get the senior managerial position.

This example shows a logical conclusion that is reached by your organization’s human resource department. In this case, your HR department has utilized logical thinking to determine the best internal candidate for the senior manager position.

It could be summarized as follows:

Statement 1: People with excellent leadership skills that produce winning teams make great senior managers. Statement 2: Candidate A is an excellent leader that has produced a winning team. Conclusion: Candidate A will make an excellent senior manager .

A marketing company researches working women on behalf of one of their clients – a robotics company. They find out that these women feel overwhelmed with responsibilities at home and in the workplace. As a result, they do not have enough time to clean, take care of their children, and stay productive in the workplace. A robotics company uses this research to create a robot cleaner that can be operated remotely . Then they advertise this cleaner specifically to working women with the tag line, “Working women can do it all with a little bit of help.” As a result of this marketing campaign, their revenues double within a year.

This example shows a logical conclusion reached by a robotics company after receiving the results of marketing research on working women. In this case, logical thinking has enabled the company to come up with a new marketing strategy for their cleaning product.

Statement 1: Working women struggle to keep their homes clean. Statement 2: Robot cleaners can take over cleaning duties for women who struggle to keep their homes clean. Conclusion: Robot cleaner can help working women keep their homes clean.

CalcX. Inc. has created a customer survey concerning its new finance software. The goal of the survey is to determine what customers like best about the software. After reading through over 100 customer reviews and ratings, it emerges that 60% of customers love the new user interface because it’s easy to navigate. CalcX. Inc. then decides to improve its marketing strategy. It decides to train every salesperson to talk about the easy navigation feature and how superior it is to the competition. So, every time a client objects to the price, the sales rep could admit that it is expensive, but the excellent user interface makes up for the price. At the end of the year, it emerges that this strategy has improved sales revenues by 10%.

The above example shows how logical thinking has helped CalcX. Sell more software and improve its bottom line.

Statement 1: If the majority of customers like a particular software feature, then sales reps should use it to overcome objections and increase revenues. Statement 2: 60% of the surveyed customers like the user interface of the new software, and; they think it makes navigation easier. Conclusion: The sales reps should market the new software’s user interface and the fact that it is easy to navigate to improve the company’s bottom line.

A political candidate hires a focus group to discuss hot-button issues they feel strongly about. It emerges that the group is torn on sexual reproductive health issues, but most support the issue of internal security . However, nearly everyone is opposed to the lower wages being paid due to the current economic crisis. Based on the results of this research, the candidate decides to focus on improving the economy and security mechanisms in the country. He also decides to let go of the sexual productive health issues because it would potentially cause him to lose some support.

In this case, the political candidate has made logical conclusions on what topics he should use to campaign for his seat with minimal controversies so that he doesn’t lose many votes.

This situation could be summarized as follows:

Statement 1: Most people find sexual reproductive health issues controversial and cannot agree. Statement 2: Most people feel that the internal security of the country is in jeopardy and something should be done about it. Statement 3: Most people want higher wages and an improved economy. Statement 4: Political candidates who want to win must avoid controversy and speak up on things that matter to people. Conclusion: To win, political candidates must focus on higher wages, an improved economy, and the internal security of the country while avoiding sexual reproductive health matters.

Deductive reasoning is an aspect of logical reasoning. It is a top-down reasoning approach that enables you to form a specific logical conclusion based on generalities. Therefore, you can use one or more statements, usually referred to as premises, to conclude something.

For example:

Statement 1: All mothers are women Statement 2: Daisy is a mother. Conclusion: Daisy is a woman.

Based on the above examples, all mothers are classified as women, and since Daisy is a mother, then it’s logical to deduce that she is a woman too.

It’s worth noting though, that deductive reasoning does not always produce an accurate conclusion based on reality.

Statement 1: All caregivers in this room are nurses. Statement 2: This dog, Tom, is a caregiver . Conclusion: This dog, Tom, is a nurse .

From the above example, we have deduced that Tom, the dog, is a nurse simply because the first statement stated that all caregivers are nurses. And yet, in reality, we know that dogs cannot be nurses. They do not have the mental capacity to become engaged in the profession.

For this reason, you must bear in mind that an argument can be validly based on the conditions but it can also be unsound if some statements are based on a fallacy.

Since logical thinking is so important in the workplace, most job interviewers will want to see you demonstrate this skill at the job interview. It is very important to keep in mind your logical thinking skills when you talk about yourself at the interview.

There are many ways in which an interviewer may ask you to demonstrate your logical thinking skills. For example:

You may have to solve an example problem. If the interviewer provides you a problem similar to one you might find at your job, make sure to critically analyze the problem to deduce a solution.

You may be asked about a previous problem or conflict you had to solve. This classic question provides you the opportunity to show your skills in action, so make sure to highlight the objectivity and logic of your problem solving.

Show your logic when talking about yourself. When given the opportunity to talk about yourself, highlight how logic comes into play in your decision making. This could be in how you picked the job position, why you choose your career or education, or what it is about yourself that makes you a great candidate.

Why is it important to think logically?

It’s important to think logically because it allows you to analyze a situation and come up with a logical solution. It allows for you to reason through the important decisions and solve problems with a better understanding of what needs to be done. This is necessary for developing a strong career.

Why is logic important?

Logic is important because it helps develop critical thinking skills. Critical thinking skills are important because they help you analyze and evaluate a problem before you make a decision. It also helps you improve your problem-solving skills to allow you to make better decisions.

How do you improve your logical thinking skills?

When improving your logical thinking skills make sure you spend time on a creative hobby and practice questioning. Creative hobbies can help reduce stress levels, and lower stress leads to having an easier time focusing on tasks and making logical thinking. Creative hobbies can include things like drawing, painting, and writing.

Another way to improve your logical thinking is to start asking questions about things. Asking questions allows for you to discover new things and learn about new topics you may not have thought about before.

What are logical thinking skills you need to succeed at work?

There are many logical thinking skills you need to succeed in the workplace. Our top four picks include:

Observation

Active Listening

Problem-solving

Logical thinking skills are valuable skills to have. You need to develop them so that you can become an asset to any organization that hires you. Be sure to include them in your resume and cover letter .

And if you make it to the interview, also ensure that you highlight these skills. You can do all this by highlighting the career accomplishments that required you to use logical thinking in the workplace.

It’s Your Yale – Consider Critical Thinking Skills to Articulate Your Work Quality

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Roger Raber has been a content writer at Zippia for over a year and has authored several hundred articles. Having retired after 28 years of teaching writing and research at both the high school and college levels, Roger enjoys providing career details that help inform people who are curious about a new job or career. Roger holds a BA in English from Cleveland State University and a MA from Marygrove college.

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The 8 key leadership skills you need to know in 2024

Anyone can be placed in a leadership role, but  to be good and thrive in that position requires solid leadership skills . Leadership skills are typically at the top of the list of competencies that recruiters focus on when hiring, or when managers are promoted from within an organization.

Effective leadership skills are crucial, both in a professional and personal capacity and are vital in facilitating effective team dynamics, driving success, managing change, and promoting personal and professional development.

Some of the world’s largest companies hunt for people with well-honed leadership skills to fill their most sought after executive positions.

8 key leadership skills you need to know about:

• Relationship building
• Agility and adaptability
• Innovation and creativity
• Employee motivation
• Decision-making
• Conflict management
• Negotiation
• Critical Thinking

1. Relationship building (the foundation of a high-performing team)

Some leaders will say they that they do not need to be loved in the workplace to succeed. This may be true, but to build a cohesive and more engaged team, great managers need the  leadership skills  to forge strong working relationships with their employees.

Leaders with strong, trusting and authentic relationships with their teams know that investing time in building these bonds makes them more effective as a leader, and creates a foundation for success.

Good working relationships increase employee engagement and according to Gallup’s meta-analysis of employee engagement, business units with good employee engagement have 41% fewer quality defects and 37% less absenteeism. A 21% increase in productivity was also seen to result from higher employee engagement.

So even if you think you don’t need to be loved in the workplace, you will definitely need to be skilled in building good relationships in order to be an  effective leader.  

If your team is highly engaged and happy in the workplace, you are likely to be well  respected as a leader  with employees who love what they do, and hopefully the strong relationships you cultivate will help your team perform at their highest level.

Tips for leaders to navigate relationships in the workplace »

2. Agility and adaptability (stay at the cutting edge as a leader)

In a study conducted by Development Dimensions International in 2008, one of the most important leadership qualities, was the ability to facilitate change. Fast-forward to 2024, adaptability is  one of the most important  leadership skills. 

Leaders need to contend with a hyper-competitive business environment, geo-politics, climate change, the changes advanced by the COVID-19 pandemic and many more factors, all of which require leaders to adapt and develop agility.

Effective leaders must be able to adapt to both internal, and external changes – even if that means working outside of your comfort zone. As a leader you need to develop a lifelong learning mentality to ensure that you are not left behind by shifts in your industry, and can give your business the competitive edge. This is where as a leader you need to be agile and adaptable, which is easier said than done.

One key way to develop  leadership agility and adaptability  is to be accountable and assume your responsibilities, making sure that you have laid out a plan on how you should respond to change.

This plan should contain an achievable timeline, allowing you to constantly check your progress on how well you are adapting to the change and how you are exemplifying this to your team.

Read IMD article on agile leadership in an age of digital disruption »

3. Innovation and creativity (learn to push your boundaries)

Innovation in leadership  is of utmost importance for every company. Successful innovation begins with ideation — the phase where outstanding ideas are developed and become the foundation of innovation success.

Consider some of the industry leaders, what did it take for Apple to become a leader technology industry? They made innovations to products with their customers in mind.

Steve Jobs, and perhaps even more so Tim Cook led the innovation and creativity for Apple Inc. by continuously forging ahead of the competition, and this probably made them some of the most  innovative leaders  within the tech industry.

The increasing demand for creativity and innovation will continue to be a driving force for executives, as  who must harness their leadership skills in these areas to be effective and competitive.

4. Employee motivation (improve engagement and efficiency)

In close connection with relationship building, the ability to  motivate your workforce  is as important as keeping employee engagement high. One of the most effective  leadership skills  is knowing how to continuously motivate employees, which requires leaders to be connected to their teams and attentive to what is going on around them.

In a study done by the firm Interact on 10,000 employees in the US which cited that the number 1 complaint (63%) from employees concerning their managers is lack of appreciation, and, conversely, when managers appreciate their contribution, their engagement increases by 60%.

In another study by Westminster College, it was found that boosting morale is the top (32%) motivational technique employees prefer. If employees are not motivated, the company can be negatively affected (financially) with absenteeism, attrition and low productivity.

Motivated employees are much more engaged, they are also more self-confident in what they do, and can do. This leads them to know how to react in difficult situations and develop innovative ideas that could help optimize business performance.

5. Decision-making (leading with conviction)

A leader is tasked with making decisions all the time. To be an effective leader, those  decision making skills  need to be top notch. Critical decisions affecting your organization on a large scale need to be sound, rational and solid.

In reality, your decisions as a leader will determine your – and potentially your organization’s – success. Making decisions, however big or small, are a fundamental part of Leadership, as a leader you need to develop strong decision-making skills and have the conviction to  stand by your decisions,  whilst also recognizing the need to adapt when those decisions do not lead to the desired outcome. It is a unique balancing act.

Remember, some decisions may not always be favorable. Making an unpopular but necessary decision is probably one of the most difficult tasks as a leader, but it is vital that as a leader you are able to recognize your responsibilities and make clear decisions for your team or organization.

📝 Try an exercise for better decision making »

6. Conflict management (keeping the peace)

According to the American Management Association, managers spend at least 24% of their time managing conflict. Conflict can happen in any area of business.

A conflict is considered to be any issue between two or more individuals that can potentially disrupt work. Conflict in business may go beyond the workplace as it can involve customers, suppliers and even competitors.

When a conflict arises, an  effective leader  should be able to jump in and resolve or at least mitigate the conflict before it affects the business negatively. When properly dealt with, a conflict may even turn out to be positive for your organization, as it can often lead to stronger bonds or new ideas.

To be effective as a leader, you must be good at identifying conflict, and have foresight on how to resolve it. It is also essential to be rational when faced with confrontation. Conflict management is no doubt one of the most important leadership competencies but Robyn Short cited a study that found 60% of U.S. employees have not received any conflict management skills training.

As a leader, it is important that you are able to manage conflict, but developing these same skills in your team can help avoid conflict altogether.

How to manage conflict: Six essentials from a former FBI hostage negotiator »

7. Negotiation (winning the game)

Negotiation is a process where two parties with different ideals get together and mutually agree on what an outcome should be. According to Skills You Need, the process of negotiation involves 6 stages:

• Preparation
• Clarification of goals
• Negotiation towards a Win-Win outcome
• Implementation of a course of action

Good negotiations can be beneficial to an organization because they will build better relationships, both internally and externally. They will also help find the best long-term solution by getting the most out of two different sides. An effective leader must be well versed in his negotiation style to move an organization forward.

As a leader, negotiation is used to understand the interests of your employees and to find ways of satisfying those interests, in order to achieve organizational goals.

Tips on using negotiation to achieve positive outcomes »

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8. Critical Thinking (understand the links between ideas)

Leading a business is unquestionably challenging. To be successful, a leader must make a lot of difficult decisions, often under pressure. Research by the Brandon Hall Group shows that  critical thinking  is the most important skill required of leaders to successfully lead an organization.

Critical thinking is the ability to think clearly, whilst building a logical connection between different ideas. Critical thinkers are often intelligent decision makers, highly analytical and generally always rational. Critical thinking is a learned skill, and generally involves three steps:

Step 1 – Frame

Complex problems are rarely what they appear to be on first look. To better understand what you are dealing with, frame the problem by asking yourself “What is my problem?” Hint: you can safely assume that whatever you think your problem is right now probably isn’t your actual problem.

Step 2 – Explore

Do not rely on intuition. No matter how much faith you have in your own judgment, if you rely strictly on your instincts you will miss the opportunity to see things from an alternative perspective. Instead, explore potential solutions. That is, ask yourself “How may I solve my problem?” It is equally important to explore what matters to you; that is, the various attributes of a solution that would make it more attractive to you.

Step 3 – Decide

In most cases, one solution isn’t consistently superior to all others on all attributes. To make your decision, answer your question, “How should I solve my problem?” Surface the trade-offs for each solution, identifying what you are ready to give away that you value so that you can get a little more of something else that you value even more.

Frame, explore, decide, or FrED, for short. For most complex problems, your understanding of the problem changes as you progress through the analysis. The three steps aren’t so much a linear sequence as they are elements of an iterative loop. Do not hesitate to revise previous conclusions as new evidence surfaces.

Typically,  critical thinkers will rigorously question ideas and assumptions, they will always seek to determine whether the ideas, arguments and findings represent the true picture and are commonly able to recognize inconsistencies and errors in reasoning to achieve the desired outcome.

Sharpen your critical thinking skills with IMD »

Leadership is crucial to the success of individuals, teams, and organizations. It encompasses diverse skills, qualities, and approaches that empower individuals to guide and inspire others toward achieving common goals. As the business environment continues to evolve, so will the concept of leadership — adapting to meet the demands and challenges of a dynamic world. […]

Imagine navigating a ship through uncharted waters in the dark, with each crew member holding a piece of the map. That’s the challenge of leadership in today’s dynamic, ever-evolving business landscape. How do you, as a leader, unite these diverse pieces to chart a successful course? The answer lies in inclusive leadership. In a world […]

What if you could supercharge your leadership development in a way that’s tailored specifically to you? Today’s business leaders are under immense pressure to deliver. It’s not just about achieving quarterly targets; it’s about being a visionary, a strategic thinker, and a great manager.  That’s where executive coaching comes in. Far from being a sign […]

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From Theory to Practice: Role-Playing and Knowledge Building in Digital Learning Environments

• Published: 19 June 2024

Cite this article

• Youchang Lin 1 ,
• Yu-Chen Hsu 2 &
• Xiling Wu 3  

In today’s educational landscape, critical thinking, communication, collaboration, problem-solving, and information literacy are essential skills. This study examines the relationship between knowledge construction and student roles within a computer-supported collaborative learning (CSCL) environment, focusing on case-based discussions. Forty third-year students from a university in Western China participated, forming eight groups. The analysis identified seven distinct roles: Elucidator, Commenter, Paster, Rebutter, Echoer, Prompter, and Warmer. Findings revealed that Commenters and Rebutters significantly contributed to knowledge construction through group discourse, while Elucidators effectively connected problems with relevant concepts. Prompters facilitated linking claims across problem and concept spaces, and Warmers, despite their peripheral role, enhanced group atmosphere by integrating prior knowledge into discussions. This study highlights the complex nature of knowledge construction in CSCL settings, emphasizing the importance of recognizing both explicit interactions and underlying cognitive processes. The results suggest that well-designed role-playing activities can enhance digital education by promoting deeper learning and collaboration. Educators can leverage these insights to design more effective CSCL activities, fostering innovation in educational practices and contributing to the broader knowledge economy. This research underscores the societal impact of advanced educational technologies, supporting entrepreneurship and technological development within the academic community.

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Data Availability

The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.

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School of Marxism, University of Electronic Science and Technology of China, Beijing, 611731, China

Youchang Lin

Faculty of Humanities, Social Sciences and Education, Humboldt University of Berlin, Berlin, 10117, Germany

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School of Public Administration, Sichuan University, Chengdu, 610064, China

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Lin, Y., Hsu, YC. & Wu, X. From Theory to Practice: Role-Playing and Knowledge Building in Digital Learning Environments. J Knowl Econ (2024). https://doi.org/10.1007/s13132-024-02156-9

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Received : 10 January 2024

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Published : 19 June 2024

DOI : https://doi.org/10.1007/s13132-024-02156-9

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• Collaborative learning
• Online learning
• Argumentation in education
• Knowledge building
• Social learning

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